Every review we hold for the Haslemere office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleStrutt & Parker Haslemere is a first class Estate Agent and has provided excellent service throughout the process of selling our house. Expertly pitched to us by Jen, advising a sensible approach to pricing the sale; backed by very good marketing; and finally driven all the way and over the line, with excellent communication and updates, by Paula. Thank you so much for doing such a great job! Best regards, Paul & Jackie.
Paul · 10 October 2025
★★★★★ 5/5
GoogleI had an absolutely top drawer experience buying my dream house with help from Paula Moore at Strutt and Parker. Well informed, responsive, committed and really helped us to drive the process through - there were some potential hurdles along the way, which she helped us navigate. She brought pressure to bear where it was needed, to get the sale over the line, and was a delight to speak to throughout. Highly recommended!
Simon · 10 February 2026
Agent replied · 10 October 2026
Thank you, Simon, for your wonderful review! We're thrilled to hear that Paula provided you with such reliable support and helped you navigate the process of buying your dream house. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleA great experience with Strutt & Parker, through what has been a long journey to purchasing our home. The team, and in particular Paula, was personable yet professional, with clear and easy communication every step of the way. Thank you!
Charlotte · 22 September 2025
Agent replied · 10 October 2026
Thank you, Charlotte, for your wonderful review! We're thrilled to hear that you had a great experience with Strutt & Parker and that Paula provided you with personable yet professional support throughout your home-buying journey. Your trust in our service means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 1/5
TrustpilotTruly terrible estate agents.
Truly terrible estate agents.
For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job.
The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either.
Honestly, if I was selling through them I'd be incredibly unhappy.
Truly awful company offering no service to buyers.
Laura · 11 August 2026
★★★★★ 5/5
GoogleHouse buying is stressful even at the best of times, and with current market conditions it seems even more tense. Paula at Strutt & Parker kept in touch with us throughout the process over the various usual bumps and kinks in the road. We really appreciated the work done in terms of communication between us and the seller, staying compassionate and on top of everything throughout, with the end result that we are now living in our dream house. House buying is stressful, but it’s a lot easier with good people in your corner, I would highly recommend.
Katie · 10 November 2025
Agent replied · 10 October 2026
Thank you, Katie, for your wonderful review! We're thrilled to hear that Paula provided you with the support and communication needed to navigate the stresses of house buying. Congratulations on your dream home, and we appreciate your recommendation of our customer-centric service! Kind regards, Strutt & Parker
★★★★★ 5/5
Trustpilot5* experience with letting out our…
5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*
Mike · 9 July 2026
★★★★★ 5/5
GoogleI can’t begin to thank Jen Paula and Antonia at Haslemere S&P enough.
Through the initial process of valuation to the conclusion of sale they all went above and beyond to make the process as painless as possible. Selling a home is a stressful business but thanks to the above it was coordinated in the most professional way and I am hugely grateful especially as my onward purchase was not the easiest negotiation added to which time was very much of the essence.
All considered I cannot recommend highly enough this team as being in my view the absolute no 1. Good work guys!!!
Harvey · 23 October 2023
Agent replied · 22 October 2024
Hi Harvey, thank you for your review! We are very proud of our Haslemere team and are glad they were able to guide you through the process. Best wishes, Strutt & Parker
★★★★★ 4/5
GoogleI recently bought a house that was being marketed by the Haslemere branch of Strutt & Parker. Jason handled the viewings and the sale was progressed by Paula. As with every house purchase the road was rocky at times, and Paula was always on hand to help - whether it was keeping the conveyancing moving or trying to find a mutually acceptable solution. She kept clear lines of communication open with the estate agent handling the sale of my old house, my solicitors and the solicitors acting for the vendors of my purchase.
Pete · 23 October 2023
Agent replied · 22 October 2024
Hi Pete, thanks very much for your review. We're glad our Haslemere team were able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleWe used Jen and her team at Strutt's both for the sale of our family home in 2021 and in 2023 for our onward purchase. On both occasions, they were superb and we have no hesitation recommending them.
With our sale, they were realistic in pricing our home, professional in conducting viewings, helpful in the negotiations, effective in managing a long chain and then keeping everyone calm. With our subsequent purchase, they advised us in advance of the property coming to market and nudged us into an attractive offer.
John · 23 October 2023
Agent replied · 22 October 2024
Hi John, thank you for your review! We are so glad you had a great experience with our Haslemere team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleThis is the third time I have used S&P to sell/ purchase properties and have always found them to be excellent in there communication skills constantly keeping me updated through the whole process and dealing with problems promptly and efficiently
A special thank you to Paula and Jen whose expertise and determination enabled us to complete on a sale last week.
Michael · 10 October 2024
Agent replied · 22 October 2024
Hi Michael, thanks very much for your review. We're glad Paula and Jen were able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
TrustpilotAs solicitor we had a good experience
I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.
Robert · 9 October 2025
★★★★★ 5/5
TrustpilotWe bought a house from Strutt and…
We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.
Karen · 2 September 2025
★★★★★ 5/5
GoogleWe would like to thank Paula and Jen, and their amazing team for all their support and advice throughout the process of selling our home.
At all times, they were extremely professional, helpful and understanding.
We truly valued and appreciated their attention to detail, and their willingness to support us throughout the sale.
We would highly recommend Strutt and Parker Haslemere.
Angela · 10 October 2025
★★★★★ 5/5
GoogleI can happily recommend Stutt and Parker. They responded very quickly to my initial response, they were clear and concise with their terms of business and they gave us help in the marketing of our property. They were always at the end of the phone and if they were not, they very quickly responded back to us. Very happy with the Haslemere office in general and Jen in particular. Thank you S & P!
Lucinda · 23 October 2023
Agent replied · 22 October 2024
Hi Lucinda, thank you for your review! We are so glad you had a great experience with our Haslemere team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleThe team at Strutt & Parker were excellent partners in selling our property in Haslemere. Despite the challenging market conditions they rapidly found us a buyer and helped us see the transaction through to a successful conclusion. I could not fault their approach. They were engaged, reassuring, and pragmatic throughout. A big "thank you" to Paula and the entire Strutt & Parker team.
Peter · 10 January 2026
Agent replied · 10 October 2026
Thank you, Peter, for your wonderful review. We're thrilled to hear that our team, especially Paula, provided you with excellent support and a customer-centric service during the sale of your property in Haslemere. Your trust in our reliable and honest approach means a lot to us, and we look forward to assisting you again in the future. Kind regards, Strutt & Parker
★★★★★ 4/5
TrustpilotAndrew did a great job
Andrew did a great job , he communicated really well and eased our concerns and kept us up to date, communicating effectively with potential buyers. We felt able to talk to him at any time . I think he gave us good advice and I have no doubt that his communication with potential buyers encouraged them and secured a good outcome
Robert · 17 September 2026
★★★★★ 5/5
TrustpilotSarah went above and beyond to help…
Sarah went above and beyond to help with our purchase, a true gem within the company. Would definitely recommend.
Alison · 13 July 2026
★★★★★ 5/5
GooglePaula and Jen at Strutt & Parker have been absolutely amazing continually chasing progress, keeping me up-to-date almost on a daily basis liaising with all parties to make sure the sale exchange and completion happens in a professional timely manner. I really couldn’t have asked for anything more. We complete the 29th of January 2026.
Simon · 10 February 2026
Agent replied · 10 October 2026
Thank you, Simon, for your wonderful feedback! We're thrilled to hear that Paula and Jen provided you with amazing support and kept you updated throughout the process. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again in the future. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotAlex was fantastic throughout the sale…
Alex was fantastic throughout the sale process. From initial meetings right through to completion he was attentive, insightful and passionate. Based on my experience I would highly recommend working with Alex and Strutt and Parker to anyone thinking of buying or selling in Cornwall.
Jack · 15 December 2025
★★★★★ 5/5
GoogleI can not speak highly enough of Jenette Soulsby and the team at Strutt & Parker in Haslemere. They recently helped me sell my mothers house and were so professional in their approach. From realistically valuing the house to working with all parties to close the transaction. They truly worked in partnership with me during some trying and difficult times. What a pleasure.
Tim · 23 October 2023
Agent replied · 22 October 2024
Hi Tim, thanks very much for your review. We're glad our Haslemere team were able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleThanks very much to the whole team at Strutt and Parker Haslemere for the friendly and highly professional service that resulted in a successful sale.
Jonathan · 10 August 2026
Agent replied · 10 October 2026
Thank you, Jonathan, for your wonderful review! We're thrilled to hear that our friendly and highly professional service led to a successful sale. Your feedback means a lot to our team, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotExcellent Experience with Agne Karuzaite of Strutt & Parker
Agne Karuzaite Strutt & Parker sold our home in record time at pretty much our asking price. She understood the market, did not over promise, was super responsive, was always professional and was very friendly. If you are selling home in central london, we would highly recommend her.
Andrew · 5 October 2026
★★★★★ 5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Strutt & Parker but specifically Charles. As first-time buyers, Charles made the process as straightforward as possible and was always at the end of the line for any questions that we had, making a somewhat otherwise daunting experience feel exciting and manageable.
Christine · 11 September 2025
★★★★★ 5/5
GooglePaula at Strutt & Parker was very professional and communicative. She helped us find our dream home in the countryside. Thank you!
Joscelyne · 10 August 2026
Agent replied · 10 October 2026
Thank you, Joscelyne, for your wonderful review! We're thrilled to hear that Paula provided you with professional and communicative support in finding your dream home in the countryside. Your feedback inspires our team to continue delivering reliable and customer-centric service. Kind regards, Strutt & Parker
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