Trusted Agent profile · Harrogate
★★★★★
2,742 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,742 reviews on two platforms, including 221 Google reviews rated 4.5.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotThanks Harry!
My daughter and I have just had an offer accepted on our first rental property. Harry met us there initially and showed us around. And since then he has been on hand to answer all my questions. He has been absolutely amazing. Quick to respond and always happy to help. Thank you Harry! 😊
Nikki, I’m glad I could help you and your family. All the best.
5/5
TrustpilotCarrie was a great lettings consultant…
Carrie was a great lettings consultant and was able to answer any queries. The whole letting application process was explained in good detail whilst being given an ample amount of time to view the property. I would recommend to anyone else looking to rent in Leeds!
It was a pleasure to meet you and thank you for taking the time to leave your review. Your feedback is highly valued and appreciated!
5/5
TrustpilotIt was all very good and excellent…
It was all very good and excellent throughout from viewing till reference check. Harry Russell was very helpful and had a good knowledge and explained the property that left us no doubt then following the process Lea Brear has been very prompt and assisted with our enquiries.
Thank you for taking time out to give us a very good review, very much appreciated!
5/5
TrustpilotViewing with Grace
We had our viewing with Grace Tracy, who was absolutely lovely! She explained all the details to us and also helped as we originally couldn’t find the property that we were viewing. Grace was kind and patient with us, we are very grateful to her, thank you!
Thank you for leaving your feedback for Grace, we are very happy she was able to help you!
5/5
TrustpilotPerfect experience
The communication and guide was perfect. It so much helped me and made the whole process stress free. With the experience I got I will definitely recommend them to family and friends . And will definitely use them when ever I want to rent . Am so grateful thank you Wendy.
Hi Josephine, thank you for taking the time to leave such a lovely review. It’s great to hear that you found the process stress-free! Wendy
5/5
TrustpilotKelly was of great help in securing…
Kelly was of great help in securing this apartment, I’ve never met a housing agent so detailed and consistent as her.The process was smoothly run and managed by her and we were able to move in by a week from the initial viewing
We hope you enjoy your new property. Thank you for taking the time to leave the review detailing your experience!
5/5
GoogleWe worked with Mark Clayton who helped us find a property to lease. I cannot say enough about his dedication to his clients, his professionalism, patience, and responsiveness. He went above and beyond, visiting a property twice to record the interior for us to view when it didn’t save the first time. He gave helpful tips and provided honest feedback. Sue was extremely responsive and called us the same day we viewed a property to give us the good news! Excellent team!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review, It is great to hear that Mark from our Harrogate branch has provided a first-class service. We appreciate you taking the time to tell us about your experience Leon Green Customer Service Manager
5/5
TrustpilotEasy and enjoyable process
Spencer was a great help in finding me my ideal property quickly and easily. He was very knowledgable and considerate of exactly what I was wanting. He always responded to my emails and calls quickly. Thank you so much Spencer for making the whole process seamless.
Hi Maisie,Thanks for taking the time to send me a review, I really appreciate the positive feedback.Property hunting in Leeds can be tough and stressful, so I'm glad we had the right apartment for and that I could take some of the stress out of the process.Enjoy your new homeThanksSpencer
5/5
TrustpilotEbonie has been a great communicator
Ebonie has been a great communicator through the move out process. Couple of hiccups to do with the keys out of Ebonies control who remained organised and clear with the next steps, very accommodating. Thanks Ebonie, all the best.
Thank you for your feedback, Bradley! We’re thrilled to hear that Ebonie provided excellent communication throughout your move-out process. It’s great to know that she remained organized and accommodating despite the hiccups with the keys. We appreciate your recognition of her efforts! If you need anything else or have any questions in the future, please don’t hesitate to reach out. Wishing you all the best!
5/5
TrustpilotAmina is quite possibly one of the best…
Amina is quite possibly one of the best agents i have ever had so accommodating full of laughs and so understanding worked so hard to help me find the right property and was communicative throughout the entire process explained everything and is a credit to linley and simpson thank you so much
Thank you Oliver for your lovely review. I am glad I was able to make the viewing process fun and straight forward for you. Feel free to get in touch if I can help with anything else!
5/5
TrustpilotScott Knight was brilliant!
Scott Knight was brilliant. Personable, really knowledgeable about the area and great with my 9 year old son who is nervous about a big move to Yorkshire. We met Scott at the office and he walked us up to the property which gave us time to ask him questions about Ilkley which he happily answered. He allowed us plenty of time to have a really good look around the property, about which he knew all the little details including a ‘secret hidden cupboard’ behind a mirror which captivated my son! He showed us an alternative, scenic route to the next property we were viewing so we could see more of Ilkley and he gave us a great lunch recommendation too! He definitely helped us make the most of the limited time we had in Ilkley. Thank you Scott! 🙏
5/5
TrustpilotGreat Letting agents
The rental market is just insane at the moment. However I always get a good service from Linley and Simpson.I wanted to say a massive thanks to Sophia and Carrie who are always patient and friendly when showing me round. And to Hollie for being super efficient and kind.
Thank you Holly, we all appreciate your kind review, and look forward to speaking with you again soon!
5/5
TrustpilotTyla Lyman
Tyla LymanTyla was our contact at Linley Simpson.Tyla made the whole process of dealing with a departed tenant easier than we had hoped as she responded quickly & efficiently to all our questions. She is an asset to the Company. Thank you Tyla.
Thank you Lindsay for taking the time to leave me such a lovely review. It’s been a pleasure to have worked with you organising the departure of the previous tenant. Hopefully our paths will cross again. Kind regards, Tyla
5/5
TrustpilotThank you Spencer Williamson!
I have had a delightful experience with everyone I came into contact with at Linley & Simpson, especially Spencer! He is incredibly knowledgeable and kind. He made my viewing experience all the better. The entire process of finding and booking my new home was really smooth.
Hi Malavika,Thank you for the really positive feedback. Our job is to hopefully make the process of finding your new home, less stressful and enjoyable.I'm glad we found you a great option in a perfect location.Good luck with the studying and with the new place.ThanksSpencer
5/5
Trustpilot5 Star Experience
My partner and I relocated to Leeds recently and the service we received from the company was excellent. Jade Wash was an excellent contact and she made the viewing process, along with subsequent referencing checks, very straightforward. I would highly recommend Linley and Simpson.
So glad you were happy with the service Robert, it was lovely to meet you both and to help with your search. I’m so happy we found you a great flat!, Jade
5/5
TrustpilotZak Jilaani
The Agent. Zak is a great guy. Very friendly and accomodating, Ready to answer all questions and evrn knowing what you may ask and giving answers. Very patient and treated us with respect. He is the face of the company so I believe the company is customer oriented.
Really appreciate the review of Zak and we are so pleased you have seen our companies moto at its finest!
5/5
TrustpilotEfficient and professional
Many thanks to Kieran who has been superb during the sale process of our property. He has always kept us informed either by telephone or email. Infact the whole team have been brilliant. I would have no hesitation in using them in the future.
Thank you very much for your lovely review Karen. All the best for the future. Team Headingley
5/5
TrustpilotWonderful Agents & Easy Experience
When I called on the phone, Matthew was incredibly professional and kind, helping me book a viewing ASAP.During the viewing, the agent, Grace, was wonderfully friendly and knowledgeable, making the whole process lovely and simple. I will certainly be considering Linley & Simpson when looking for places to rent again.
Thank you very much for leaving Grace and Matthew this review, we hope we can help with any future enquiries!
5/5
TrustpilotI’m currently in the process of signing…
I’m currently in the process of signing for my flat and Bradley has been incredibly helpful throughout the entire process. This is the first time I have been in the renting process after uni and it has been helpful to have someone make the process super clear.
It's great to hear that Bradley has been incredibly helpful to you during the renting process for your flat! Especially as a first-time renter post-uni, having someone who can make the process clear and straightforward is invaluable. Bradley's assistance in navigating this new experience is likely making a significant difference for you. Best of luck with the rest of the signing process, and I'm glad to hear you've had such positive support from him!
5/5
TrustpilotI had a great experience with Linley &…
I had a great experience with Linley & Simpson while booking a property viewing. Luke Hutchison was incredibly helpful and professional throughout the entire process. He was quick to respond, accommodating with scheduling, and made sure to address all my questions and concerns.
It was great speaking to you on the phone today Mariam and I really apricate you taking time to write your message, we can’t wait to show you the properties enquired on!
5/5
TrustpilotVery quick and helpful customer service!
Emily was so helpful sorting out a replacement for some broken furniture in our flat. She organised this really quickly for us and made sure we were kept in the loop when the delivery would arrive and what to expect. Thank you so much for all your help! :)
So glad Emily managed to sort out your repair quickly and she was very helpful!
5/5
TrustpilotShe was very professional
Carrie was very professional, sincere with her comments, provided satisfactory answers to all our questions and even kept to her promise to send us the link to the application. We are proud of her disposition.As such, she made our experience an amazing one! Thanks!
Thank you Blessing. I am happy you have had a good experience with your viewing., Carrie
5/5
TrustpilotExcellent service
I found Michelle Noon and Hannah Grantham very helpful during the whole buying process. Questions were answered quickly and professionally and I was kept in the loop the whole time. Thank you for your assistance.
Thank you so much for your review Graham, we are very pleased that we could help you with your purchase. Good luck for the future!, Michelle and Hannah
5/5
TrustpilotProfessional and efficient service.
As a landlord I expect a good level of service and care along with professionalism from my Letting Agent. This is exactly what I get from Linley and Simpson’s Willerby branch. Emma and her team listen and act on instruction and are competent and efficient at getting my property ready for letting. They get back to me when they say they will and their hard work is impressive, and results in a good relationship. They have trustworthy tradespeople who they can call on to carry out repairs for tenants with no fuss which, after all is what everyone wants to ensure that tenants are happy in their rental home. Very pleased !
Thanks for the review Hayley, Its great to hear the service being provided at Linley and Simpson in Willerby is providing great service. I am sure they will be delightedLeon GreenCustomer Service Manager
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