Trusted Agent profile · Havering

Douglas Allen Hornchurch reviews in Havering

4.7

★★★★★ Excellent

1,980 reviews across 2 platforms

133A High Street, Hornchurch, RM11 1TX, Havering, RM11 1TX

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Douglas Allen's office in Havering, at 133A High Street, is rated 4.7 out of 5 across 1,980 reviews on two platforms, including 219 Google reviews rated 4.9.

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4.9 / 5

219

Reviews on Google

This office

Trustpilot logo

1,761

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

4/5

Trustpilot

Great Service

Just wanted to say Thankyou to Gregory & Khaleesha from the Woodford branch they have been a big help giving us advice in regards to selling our home. We have since decided not to sell our property but when we do we will not hesitate to contact you guys again as we have had great service and i am very confident we would have got the best price for our property

Morgan · 14 October 2015

Agent replied · 24 October 2024

Dear Morgan & Jo.Thank you very much for your kind comments. Obtaining the Best Price is the most important thing when selling an asset as valuable as your home and it's what we pride ourselves in achieving. We look forward to doing this for you whenever you decide to return to the market again in the future.Kind regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Douglas Allen have been incredibly…

Douglas Allen have been incredibly helpful in finding suitable tenants for my rental property. Great communication throught the process and very professional. A special thank you to Joanna Martin who was fantastic.

Tanya · 18 February 2023

5/5

Trustpilot

Coniston Avenue

I recently instructed Douglas Allan for the sale of my Apartment. Initially I was involved in a conversation that was an appraisal feedback and fee quote etc. I was really just looking for the cheapest deal. After speaking with David I quickly came to the conclusion that he was the agent for me.David has not let me down and has sourced a buyer on the first open house. Very pleased!

Chris · 15 February 2017

Agent replied · 24 October 2024

Dear Chris, thank you for taking the time to add the feedback regarding David and the team at the Hornchurch office of Douglas Allen, As many clients the initial fee is part of the decision process, although as a company we are proud of achieving the very best price for the client and tailoring our service to ensure that we build the maximum interest and allowing a choice of buyer wherever possible. We look forward to continuing to offer you a great service through our sales progression team, aiming to allow you to move in your preferred timescale.Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Great service

Aseena was very helpful in showing us the property. She further went onto arranging an additional visit for measurements for furniture just before we got the keys to ensure we had a comfortable/smooth moving in experience. Thanks so much!

A.S-P · 21 April 2022

5/5

Trustpilot

Unlike 'typical agents'.

I'm new to the property market but have been helped massively by dimitri. As a first time buyer I'm lost when it comes to all the property jargon but I'm now at ease after speaking to him. What I like is that he seems genuine and willing to help unlike other agents that I have spoken to recently. Keep up the good work, don't be like other typical estate agents.

Michael · 16 March 2016

Agent replied · 24 October 2024

Hi Michael,Thank you for your comments regarding D'Mitry in the Ilford office, He is one of our newer staff members who has recently completed our award winning training so it is great to hear that he is doing a fantastic job.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Amazing Mortgage Broker

Will Nash is a dedicated broker that shows a keen interest in his job and the market. A pleasure to work with!

Ali · 17 January 2016

Agent replied · 24 October 2024

Dear Ali,Your feedback is much valued, thank you very much.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Had an brilliant experience with Ammer…

Had an brilliant experience with Ammer whilst he has been helping me find a house to buy. He has been keeping me informed and has allowed me to view a property which were not on market before other people. This is helping me find a property unlike other agents. I really hope I find my home through this agent and would recommend starting your search with him.

Malik · 27 February 2019

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Hornchurch Branch.

Hornchurch Branch.We purchased our house from them last year whilst houses were selling fast. We met David at the viewing who was open & honest with us from the start, unlike many other local agents! This branch is excellent, the purchase was handled by Chelsea who ensured we remained in regular contact throughout and was always available to help. The chain nearly collapsed after exchange yet Chelsea remained professional and again, honest. We completed just before Christmas and would not look elsewhere for an estate agent in the future. Completely professional, put other agents to shame.

Patsy · 15 January 2023

5/5

Trustpilot

Adam Jabbar

I would like to give a big shout out to Adam Jabbar from the Hornchurch branch.He is a very professional individual with a can do attitude. Always trying his best to achieve customer goals. Adam kept us in the loop of any properties that came onto the market within our price range.

Koyesh · 25 April 2018

5/5

Trustpilot

I was about to cancel a viewing due to …

I was about to cancel a viewing due to certain information about the property, which turned out to be exaggerated, the sale negotiator Max, didn't give up, got all the information we needed about the property, hung on, persuaded my wife and I to view the property and basically helped us right though to our offer being accepted. I would recommend this office to anyone thinking of buying.

Mary · 11 October 2017

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Shana Jagger has been most helpful in…

Shana Jagger has been most helpful in arranging viewings for my wife and me. Many thanks!

Mark · 12 February 2020

Agent replied · 24 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

First time buyers during a pandemic!

As first time buyers during a pandemic, Ben (Walthamstow office) was great. He would bring new opportunities to the table with a genuine consideration of our needs. Since offering, Maria has facilitated a smooth transaction, responding to any requests promptly and in a friendly and professional manner. We really appreciate their continued hard work and support.

Alistair · 15 August 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Google

I have had a pleasure to be supported by Joe Sambridge. He has been very helpful and supportive throughout! His great sense of humour has been helping, too :)

Bernadetta · 26 April 2024

Agent replied · 23 October 2024

Hi Bernadetta, Thank you for your kind review - we will pass this on to Joe! We're delighted that we were able to provide you with an excellent service. Many thanks, Douglas Allen Hornchurch Estate Agents

4/5

Trustpilot

Douglas Allen (Walthamstow branch) were abosolutely fantastic

Douglas Allen (Walthamstow branch) were provided a brilliant service for my purchase of a property. In particular I found Jay very helpful and went above and beyond. I used their conveyanceing service which provided a fast and efficient service and resulted in a quick purchase for me. They also kept me informed throughoutNathan, Andrew Bilby and Faisal (the Mortgage adviser) were also very good throughout the whole process.

Ilyas · 31 March 2017

Agent replied · 24 October 2024

Dear Ilyas,Thank you for taking the time to post your review about the Walthamstow team, looking at what you have said its clear that you used all the services that we offer to help sell and progress your home.I hope that you will be happy in your new home and hope to deal with you again in the future .Rob wadeAssociate Operations Director

5/5

Trustpilot

Chingford Douglas Allen

Chingford Douglas Allen were great, the whole team were there for me all the way through my sale and James secured me a buyer at a price I was very happy with, in less than 12 weeks I had put my home on the market and completed.I would also like to mention Natasha who was a huge help In guiding me and advising me through my sale.

Frank · 6 April 2018

Agent replied · 24 October 2024

Hi Franck,Thank you for taking the time to post your 5 star review regarding James and Natasha in the Chingford office.Getting you moved in 12 weeks is a good result and I hope you will be happy in your new home.Rob wadeAssociate Operations Director

5/5

Trustpilot

The team is great and kind

The team is great and kind. Loved the way they helped me through out my first rental home @Jordie, Chris and the rest of the crew 👍 thankyou guys....

Kabelothabo · 22 April 2024

Agent replied · 24 October 2024

Hi Kabelothabo, Thank you for your kind review - we will pass this on to the team! Best Wishes, Douglas Allen

5/5

Trustpilot

What a team

What a team! Greg, Luke, Chelsey and more all helped do a fab job with added smiles in getting my probate sale over the line. Thanks team for a very professional job well done.

Connie · 9 January 2024

Agent replied · 24 October 2024

Hi Connie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful they've been in getting your probate sale over the line.Best wishes,Douglas Allen.

5/5

Trustpilot

michael Clark Douglas allen

Thanks to Michael and all the team at hornchurch. They are very professional and work to a very high standard

Tony · 1 February 2017

Agent replied · 24 October 2024

Dear Tony, I appreciate your comments on Michael and Team Hornchurch, we certainly aim to work to a high and professional service in all we do. I wish you all the best for the future and if any of our teams can offer help or assistance in the future, please do not hesitate to let us knowKind regardsPaul IngletonAssociate Operation Director

5/5

Google

Just wanted to thank David and the Team at Douglas Allen Hornchurch ...excellent service ...sold our house in a week and have gone above and beyond to help us find our next home

Julie · 24 October 2022

5/5

Trustpilot

Confident we chose the right estate agent

From the initial meeting with Michael Clark, who explained the whole process of selling our property and answered all of our queries , we have felt completely assured with our choice. From arranging the brochure , and booking viewings for the open day, which was successful, all the staff have been professional and helpful throughout the whole process. A big thanks to everyone, very happy with the service.

Kathy · 15 September 2016

Agent replied · 24 October 2024

Dear Kathy and Sean, It is much appreciated that you have taken the time to add your thoughts. As a company we strive to ensure that we deliver on promises and ensure that the client receive the level of service that we agree, I am so pleased to see that the team at Hornchurch and especially Michael have done exactly what they have said. I wish you all the best for the future and look forward to helping yourselves or anyone you recommend moving forward.Kind regardsPaul IngletonAssociate Operation Director

5/5

Google

Fantastic service! We renewed our mortgage and was recommended to contact Owen at Douglass Allen and I’m glad we did as he didn’t disappoint. Very thorough, supportive and professional! Would recommend to anyone looking for mortgage advise/support.

Jasmine · 24 October 2023

Agent replied · 23 October 2024

Hi Jasmine, Thank you taking the time to leave a review! It's fantastic to hear how supportive Owen has been when giving you mortgage advice. Best wishes, Douglas Allen.

5/5

Trustpilot

Thank you Douglas Allen (Walthamstow)…

Thank you Douglas Allen (Walthamstow) for the quick sale of my property and 10/10 to Maria for her professionalism, advice and care all the way through the sale. She is truly an outstanding Branch Manager and a real asset to DA. I will definitely recommend you to friends and family. Once again, many thanks and keep up the great work. Ms Jackie (Walthamstow)

Jacqueline · 15 March 2020

Agent replied · 24 October 2024

Hi Jackie,Thank you for taking the time to post your 5 star review regarding Maria in the Walthamstow office,. Maria takes pride in her job and loves nothing more than helping people, i am pleased that you will be recommending her you your friend ad family.Thanks againRob wadeAssociate Operations Director

5/5

Trustpilot

Highly recommended!

I am very pleased with the excellent service I have received from the Hornchurch Branch of Douglas Allen. Everyone has been extremely helpful. Harrison in particular has been very supportive and has kept in regular touch, updating us with events. He is very professional and friendly. I would not hesitate in recommending this branch to anyone wanting to sell or buy a property.

Carol · 14 March 2020

Agent replied · 24 October 2024

Hi Carol,Thank you for taking the time to post your 5 star review regarding Harrison and team in our Hornchurch Branch. There is no better approval than someone recommending us to anyone wanting to sell or buy. Please remember if you do and they use us to sell you will be able to claim some vouchers also.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Great Experience,.

We've used Douglas Allen twice, once to buy our property and once to sell it. We've been particularly impressed with the dedication and professionalism of Linda, our Sales Progressor, who went above and beyond to assist us with finalising our sale. We are grateful that everything panned out in the end, thanks to her perseverance and commitment throughout the process.

Mr · 16 January 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

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