Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAndrew Ligertwood from Strutt & Parker was incredible.
From the first time we met Andrew we felt confident he was the person to take our home to market. He understood us, how much a home we had built and lived in for 30 years was a bittersweet move, however the time was right to down size.
He definitely understood the market, we did have some hard conversations. However time PROVED he was absolutely correct.
From start to finish everything was pretty easy, and to be honest we still cannot believe how easy. This was thanks to Andrew and all the Strutt & Parker Team in Edinburgh.
Everything was explained carefully and clearly. We felt looked after and cared for. Always with the upmost professional care, respect and attention to detail.
Our home was under offer in 3 weeks, with 3 very good offers. We sold and moved leaving our home with a lovely new family (so important to us) in about 3 months.
Which in these times is incredible,
Thank you Andrew and all the Team in the Edinburgh Office.
Heather and Malcolm McLennan
Heather · 12 August 2026
★★★★★ 5/5
GoogleA very good service right from the start from James and Debbie.
Good advice on price and market conditions etc from James. Excellent production on the sales brochure in particular. Sold within a few days but sadly the Buyer pulled out due to health reasons. However, Debbie was able to secure another buyer again very quickly. It was good to deal with the same person throughout. Made it as easy as possible for what can be a very stressful time. Thankyou!
Mrs · 2 September 2025
Agent replied · 16 April 2026
Thank you for your wonderful review! We're thrilled to hear that you received very good service from James and Debbie, and that their honesty and reliability made the process easier for you. We appreciate your trust in us and are here to support you whenever you need it again. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotAaron Turner at Strutt and Parker - excellent sales agent and negotiator
We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker!
We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting.
Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain.
Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?
Tim · 2 June 2026
★★★★★ 5/5
TrustpilotFlawless Sale
We were delighted with the service we received from Sarah Cull at Strutt & Parker. Selling a higher-value property in the Salisbury area can be challenging, given the smaller pool of buyers at this level, but she handled the process with top professionalism and insight.
She managed all viewings thoughtfully and provided clear, well-judged advice throughout. When we adjusted the asking price, she made excellent use of her carefully maintained contact list, which helped generate renewed interest at exactly the right moment.
Sarah is highly personable and a genuinely good listener, having taken the time to understand our situation and priorities, Her perspective, built on over twenty years experience, was evident at every stage of the sale process and gave us great confidence in her guidance.
We were also touched by her kindness, when we had a difficult experience unrelated to the sale, she went out of her way to send a thoughtful gift, which really speaks to the level of care she brings to her work.
We would not hesitate to recommend Sarah Cull and Strutt & Parker to anyone looking to sell a premium property.
Terence & Barbara Herlihy
Mr · 31 May 2026
★★★★★ 5/5
TrustpilotBest estate agent we have dealt with
We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with.
Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator.
When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved.
Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.
Sally · 29 May 2026
★★★★★ 5/5
TrustpilotWe are very grateful to Edward Church…
We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home.
There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.
James · 9 October 2026
★★★★★ 5/5
TrustpilotFrom the very first day I met Ashley…
From the very first day I met Ashley Harwood from the Cirencester branch of Stutt & Parker I found that I could communicate with him, which in today’s world is not something to take for granted, he was the agent that was the closest in valuation to what the cottage archived, the price was not inflated, just realistic. Throughout the sale his support team did everything they needed to do to keep me up to date with any progress and fed back from the potential buyers, if I had another home to sell I would definitely take to Ashley and his team at Strutt & Parker.
Tracy · 20 May 2026
★★★★★ 5/5
TrustpilotAnnabel is fantastic!! NHILL BRANCH
From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.
She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease.
Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.
Kellie · 18 March 2026
★★★★★ 5/5
TrustpilotExceptional estate agent and fantastic communication
We used two other estate agents at the beginning of selling our home, but eventually we turned to Strutt and Parker in Canterbury.
Aaron Turner was exceptional throughout the process. He coordinated the sale and exchange professionally and calmly.
I cannot recommend enough how good Strutt and Parker are.
Kirsty · 29 September 2026
★★★★★ 5/5
TrustpilotOutstanding in all aspects of selling a house!
Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.
Victoria · 14 February 2026
★★★★★ 5/5
TrustpilotThank you Lauren!
Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.
Hugo · 26 August 2026
★★★★★ 5/5
TrustpilotExcellent service for 10+ years
Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!
Jordan · 8 October 2026
★★★★★ 5/5
TrustpilotSam Bookman of the Notting Hill office of Strutt and Parker
I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.
Sora · 22 May 2026
★★★★★ 5/5
TrustpilotDavid Law (Director and Head of…
David Law (Director and Head of Edinburgh Residential Agency) provided a very professional, helpful and informative level of service for a recent house sale. He went above and beyond in helping market the property and successfully conclude the sale. S&P were involved in the sale of the property many years ago, and the same level of professionalism was provided once again - which is why we chose them. Out of the “Big Three” estate agents, S&P are clearly one of the best! Why look elsewhere? Thank you David, the Team and the S&P network for delivering the successful sale of a unique property.
ADownie · 10 November 2025
★★★★★ 5/5
TrustpilotEdward Thomson of Strutt and Parker is…
Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!
Gary · 3 November 2025
★★★★★ 5/5
TrustpilotProfessional, Supportive, and Efficient
I recently had the pleasure of working with Strutt & Parker estate agents on the sale of a property, and I cannot recommend them highly enough. In particular, Sarah Cull and George Nicholson were outstanding throughout the entire process. Their professionalism, helpfulness, and unwavering support made a real difference, and their communication was excellent from start to finish. They demonstrated exceptional knowledge of the Salisbury property market, which helped secure a buyer early on. They also handled negotiations with great skill, resolving any issues smoothly in the lead-up to the sale. If you're looking for a team that’s knowledgeable, responsive, and genuinely committed to getting the best outcome, Sarah and George at Strutt & Parker are the people to go to.
Darren · 16 October 2025
★★★★★ 5/5
TrustpilotA great service
A great service and experience working with the Canterbury Strutt & Parker team. Ed and Aaron gave a realistic valuation for the property and excellent advice in a tricky climate for selling. The ladies who showed the house on my behalf were also brilliant, getting to know about it to field viewers’ questions. My property quickly attracted purchasers and Ed worked alongside me as we negotiated an unusual timeframe for the sale and help to close the deal. Always available with advice, Ed also helped to smooth and progress the legal journey to completion. Overall a great experience and I felt I good hands throughout making a usually stressful transaction relatively plain sailing. Thank you to the whole team.
CGW · 7 October 2026
★★★★★ 5/5
TrustpilotVictoria was amazing with the purchase…
Victoria was amazing with the purchase of our dream house.
Victoria responded immediailty with any questions we had no being put through to call centres.
100 % would recommend Strutt & Parker.
Tina · 5 October 2026
★★★★★ 5/5
TrustpilotI recently bought a property through Aaron..
I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides.
His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything.
I doubt we'd have got over the line without him. Thank you, Aaron
Sebastian · 5 October 2026
★★★★★ 5/5
GoogleIn a difficult market, James, Debbie, Beth and the team did a fantastic job for me. Realistic advice, excellent communication and above all, the ability to find genuine buyers who were a perfect match for my property. I couldn't have asked for more.
Samantha · 24 October 2025
Agent replied · 16 April 2026
Thank you, Samantha, for your wonderful review! We're thrilled to hear that James, Debbie, Beth, and the team provided you with realistic advice and excellent communication while finding genuine buyers for your property. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotWe bought our rural property through…
We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.
James · 9 October 2026
★★★★★ 5/5
GoogleWe had a great experience with S&P selling our property. Our agent Janet was fantastic with excellent communication and always with a smile. The back up from head office was good to, thoroughly professional. highly recommended.
Mal · 16 December 2025
Agent replied · 16 April 2026
Thank you, Mal, for your wonderful review! We're thrilled to hear that you had a great experience selling your property with Janet and that her excellent communication and cheerful attitude made a positive impact. Your recommendation means a lot to us, and we appreciate your recognition of our customer-centric service and support from the head office. Kind regards, Strutt & Parker
★★★★★ 1/5
TrustpilotTruly terrible estate agents.
Truly terrible estate agents.
For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job.
The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either.
Honestly, if I was selling through them I'd be incredibly unhappy.
Truly awful company offering no service to buyers.
Laura · 11 August 2026
★★★★★ 5/5
Trustpilot5* experience with letting out our…
5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*
Mike · 9 July 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.