Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was struggling to sell my property, Haart manage to sell . Entire staff especially Aftraz and Harriet been very helpfull.
Mohammed · 29 July 2019
Agent replied
Thank you so much Mr Shahid for giving us your feedback. We are all very happy for you that you are finally moving after months of trying and we wish you every happiness in your new home. The team at haart.
★★★★★ 5/5
GoogleRobert was really good.
I had great experience with him.
Abhishek · 12 March 2022
Agent replied
Thank you so much for your kind words Abhishek.
★★★★★ 5/5
GoogleRobert has been amazing and very helpful in the process.
Owais · 12 March 2022
Agent replied
Thank you for the great review. We are always here to help.
★★★★★ 5/5
GoogleI had a great experience with Haart. Anusan was great and very responsive.PositiveResponsiveness, Professionalism
LAHends · 21 June 2021
Agent replied · 20 June 2024
Thank you very much LaHends for the feedback, it is much appreciated.
Kind Regards
Anusan - Haart of Harrow(Lettings)
★★★★★ 1/5
GoogleWorst company ever
Haart had manage my property almost three years , signed three years contracts which i really regret and haart will not terminate it .always can't get hold of anyone , they never answer phone call and never reply email, unless you put in a complain then you might be lucky to receive a reply. I have been trying to contact them to arrange for my contractor to attend to fix the ventilation issues since june 2022 and no body reply or response until environmental health contacted haart in oct2022 because tenent complain about mould. Then Haart only willing to correspond with me ,but refuse to arrange my contractor to attend . charlotte from Haart insisting to use their top maintenance company eventhought this is a specialist ventilation problem and top maintenance has no idea how to repair or replace the system. After months of delay(haart reasoning is lack of staff, unable to cope with workload, hence don't have time to answer my phone call and email, don't have time to make appointment for my contractor to attend ) finally new ventilation system install by my contractor in December 2022.took Haart 6months just to make an appointments with tenent to allow access. In Febuary 2023, Haart deducted my rental income and give me an invoice, claiming top maintance had fix the ventilation system, which is not true as i paid 700pound to my contractor to replace it in December. Been trying to contact Heart since then to ask for a refund and no reply again. This is not the first time Haart just deduct money off rental income claiming work that has not been carry out. Check your statements carefully if you want to use Haart. They will always add fees , services etc that you haven't agreed to or they haven't done onto your rental account . Regarding the mould issues from oct 2022, i still waiting for Heart to response . i constantly calling and emailing , but no reply at all. They are the worst management company ever. I really don't know how to contact them. Also , there is one and a half year of outstanding bills tenent don't want to pay and Haart is too scared to collect it for me. In the three years , i never get a property visit report , reasons from Haart is due to covid, they don't do property visit anymore. i honestly don't know if they have any employee as i cant get hold of anyone since january .can someone from heart please contact me as there are lots of outstanding issues needed to be sorted . you collect management fee monthly without fail but you are not contactable since january and previously june2022-oct2022. It is hard to understand why you keep going invisible.
Larissa · 31 March 2023
★★★★★ 5/5
GoogleQais has been very helpful he told me the whole process from start to finish which made it very easy for my move in. I would definitely recommend Haart estate agents to everyone. I am extremely happy that I found Qais at Haart as I was disappointed with other estate agents.
Shaheen · 19 January 2020
★★★★★ 5/5
GoogleThanks Nathan and other members of Haart property management for being so helpful and your quick n prompt reply always!!
Ritika · 29 July 2019
Agent replied
Dear Ritika Saldi,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
Thanks again for taking the time to leave us this information about your recent visit. Take care!
★★★★★ 5/5
GoogleSafi has been friendly and helpful. I am sure he will find me right property to rent. Highly recommend
A · 25 December 2019
Agent replied
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
★★★★★ 5/5
GoogleAbid has been very professional in solving the issues.
Yunlong · 12 March 2022
Agent replied
Dear Yunlong, Thank you for leaving a nice review. Kind Rgds Abid
★★★★★ 5/5
GoogleIt’s a lovely agency, very friendly, very helpful, my agents was Joseph , they help me very much , very professional, very patient with coustmer , he help me with everything and in just one week I was in my new flat ! I recommend this agency and in special the agent Abid Ahmed!
Zainea · 29 July 2022
Agent replied
Hello Zainea, Thank you for your positive feedback. Kind Regards Joseph Mckeown & The Lettings Team
★★★★★ 1/5
GoogleUseless agency, do not rent from them! If they want to contact you they are all over you, but when I had a leaking toilet and had to flush toilet with a bucket for over a month they wasn’t answering emails or phones. Now similar situation, they took my oven because it was old and dangerous and said they going to deliver a new one within 3 days. It’s been 3 months now and I’m still without an oven and a stove. I can’t cook no food, have to live off takeaways. They don’t answer their phones , emails and they never call back. As you see in the photos that is the standard they provide
Łukasz · 8 March 2023
★★★★★ 5/5
GoogleDaryl was very polite and professional when we first spoke on the phone, felt like he really cared about me
LiKKLE · 3 May 2019
Agent replied
Grn Wayz Music L.s, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!
★★★★★ 5/5
FacebookAn amazing 5* star service from Vin, Sam and the good folks at haart Harrow. They dealt with a tricky negotiation with the Landlord due to me owning a dog and still managed to get me moved in on time, under my budget, with a zero deposit and a very good deal on General Insurance. I’ve just picked up the keys - so thanks a million Vin.
Natalija · 2 October 2019
Agent replied · 30 September 2023
Hi Natalija Augusta! We're so happy we were able to help you out!
★★★★★ 5/5
FacebookAn amazing 5* star service from Vin, Sam and the good folks at haart Harrow. They dealt with a tricky negotiation with the Landlord due to me owning a dog and still managed to get me moved in on time, under my budget, with a zero deposit and a very good deal on General Insurance. I’ve just picked up the keys - so thanks a million Vin.
Natalija · 2 October 2019
Agent replied
Hi Natalija Augusta! We're so happy we were able to help you out!
★★★★★ 5/5
GoogleMaxine Casey did a fantastic job in helping me get the purchase of a property over the line. She was very professional, polite and efficient in her dealings with me. She kept her promises at all times with regards to providing me with updates and pushed the conveyancing solicitors on both sides where required. I believe the purchase process would have been much longer without Maxine’s help.
Michael · 1 October 2019
Agent replied
Dear Michael Ghebreselassie, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harrow estate agents
★★★★★ 5/5
GoogleAnusan was very professional at the viewing and helped answer all the questions.
POUYA · 15 June 2021
Agent replied
Thank you very much Pouya for the feedback, it is very much appreciated.
Kind Regards
Anusan - Haart of Harrow(Lettings)
★★★★★ 4/5
GoogleThey are so generous to help and taken Care of our needs in sort time period they can found property for you and Robert guide me well for property thank you
KUNJ · 21 April 2024
Agent replied · 20 June 2024
Thanks for your lovely review. Kinds regards Robert Bizgan from haart harrow lettings
★★★★★ 5/5
FacebookI would recommend haart Haart Harrow to everyone l. Safi has been professional and helpful with my property search
Frank · 27 July 2019
Agent replied
Frank Mac, we are glad we could help!
★★★★★ 5/5
GoogleDren was really good, helpful and very friendly also good timing.
Saman · 30 September 2021
Agent replied · 29 July 2023
Hi,
Thank you for taking the time to leave us a great review about your experience with us!
from Dren and the haart lettings team
★★★★★ 5/5
GoogleCaprice was very helpful and made the whole process easy and enjoyable. Would recommend buying with haart
Luke · 8 April 2020
Agent replied
Dear Luke Filby, Thank you for leaving such great and detailed feedback about your experience with haart Harrow estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harrow estate agents
★★★★★ 5/5
GoogleA very good agent. He was very kind to us and attentive and very professional. Neil kiernan
Valentyn · 4 December 2024
Agent replied · 11 December 2024
Thanks for your lovely review. Kind regards Neil Kiernan from haart Harrow Lettings
★★★★★ 5/5
GoogleAnusan was great, viewing was conducted professionally and Anusan was very helpful.
Jack · 27 June 2021
Agent replied
Thank you very much Jack for the feedback, it is very much appreciated.
Kind Regards
Anusan - Haart of Harrow(Lettings)
★★★★★ 5/5
GoogleI spoke to Ifraz and found him to be very professional and easy to talk to and helpful.
Sabina · 29 July 2019
Agent replied
Sabina Begum, thank you so much for your high rating! Hello Sabina Begum, thank you; we appreciate your feedback! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harrow estate agents
★★★★★ 5/5
GoogleDealing with Daisie, Waseem and Maxine was great, very good service and knowledgeable in the property market.
Ju · 3 December 2019
Agent replied
Hi Ju Hirani, we are very happy to have provided you with such a positive experience! Thank you again for your star rating! Regards haart Harrow
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