Trusted Agent profile
★★★★★
93 reviews across 3 platforms
9 Market Place, Hatfield AL10 0LJ
Wrights of's Hatfield office at 9 Market Place is rated 4.0 out of 5 across 93 reviews on three platforms, including 87 Google reviews rated 4.1. The 2 Facebook and 4 Trustpilot counts are for the whole business. Checked 9 October 2026.
Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
5/5
GoogleThe Agents are very professional and very helpful. They are always keeping touch with us. We sold our house in Hatfield with their help, while we are in USA. We will recommend them highly. I would like to thank Ronan, James and Sue for their hard work. Thank you guys.
5/5
GoogleThanks to Greg Ball and his team, they helped with a stress free selling of my property, great communication throughout and a pleasure to deal with.
5/5
FacebookWrights have managed our flat in WGC for many years. During that time we’ve been very happy with the caring and comprehensive service they’ve provided. Our property has almost always been fully let, and we feel confident that, by using Wrights, all the relevant rules and regulations are being adhered to and our tenants have been looked after.
Thank you Charlotte for your review.
5/5
GoogleVerity and James in Sales and Michelle and the amazing team in Lettings are absolutely superb! They have delivered incredible service at lettings for years and most recently the sales team did brilliantly at finalising an important sale. We are so grateful for their kind, patient and expert service. Thank you!!!
It has been a pleasure working with you over the years and we are glad that we have continually provided you with a service that matched your expectations.
5/5
GoogleHAPPY NEW YEAR!!! Im really appreciate your service as a overseas customer. Your team excellent and my property was well maintained with updated fixtures and clean finishes. The neighbourhood is great and convenient. Located near shops and public transport. The landlord is responsive to maintain requests. Thank you very much 😊
1/5
GoogleFor months when living in a property, the shower wasn't working properly due to extremely low pressures. Upon complaining, they argued with me that the previous tenants hadn't complained and that they had thick hair so there shouldn't be a problem. Months later, after contacting one of the 4 tenants who never communicated that Wright's would be showing new people around the property, I came home noticing my door (that I always locked) had been unlocked. So upon touring the students round, when showing them the bathroom, someone could have gone in my room and stolen things as I hadn't tidied or hidden anything. I felt so embarrassed at the state of my room, as I would have otherwise cleaned it. We then got an email complaining at the state of the rooms as well as the smell in the property. I emailed back saying that we couldn't wash properly, and one of my housemates was working with fibreglass and hazardous materials so needed to wash properly, but couldn't. It took weeks of complaining and my family had to call up in the end, for them to actually let the landlord know. It was constant backchat, so they didn't have to tell the landlords anything, so they could keep the landlord's custom. Also, when we went to leave, covid had just hit, so we paid rent without any complaints, and things like, the water in the toilet that had sat there and the water changed colour slightly was picked up, and they were charging us loads for that. It was lots of small complaints, where we had left it in the state we arrived in...
5/5
GoogleFrom the first walk in meeting we felt we were getting the best service. The whole process has been handled very professionally. It was lovely to have such continuity when we had questions or concerns. Many thanks to David, Andy and Tina. You have made this big move for our family run so smoothly.
1/5
TrustpilotArgumentative and Unprofessional
Re: Hatfield branch. For months when living in a property, the shower wasn't working properly due to extremely low pressures. Upon complaining, they argued with me that the previous tenants hadn't complained and that they had thick hair so there shouldn't be a problem. Months later, after contacting one of the 4 tenants who never communicated that Wright's would be showing new people around the property, I came home noticing my door (that I always locked) had been unlocked. So upon touring the students round, when showing them the bathroom, someone could have gone in my room and stolen things as I hadn't tidied or hidden anything. I felt so embarrassed at the state of my room, as I would have otherwise cleaned it. We then got an email complaining at the state of the rooms as well as the smell in the property. I emailed back saying that we couldn't wash properly, and one of my housemates was working with fibreglass and hazardous materials so needed to wash properly, but couldn't. It took weeks of complaining and my family had to call up in the end, for them to actually let the landlord know. It was constant backchat, so they didn't have to tell the landlords anything, so they could keep the landlord's custom.
5/5
GoogleI had the good fortune of speaking with Louise Parish today. Compared to a lot of the agents I've spoken to over the years, she came across as both professional and a expert in her field. I would definitely work with her in the future.
Thanks Ross, we look forward to letting your property in the near future.
5/5
GoogleReally pleased with the service from David and the team at Wrights. Selling a property from afar is never easy, but the support and communication was excellent ensuring a successful outcome. Very happy to recommend.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleUnpleasant experience. They didn't offer online viewing or accommodation without a physical visit, despite my explanation that we're located three hours away from Hatfield. How could someone visit after three hours of travel, especially when a contract isn't guaranteed?
We are sorry to hear your opinions, unfortunately our service requirements do require a physical viewing before we are able to agree a tenancy.
5/5
GoogleI have been working with this agent for the last two months and must say their service is some of the best i have received in the 15 years of working in the property industry. The lettings team are experienced and excel in what they do. I couldn't praise this team enough. If you are looking to rent a property or looking for an agent to take care of your property this is the agent for you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI rented from them for a year. They were always quick to respond and fix any problems. There were some issues with the house at the beginning of the tenancy, but these were seen to with no fuss. I would definitely recommend them and rent from them again.
5/5
GoogleHave acted as my letting agent for several years and have provided a fantastic level of management of the property. If you need a letting agent then I would recommend Wrights as the ones to use.
Thank you very much Mark, it has been a pleasure working with you. We look forward to being of service to you in the future.
5/5
GoogleCannot recommend Wrights highly enough. The service provided throughout has been exceptional from the entire team and we are thrilled with the sale they secured for us which we feel is testament to the standard with which they market their properties. All communication has been prompt and clear and they have gone out of their way to assist the transaction wherever possible. It's been a pleasure dealing with them and we wouldn't use anyone else in the area for any future transactionsPositiveResponsiveness, Professionalism, Value
5/5
GoogleThe team at Wrights of Hatfield were professional and very helpful. I have used them for years for lettings, purchases and sales and service has always been top notch!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Google"No complaints, highly recommended and will happily use again"... I have used a few estate agents in Hatfield and decided to move forward with Writes to sell my investment property. I bought the house from Writes 15 years ago, and after we agree a good price for them to sell it, it was on the market and under offer in no time! They are a very professional team, quick to respond, know the market and handled everything well. Exchanged and completed within circa a month. Dealt with the Covid situation and tenants well, loved the 3D pics, featured the property on Rightmove and other property portals and most importantly, a great bunch to work with. No complaints, highly recommended and will happily use again. PeterPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had a fantastic experience selling our house with Wrights. It was difficult to choose an agent at first so I hope this review helps others to choose. They were helpful and responsive from the off, keeping us informed at all stages of progress. They priced the house sensibly and got us full asking price. When we had a few issues with our sale (not of their doing) they were fantastic at sorting everything out, communicating between all parties and their solicitors, and generally just keeping things moving. Incredibly helpful and really good at communicating with us. Would highly recommend them to anyone selling their house in the area - well worth the fee.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleReally great service. All problems dealt with in a very professional Manner. Very helpful staff. Always kept in the “loop” with everything. Thank you so much for all of your help - especially Tina and David.
4/5
GoogleGreat service, everything went smooth for us. Easy to reach to solve most non urgent queries via email and mostly within a short turnaround which is great.
1/5
GoogleJust UNPROFESSIONALL N RUDE STAFF. (MANAGER N LILLY)I WENT TO HAVE A LOOK FLAT 54 ROEWAY. THEY REQUESTED SOME LETTERS WE PROVIDED THEM. AFTER SUDDENLY THEY SAID ITS GONE. WE WERE THE FIRST VIEWER BY THE WAY.
5/5
GoogleHighly recommended for sales Megan and the team at Wright with Andrew were friendly and very helpful in closing the deal and finalizing the completion in record time. Thanks & well done
4/5
GoogleAltogether happy with the service I received from Wrights. Verity, was especially helpful and kept me informed on the progress of the sale from start to finish
Thank you Donna for your kind words, it was a pleasure working for you.
5/5
GoogleExcellent work by wrights. We had a very long and protracted sale. However wrights were very supportive and helped us with excellent communication throughout. 5 stars
Thank you for reviewing us with 5 Stars! We are glad we were able to make the process as smooth as possible for you! The Wrights Team.
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Wrights of's Hatfield office has 93 reviews across three platforms: 87 on Google, 2 on Facebook (across the whole business), 4 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Wrights of Hatfield is rated 4.0 out of 5 across all 93 reviews, and 4.1 out of 5 on Google from 87 reviews, checked 9 October 2026.
Wrights of Hatfield, 9 Market Place, Hatfield AL10 0LJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.