Trusted Agent profile · Haslemere

Strutt & Parker Haslemere reviews

4.5

★★★★★ Excellent

514 reviews across 2 platforms

6 Charter Walk, Haslemere, GU27 2AD, GU27 2AD

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Strutt & Parker's office in Haslemere, at 6 Charter Walk, is rated 4.5 out of 5 across 514 reviews on two platforms, including 78 Google reviews rated 4.9.

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4.9 / 5

78

Reviews on Google

This office

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436

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Haslemere office, from every platform, shown as written. First names only.

5/5

Trustpilot

My experience with Strutt and Parker

My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!

Nasser · 9 November 2021

5/5

Trustpilot

Strutt & Parker are brilliant!

Strutt & Parker are brilliant - in particular Andrew Harwood and the team. I could not fault their professionalism, knowledge and expertise. The viewings at our property were always very accommodating and done with a smile! Their attention to detail is spot on. I hope to do business again in the future!

D · 12 March 2021

1/5

Trustpilot

Viewed a property with them and offered…

Viewed a property with them and offered in writing as requested after the appointment. Didn’t hear anything back for a few days so called to chase and to be told another offer was accepted. I wasn’t called to ask if I wanted to increase my offer which I would have done to the asking price or even over asking price.The viewing assistant said on the appointment the house will be redecorated before move in and to make sure we put that down on the offer which we did. When I called them to check on my offer they said they have gone with another offer because they didn’t want it painted. (We didn’t request this but the agent said it would be so we wrote it down)They sound absolutely clueless on the phones and obviously don’t communicate or know how to work for their landlords or they could have got more money from me.Told the lady I wouldn’t rent from them ever after this first experience with them all I can say very disappointing for a ‘well known’ agent in the area.

Jordan · 14 August 2023

5/5

Trustpilot

My experience with Ed over my property…

My experience with Ed over my property in Kent was unbelievably and he better potential clients very well, so much so the first client he showed bought my property which we were very impressed with. He was incredibly professional and handle everything with care.

Isabelle · 25 June 2022

5/5

Trustpilot

We recently bought a property marketed…

We recently bought a property marketed by the Perth Branch and although we were not specifically their “clients” (as they were acting for the seller), we found them to be so friendly, helpful and accommodating.

Angela · 6 August 2025

5/5

Trustpilot

The sale of my property was handled well

The sale of my property was handled with great expertise. Viewings were advised and conducted without fuss, feedback thereafter was prompt and informative and once a buyer had been identified and terms agreed the execution of process was made as stress free as possible with oil poured on troubled water as required!

Christopher · 27 November 2020

5/5

Trustpilot

Gina is one in a million

Gina is one in a million. Always returning phone calls and texts promptly. Always very pleasant, determined, focused, driven and dedicated but not at all pushy. We have given Gina a new name, it's Tina Turner simply the best. Regards John and Sue

Sue · 14 April 2022

5/5

Trustpilot

House Purchase …

We used Strutt and Parker for a house purchase. The service provided has been excellent from start to finish. Victoria was very efficient at organising multiple viewings for us, and being there where various surveys were carried out. I would definitely recommend their services.

Cliff · 5 February 2022

5/5

Trustpilot

Excellent experience with Strutt

Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house

Sam · 2 November 2021

5/5

Google

Extremely pleased with Strutt and Parker with their kind and professional help in selling our house. I can fully recommend the team!

Annette · 10 October 2024

Agent replied · 22 October 2024

Hi Annette, thank you for your feedback. We are very proud of our Haslemere team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

Great working with the Haslemere team. They knew their market, worked with us through difficulties further down the chain and helped us secure the sale which otherwise could have fallen apart. Highly recommend them - a professional and experienced team.

Annabel · 23 October 2023

Agent replied · 22 October 2024

Hi Annabel, thank you for your positive review! We are glad the team was able to guide you through the process. Kind regards, Strutt & Parker.

1/5

Trustpilot

Poor customer service and failure to…

Poor customer service and failure to keep assurances.I requested details on a development in shrewsbury and was told they would be sent to me by the the agent promoting the property. Several weeks passed without any contact, so I called again and was told the agent would get back to me within the hour; needless to say, he did not. Very unprofessional.

Monty · 12 April 2021

Agent replied · 22 October 2024

Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.

5/5

Trustpilot

Excellent, personal service

Excellent, personal service. Katherine and the team offered us lots of local knowledge about the area, even to the extent of recommending dance classes for our daughter. At all stages of the process, we felt there was a real commitment to finding us the right home.

Ciara · 8 October 2020

5/5

Trustpilot

Excellent service from Gina

I bought a house in Oakleigh Park recently, Gina Simpson was the agent in charge. Gina was very honest and professional throughout the process and if I ever sell the house in the future I would be certain to choose her as the agent

Matt · 31 March 2021

1/5

Google

Your are advertising a property in Plaistow, which you are saying is grade two. From having spent £2,500 on searches, planning, survey. Turns out the property is grade one listed, and the green land opposite has planning permission for eleven houses. Naughty naughty. You should be more honest with your clients.

Tats · 10 October 2024

5/5

Trustpilot

Lockdown sale

We genuinely struggled last year with lockdown but Strutt and Parker were amazing.....Tim and his team are professional and local people with a good understanding of who they want to work with and sell to.I cannot recommend him and the office enough!...well done guys.

David · 18 January 2021

5/5

Trustpilot

First rate service

Fiona and Sarah were excellent from start to finish, and after. You may pay slightly higher fees but will get what feels like a very personal and efficient service. Good advice throughout and they managed the process brilliantly

Mark · 8 January 2022

5/5

Trustpilot

We recently bought a house through…

We recently bought a house through Strutt & Parker. Janet Edwards was extremely helpful throughout the whole process. Her manner and professionalism allowed us to go through the sale with ease and confidence. Thanks so much Janet, you're a star!

Hattie · 5 August 2021

5/5

Google

I have recently bought a house through Strutt & Parker and found the office to be very helpful and efficient. They helped my purchase go through quickly which meant I could be in for Christmas.

Trevor · 23 October 2023

Agent replied · 22 October 2024

Hi Trevor, thank you for your review! We are so glad you had a great experience with our Haslemere team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

Shannon Flanagan is a star!

Shannon Flanagan has been our property manager for the past two years. She is the best! Very conscientious, always professional and stays on top of everything with great follow up. Shannon is a true pro and Strutt and Parker lucky to have her!

Kevin · 19 October 2020

1/5

Trustpilot

Not responding since we left the flat. Not returning the deposit

After having lived in one of the flats they manage during one year, and after all the issues we have faced (moisture, leaking pipes, disgusting stuffs coming out of the pipes in the bathtub, etc) we have now left the flat. Unfortunately, they do not respond to our emails anymore and complete radio silence in regards to our deposit, although the contract mentioned that it should have been returned at the latest a few months ago. If issue not resolved, legal action will be taken against the company.

Julien · 3 August 2022

5/5

Trustpilot

From the moment we met Sarah and some…

From the moment we met Sarah and some of the other staff at Strutt and Parker through seeing one of their properties it felt like they were invested in our journey to get the property we wanted, Even when we thought we weren’t going to get the house they were supportive and kept us in the loop at all points, We got our dream house eventually which was a dream come true and has changed our own lives personally, the whole process was well supported and professional throughout and we are happy to have dealt with such wonderful staff. Thank you everyone at Strutt and Parker.

Becky · 19 April 2022

5/5

Trustpilot

Gina Simpson has been a fantastic…

Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.

Mehdi · 25 September 2021

5/5

Google

Very professional, effective and efficient approach to presenting and marketing our property. Provided prompt and valuable feedback followings viewings and then acted as the primary liaison between parties through to exchange and sale completion.

Brian · 9 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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