Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience from booking a viewing…
Great experience from booking a viewing to confirmation application.
ANMOL · 31 July 2024
Agent replied · 22 October 2024
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service, from booking a viewing to confirming your application. We strive to make the process as smooth and pleasant as possible for our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotTom has and continues to be a very…
Tom has and continues to be a very professional and polite estate agent., all emails are replied to with speed and precision, He is and continues to be a huge help in securing our new home ., A credit to the company . Would highly recommend .
RICH · 29 October 2020
Agent replied · 15 June 2024
Thanks for the review, I am pleased we helped find you a new property. We appreciate you taking the time to write the reviewLeon GreenCustomer Service Manager
★★★★★ 5/5
TrustpilotExcellent Service and help from…
Excellent Service and help from Stephen. Thanks again.
Richard · 14 August 2024
Agent replied · 22 October 2024
Thank you for your brilliant review Richard. Stephen is always happy to help with difficult deposit negotiations to ensure all parties are dealt with fair!
★★★★★ 5/5
TrustpilotAiden wast really helpful and met us at…
Aiden wast really helpful and met us at the property in good time
Claire · 16 May 2024
Agent replied · 15 June 2024
Thank you for the review! - Aiden
★★★★★ 5/5
TrustpilotVery smooth selling process
Very smooth selling process. Fantastic communications throughout
Keith · 29 August 2024
Agent replied · 22 October 2024
Thank you for your review, it has been a pleasure working with you throughout the sale. - Cal
★★★★★ 5/5
GoogleMark from linley and simpson showed a property on east parade. He was so very nice and kind and i want to apply for the property
Brandon · 20 July 2023
Agent replied · 14 June 2024
Hello Brandon ,
Thanks for your kind words
Sorry about the electrical problem in the apartment but I think we managed quite well with our phones !!
All the best with your application
Have a nice weekend
Mark
★★★★★ 1/5
TrustpilotAvoid this letting agent like the…
Avoid this letting agent like the plague, great company until you have paid your deposit and tied into contract then terrible! never responded to emails, ignored issues and then when leaving the property in a much cleaner state than when I moved in they tried to charge me £250 to replace 1 bulb (which was out when I moved in) Clean some dust from inside a wall heater cover I never used and to touch up 3 screw holes which had been filled but not painted as I was unable to get a tester pot of paint due to shops being closed. Honestly shocking.
Laura · 15 May 2020
★★★★★ 5/5
TrustpilotSpencer carried out his task very well…
Spencer carried out his task very well was courteous and helpful throughout
K · 28 May 2024
Agent replied · 15 June 2024
Thanks for taking time to leave your feedback. Positive feedback is always a good indicator that we're getting things right with the service we provide.Many thanksSpencer
★★★★★ 5/5
TrustpilotKirk Marrott (review)
Quick answers, polite.
Jacek · 26 October 2024
Agent replied · 22 November 2024
So happy Kirk was polite, thank you for your feedback!
★★★★★ 3/5
TrustpilotA few years ago I gave them a 5 star…
A few years ago I gave them a 5 star review. This is an update on my review. The communication is dreadful and whenever you email it's someone different and you never know whether your speaking to or emailing the right person. Not sure if it's maybe new staff. But I am paying for a service and feel the service let's them down.
Irene · 13 February 2023
★★★★★ 5/5
Trustpilotexcellent job showing me round the flat
Dennis · 22 August 2024
Agent replied · 22 October 2024
Thank you for your feedback Dennis!
★★★★★ 5/5
TrustpilotGreat experience with Spencer
Great experience with Spencer, very knowledgeable and incredibly helpful!
Jacob · 19 July 2024
Agent replied · 22 November 2024
Hi Jacob,Thanks for the review and the positive feedback.I'm glad the journey through was worth it in the end and we managed to find you a great apartment.Good luck with the move and the new job.ThanksSpencer
★★★★★ 5/5
TrustpilotExcellent communication throughout even…
Excellent communication throughout even though I wasn’t successful in my application
Dave · 13 June 2024
Agent replied · 22 November 2024
Thank you for your feedback! We're glad to hear that you found our communication excellent throughout the application process, despite not being successful this time. Providing clear and consistent communication is important to us, and we appreciate your understanding. If you have any further questions or if there's anything else we can assist you with in the future, please feel free to reach out.
★★★★★ 1/5
TrustpilotI will never rent a property managed by…
I will never rent a property managed by L&S again.They charged £225 for references, even though I rented through them at my current (now previous) property!!!! Who did they ask for a reference?! The girl at the next desk? Ridiculous money making con.
Rebecca · 23 July 2021
Agent replied · 15 June 2024
Hello Rebecca, I am sorry to hear about your experience when applying for your new property with us. Whilst I appreciate the frustration, each application is treated as a new let and we have to demonstrate to each landlord that we have carried out thorough checks on each tenant. I appreciate we are the agent you have rented through for a second time but the property you have applied for is with a different landlord. Whilst you did pay the holding deposit, you will have received this back in your first months rent once you passed referencing and signed your new agreement.If you require any further information, please do not hesitate to contact us at feedback@linleyandsimpson.co.ukMany thanksSalena WestCustomer Service Manager
★★★★★ 5/5
GoogleWe have always found Linley & Simpson to be helpful whenever a problem occurred, fortunately over the 5.5 years we rented the property these were very few.
Ian · 15 June 2023
Agent replied · 14 June 2024
Thanks for your great review Ian!
★★★★★ 5/5
GoogleJust saw a property with Mark in Harrogate. Had a lovely experience and the property we viewed was exactly what we were looking for. Great job Mark.
Hayya · 15 June 2023
Agent replied · 14 June 2024
Hello Hayya
It was great to meet you and take you around the 2 properties. I really hope you are successful in securing the one you really liked .
Send my regards to your husband .
All the very best
Mark
★★★★★ 5/5
TrustpilotA great and trust-worthy letting agent…
A great and trust-worthy letting agent indeed! Fully responsive to clients' requirements.
Jamshed · 24 May 2024
Agent replied · 15 June 2024
Thanks for your review!
★★★★★ 5/5
GoogleThanks to Mark, literally the best estate agent I have met in Harrogate, friendly, honest and determined. Could not have any better. Thank you so much
5 stars for him and the company .
Muhamed · 16 June 2019
★★★★★ 5/5
GoogleThe office staff Tristan and Katie were always friendly, helpful and responsive. Mark Clayton showed us several houses and was honest, professional and very good with the kids. He is also an amateur magician!
Adam · 16 June 2019
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service, made me feel like me and my son are going into a good home! Very patient and replayed to every question I had!! Big thanks to amina and rashma!
Kourtney · 7 December 2024
★★★★★ 5/5
TrustpilotI met with Mark Nowoslawski.
I met with Mark Nowoslawski.Very stress free.Everything Mark has said he’d do he has.Nice guy.Cheers Mark.
PhilIp · 4 March 2024
Agent replied · 15 June 2024
'Hi Philip, thank you very much for taking the time to leave a lovely review, it really means a lot. I hope all goes smoothly with the move in process! Kind regards, Mark
★★★★★ 5/5
TrustpilotGreat service
Great service, Nicola sharples was the main person that assisted us with everything she answered any questions we had quickly and made our move easy and stressfree, we would highly recommend.
Sarah · 18 December 2024
★★★★★ 5/5
TrustpilotKirk marriott have been attending to me to my best satisfaction. I'm very happy to speak with him.
Kirk marriott. A good employer to this company.
Usman · 29 July 2024
Agent replied · 22 November 2024
Thank you for the great review!
★★★★★ 5/5
GoogleAmy White couldn't have been more friendly, helpful and professional in handling what transpired to be a complicated and frustrating sale. I would highly commend her and her colleague Ollie Dakin before her.PositiveResponsiveness, Professionalism, Value
Joy · 24 August 2022
Agent replied · 14 June 2024
Thank you so much for your 5-star review! We will share this with the Amy and let her know to keep up the amazing work!!
Many thanks
Salena West
Customer Service Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
