Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleLack of communication and pushed us away when we are interested in a property to let. Was told my agent that property is not available for viewings to weeks ago and when I called today they said viewings were taking place two weeks ago and they are now considering some offers. Very unprofessional and also take advantage of the fact that my mother’s English was not very good. Will not be dealing with again.
Radhika · 15 March 2026
Agent replied · 15 April 2026
Hi Radhika,
Thank you for your feedback. We are sorry to hear that you feel disappointed with your experience.
Whilst a property is still tenanted, our access is limited and strictly dependent on the tenant’s availability. In most cases, viewings are therefore arranged on a first-come, first-served basis and often within a short window of time agreed with the occupier. On this occasion, an initial round of viewings took place during the limited access period and we subsequently received suitable offers from applicants who were able to attend at those times. For this reason, you were unfortunately not invited to that first round.
We would also like to clarify that the lack of viewing availability had nothing to do with your mother’s level of English. Harrow’s rental market is highly diverse and we regularly deal with applicants from overseas or with varying levels of English. Our processes and communication standards are applied consistently and fairly to all prospective tenants.
We appreciate your interest in the property and your feedback, and we will continue to review how we communicate viewing availability in situations where tenant access is restricted. If you would like us to keep your details on file for similar properties, we would be happy to assist.
★★★★★ 5/5
GoogleI cannot speak highly enough of Kaushal and the service I received from Infinity Property Solutions.
It is an absolute pleasure dealing with him. He was incredibly friendly, professional, and always happy to help with any questions or concerns.
Kaushal knowledge, attention to detail, and commitment to providing excellent customer service were outstanding.
Nothing was ever too much trouble, and I always felt valued as a customer.
I would highly recommend Kaushal and Infinity Property Solutions to anyone looking for a trustworthy, reliable, and professional property service. Thank you for making the experience such a positive one. 😀
Jaudi · 15 June 2026
★★★★★ 5/5
GoogleWe continue to have an excellent experience working with Vin Gorasia and the team at Infinity Property Solutions Ltd. His communication since the start of the tenancy has been timely, professional, and incredibly reassuring. Every query or concern was dealt with promptly, and we always felt fully informed at each stage of the tenancy. More recently his practical and knowledgeable guidance throughout the recent legislative changes surrounding the Renters’ Rights Act, helping us confidently navigate new requirements and understand the impact on our tenancy and property management obligations. We would highly recommend Vin Gorasia and the team at Infinity Property Solutions Ltd to any landlord seeking a reliable, communicative, and highly professional managing agent
Maniras · 22 May 2026
★★★★★ 5/5
GoogleThanks Medy Evasco ,Infinity PropertySolutions, it was a great experience to get housing help with your concern and support to all questions . It was very much helpful at all times during the process. So I m very greatful to you for making the process very smooth and easy. I truly appreciate for your excellent work 👏
Thanks
Jonathan Colaco.
Jonathan · 22 May 2026
★★★★★ 5/5
GoogleHighly recommended! Excellent communication and advice from the whole team from start to finish. Jay was our agent and we could tell straight away he is very experienced and knowledgable. Also helped us stay positive and encouraged us through the difficult times of the sales process. A massive thanks to Jay and the whole team.
Sandip · 18 December 2025
★★★★★ 5/5
GoogleInfinity Solution is one of the best In the estate agency world , you find the staff there whenever you need them , special thanks to Mr. Jay Joshi , humble and good service…
Babel · 22 May 2026
★★★★★ 1/5
GoogleI approached Infinity about letting out my property. They recommended Haymills, 292 Preston Road, HA3 instead. Haymills have been the worst agent ever and I have been renting for forty years now! Haymills used every excuse to extort a few …
MC · 15 February 2026
★★★★★ 5/5
Google"I’m so happy with the service I received! A huge thank you to Lana Barrick for being so helpful and professional throughout the process. She made everything feel easy and stress-free. Thank you.
NIKUNJ · 15 April 2026
★★★★★ 5/5
GoogleInfinity Property has helped us efficiently in moving to our new home. Thank to Lana, Sashi, and Asia for seeing us through the whole process. Would recommend this agency.
Sarah · 14 April 2026
★★★★★ 5/5
GoogleWe had a great experience selling our property. The team was professional, proactive, and communicative throughout the entire process. They provided clear advice, managed viewings efficiently, and kept us well informed from offer to completion. Their support made what can often be a stressful process feel smooth and well managed. I would highly recommend them to anyone looking to sell their home.
Prior to the sell, IPS were managing the property as a rental and they were very efficient with any concerns and managing the tenants as well.
Mehul · 15 March 2026
★★★★★ 4/5
GoogleGot good customer service, and they were helpful in the process throughout, Lana Barrick was amazing.
Many thanks.
Velis · 8 June 2026
★★★★★ 5/5
GoogleI am delighted to share my exceptional experience with Infinity Property. Despite a challenging period with our property being vacant and unrentable, their dedication, expertise, and proactive approach made a significant difference.
From the outset, Vin provided invaluable advice tailored to our specific situation. He identified a number of key issues that were hindering the rental process and offered practical solutions to enhance the property's appeal. His insights were spot-on, demonstrating his deep understanding of the rental market and tenant preferences.
One of the most impactful recommendations was his referral to a cost-effective gardening company. Not only did this company transform the neglected garden into an inviting and well-maintained space, they arranged for the clearance of unwanted furniture left throughout the property, making it more presentable and welcoming to potential tenants.
While Infinity Property did not end up renting the property, their guidance was immensely helpful. Their commitment to providing top-notch service, even in challenging circumstances, truly sets them apart. Their professional advice not only improved the property's condition but also alleviated our stress during a difficult time.
I highly recommend Vin and Infinity Property to any landlord or property owner seeking a dedicated and knowledgeable lettings agency. Their expertise, proactive approach, and genuine care for their clients success make them an outstanding choice.
Thank you for your exceptional service and support!
Manish · 13 August 2024
★★★★★ 5/5
GoogleWe have worked with Lynette and Infinity Property Solutions for over 10 years. We first listed our family home with Lynette when we moved overseas which was very emotional but Lynette was there every step of the way to help and advise us.
During those 10 years, she has assisted in the sale of one property, and the purchase of another and has just sold another property for us. We have been able to develop a great work relationship with open, honest and constructive communication with Lynette and we know that she always has our best interests in mind.
We continue to live overseas and during the 10+ years, we have always felt that our properties are being well managed and tenants are taken care of quickly and efficiently when issues arise. We never have to worry about the properties as we know that we will be advised in the event of any changes.
We could not be happier with the way Lynette works, we are confident in her abilities and the way she manages our needs while ensuring our talents are provided with a safe well-maintained home.
Debbie · 25 June 2024
★★★★★ 5/5
GoogleI had a great experience with Infinity properties. My initial interaction was with Kam who was very professional and knowledgeable. I loved the presentation on how my property would be marketed. I was previously listed with another agent and things were slow and once Infinity came
on board things moved quickly. Kevin was the agent dealing with the transaction and he was excellent.
Sheliza · 17 December 2024
★★★★★ 5/5
GoogleJust outstanding experience throughout. Jay was reassuring and competent at all times. He's smoothed out last minute resistance from the sellers to allow us to inspect the property as vacant on the day of completion.
He's genuinely had our best interest at heart.
Thank you!
Kevin is very trustworthy and would give you as a buyer genuinely honest advice which is so rare to find in an agent. He'd always be mindful of both parties involved in the negotation process and would help smoothing things out.
Vincenzo · 20 February 2024
★★★★★ 5/5
GoogleInfinity Property Solution provided excellent service from start to finish. The team was professional, reliable, and always available to answer questions. Everything was handled smoothly and efficiently. Highly satisfied.
Avadhesh · 20 December 2025
★★★★★ 5/5
GoogleWe sold our house through Infinity in July 22. It was a long transaction with a complicated upper chain. But thanks to Kam S going the extra mile, the chain did not break and he got the sale over the line. The service was first rate from start to finish and I'm delighted we chose Infinity!
Minesh · 21 June 2023
Agent replied
If you think the cars are flashy, wait till you see the helicopter we’ve just purchased!
★★★★★ 5/5
GoogleFor the last three years having worked with Infinity Property Services, I must say that my experience has been outstanding. From the moment we started, they demonstrated an unparalleled commitment to making the entire renting process smooth and efficient.
Throughout my tenancy, they consistently proved themselves to be responsive and proactive. Any issues or concerns I had were promptly addressed, making me feel truly valued as a tenant.
What truly stands out about Infinity Property Services is their unwavering professionalism and dedication to their clients. Their team, and particularly Kevin Panden, consistently delivered exceptional service with the highest level of professionalism that went above and beyond to ensure that my renting experience was hassle-free and enjoyable.
I can wholeheartedly recommend Infinity Property Services to anyone seeking a trustworthy and customer-focused letting agent. I'm grateful for the exceptional service they provided during my tenancy."
Bilge · 24 September 2023
★★★★★ 5/5
GoogleInfinity is a well established and well managed organisation which has the offerings and feel of a large franchise network whilst retaining a niche and personal touch.
The staff are well trained and each are experts in their specific areas of coverage helping clients manage portfolios in a pragmatic, risk conscious and cost effective manner.
There is nothing greater than Infinity in terms of client service as well as respected and well earned reputation.
Mahesh · 22 November 2023
★★★★★ 5/5
GoogleFrom start to finish Infinity Property have been as good as gold and I can see why they are a multi-award winning agency. I moved to Infinity Property from another local agent in Harrow simply due to the fact I needed a more responsive service with no compromise. Vin and team have not only let my property at the agreed rate and housed great tenants, they also advised on the remedial works (both required and advised) that would achieve my rental expectations and would attract the type of professionals that I wanted to house. I’m in no doubt I rang the right man for the job and I look forward to working with Infinity for many years to come
Sam · 21 June 2023
★★★★★ 5/5
GoogleI was a long-standing tenant with Infinity Property Solutions and recently went through a Deed of Assignment process which could have been quite stressful, but Vin (the Branch Manager) handled everything perfectly. He managed the legal side of things with professionalism and ensured the transition was smooth from start to finish.
What I appreciated most was how efficiently Vin dealt with the return of my deposit, there were no unnecessary delays, which made a real difference at a time when I needed the funds for my new property. It's rare to come across an agent who’s both thorough and responsive, especially with more complex tenancy matters.
Thank you again, Vin, for your support and professionalism throughout!
Mihaela · 1 August 2025
★★★★★ 5/5
GoogleAlthough we couldn’t proceed with an offer, the service from Vin was exceptional from his first virtual viewing to his appointment in person and he really hit the right note. He was friendly, knowledgeable and transparent which was refreshing to see. We had a couple of questions which he answered honestly, and we really felt like we could trust him. It is a shame we couldn't proceed with an offer, but will definitely contact Vin in the future.
Janani · 21 June 2023
★★★★★ 5/5
FacebookInfinity Property Solutions have a wonderful team, who will endeavour to deliver for all your needs. Kamlesh Singara was appointed as my sales rep and within a few viewings infinity found me a buyer. The process took some time but IPS were very proactive in their communication and made everything feel so easy. I will definitely recommend them and will use them again in the future.
Gov · 10 June 2020
Agent replied · 30 September 2023
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★★★★★ 5/5
GoogleAs a landlord I have used Infinity for the past 5 years. The service my family and I have received over the years from Infinaty is 2nd to none, they are very professional on the way they handle our portfolio and their staff are always on hand to advise me on best practices. I highly recommend using Infinity Property Solutions!
Rashik · 26 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
