Cubitt & West Emsworth reviews in Havant

★★★★★ 5/5

Trustpilot

Maddison, Emily and Amelia

Maddison, Emily and Amelia have been incredibly helpful, proactive and friendly with facilitating the sale of my house. They handled some tricky obstacles and challenges with professionalism and efficiency. They have gone the extra mile at all times providing outstanding customer service. I would highly recommend them.

Tania · 1 April 2022

★★★★★ 4/5

Trustpilot

Safiya did a very good job in showing…

Safiya did a very good job in showing us around a house for sale. She was knowledgeable and efficient.

MR · 15 June 2024

★★★★★ 5/5

Trustpilot

Superstars!

Everyone I’ve spoken to has been super helpful, Dan has dealt with me mostly and he’s been nothing but a gem! So helpful and understanding, will definitely be using them again in the future. :)

Customer · 16 June 2023

★★★★★ 5/5

Trustpilot

I have great experience with the agency…

I have great experience with the agency especially from Mr Marcus Farrow . He is very helpful and honest. Thank you so much for being nice to me.

Saranya · 7 December 2023

★★★★★ 2/5

Trustpilot

Zero communication - messed up my purchase.

I recently offered and had accepted an offer on a property with Cubitt & West (Crawley Branch) in Three Bridges. Whilst the agents who showed me round seemed pleasant enough, the total lack of communication was appalling. I ended up paying for a structural survey that I should never have carried out because building regs were missing for a loft conversion but documentation had indicated otherwise. My main complaint is the total lack of communication. I had raised the issue on 13 Dec and heard nothing until the 7th January. Unfortunately it was a terrible experience, so if you are using them, just ensure they answer your calls and emails. Good luck!

Donna · 15 January 2022

★★★★★ 5/5

Trustpilot

I use Cubitt & West at least a couple…

I use Cubitt & West at least a couple of times a year to sell development properties and will carry on using them in the future. They always keep me in the loop with viewers and Julie keeps me updated weekly with her sales chasing.

Luke · 9 June 2022

★★★★★ 5/5

Trustpilot

just adorable

just adorable. I rented my first apartment here in uk with cubitt & west. the process was very simple and super fast. my huge gratitude to Ciaran Street who was super attentive and calm with me because I don't speak English well, I highly recommend

Hericka · 8 June 2022

★★★★★ 5/5

Trustpilot

The company has been extremely helpful…

The company has been extremely helpful in guiding us thru the formalities of becoming a landlord. We are grateful.They have informed us promtly when issues have been raised.

Mrs · 1 December 2023

★★★★★ 5/5

Trustpilot

Andrew and Julie

Andrew, Julie and the whole team absolutely fabulous. I love working with people who are professional, knowledgeable and driven. They got me the best price for my house and made sure things ticked over properly towards completion. I felt I was in good hands through out. Highly recommend 👌

Fiona · 31 October 2021

★★★★★ 5/5

Trustpilot

Abigail from Cubitt&West was extremelly…

Abigail from Cubitt&West was extremelly fast and very helpfull, sorting our boiler issue in 24 hours. We have been with cubitt&west for over 5 years now and can't complain!!

Iulian · 24 October 2023

★★★★★ 5/5

Trustpilot

A great moving experience

Everyone at Cubitt and West were very helpful, informative and friendly.Julie,Andy,Lorraine and Ed were so kind and responded well to questions of concern. I would highly recommend them to family and friends.

Mr · 3 August 2023

★★★★★ 2/5

Trustpilot

Did not return phone calls. No personal service. just generic emails.

First experience with Cubitt and West 3 years ago, 100% very proactive. This time round with a different branch, more recently despite promise of call backs, none received and the opposite experience. Not proactive or responsive at all. Moved sale of house to a local competitor and wouldn't use again or recommend Cubitt and West. Quite disappointed.

Caroline · 17 January 2024

★★★★★ 5/5

Trustpilot

I chose Cubitt & West to sell an…

I chose Cubitt & West to sell an inherited property due to their ability to vet buyers and arrange viewings with very little involvement being required by myself.They provided frequent updates throughout the process.

Gareth · 2 June 2023

★★★★★ 5/5

Trustpilot

Professional, Reliable and Efficient

Thank you very much to Maddison, Robin, Nicola and Julie for the support and excellent service I have received so far with my property search. I would thoroughly recommend Cubitt and West for their professional approach, reliability and efficiency.

Gill · 22 December 2022

★★★★★ 1/5

Trustpilot

Cubitt and West - an inadequate letting agent

Cubitt and West (C&W) managed my maisonette for 20 months. I have been disappointed with the service that they provided, and I am not able to recommend them as letting agents. I am not a “professional” landlord; I was obliged to leave my lovely home and needed to have it occupied in my absence. C&W offered a fully managed letting package, with a comprehensive range of services and a lot of reassurances set out in detail in their literature. Sadly, for me this turned out to be all talk and little action. The C&W service is of the headless chicken style; “the tenant has contacted us to say that …. (the boiler is not working; the water has a chemical taste; the bathroom door handle is broken). Please advise”. Of course, I had a list of trusted contractors who had worked for me for years, and I was okay about getting them to do some of the work. But when there was a job that they could not do, the C&W contractors either did not turn up at all (= a very unhappy tenant) or charged me three times the going rate for the work. Essentially, I have been paying over £1500 a year for a messaging service; C&W acting as an intermediary between the tenant and me. Sure, that meant that I did not get phone calls from the tenant at 3.00 a.m., but I could have avoided that by managing my property myself using a dedicated WhatsApp group. Of course, C&W did find the tenant, but only by offering him the maisonette at rent £300, £400 below the going rate! Overall, an unhappy experience, and one that does not compare with what I have been told by friends and relatives of their dealings with other letting agents. Cubitt & West, never again!

John · 2 November 2021

★★★★★ 5/5

Trustpilot

Daniel was so very helpful

Daniel was so very helpful. He was polite interested and overall a really nice person , hope he finds our new home we are hopeful. Thankyou Dan .

Jane · 28 May 2022

★★★★★ 5/5

Trustpilot

What a team

Madison, Nicola and Emma could not have been more helpful and made the whole experience of selling out property a breeze, couldn’t recommend them enough.

Consumer · 10 January 2024

★★★★★ 5/5

Trustpilot

Marcus and Abbie have been brilliant in…

Marcus and Abbie have been brilliant in our journey of finding our home . They have been extremely helpful and some how made everything we wanted possible. I am so glad we went with cubitt and west to find the perfect house for us.

Millie · 23 May 2022

★★★★★ 5/5

Trustpilot

Sales and Progress deserve a mention and thanks

During the long procedure Julie Bramble has kept me informed and sane! Without Samara initially and Julie I would have been ready to give up. Thankyou so much for being there.

P · 14 August 2023

★★★★★ 5/5

Trustpilot

Dan Nouari

Dan NouariWas extremely professional and helpful showing us around a house in Havant.He was extremely sympathetic with my son as suffers the sane illness as his partner. Very lovely gentleman Thank you

Chris · 18 July 2023

★★★★★ 5/5

Trustpilot

Aden and Ciaran from Crawley branch…

Aden and Ciaran from Crawley branch were so helpful from the start! Aden was patient and understanding with every step.

Rachael · 22 March 2023

★★★★★ 5/5

Trustpilot

Thank you to Cubitt & West, Fiveways

Thanks to everyone at Cubitt and West at Fiveways, Brighton my home was sold within two days - and I was left in no doubt that as my agent, C&W were there to represent my best interests through the sale process and would (and did!) all to facilitate this! Thank you!

Gerard · 13 March 2021

★★★★★ 5/5

Trustpilot

What a STAR

What a STAR! Cailean Burns and the team have been. Really personable and friendly, always there to help and support with a smile on his face.

Alex · 11 August 2022

★★★★★ 5/5

Trustpilot

VERY PROFESSIONA. IMPRESSIVE!!

The process with Cubitt and West was extremely professional and efficient. Jenny was polite but helpful and warm at the same time. Response time was always prompt: impressive!!

Estee · 13 May 2022