Trusted Agent profile · Harrogate

Strutt and Parker Lettings reviews in Harrogate

4.4

★★★★★ Great

471 reviews across 2 platforms

Westgate House, Albert Street, Harrogate, HG1 1JX

Part of Strutt, see every office.

Strutt's office in Harrogate, at Westgate House, is rated 4.4 out of 5 across 471 reviews on two platforms, including 28 Google reviews rated 4.6.

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4.6 / 5

28

Reviews on Google

This office

Trustpilot logo

443

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dealing with Strutts has been very…

Dealing with Strutts has been very concise and without fault. They have delivered on tenant within a week of going to market. I'm a happy client.

Jamie · 29 September 2020

5/5

Trustpilot

Thank you Strutt & Parker

Thank you to Meena, Petra and all the team who worked hard and achieved a great result with a long term let for my property.

William · 15 October 2020

5/5

Trustpilot

S&P were instrumental in the purchase…

S&P were instrumental in the purchase of our new house. The transaction was really well run by lead Simon Backhouse - responses were timely and constructive and once the deal was struck then a real help in guiding the transaction through to a successful close. if we came to sell then we would have to think very hard about looking further afield for an agent and their area coverage is impressive.

Stuart · 16 March 2021

1/5

Trustpilot

S & P aren't listening !

I am continually bombarded by unsolicited mail regarding my house being on the market in Mid Cheshire.The house has not been on the market since 1978 !After last mail I emailed Adam Palmer to desist from sending it. Doesn't seem to have worked as yet again-another one falls on my hall carpet !

Tony · 7 June 2023

5/5

Trustpilot

We were really impressed with the team…

We were really impressed with the team at Strutt and Parker, as a purchaser they helped navigate our offer and negotiation. We asked for help on a couple of other aspects and it was immediately forthcoming and their recommendations of a quality that matched their own service. I hope we aren't in the market again for a while but if we were we wouldn't hesitate to instruct this team.

Lysa · 22 April 2021

5/5

Trustpilot

Ed Church was great

Ed Church was great! Sold property quickly and without any drama. Very professional.

Aurora · 25 June 2022

5/5

Trustpilot

Gina kept things moving

Gina kept things moving, reminding all parties of any matters that needed attention, so I never had to have concerns.

SHARAN · 1 April 2021

1/5

Trustpilot

Wouldnt do any work with this firm in…

Wouldnt do any work with this firm in the future. Took months to pay a small invoice for works carried out at one of their managed properties. Kept asking to change the invoice address, all squabbling between each other who's department had the authority to issue payment. Complete circus full of clowns.

Oli · 26 April 2023

5/5

Trustpilot

Great experience all round

Great experience all round. Christine has been amazing and is very quick in responding to any questions. Very professional.

Customer · 13 March 2021

5/5

Trustpilot

A purchase from Strutt and Parker

We purchased from Strutt and Parker, Victoria was incredibly helpful throughout and made a complicated process far easier.

Jessica · 5 March 2021

1/5

Trustpilot

Rude staff

I showed Interest online about letting a property owned by Strut and Parker but the phone manner of the agent immediately put me off. She treated me like I was hugely inconveniencing and was just down right rude. Noped out if that and they just lost my business! This was in oxfordshire

Miss · 20 January 2023

5/5

Trustpilot

I can confidently recommend Strutt…

I can confidently recommend Strutt Parker. They were very professional and efficient from first coming to discuss the possibility of putting my house on the market to completing the sale. I was in constant contact with the agents and they kept me fully informed about any information that they had. All of the staff were always very pleasant and helpful and queries were handled promptly. Pete Townsend

Pete · 22 September 2020

5/5

Trustpilot

Yet another positive experience dealing…

Yet another positive experience dealing with Stutt & Parker which gives me little reason to want to engage elsewhere. Consistently informed advice, high quality customer service, unflappability and patience.If you want to extend your sales reach beyond your specific postcode i would particularly highly recommend.A particular mention to Gina Simpson who represents her company impeccably and was highly professional throughout.

Jrp · 25 January 2022

5/5

Trustpilot

An extremely professional service

An extremely professional service. Olivia Higginson is the most pro active agent I have ever deal with!

Laurence · 8 February 2021

5/5

Trustpilot

Amy McMenemy provides excellent support…

Amy McMenemy provides excellent support to the house seller. Excellent knowledge and explanation of the process and very responsive by email phone or text. Nothing was too much trouble and she was always available for advice as needed. Would use again without hesitation.

Customer · 17 September 2023

5/5

Trustpilot

Successful property purchase

We purchased a property through Strutt and Parker in Perth. Throughout Amy from the Perth office was both professional and helpful, and despite complications in the sale she kept us informed and helped to progress to a successful conclusion.

Mark · 14 December 2023

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Sold our house within a week. Thanks Jilly Wellman!

Andy · 23 March 2021

5/5

Trustpilot

Excellent communication

Excellent communication. Tom was a pleasure to deal with and managed the transaction extremely professionally.

Sam · 24 November 2020

2/5

Google

Poor, I saw some apartments listed in Otley with for sale signs. Nothing on their website. Why advertise if they aren't listed.

A customer · 16 June 2022

Agent replied · 15 June 2024

Good afternoon, these properties are a new development which is about to launch imminently. If you wish to find out more, please contact our office directly: harrogate@struttandparker.com. Kind regards, Strutt & Parker

5/5

Trustpilot

House Sale

Amy McMenemy at the Perth office has been supporting us with our house sale and has been a great support in answering all our many queries. She was always so helpful, pleasant and nothing was too much trouble.

Jane · 19 October 2023

5/5

Trustpilot

First class service

We approached Strutt & Parker to sell our property as one of two agents. Gina Simpson of Strutts took the lead on the project and showed we really didn't need anyone else. Cannot speak highly enough about her professionalism, enthusiasm and dedication, and to top it off a very nice person. Restored our faith in the estate agent profession. First class!

Mr · 19 January 2021

3/5

Trustpilot

Very friendly staff but some room for improvement

Very friendly staff. However we had to correct and re-write quite a lot of the sales brochure to correct errors. Greater background and checking of prospective purchasers would have helped plus more proactive post viewing feedback and follow up. Achieved a good sale price in the end though.

Bob · 25 November 2022

5/5

Trustpilot

Excellent service

Excellent service, bespoke, friendly, and last but not least, efficient...Excellent, personal service. Charlotte and Katie are a real professional team: good listening skills to tailor your needs, very efficient in solving problems, making your renting experience as simple as valuable. They are far from the ”cliche” of many estates agents. I will definitely recommend them, and use them again.David

David · 20 October 2020

5/5

Trustpilot

Strutt and Parker Perth

I used Strutt and Parker to purchase a plot years ago and now I used their services once again when selling it. Very professional and helpful. Always responding to important emails from myself and the solicitor.

Andrea · 13 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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