Trusted Agent profile · Hart
★★★★★
1,503 reviews across 2 platforms
171-173 Fleet Road, Fleet, GU51 3PD, Hart, GU51 3PD
Part of Hamptons, see every office.
Hamptons's office in Hart, at 171-173 Fleet Road, is rated 4.3 out of 5 across 1,503 reviews on two platforms, including 76 Google reviews rated 5.0.
Tell us what you need and we'll put you in touch. Hamptons Fleet Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hart.
Every review we hold for the Hart office, from every platform, shown as written. First names only.
5/5
TrustpilotAlways Professional and Courteous
Katie Tucker is an absolute professional who always delivers on what she says. I have nothing but praise for the way she deals with issues and nothing is too much of a problem. She is an asset to Hamptons.
5/5
TrustpilotHi Hamptons manage the house we are…
Hi Hamptons manage the house we are renting . The Team are very efficient and the service from Rebecca Hitchman is first class . Many thanks Rebecca . I have no hesitation in giving Hamptons a first class recommendation.
5/5
TrustpilotAttentive, fair, helpful & speedy responses by staff
I think we currently have a far from uncomplaining tenant in my flat. In my opinion, she has been dealt with very well given the somewhat wide arc of her criticisms and demands. Whilst these complaints about noise in the vicinity might be very reasonable were the flat in the countryside, I may not be alone in thinking them not entirely well-grounded in Knightsbridge.
5/5
TrustpilotPretty solid…
We’ve been using Hamptons to manage our two properties in the Bath area for the last 15 years or so as we work overseas. After a slightly patchy start with some less capable managers, Rebecca Hitchman has cemented their service at a solid five stars. Professional, responsive, smart and efficient, she is everything you’d want in a property manager. The back office work, contract preparations, accounting, etc has all been excellent - a huge relief when so far away…
5/5
GoogleOur experience of the support provided by Hamptons Fleet office during the sale of our home and our onward purchase was very positive. However, Jonathan Kirby and Rebecca Voller need to be singled out. They handled our anxieties, questions and concerns with aplomb, and the level of support they gave us continued even on their days off or whilst on holiday. Highly recommended!
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team had such a positive impact on your experience with us, particularly Jonathan and Rebecca. It is especially great to hear you were supported throughout and the team focused on providing you with the best service possible. We take great pride in our people and look forward to sharing this feedback with the team. Thank you again!
5/5
TrustpilotPatryk Lehmann - Property Manager
Patryk Lehmann became the property manager for the flat that I let out earlier this year. I have been very pleased with the support he has given me in that role. He is very professional, very detail oriented and quick to respond to my queries - which as a landlord, I really appreciate. Well done Patryk.Best regards, Chris Hill - landlord
5/5
TrustpilotProperty Management as it should be
This is a review focusing mainly on the property management aspect. We have recently switched to Hamptons after a very poor experience with our previous management agent (chestertons). Having a good property manager that cares and is reactive and responsive has been unfortunately very rare from our experience. Yet it is so important to make landlords feel comfortable that their property is in good hands, and for tenants to feel comfortable in their home. Luckily we've been assigned Nicole D. who so far has ticked all the above boxes. Responsive, courteous and seeking good and swift solutions. So far due to this positive (albeit short) experience with Nicole we give hamptons high recommendation and will provider further reviews as time passes and we have more extensive experience with them. Good start, keep it up.
5/5
TrustpilotWe wish to extend our thanks to Andrew
We wish to extend our gratitude to Andrew who does our work here - he is one of the most conscientious people I have met - he spent hours looking for the kitchen handles and didn’t need to but did and he also did an amazing job on our gate today also - no job is ever too big for him and he is always willing to help out - an amazing asset to your contract team - we would not want anyone else working here for us for sure - please pass on our thanks to him for his attention to detail approach and his help
5/5
TrustpilotTaylor Hurley-Harrison
Taylor Hurley-Harrison is our Property Manager and has been very helpful in handling and solving all kinds of problems. She is a big win!
5/5
TrustpilotHamptons Property Management - Brilliant
Hamptons Property Management takes away any problems we have had with our multiple properties for the past 9 years. Elizabeth and Alex sort out any issues with minimum of fuss and really go the extra mile. We are more than satisfied as they are extremely professional at the same time having a very friendly attitude, and would highly recommend them.Linda in Chiswick
Thank you for leaving us a review. We are delighted to hear you have such a long standing and positive relationship with Alex and Elizabeth, we look forward to sharing your feedback with them.
1/5
TrustpilotI was a tenant and am still awaiting deposit…
I was a tenant and am still awaiting my tenants deposit after a month. Appalling excuses for delays and slippery staff. Promised payment (again and again) by and nothing. Had to take out grievance with Tenant Deposit Scheme, which means they can keep money for another 6 weeks. BEWARE
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotHamptons property management service - Shahena Ali
I have been with Hamptons property management for close to 6 years and year after year I continue to receive consistent professional service. In the past year, Shahena Ali has handled my property and she again has proven to be an extremely reliable account manager who is courteous, punctual and very well organized. All in all this gives me great confidence that my property is in the right hands.
5/5
TrustpilotJocelyn and the team at Hamptons have…
Jocelyn and the team at Hamptons have been great to deal with whilst they manage a 3 bed apartment in Kemptown. Always friendly and efficient, I highly recommend!
5/5
TrustpilotWe recently sold our house with Hampton's Godalming
We recently sold our house with Hampton's Godalming, who were absolutely fantastic. The entire team we had dealings with (Andrew Blagden, Ross Bounds, Phillipa Kilby, Jason Harvey) could not have been more helpful. They went above and beyond, had first class customer service and communication skills and made us feel supported through the whole process. If you are thinking of moving, I would go to Hampton's Godalming. They will make what is billed as one of the most stressful things you will do in your life, that much easier. I really can't recommend them highly enough.
5/5
TrustpilotHamptons Bath
The staff at Bath rental management are always efficient, helpful and friendly and Melanie Hudson is always on top of the job, as is Matt Crayman. Great practical help and advice.
1/5
TrustpilotReturn of deposit on rental property held by Hamptons.
Hamptons insisted on quick payment of deposit on a short term let before we moved in. They received it from us two hours after asking for it.
5/5
TrustpilotHamptons Godalming, Jason Harvey and Pippa Kilby
I would thoroughly recommend the team at Hamptons Godalming. As a seller, they did a fantastic job of marketing and selling my house in Godalming , and as a buyer the took the stress out of securing our next home. A special mention goes to Jason Harvey, a commensurate professional who guided me through the process, navigating all obstacles with ease and maintain excellent relations between the parties, and also to Pippa Kilby, a brilliant marketer and perhaps the only person I would want to conduct views if I were to sell again. They are both real assets to Hamptons and I would have no hesitation in recommending them.
5/5
TrustpilotHouse Sale - Hamptons Godalming
We recently sold our house using our local Hamptons branch in Godalming. Having bought the house through them we were happy with their service that time so it seemed sensible to use them for the sale. We were not disappointed, Jake did the initial appraisal and certainly knows and understands the local market. We had a viewings day booked in with the team enthusiastically conducting the tours, from that we received two offers (one at and one just below asking price). Ross Bounds did some sterling work helping bringing the offer to completion in just 10 weeks. Excellent all round, highly recommended.
5/5
GoogleA professional, informative, and a pleasure to deal with. Thank you to all of the Hamptons team.
Thank you for the great feedback Lorna. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Fleet was exceptional. The team will be pleased to read your review!
5/5
TrustpilotHamptons Letting Agents in Bath.
The team in the Bath office have provided us with great service over the years. They always find reliable tenants and respond to any issues quickly, keeping us as landlords, and the tenants happy.Thanks to Mel and Matt.
5/5
TrustpilotWe have used Hamptons Rickmansworth for…
We have used Hamptons Rickmansworth for several years now to manage our rental property. Rebecca Duxbury, property manager, has not only been extremely professional and efficient but an absolute pleasure to work with. I cannot recommend Rebecca and the Rickmansworth rental team highly enough.
4/5
TrustpilotDidn't get offer taken, but very helpful
Claire was excellent in managing our relationship with the landlord. Despite us not having our offer accepted, I really appreciated the responsiveness she showed towards us and would definitely rely on her to manage a relationship in the future.
5/5
TrustpilotBrilliant - from start to finish
Whilst in the main we dealt with one person (Justin Partt) the whole support team were a pleasure to deal with. Clearly all were aware of our property and therefore, able to deal with questions as they arose. Attention to detail, great advice and support, what more could you want
5/5
TrustpilotHoney Starling - Hamptons Twickenham
Thoroughly recommend the Hamptons Twickenham team and especially Honey Starling who helped navigate me through my purchase and kept everything in motion and was excellent at keeping me informed at every step. Thank you Honey and the team!
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Tell us what you need and we'll put you in touch. Hamptons Fleet Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hart.
