Trusted Agent profile · Havant

Henry Adams Emsworth reviews in Havant

4.1

★★★★★ Great

234 reviews across 2 platforms

15 North Street, Emsworth, PO10 7BY, Havant, PO10 7BY

Henry Adams's office in Havant, at 15 North Street, is rated 4.1 out of 5 across 234 reviews on two platforms, including 41 Google reviews rated 4.2.

Google logo

4.2 / 5

41

Reviews on Google

This office

Trustpilot logo

193

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havant office, from every platform, shown as written. First names only.

1/5

Trustpilot

Be careful when moving out

They were great when moving in but when it came to moving out tried to make outrageous claims from the deposit and then quickly backed down when it went to dispute. Take lots of photos and evidence would be my advice!!!! Also left us 5 days with water coming through the ceiling!!

Samantha · 21 November 2025

Agent replied · 22 December 2025

Hi Samantha, I'm sorry you have had a negative experience. If you would like to discuss your complaint further please contact operations@henryadams.co.uk.

5/5

Trustpilot

I have recently rented a property…

I have recently rented a property through the Storrington branch. The whole process went exceptionally smoothly and Alex and the rest of the staff could not have been more helpful. All my questions and queries were dealt with quickly and efficiently.

Julie · 18 February 2026

Agent replied · 20 March 2026

Thank you for your kind words - I will be sure to pass on to Alex and the Storrington team.

5/5

Trustpilot

Henry Adams Letting Agent for property owners

I have used Henry Adams Letting Agent at Storrington for approximately 12 years for the letting and finding of new tenants for my property. Recently my flat was vacated. Alex Bush of the Storrington office speedily found new tenants. During the last few months Alex has been most helpful, friendly and efficient at the same time professional. Along with the manager James Riley they provide a well organised ,competent and caring team that I would highly recommend without any hesitation.

MAB · 25 March 2024

5/5

Trustpilot

Moving into rental property

Moving into my rental property through Henry Adams estate agency was a breeze. From start to finish, their communication was top-notch, keeping me informed at every step of the process. The staff were not only professional (massive shout out to Alex) but also friendly, making the whole experience enjoyable. What stood out the most was their transparency, they were upfront about all the details, making sure there were no surprises along the way. Overall, my move-in experience was fantastic. Highly recommend them to anyone looking for a seamless rental process.

Precious · 11 March 2024

1/5

Trustpilot

I would give less but it's not…

I would give less but it's not possible, my best advice is to stay away from this agency, from the deepest of my heart

Margaret · 4 June 2026

Agent replied · 22 September 2026

Dear Margaret, We're sorry to hear of your disappointment with Henry Adams - if you'd like to discuss your complaint further please email operations@henryadams.co.uk

5/5

Trustpilot

Dealt with roxy at Bognor branch …

Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!

Emma · 28 February 2023

Agent replied · 22 October 2024

Thank you so much Emma, we really appreciate your review!

4/5

Google

After a rocky start (there were a whole load of errors on the draft details and it was clear that they had simply copy and pasted the details from a previous marketing of the house, without noting that an extension had been built - which caused us to question their fee!), things improved markedly. Communication with the sales team in the Emsworth office was efficient and timely and the sale was completed within 6 months of going on the market and with minimal fuss. Thank you.

Mark · 10 October 2024

Agent replied · 24 October 2024

Thank you for your review Mark, we really appreciate it and take your comments on board.

5/5

Trustpilot

Adam came round to value our house

Adam came round to value our house. He was so knowledgeable and talked us through everything. Answered all our questions and more. He really does know his stuff I wouldn’t hesitate in recommending him. We will definitely be calling on him again in the future.

Valda · 30 July 2026

5/5

Trustpilot

Henry Adams are fantastic!

We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.

Nikki · 28 February 2023

Agent replied · 22 October 2024

We're so pleased you've found your dream home - we hope you love living there!

2/5

Trustpilot

Really disappointing experience with…

Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.

Mr · 22 August 2025

Agent replied · 22 September 2025

I'm sorry you are disappointed with the service you received from us. If you'd like to discuss further please could you email operations@henryadams.co.uk with your full name and property address?

5/5

Trustpilot

If I could give 10 stars, I would!

If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!

Frank · 28 February 2024

Agent replied · 22 October 2024

Thank you for your 5 star review - it is very much appreciated.

5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!

David · 13 September 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave a review, this has been passed to Alex and the team!

5/5

Trustpilot

The agent was very professional and…

The agent was very professional and accommodating to our needs , throughout our buying journey they were very helpful and friendly. I would definitely use this company again .

Barry · 20 February 2026

Agent replied · 20 March 2026

Thank you for your 5 star review :)

5/5

Trustpilot

Great experience with Henry Adams

We had a great experience with Henry Adams Estate Agents, communication was excellent throughout the entire process. Our designated agent, Adrian Cox, worked tirelessly and efficiently to sell our property. His attention to detail, professionalism and reassuring manner were greatly appreciated. Thank you for all your hard work.

GuyS · 19 May 2026

5/5

Trustpilot

Great team effort

Great team effort. Chrissie demonstrated real determination to get the sale across the line.

Doug · 8 June 2026

Agent replied · 22 September 2026

Thank you for your review - we will be sure to let Chrissie know of your kind words! :)

5/5

Google

I’m just stunned by how good Charlie Salter and the staff at Henry Adams were…I’ve got my dream home in a beautiful location and I couldn’t be appreciative more…thank you so much…I wish I could give more than five stars ⭐️

Colin · 23 October 2025

Agent replied · 22 November 2025

Congratulations on your new home Colin! And thank you so much for this lovely review.

5/5

Trustpilot

Henry Adams Storrington - Excellent service

Henry Adams Storrington for Lettings - having dealt with Alex Bush for some time now, the service provided by Alex is excellent, great communication, fast results, totally professional, well informed and a delight to work with. He goes above and beyond and I would have no hesitation in recommending Henry Adams to anyone.

Michelle · 13 November 2024

5/5

Trustpilot

Amazing service from Alex, complete stand out help.

What a brilliant letting agency, easily the best i have interacted with. Alex from the Storrington branch couldn't have been more of a help. Out of all of the agencies we spoke to, and all the agents we dealt with Alex was stand out wonderful. This could have been a very stressful time for us as we have a slightly unique financial situation but he made us feel so optimistic, and helped at every opportunity. He was an absolute delight to speak to and I honestly don't think there is anything he could have done to make this a smoother process, completely stand out service. Thank you so much for your kind and helpful correspondence and overall cheerful manner throughout, sending us properties and keeping us in mind. We are over the moon with the property we have finalised on. I have no doubt Alex will go far within the company and deserves all the best. Thank you again, it really made all the difference for us going through the process of renting again.

Jess · 28 April 2023

5/5

Google

I asked Henry Adams to sell our property and within 4 days it was marketed. Katie and Emilia were fabulous from the start. Joe was amazing as he matched a buyer and the deal is done. Thanks again to the team.

Neil · 10 October 2023

Agent replied · 24 October 2024

Thank you so much for your review Neil! Much appreciated.

5/5

Trustpilot

Great Experience

We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.

Luiza · 28 February 2024

Agent replied · 22 October 2024

Thank you for your 5 star review, I will be sure to pass this along to Alex and the team at Storrington lettings.

5/5

Trustpilot

Alex Bush was fantastic in helping us…

Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.

Hannah · 3 February 2023

Agent replied · 22 October 2024

Thank you so much Hannah, we really appreciate your review!

5/5

Trustpilot

Excellent customer service

Well, what can we say! If we could give the whole sales team at Henry Adams Selsey 50 stars, we would! They held our hand through the rough patches we experienced in selling our bungalow, (no fault of theirs, just the general public’s flippant attitude towards everything nowadays it seems!), and they supported us through to a very satisfactory conclusion. They also went above and beyond with their customer service towards us, in checking our empty property was ok after several storms, collecting post, taking meter readings for us etc etc. They really put our minds at rest whenever we had any worries or issues. We can’t recommend them highly enough! If you are looking for brilliant customer service, from a trustworthy, empathic team, you won’t go far wrong in giving Kev, Matt or Tracy a call at Henry Adams, Selsey. All the best guys, and thanks again, Fiona & Neil.

Fiona · 27 January 2024

Agent replied · 22 October 2024

Hi Fiona, thank you for the great review of Kev and the team at Selsey - I will be sure to pass this along to them!

1/5

Trustpilot

Never again

Never ever would I deal with this company again. Their unprofessional and completely uncaring attitude throughout my dealings with them has left a very bitter taste. I have never dealt with such difficult agents who have showed not one iota of decent customer service. I am just so saddened and disappointed. Please don’t respond HA I’m really not interested in anything you have to say.

Wendy · 10 October 2024

Agent replied · 22 October 2024

Hi Wendy, I'm sorry that you have had a negative experience. I believe that Sophie is in contact with you in regards to this matter.

5/5

Trustpilot

Roksana was so helpful and provided me…

Roksana was so helpful and provided me with all the information I required to make up my mind to apply to rent the apartment.

John · 13 June 2024

Agent replied · 22 October 2024

Thank you for your 5-star review - this will be passed to Roksana and the Bognor Lettings team!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henry Adams's Google reviews

Questions about Henry Adams Emsworth

How many reviews does Henry Adams Emsworth have?

Henry Adams's Havant office has 234 reviews across two platforms: 41 on Google, 193 on Trustpilot (across the whole business).

What is Henry Adams Emsworth's rating?

Henry Adams Emsworth is rated 4.1 out of 5 across all 234 reviews, and 4.2 out of 5 on Google from 41 reviews.

Where is Henry Adams's Havant office?

Henry Adams Emsworth, 15 North Street, Emsworth, PO10 7BY, Havant, PO10 7BY.

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