Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA very good service right from the start from James and Debbie.
Good advice on price and market conditions etc from James. Excellent production on the sales brochure in particular. Sold within a few days but sadly the Buyer pulled out due to health reasons. However, Debbie was able to secure another buyer again very quickly. It was good to deal with the same person throughout. Made it as easy as possible for what can be a very stressful time. Thankyou!
Mrs · 1 September 2025
Agent replied · 11 October 2026
Thank you for your wonderful review! We're thrilled to hear that you received very good service from James and Debbie, and that their honesty and reliability made the process easier for you. We appreciate your trust in us and are here to support you whenever you need it again. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotAaron Turner at Strutt and Parker - excellent sales agent and negotiator
We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker!
We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting.
Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain.
Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?
Tim · 2 June 2026
★★★★★ 5/5
TrustpilotBest estate agent we have dealt with
We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with.
Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator.
When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved.
Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.
Sally · 29 May 2026
★★★★★ 5/5
TrustpilotWe are very grateful to Edward Church…
We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home.
There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.
James · 9 October 2026
★★★★★ 5/5
TrustpilotAnnabel is fantastic!! NHILL BRANCH
From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.
She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease.
Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.
Kellie · 18 March 2026
★★★★★ 5/5
TrustpilotOutstanding in all aspects of selling a house!
Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.
Victoria · 14 February 2026
★★★★★ 5/5
TrustpilotThank you Lauren!
Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.
Hugo · 26 August 2026
★★★★★ 5/5
TrustpilotExcellent service for 10+ years
Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!
Jordan · 8 October 2026
★★★★★ 5/5
TrustpilotVictoria was amazing with the purchase…
Victoria was amazing with the purchase of our dream house.
Victoria responded immediailty with any questions we had no being put through to call centres.
100 % would recommend Strutt & Parker.
Tina · 5 October 2026
★★★★★ 5/5
TrustpilotI recently bought a property through Aaron..
I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides.
His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything.
I doubt we'd have got over the line without him. Thank you, Aaron
Sebastian · 5 October 2026
★★★★★ 5/5
TrustpilotGreat Service and
We have worked alongside Philippa Ives at Strutt and Parker in Sunningdale for many years and it is always a joy to work with her. She goes above and beyond for all her clients and her attention to detail does not go unnoticed. She is a champion for Strutt and Parker but the interests of her clients are always at the forefront of her mind. Looking forward to many more years of service with you. Thank you.
Michelle · 12 October 2026
★★★★★ 5/5
TrustpilotWe bought our rural property through…
We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.
James · 9 October 2026
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Strutt & Parker for my home buying process, and our experience was exceptional. Janet, our contact at Strutt & Parker, went above and beyond to ensure that we had a smooth and stress-free experience.
From the very beginning, Janet was incredibly accommodating with scheduling viewings. She was flexible with our availability and made sure that we were able to see properties that matched our needs and preferences. Her knowledge of the local area and the housing market was impressive, and she provided valuable insights during our conversations.
One thing that stood out about Janet was her open and honest approach. She took the time to have meaningful conversations with us about our needs and preferences, and she genuinely listened to our concerns. It was refreshing to work with someone who was invested in understanding our requirements and finding the right home for us.
As the home buying process progressed, we encountered some challenges with the solicitors. However, Janet remained dedicated and continued to support us throughout the process. She was proactive in communicating with the solicitors, ensuring that the necessary paperwork was being processed, and keeping us informed of any updates. Her commitment and persistence were truly commendable.
Overall, I cannot speak highly enough of Janet and the team at Strutt & Parker. Their professionalism, expertise, and dedication made the home buying process much smoother and less stressful. We would highly recommend them to anyone looking for a reliable and trustworthy estate agency.
Robert · 13 June 2024
Agent replied · 22 October 2024
Hi Robert, thank you for your review! We are so glad you had a great experience with our Harrogate team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleWe had a great experience with S&P selling our property. Our agent Janet was fantastic with excellent communication and always with a smile. The back up from head office was good to, thoroughly professional. highly recommended.
Mal · 11 December 2025
Agent replied · 11 October 2026
Thank you, Mal, for your wonderful review! We're thrilled to hear that you had a great experience selling your property with Janet and that her excellent communication and cheerful attitude made a positive impact. Your recommendation means a lot to us, and we appreciate your recognition of our customer-centric service and support from the head office. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleIn a difficult market, James, Debbie, Beth and the team did a fantastic job for me. Realistic advice, excellent communication and above all, the ability to find genuine buyers who were a perfect match for my property. I couldn't have asked for more.
Samantha · 26 September 2025
Agent replied · 11 October 2026
Thank you, Samantha, for your wonderful review! We're thrilled to hear that James, Debbie, Beth, and the team provided you with realistic advice and excellent communication while finding genuine buyers for your property. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleOverall I have been very happy with how we were looked after by Strutt & Parker and in particular Abi. We were led down the garden path and let down terribly by the first agreed sale, but once it went back on the market Abi found us another buyer within 3 weeks, and we did then complete. Communications from start to finish were on point and timely, and I felt valued and like I was receiving the personal touch at all times. Selling a house is tough and S&P and in particular Abi, with her sunny disposition, held my hand all the way through for which I am very grateful, thank you.
Allie · 9 May 2024
Agent replied · 22 October 2024
Hi Allie, thank you for your review! We are so glad you had a great experience with Abi and we will make sure to pass your comments on to her. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleI have recently completed on a property through strutt & Parker Harrogate. James Wort looked after us from start to finish and went above and beyond to ensure the protracted purchase went through as smoothly as possible. He was professional, personable and kept me informed every step of the way. I wouldn’t hesitate to recommend the service he provided. Thank you 🤩
Julie · 11 May 2026
Agent replied · 11 October 2026
Thank you, Julie, for your wonderful review! We're thrilled to hear that James provided you with such reliable and customer-centric support throughout your property purchase. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 1/5
TrustpilotTruly terrible estate agents.
Truly terrible estate agents.
For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job.
The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either.
Honestly, if I was selling through them I'd be incredibly unhappy.
Truly awful company offering no service to buyers.
Laura · 11 August 2026
★★★★★ 5/5
Trustpilot5* experience with letting out our…
5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*
Mike · 9 July 2026
★★★★★ 5/5
GoogleWe cannot praise Debbie highly enough. In addition to her very personable personality, nothing was too much trouble for her in helping us to make the decision to buy our new home and, once made, to enable revisits for measuring up for curtains and carpets etc. She kept us fully informed at all stages and was instrumental in taking away some of the stress of moving home. Many thanks.
Linda & David
David · 11 January 2026
Agent replied · 11 October 2026
Thank you, David, for your wonderful feedback about Debbie. We're thrilled to hear that her personable service and support made your home-buying experience smoother and less stressful. Your kind words will be shared with her and the team as we strive to provide reliable and customer-centric service. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotAs solicitor we had a good experience
I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.
Robert · 9 October 2025
★★★★★ 5/5
TrustpilotWe had an excellent experience with…
We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.
Laic · 3 July 2025
★★★★★ 5/5
TrustpilotWe bought a house from Strutt and…
We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.
Karen · 2 September 2025
★★★★★ 5/5
GoogleI could not fault my experience with Strutt and Parker. Our sale was a complex one and Janet supported by her team handled the process professionally, promptly and always with a happy can do attitude even when we ran into issues. Janet was always easily contactable for updates and was actively pushing the sale on. Thank you for all your support Janet, it was greatly appreciated.
Nancy · 9 May 2024
Agent replied · 22 October 2024
Hi Nancy, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Janet. Kind regards, Strutt & Parker
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