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Your Move Havant reviews

4.6

★★★★★ Excellent

34 reviews across 1 platform

5 West Street, Havant, PO9 1EJ

Your Move's Havant office at 5 West Street is rated 4.6 out of 5 across 34 reviews on 1 platform, including 34 Google reviews rated 4.6.

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4.6 / 5

34

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havant office, from every platform, shown as written. First names only.

5/5

Google

I would like to thank Charlotte from the Havant Branch for being the most helpful and nicest lettings agent I've ever dealt with previously. From the start Charlotte was professional, knowledgeable, along with being warm and friendly. She answered any questions I had and made the whole lettings process easy and not stressful. I cannot thank Charlotte enough , she is a credit to the company and it's reputation. I would without doubt use Your Move for any future needs as I felt so well looked after from start and not just one among many as I'm sure she's a busy lady. Once again thank you Charlotte .

Rachel · 19 February 2019

4/5

Google

All in all it's been a rewarding experience working with Your Move, and in particular with Emma who is excellent at keeping you informed & getting back to you. We did have some complications in getting our unused advance rental payment back, but despite this not being her immediate responsibility, Emma made sure that the process was concluded as quickly as possible.

Chelsea · 3 March 2019

5/5

Google

Your Move team in Havant are brilliant and we would recommend them to anyone who is thinking of renting a property, my son Paul has just recently used them, they are very friendly, extremely professional, and very quick at getting any problems sorted out. A special thank you to Charlotte.

Irene · 3 March 2019

5/5

Google

I would like to thank Ben from your move. Me and my fiancée approached Your move Havnt to rent a property and the whole Process has been amazing. Ben was extremely helpful and was always on hand with any questions we had and went out of …

Aimee · 19 February 2019

5/5

Google

Great customer service and services offered are the best i could find in the area as the package for my rental property was built to my needs. Special thank you to Sandra and Ben on the lettings team for getting me a great tenant so quick!

B · 19 February 2019

1/5

Google

I am renting since more than 8 + years in UK this is the first time I have vacated the house with in six months as we struggled a lot during winter. Absolute joke is advertised as double glazing windows but its actually not at all as we can see water vapour is coming through the windows, water leaking everywhere,also very noisy surge damper . They don't hand over the house clean and tidy but they charging for cleaning at £145 + vat .waste of money also very stressful moving home twice in six months.

Uday · 3 March 2019

5/5

Google

I don't ordinarily leave reviews but as a landlord and property investor of 16 years I have to say that the Havant Your Move branch has provided me an exceptional service. I have bought property through the branch and use their full management services ongoing and cannot recommend them highly enough. Sandra Bryant the manager has provided so much help and assistance and has always resolved any issues - often going over and beyond. Makes my life a lot easier to have such a professional and friendly contact to deal with. All the team have also been great and always been a pleasure to deal with. A well run outfit all round! Thanks to all.

Nathan · 19 February 2019

5/5

Google

I have now been a landlord with Your Move in Havant for over 2 years and can recommend this company, and more importantly their people highly. They all operate at the very highest of customer satisfaction levels and Ben who is my main contact deserves particular mention. Always polite, quick to respond and “ nothing” a problem sums up Ben. I have also had feedback from a recent tenant who said he exemplified brilliant service. With this level of service and commitment, I will never move my business from Your Move Havant! IAN

Ian · 19 February 2019

1/5

Google

Absolute rip off merchants, £600 for a basic clean (hoover and dusting) - found a much cheaper quote (£80) - was told they could only use contractors on they're books, convient for yourmove all those are rip offs too! Disgraceful that business's like this can still continue.

Dave · 3 March 2019

Agent replied

Hi Dave, we’re sorry to hear about your bad experience at the end of your tenancy. Unfortunately, our End of Lease team are restricted by the contractors they can use and because of the landlord living abroad with little communication, the timescales were unavoidable. If you would like to escalate your concerns, please email ymcustomerrelations@your-move.co.uk and we can try and help you. Kindest regards, Your Move Havant

5/5

Google

Right from my initial enquiry this team have been more than helpful and friendly. I was shown a couple of flats to rent by Emma and decided to proceed with one of them. I have not rented before but the whole process was easier and quicker than I had imagined. Any questions I had were quickly answered by Ben and Sandra in Emma’s absence and I must also mention the other lovely young lady who accompanied me in my 2nd viewing but sadly I can’t remember her name. I had a couple of queries after I moved in and again Emma dealt with it quickly. All the team are professional, knowledgeable and very friendly and I would recommend them to anyone anytime. I am not connected to Your Move or any of the staff, this is just my honest opinion

Andrea · 3 March 2018

5/5

Google

I have used this branch for many years, firstly to purchase my house and more recently to let it out through their Landlords Management Service. All of the staff I have dealt with have been more than helpful and very professional, and have all gone out of their way to help me. I feel very safe knowing that my property is in their hands. I have had the pleasure of dealing with Tom, Ben and Sandra in the office who have always been available to help me, and all of which have exceeded my expectations every time I have had dealings with them.

Keri · 19 February 2018

5/5

Google

Very happy knowing my property is in the capable hands of The lettings team in Havant on a full managed service, I find it stress free knowing all is compliant and my property is well looked after. My main point of contact is Ben who always has a positive attitude and no ask is too much! All the staff in the office seem to know who I am when I walk in and am always greeted by smiles.

Carole · 19 February 2019

5/5

Google

Great service, we couldn’t of have a better letting agency. Always prompt if we ever have any issues with the house. Ben is our top Man.

Carla · 19 February 2019

5/5

Google

I have rented with a couple of agencies and your move have by far been the best. My experience with the agents at your move is that they are both attentive and professional, whilst also treating tenants with respect. The maintenance team have also been responsive and they have carried out good work. The two names which spring to mind particularly are Emma and Ben. I highly recommend your move!

Ffion · 19 February 2019

5/5

Google

Charlotte has been really helpful, friendly and consistent. Always quick to answer any questions and make any necessary communication. Amazing!

Katie · 19 February 2019

5/5

Google

Always responsive and helpful. Sandra Bryant is a gem.

Peter · 3 March 2019

5/5

Google

I have recently rented a property through Your Move Havant and I would definitley recommend them. The whole process was easy and they were very helpful answering any questions we had. Ben in particular was amazing! So friendly and a complete professional. He even helped us move boxes in which is going above and beyond! Highly recommended!

Jess · 19 February 2019

5/5

Google

After moving a lot in the last few years I can easily say the Havant your move team have by far been the best! Very friendly all round with some nice personal touches plus Really helpful with everything we have needed! We dealt mainly with Ben and Charlotte who were fantastic! Highly recommend them

Barney · 19 February 2019

5/5

Google

Everyone at your move Havant, are so lovely and friendly and always so helpful! Today after only living at our current home just over a week, and with a 1 year old, I’ve yet to get round to having another front door key cut, when I …

Charlotte · 19 February 2019

5/5

Google

Been 7 years now and so comfortable with the staff and renting with them. Ben and Julie in particular have always been there for us whenever we had questions, if we were looking to move somewhere new or were just popping in to say hello.

Sam · 19 February 2019

5/5

Google

Fantastic service! Not the cheapest agent I could find for my rental properties but I chose them because of the services and products available. Protecting my rent was the most important thing as I had recently got stung, a pleasant young …

Jack · 19 February 2019

5/5

Google

Strong team at Havant, Ben, Emma and Sandra, have now manged my only 1 BTL for a number of years (since 2012) always ensuring tenants are looked after and that things run smoothly. Much appreciated and at a good competitive price.

Ben · 3 March 2019

5/5

Google

As an expatriate buy-to-let landlord, I decided to select the 'Fully Comprehensive' Management Contract offered by Your Move a few years ago. This has proven to be a very good option and has provided the flexibility, support and peace of …

Richard · 19 February 2019

5/5

Google

The whole team were really helpful and supportive from start to finish . Took the stress out of letting a property for the 1st time . Wouldn’t hesitate to recommend their services for both buying and letting .

Steph · 19 February 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Havant

How many reviews does Your Move Havant have?

Your Move's Havant office has 34 reviews across 1 platform: 34 on Google.

What is Your Move Havant's rating?

Your Move Havant is rated 4.6 out of 5 across all 34 reviews, and 4.6 out of 5 on Google from 34 reviews.

Where is Your Move's Havant office?

Your Move Havant, 5 West Street, Havant, PO9 1EJ.

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