Trusted Agent profile · Harrogate
★★★★★
469 reviews across 2 platforms
Unit 9, Westgate House, 5 Albert Street, Harrogate, HG1 1JX, HG1 1JX
Part of Strutt & Parker, see every office.
Strutt & Parker's office in Harrogate, at Unit 9, is rated 4.4 out of 5 across 469 reviews on two platforms, including 30 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Strutt & Parker Harrogate hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst rate service
Fiona and Sarah were excellent from start to finish, and after. You may pay slightly higher fees but will get what feels like a very personal and efficient service. Good advice throughout and they managed the process brilliantly
5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Strutt & Parker. Janet Edwards was extremely helpful throughout the whole process. Her manner and professionalism allowed us to go through the sale with ease and confidence. Thanks so much Janet, you're a star!
5/5
TrustpilotShannon Flanagan is a star!
Shannon Flanagan has been our property manager for the past two years. She is the best! Very conscientious, always professional and stays on top of everything with great follow up. Shannon is a true pro and Strutt and Parker lucky to have her!
1/5
TrustpilotNot responding since we left the flat. Not returning the deposit
After having lived in one of the flats they manage during one year, and after all the issues we have faced (moisture, leaking pipes, disgusting stuffs coming out of the pipes in the bathtub, etc) we have now left the flat. Unfortunately, they do not respond to our emails anymore and complete radio silence in regards to our deposit, although the contract mentioned that it should have been returned at the latest a few months ago. If issue not resolved, legal action will be taken against the company.
5/5
GoogleDebbie, James and their staff were helpful, courteous and efficient when we were purchasing. Happy to recommend.
5/5
TrustpilotFrom the moment we met Sarah and some…
From the moment we met Sarah and some of the other staff at Strutt and Parker through seeing one of their properties it felt like they were invested in our journey to get the property we wanted, Even when we thought we weren’t going to get the house they were supportive and kept us in the loop at all points, We got our dream house eventually which was a dream come true and has changed our own lives personally, the whole process was well supported and professional throughout and we are happy to have dealt with such wonderful staff. Thank you everyone at Strutt and Parker.
5/5
TrustpilotGina Simpson has been a fantastic…
Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.
5/5
TrustpilotI recently had to decide which estate…
I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.This made getting drawings a simple task.We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset. I would not hesitate to use Strutt and Parker again.Ian Mills
5/5
GoogleStrutt & Parker's Harrogate Office, and in particular James and Fiona provided us (Biker Group) with an extremely knowledgeable and professional service resulting in the sale of 3no. design led, high end properties that each achieved the asking price and more.
5/5
GoogleVery pleased with service throughout. Great communication & knowledgeable team members make Strutt & Parker easy for me to recommend.
Hi Andy, many thanks for your review! Kind regards, Strutt & Parker
5/5
TrustpilotGerrards Cross Lettings Team ......First Class
Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process
1/5
GoogleI wanted to obtain further details on a small new development before it was marketed as I had been looking for some considerable time for something like this. I had to complete an online enquiry form as there was no email facility. As I had not received a response, after a couple of days I followed up with a phone call. My details were taken and I was promised that the information would be emailed to me when it became available in around 2 weeks before being marketed. The following week I saw that all the properties were available to view on all the usual websites. To this day I still have not received any details from the estate agent and, although the houses were not of the contemporary style I was looking for, I was aggrieved that if I had been interested in taking matters forward, I could well have missed out. I am not at all happy about the communication I received or rather didn’t receive.
5/5
TrustpilotProfessional and efficient
Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.
1/5
TrustpilotThis agents refuse to take me off their…
This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.
5/5
TrustpilotGreat service from start to…
Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team
5/5
GoogleVery professional. Attentive and knowledgeable. Keep in great contact from start to finish. Highly recommend their services.
Hi Lucy, many thanks for your review! Kind regards, Strutt & Parker
2/5
GoogleWhen we wanted to view a property we had to ring several times and we were passed between individuals, until finally we had one person who handled everything. We were asked about the contents of the survey we had done, this caught me unawares and I wish I hadn't answered.
I’m sorry to read of your disappointment. Please do contact me so that we can discuss the matter and I can provide you with our Complaints Handling Procedure.
5/5
TrustpilotVery good experience; recommended.
We had a very good experience buying through Strutt and Parker. The team was very experienced and knew their market and client well. They were on hand with all the right inputs at the key points needed and I would highly recommend using Janet again - indeed I have already asked Janet whether she would be interested in marketing a different property for us. Thank you from us to the whole team for their support through our recent purchasing process.
5/5
TrustpilotOutstanding service both buying and selling
Brilliant service both buying and selling our properties. Very fast at getting the property on the market and sold within a week! Nothing was ever too much trouble, from the numerous questions raised and answers found in a timely manner. I am sure these were often dealt with in the staff free time as well. We dealt mainly with one member of staff which made it more personal and effective She was professional, knowledgeable and empathetic throughout and you really felt she had your back and nothing was too much trouble. Would definitely recommend!
5/5
TrustpilotGreat support from The Suffolk Office
We used Sharnie & Sophia from the Suffolk Office to successfully sell our house last year. From the initial visit for the valuation to the completion of the sale they held our hand the whole way through. They were very proactive in selling our house & didn't just wait for the internet & Rightmove to do their job for them.They were most supportive through the whole process & especially the problems caused by Covid-19We are not planning on moving house for many years to come but would use them again in a heartbeat
5/5
TrustpilotStrutt & Parker, Gerrards Cross
Selling your house can be an emotional experience. You need an estate agent that not only knows the local (and national) market trends but can give you great advice. From valuation to the best marketing strategy; from understanding changing market circumstances to interpreting feedback from viewings; and remaining by your side - through the marketing phase to the all important offer; and thereafter during the legalities culminating in exchange and completion.Strutt and Parker, Gerrards Cross achieved all of these for me and I would not hesitate in recommending them if you are thinking of selling your property. J Thomson, Gerrards CrossDecember 2020
4/5
TrustpilotA sterling effort in difficult conditions
We put our wonderful old house on the market in September 2018, just in time for the worst of the Brexit impasse, followed in early 2020 by Covid-19. In these inauspicious market conditions Strutt and Parker worked extra-hard to publicise the house, with features in the Telegraph, The Sunday Times and elsewhere, as well as getting us a free repeat advert in Country Life. The brochure was excellent as was the Matterport 3-D digital survey. Throughout the 2 years it took to sell, they kept us well informed of the market, and the views of potential buyers. We were pleased by the service they provided.
5/5
TrustpilotSale of Grade II listed property
From initial enquiry (agents for selling my property) to completion I found Strutt and Parker extremely professional and attentive. Due to the unique nature of the property which included a mix of residential and business elements, the sale process was more involved than anticipated, however at every step, Strutt and Parker facilitated negotiations between relevant parties, ultimately arriving at a sale. Their experience in complex and unusual situations was very evident and key in securing completion. Highly recommended - Kent Agency
5/5
TrustpilotService above and beyond
Sarah and Fiona went above and beyond to secure our sale. We can't thank them enough for all the hard work involved in negotiating on our behalf. They make an amazing team.
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Tell us what you need and we'll put you in touch. Strutt & Parker Harrogate hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
