Henry Adams Haslemere reviews

★★★★★ 5/5

Trustpilot

Highly recommended

Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!

Antonia · 21 March 2023

★★★★★ 5/5

Trustpilot

Recently moved into a rental property…

Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.

Jacqueline · 15 April 2023

★★★★★ 1/5

Trustpilot

Unprofessional in Selsey, West Sussex

Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.

Gabby · 11 February 2023

★★★★★ 1/5

Google

I have never written a review in my life but feel compelled too. A very chaotic service, contradictive information given to the two parties, documentation sent with errors, dismissive staff when issue raised. We have had to chase for information and the lack of communication is appalling! We are using another estate agent to rent our other property and the experience is completely different. Do not use!

Olivia · 10 November 2018

★★★★★ 5/5

Trustpilot

Amazing service and always helpful

Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!

Charlotte · 13 March 2023

★★★★★ 5/5

Google

We have had a very positive experience with the team at Henry Adams led by Toby. From the first they’ve proved themselves reliable, friendly and professional, helping us throughout the process; making it feel easy, and us feel supported. We are very grateful and wouldn’t hesitate to recommend.

Emma · 14 October 2022

★★★★★ 5/5

Trustpilot

Henry Adams Estate Agents Storrington Lettings Department

I am using Henry Adams Estate Agents Lettings Department in Storrington to manage a property and my experience has been very very good. They have been extremely professional and thorough from advertising the property promptly and accurately, to doing viewings and helping me to find a great tenant quickly.On every occasion that I have liaised with them they have been good at communication, professional, and very reliable. I believe they provide a great service and good value for money.They always responded to my questions promptly and are quick to help the tenant if there are any questions or issues. Nothing has been too much trouble.I would highly recommended them and the Lettings team in Storrington.

Mark · 1 October 2022

★★★★★ 5/5

Google

Mark and Florrie have been fantastic throughout the purchase of our new home. They have been very quick to respond and kept us informed about the rest of the chain. I wouldn't hesitate to use Henry Adams for a purchase or sale in the future.PositiveResponsiveness, Professionalism

Lucy · 9 November 2022

★★★★★ 5/5

Trustpilot

Rachel Mills from Bognor agency

Very lovely woman who take care of me with my renting!So supportive and helpful!If you with Henry Adams agency ask for Rachel for lettings and any thing else!Ewa

Ewa · 29 January 2024

★★★★★ 5/5

Google

Henry Adams have recently overseen the sale of our Haslemere property and I have absolutely no hesitation in recommending their services. Toby, Florrie and all the team have been brilliant to deal with from start to finish. Professional, diligent and great communication throughout. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism

Daniel · 9 November 2021

★★★★★ 1/5

Trustpilot

Bidding on a house

Went to view a property priced at £1450 a month, absolutely loved it, it was perfect and seemed promising. It all felt like false advertising especially when I went to place my application, I was given an opportunity to basically bid on the house by upping the offer for rent a month? How ridiculous! No one should have to bid on a house to get a higher chance to be accepted. Especially when everyone is struggling for money. The owner took a higher offer of course and the company were useless at letting us know. Not a professional setting at all. Ridiculous

Bob · 25 March 2022

★★★★★ 5/5

Trustpilot

Peace of Mind and Practicality

As we live in France, we have Henry Adams to take care of our apartment in the UK and they have been so very well for ten years. The service is excellent and their management more than anything provides peace of mind - they have always been able to find good tenants quickly. Any maintenance issues are sorted out without delay from their raft of electricians, plumbers, handymen etc. Thoroughly recommend.

Brian · 18 March 2023

★★★★★ 5/5

Trustpilot

I want to say big Thank You to Charlie…

I want to say big Thank You to Charlie Salter for helping me to find the property for rent.Thank you Charlie well Done!

Dumitru · 7 March 2023

★★★★★ 5/5

Google

Henry Adams (Haslemere) recently sold my house and they did an amazing job! I was so impressed with Florrie in particular, she really did go that extra mile, kept all parties happy and ensured a smooth exchange and completion. Thank you to all the Haslemere team!PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 9 November 2021

★★★★★ 5/5

Google

Florrie and the rest of the team have been so helpful with our sale, they assisted hugely and we cannot fault them. We would definitely use them again and highly recommend Henry Adams, they are a very efficient and helpful team.

Rebecca · 9 November 2022

★★★★★ 1/5

Trustpilot

An experience to be forgotten

An experience to be forgotten. Spare yourself the "how not to service a customer" experience and rather don't engage with this awful agency. Care is not in their vocabulary.

Doug · 7 May 2022

★★★★★ 5/5

Google

When we were looking for a home Florrie listened to what we were looking for. During the buying process the team went above and beyond to help the process move on and were always available and willing to offer advice. I would recommend them to anyone looking to purchase a new homePositiveResponsiveness, Professionalism

Diane · 9 November 2020

★★★★★ 5/5

Google

Toby & Team we’re exceptional to deal with. The house was a complicated property to market and sell but unfazed they took it on and sold it quickly. Very efficient communication, great after sales care and would highly recommend. Thanks again

Chris · 14 October 2022

★★★★★ 5/5

Trustpilot

I'm so glad.....

I'm so glad about to met the right letting agent at a right time. Massive thank should goes to Alex Bush at Storrington branch who helped me to get this lovely new home. The team is very friendly and helpful at every step.

Asiri · 17 September 2024

★★★★★ 1/5

Trustpilot

AWFUL

AWFUL - WOLVES - harassed me during lockdown in 2021 - TRAVEL and TOURISM sector did not need this ontop of everything else going on - pushed me out in the end - judged and assumed but only made and ass out of themselves. What goes around comes around Emily! AND after I upscaled the damp apartment and garden the landlord put the rent up! Hang your heads in shame! Not even worthy of a 1 star!

Donna · 25 September 2021

★★★★★ 1/5

Trustpilot

Seem good at first but then cracks appear quick

They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.

David · 31 July 2022

★★★★★ 1/5

Trustpilot

Bad attitude for buyer and seller …

My husband and I want to relocate from Suffolk to the South Downs snd I wanted to view a property. Henry Adam’s were obstructive snd unhelpful (not great for the seller) and when I did get to view the property were rushing me round the house. Two days later I asked to have a second viewing. I was rushed round the property in 20 minutes. Not a very professional attitude / the house was selling for 830k and they expected me to make a decision in less than an hour. Bad attitude!

Andrea · 9 November 2020

★★★★★ 5/5

Google

I have known Toby Miller for 20 plus years and during that time he has sold a number of properties for me. Toby works very hard to secure a sale and his energy and enthusiasm are second to none. I would recommend him to anybody considering selling in the Haslemere area.

Schwarzlodge · 10 November 2019

★★★★★ 5/5

Google

Excellent advice and guidance from outset. Good communication throughout a tricky sale. Friendly and professional and would definitely use again.

A · 11 January 2024