Henry Adams Haslemere reviews

★★★★★ 5/5

Google

I dealt with Mark and Toby buying a property in Petworth. They were extremely efficient and their communication was great. Thank you for all your help!

Luke · 10 November 2019

★★★★★ 5/5

Google

We are so grateful to everyone at Henry Adams Haslemere for all they did to manage our sale. Every aspect, from the valuation and photographs at the start to the launch day, negotiations and exchange was handled with professionalism and care. Every member of the team is delightful to work with but special mentions must go to Toby and Florrie. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Arabella · 9 November 2021

★★★★★ 5/5

Google

Henry Adams as an agency were clear communicators and we had a good experience as first time buyers. Special mention to Alice Jakobs, who was understanding, empathetic and patient with us. Thanks all. We're very happy in our new home.

Lila · 9 November 2022

★★★★★ 5/5

Trustpilot

Renting with Henry Adams

Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you

Cristina · 20 March 2023

★★★★★ 5/5

Google

Toby did an exceptional job throughout the process. It was a more complex transaction than most and his experience and approach kept things on track. I wouldn’t hesitate to use Henry Adams again.

Toby · 12 May 2024

★★★★★ 5/5

Trustpilot

Great service

Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !

Perrett · 27 February 2024

★★★★★ 5/5

Google

Henry Adams sold our previous house 11 years ago. They have just sold our recent house and both times the service has been exemplary in every respect. Now experiencing other agents in a different area i realise how lucky we were. If you are in or around Haslemere do not go anywhere else.

Tim · 9 November 2022

★★★★★ 5/5

Google

Very professional service, and always available to help. They were keen, kind, and professional. I would highly recommend. Special Callout to Toby Miller.

Ben · 9 October 2024

★★★★★ 1/5

Trustpilot

Very disappointed to say the least

Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.

Tilly · 14 April 2023

★★★★★ 4/5

Trustpilot

Great service from the Lettings Team at…

Great service from the Lettings Team at Storrington!'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!

Mike · 31 March 2023

★★★★★ 5/5

Trustpilot

Highly recommended

Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!

Antonia · 21 March 2023

★★★★★ 5/5

Trustpilot

Recently moved into a rental property…

Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.

Jacqueline · 15 April 2023

★★★★★ 1/5

Trustpilot

Unprofessional in Selsey, West Sussex

Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.

Gabby · 11 February 2023

★★★★★ 5/5

Google

Henry Adams, Haslemere Branch and in particular, Hilary Ward, we’re so professional and went the extra mile in helping to sell our Mother’s family home - highly recommend.

Linda · 11 June 2024

★★★★★ 1/5

Google

I have never written a review in my life but feel compelled too. A very chaotic service, contradictive information given to the two parties, documentation sent with errors, dismissive staff when issue raised. We have had to chase for information and the lack of communication is appalling! We are using another estate agent to rent our other property and the experience is completely different. Do not use!

Olivia · 10 November 2018

★★★★★ 5/5

Google

When the chain showed signs of breaking down they worked tirelessly to ensure that exchange of contracts took place in a timely manner.

Neil · 10 August 2024

★★★★★ 5/5

Google

We have had a very positive experience with the team at Henry Adams led by Toby. From the first they’ve proved themselves reliable, friendly and professional, helping us throughout the process; making it feel easy, and us feel supported. We are very grateful and wouldn’t hesitate to recommend.

Emma · 9 November 2022

★★★★★ 5/5

Trustpilot

Amazing service and always helpful

Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!

Charlotte · 13 March 2023

★★★★★ 5/5

Trustpilot

Henry Adams Estate Agents Storrington Lettings Department

I am using Henry Adams Estate Agents Lettings Department in Storrington to manage a property and my experience has been very very good. They have been extremely professional and thorough from advertising the property promptly and accurately, to doing viewings and helping me to find a great tenant quickly.On every occasion that I have liaised with them they have been good at communication, professional, and very reliable. I believe they provide a great service and good value for money.They always responded to my questions promptly and are quick to help the tenant if there are any questions or issues. Nothing has been too much trouble.I would highly recommended them and the Lettings team in Storrington.

Mark · 1 October 2022

★★★★★ 5/5

Google

Mark and Florrie have been fantastic throughout the purchase of our new home. They have been very quick to respond and kept us informed about the rest of the chain. I wouldn't hesitate to use Henry Adams for a purchase or sale in the future.PositiveResponsiveness, Professionalism

Lucy · 9 November 2022

★★★★★ 5/5

Trustpilot

Rachel Mills from Bognor agency

Very lovely woman who take care of me with my renting!So supportive and helpful!If you with Henry Adams agency ask for Rachel for lettings and any thing else!Ewa

Ewa · 29 January 2024

★★★★★ 5/5

Google

Henry Adams have recently overseen the sale of our Haslemere property and I have absolutely no hesitation in recommending their services. Toby, Florrie and all the team have been brilliant to deal with from start to finish. Professional, diligent and great communication throughout. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism

Daniel · 9 November 2021

★★★★★ 1/5

Trustpilot

Bidding on a house

Went to view a property priced at £1450 a month, absolutely loved it, it was perfect and seemed promising. It all felt like false advertising especially when I went to place my application, I was given an opportunity to basically bid on the house by upping the offer for rent a month? How ridiculous! No one should have to bid on a house to get a higher chance to be accepted. Especially when everyone is struggling for money. The owner took a higher offer of course and the company were useless at letting us know. Not a professional setting at all. Ridiculous

Bob · 25 March 2022

★★★★★ 5/5

Trustpilot

Peace of Mind and Practicality

As we live in France, we have Henry Adams to take care of our apartment in the UK and they have been so very well for ten years. The service is excellent and their management more than anything provides peace of mind - they have always been able to find good tenants quickly. Any maintenance issues are sorted out without delay from their raft of electricians, plumbers, handymen etc. Thoroughly recommend.

Brian · 18 March 2023