Every review we hold for the Havant office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDon't use cubbit & west
Never sell your property with southwater branch cubbit west. I had a good relationship with them up until now I don't normally write reviews but I thought I should let others know the true story about them. They are a waist of time. We have been with c and w for over 100days and never got an offer Since they haven't been able to sale our property we decided to go with another agent. My husband tried calling several times to speak with a branch manager called Leanne regarding terminating the contract. Every time we call we get a lying answer, she will call back. Its been 3days she hasn't called yet. Very unprofessional never expected such type of service.
Swati · 10 March 2021
Agent replied · 29 December 2024
Dear SwatiThank you for leaving your review and we are disappointed that despite arranging multiple viewings of your property, no offers were forthcoming. We obtained detailed feedback from many viewers and provided their comments to you, which were varied in nature. Whilst we are sorry that you have made the decision to withdraw your property, we can confirm that we have actioned your request and confirmed the relevant details to you in writing. We regret if you have experienced difficulties in speaking with our staff and can assure yo that all feedback received is appreciated.We would like to wish you the very best with the future marketing of your property and thank you again for your comments. Kind RegardsCubitt & West
★★★★★ 5/5
TrustpilotFirst time buyer
I am a first time buyer so wasn’t to sure where to start but with Yasmin's help I am now speaking with a mortgage broker, solicitors and viewing property’s next week. She has made this process as stress free as possible so far.
Jimshaman · 12 August 2024
Agent replied · 29 December 2024
Good Afternoon,Thanks for leaving us such a lovely review, we really appreciate it. We strive to help our customers through what we know can be a stressful time. Best of luck with your property viewings.All the best,Cubitt & West
★★★★★ 5/5
TrustpilotService from Dan was second to none
Service from Dan was second to none, very informative, prompt and handled every issue we had perfectly. 100% would recommend.
Richard · 28 November 2022
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGreat Estate agents and Special mention to Julie!
Its been great buying from this company, I wish I had listed my house with them rather than Mann & Co. A special mention must go to Julie Bramble. She has been fantastic throughout the whole process and has made life a little less stressful. She's a real credit to the Cubitt and West team. Thank you, Lee and Sam
Lee · 8 August 2023
Agent replied · 29 December 2024
Hi Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been, and particularly how fantastic Julie has been at making things less stressful for you.Best wishes,Cubitt & West.
★★★★★ 1/5
Trustpilotgreat company if you want to lose value…
great company if you want to lose value on your property & lose your buyer; who cannot sell when the going gets "really" tough! (i.e. - slow down in economy/market) - in a good market even a monkey can sell anything! They are NOT able to prove their mettle in genuine tough times with incompetent progression staff.
George · 23 October 2023
Agent replied · 29 December 2024
Dear George,Thank you for taking the time to leave us a review. We regret to hear how dissatisfied you are with the service that you have received. We would like to assure you that customer service is extremely important to us, and we feel strongly about investigating any concerns raised so that we can continually improve the service we provide. Unfortunately, we are unable to locate you in our system with the details provided. However, we are keen to discuss your experience and would appreciate if you could reach out to our customer support team on: 01702 540802 or at customer.support@arunestates.co.ukKind regards,Cubitt & West.
★★★★★ 5/5
TrustpilotEverything went very well
Everything went very well and there were no hiccups. Communications were good. Julie Bramble and Zoey McGovern looked after the transaction and were friendly and efficient.
Mr · 18 February 2022
Agent replied · 29 December 2024
Good afternoon Mr Marshall,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 2/5
TrustpilotHad a terrible experience with Zoe
Had a terrible experience with Zoe. Very rude on the phone. Accused me on wanting her to but a number down on paper which was so far from the truth its ridiculous. Wont be contacting them again because of this.
Consumer · 18 September 2024
Agent replied · 29 December 2024
Thank you for your review. Unfortunately, we have been unable to identify you without a name and you have not responded to our request for further information through Trustpilot. We would be grateful if you could contact customer.support@arunestates.co.uk providing your full name so that we can assist you further.Thank you. Cubitt & West
★★★★★ 5/5
TrustpilotWhat a wonderful service from start to…
What a wonderful service from start to finish, everything was easy and smooth, communication was perfect, I would defiantly recommend. Maddison and Julie who I dealt with the most were amazing lovely and very helpful. I would defiantly use them again
Annabel · 31 August 2024
Agent replied · 29 December 2024
Hi Annabel,We're delighted to hear that Maddison and Julie provided such a helpful service. Your recommendation means a lot to us, thanks for taking the time to leave us a review.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotHome purchase made easy
We purchased our dream home through Cubitt and West and were, unfortunately, part of a long chain, taking several months to complete. Julie ensured that we were kept informed of every step along the way making it easy to liaise with solicitors and other key players involved in the process. It really did go without a hitch and we are now all smiles, as we walk around our lovely new home!
Paul · 4 July 2022
Agent replied · 29 December 2024
Good morning Paul,Thank-you for your kind words about the team at Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat Emsworth Team
The Cubbit & West team of Ed, Lorraine, Julie and others looked after us superbly helping us sell our house well. I always felt looked after and well informed. Thank you very much! I will definitely recommend you to my friends!
Clare · 24 August 2024
Agent replied · 29 December 2024
Hi Clare,Thank you for your kind review - we will pass this on to the team! We're delighted to hear that Ed, Lorraine, Julie, and the rest of the team provided you with such a superb experience while selling your house. Your recommendation means a lot to us.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotCubit and west waterlooville
Cubit and west waterlooville, what can I say from first meeting Maddison to give us our valuation to meeting Robin, Emily and Nicola what an enthusiastic team of people. Getting us sold subject to contract so quickly in a matter of days and each one has been supportive and understanding to our requirements in finding our new home. We very much look forward to finding our future home very soon.
Alison · 20 July 2022
Agent replied · 29 December 2024
Good afternoon Alison,Thank-you for your kind words about Maddison, Robin, Emily & Nicola from the Waterlooville office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
★★★★★ 5/5
TrustpilotCubitt and West Southsea
We are dealing with Cubitt and West in Southsea. Our contact is Ed Gilmour. From his first visit to our property and in every subsequent interaction Ed has been professional, polite and frank with his advice. The flat was sold to the second viewer at the asking price, which was higher than other similar flats. Ed delivered on his assurances!
Peter · 5 July 2023
Agent replied · 29 December 2024
Hi Peter,Thank you for leaving a review! We're delighted to hear how positive your experience with Ed has been, we'll pass your kind words along.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotFriendly, helpful staff
The friendly, helpful staff at Cubitt & West made the sale of my property relatively painless. From useful advice on how best to present the property for sale in the first place from Maddison, to regular updates, gently chasing others when necessary and skilfully overseeing the sale's progression by Julie, very pleased with the service.
PATRICK · 11 November 2023
Agent replied · 29 December 2024
Hi Patrick,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how painless they've been able to make the sale of your property with useful advice and regular updates throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotAden has been a wonderful…
Aden has been a wonderful representative of Cubitt & West. Spoke with him yesterday morning and I have not met anyone who was so helpful and supportive. I have spoken with several agencies, trust me! Thank you Aden for your support so far. You have been fantastic!
Obehiaghe · 28 March 2023
★★★★★ 5/5
GoogleI have used the advice of Daniel in Cubitt and West Emsworth for some time now, whether it’s for a house I am looking to sell or even advice on properties I am viewing through other agents, he is always on hand to help, super knowledgable on the local area, and does it with a smile!
Jack · 11 October 2023
Agent replied · 24 October 2024
Hello Jack - Thank you for taking the time to leave a review, We are delighted to be able to help you on your property journey and will pass this on to Daniel! Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotCubitt & West Southsea
Cubitt & West Southsea. Maddison, Claire and the team did a great job in selling our house for us. They were professional and friendly. Can’t praise them highly enough.
Jeremy · 19 April 2021
Agent replied · 29 December 2024
Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service, prompt and clear communications. Moved into my new house seamlessly, with great support. Special thanks to Ella and Maria for all their help.
Giorgos · 31 October 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotJasmine at Cubit & West has always been…
Jasmine at Cubit & West has always been most helpful and attentive at all times, would highly recommend.
Nicholas · 16 April 2026
★★★★★ 5/5
TrustpilotMy family moved into the house…
My family moved into the house entirely. The service which was provided by Ella Head is great and professional! We appreciate all her efforts for helping us.
Celia · 26 August 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGeorgia single handedly restored my faith in Cubbit and West
I had nothing but positive interactions with Georgia Morris. She has consistently gone above and beyond and treated me in a way that no one else has: like a fellow human. I have felt seen, heard and supported. I hope that she is rewarded for her unparalleled (and previously unseen in my experience) commitment to support tenants like myself when they need it most. Because of Georgia I ended my tenancy with an overall positive feeling about Cubitt & West.
Erin · 22 March 2024
★★★★★ 5/5
TrustpilotDealing with Cubitt & West has been a…
Dealing with Cubitt & West has been a pleasure from start to finish, the whole experience has been really easy and stress free. A special thank you to Ciaran Street for assisting along the way, a great asset to Cubitt & West in my opinion.
Mikki · 3 May 2023
★★★★★ 4/5
TrustpilotVery helpful and professional
We were assisted by Julie Bramble who was our link between our solicitors and buyers. No question was too much trouble and she always got back to us when she said she would. She made the whole experience which took over six months easier to handle, even if it was just to give reassurance that things were moving along. The whole team were very helpful.
Joanna · 20 December 2022
Agent replied · 29 December 2024
Hello Joanna, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAlia is fantastic
Alia is the nicest agent I have had the pleasure of working with. She has helped me get onto the property ladder. Really friendly and helpful. I highly recommend Cubitt & West.
Justin · 18 March 2024
★★★★★ 5/5
TrustpilotFrom start to finish Cubitt and West…
From start to finish Cubitt and West have been the best estate agents I’ve ever dealt with. Great communication throughout and very honest, transparent and helpful when guiding you through each step. I’d like to thank Chris, Sammy and Linda for their help ensuring we move into our new home. Would definitely recommend.
Beckie · 2 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
