5/5
Daniel was very easy to work with and communication was on point, no stress or confusion throughout the whole process
Agent replied · 19 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Harwich
★★★★★
411 reviews across 1 platform
280-282, High Street, Dovercourt, Harwich, CO12 3PD
William H Brown's office in Harwich, at 280-282, is rated 4.9 out of 5 across 411 reviews on 1 platform, including 411 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards William H Brown won in 2026.
The Trusted Agent 2026 results for William H Brown, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harwich office, from every platform, shown as written. First names only.
5/5
Daniel was very easy to work with and communication was on point, no stress or confusion throughout the whole process
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
I spoke with Daniel one of the lettings guys at the office, he answered all of my questions with extensive knowledge of the current market and provided me a professional service from start to finish. Very patient and extremely friendly. Thanks Daniel!
Thank you Callum, Daniel is a New Recruit so the feedback means alot.
5/5
Both Denny & Dan were very helpful in finding a place, they were really fast and supportive - always happy to help. We massively appreciate their efforts and getting us moved in quickly. Top, top service can highly recommend their professionalism.PositiveProfessionalism
Dear Bream Team thank you so much for your review it is much appreciated by all The team at Harwich
5/5
Dan and Denny are super helpful
"We are thrilled to hear that Dan and Denny were able to assist you in a helpful and positive manner! We strive to provide excellent customer service and are grateful for your feedback. Kind regards, Lucy, Customer Feedback and Support Team
5/5
We are very grateful to David Coates whose experience and conveyancing knowledge were instrumental in facilitating the exchange on a relatively long chain that we were in. Despite him not being our agent ( David was in fact acting for a seller at the start of the chain) he was always willing to help during what had been a tricky legal process during the exchange, with a professional and 'can-do' attitude. Would therefore highly recommend him and his colleagues Bradley and Michelle.
5/5
Thank you to Michelle for all your help with buying our first home! Being first time buyers we were very anxious and all it took was a quick call and she was on the case getting the answers we needed. David and Alex - thank you for putting up with my phone calls and keeping me calm when it got a bit stressful! Would definitely recommend these guys to anyone buying or selling a property as they know their stuff! Thank you again Gemma & Pete Lowe
4/5
Unfortunately through no fault of the agents, three sales fell through but Michelle was absolutely superb in getting new viewings arranged within hours of buyers pulling out. She really knows the local market, her housing stock and her applicant database and doesn’t waste time getting unsuitable viewers round just to get her viewing numbers up. I would highly recommend Michelle particularly as she builds a great rapport with you and even though she must have lots of clients, she makes you feel extremely valued.
5/5
We looked at a few properties through the Harwich branch but unfortunately we brought through another agent, however we used the mortgage adviser through WHBrown and found Nick excellent, he got our mortgage offer out very quickly and was very helpful with all our questions. We would definitely use him again in the future. We dealt with Michelle a lot who actually put our offer forward for us via the other agent. We found Michelle very efficient and friendly and actually was in touch with us on her day off. We would definitely recommend WHBrown Harwich and will 100% use them again in the future. They have been brilliant.
5/5
I wish to thank all the guys for a great friendly service. Also big shout out to Nicholas Timson for sorting out my mortgage nothings to much trouble and always at the end of the phone thank you .PositiveResponsiveness, Quality, Professionalism
Thank you Damion and you were pleasure to deal with so Thanks from the Team
5/5
Highly recommend using William h brown fantastic customer service and support all through my proceedings whilst selling my property. Wouldn't use any other estate agents now. Special thanks to David Coates and David Gooderham who have both been fantastic.PositiveResponsiveness, Quality, Professionalism
Thank you so much Stuart for your review, it means alot to the Team and we all wish you well for the Future
5/5
Just want to say thank you to Dan and the rest of the team. Dan was very professional, if we had any questions Dan responded very quickly. Once again Thank you again for helping myself and my partner our new home . The welcome Pack was lovely had many vouchers and information that was very helpful.
5/5
A stressful time made easy moving with W H Brown, Dan has been amazing and really helpful with my many queries.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
The staff have all been very helpful making viewing and buying easy. Chelsea Waldock has arranged and accompanied all my viewings. She has been excellent. She is professional with a very friendly manner. She got back to me very promptly with any questions I had that couldn't be answered at the time.
Thank you for taking the time to leave us this great 5* review and your kind words Deb. Kind regards, Lucy, Customer Relations.
4/5
We chose WH Brown as we felt that they understood our need to be kept in regular communication. Whilst there were a few minor issues, in the main we were pleased with the feedback on viewings and progress on the sale. Big shout out to "only" Michelle , Sharon and Rob for their time and patience whom we had a very good customer relationship with.
Thank you for taking the time to leave us this amazing review. Kind regards Lucy, Customer Relations.
5/5
From the first point of contact both Danny and Dan were very professional, helpful and responsive. They made sure to listen to our needs and went above and beyond to find us the perfect property. All throughout the process they were always available for any questions or doubts and they made the whole experience stress free. Really happy overall and definitely recommend!PositiveResponsiveness, Quality, Professionalism
5/5
I can't thank Dan and Denny enough for their help with finding me a property to rent. Brilliant service!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
Rob and the team have been professional, friendly and available throughout. Would absolutely recommend
Thank you for your amazing recommendation and 5* review! Kind regards, Lucy, Customer Relations.
5/5
Would like to post a review on Mr Daniel Morgan, he is a fantastic member of William h brown team, I couldn't recommend him enough to anyone looking to rent or buy in harwich. He has been extremely helpful, consistent and supportive with us being new in the rent department. Great communication and quick response to any questions 👏
Many thanks for the fantastic recommendation and 5* review Roxanne. Kind regards, Lucy, Customer Relations.
5/5
Thank you to everyone we have dealt with but especially to Denny. He is nothing short of incredible. From booking us in to showing us the property and sending us all the paperwork. He has been extremely professional and personable, lovely gentleman and a great reflection of the standard of service William H Brown in Harwich offers. 10/10 would recommend to everyone.
5/5
I have been dealing with William H Brown for many years now. Christine has been amazing. She has always responded to my queries quickly and dealt with all matters swiftly and effectively, with minimal inconvenience to myself.
5/5
Dan was really helpful & made things so much less complicated for me. Thanks so much x
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
William H Brown - Harwich were my first call when I moved to Harwich from Southampton, never regreted it, brilliant service and very professional two names popped into my head straightaway when I am writing this review are without any doubt Dan and Denny they were very efficient and helpful indeed...
5/5
A big thank you from me and my wife for our new apartment . Denny is excellent , prompt and thorough , so is Dan .They made our transition stress free, fast & easy. Thanks to Christine too. William H Brown in Harwich lives up to its reputation. Highly recommended .
5/5
Hello guys I don’t know what to say But starting with Dan Morgan at William H brown and with Den too the most amazing M8 that been helping a lot. I’m great-full for your help and lots of respects for you guys and for the agency too. Many thanks Marco
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: William H Brown, Harwich won Trusted Agent; William H Brown, Stevenage won Gold; William H Brown, Colchester won Trusted Agent; William H Brown, Tendring won Trusted Agent; William H Brown, Broadland won Trusted Agent.