Trusted Agent profile · Harrogate
★★★★★
2,740 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,740 reviews on two platforms, including 221 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotI would like to thank Haley at Lindley…
I would like to thank Haley at Lindley and Simpson, in Hessle for being patient and understanding due to some unforseen circumstances I had gone through. I rate 5 stars. I also would like to thank all at the Hessle branch for their help. They seem genuine, professional and helpful. Thanks again.
Thank you for your kind review, I am happy to have been able to help at what I know has been a difficult time for you!
5/5
TrustpilotEveryone who I spoke to was really attentive
Everyone who I spoke to was really helpful, especially Lea Brear, who was really fast on replying to my emails and helping out whenever she could. The forms were very to straightforward to fill out and I was given clear instructions to follow for each step of the process.
It’s great to hear that I met your expectations and have provided you with all you needed/queries regarding your move. Thank you for your valuable feedback, Andrew!
5/5
TrustpilotI would like to thank Kelly Boot
I would like to thank Kelly Boot for a lovely customer service experience we had while have been renting with the agency. She and all the staff from Linley & Simpson always provided prompt answers or solutions to our requests. She knows her customers and their expectations very well, always focuses on customers’ needs.
Lovely, thank you so much we really do appreciate feedback!
5/5
TrustpilotEveryone at the agency was very helpful…
Everyone at the agency was very helpful and kind when I booked viewings over the phone. They kept me updated with any changes. Aideen was really helpful during the viewings, especially when I asked about the neighborhood. He shared some great info about the area and the flat, which I really appreciated
It sounds like you had a positive experience with the agency and Aideen during your viewings! It's wonderful when everyone is helpful and kind, especially when you're navigating important decisions like choosing a new home. Aideen's knowledge and willingness to share information about both the area and the flat must have been very valuable to you. Wishing you the best of luck with your housing search!
5/5
TrustpilotSmooth and Swift
I had a fantastic experience with this letting agency, thanks to Amina. She answered all our questions thoroughly and went the extra mile to ensure we had the best chance of securing an apartment. She was always quick to respond, which made the whole process smooth and swift!
Thank you, Panni, for your lovely review, I am glad I was able to do a good job with the viewing and finding you a nice apartment. Feel free to get in touch if you need help with anything.
5/5
TrustpilotAn Excellent Team
As a Landlord, the team at Linley & Simpson, especially Chelsea and Alex, have been fantastic. They managed to list the property online and quickly found a suitable tenant, minimising any void period and keeping me fully informed throughout the process.
Thank you so much for taking the time to leave a review, we are delighted to have found a tenant so quick, and we are glad everything has run so smoothly! All the best - Chelsea and Alex
5/5
TrustpilotJemma Butterworth went above and beyond
Jemma Butterworth went above and beyond in dealing with the sale of my property. She was patient, professional and never lost her sense of humour even though she had a lot of difficult situations to deal with.I would not hesitate to recommend her to anyone wishing to use Linley and Simpson for the sale of a property.
Thank you for such a lovely review Lynne. It was a pleasure dealing with you throughout the sale of your property. Thank you for been super understanding throughout the whole process. Kind Regards, Jemma
5/5
TrustpilotFriendly but professional experience
I have received a friendly & professional service from Georgia & Sarah. Georgia was patient & helpful when she prepared the partículars for advertising the property for rent. When I commented on a few minor errors in their advertising they were immediately
Thanks for your lovely review Pat we are delighted that you are pleased with the service we have provided and have managed to find you new tenants to move into your lovely home.
5/5
TrustpilotLinley and Simpson - Brilliant service
Linley and Simpson were exceptional in their handling of our vacant residential let. They undertook a thorough marketing campaign and a comprehensive due diligence process had been undertaken of the interested parties, before a recommendation was made.A special mention to Charlotte Harrison whom handled this letting.
Hi Matthew, thank you for taking the time to leave me a review today. We are glad to have found a suitable tenant for your property and look forward to working with you!
5/5
TrustpilotWill has been incredibly supportive of us as Disabled Tenants
We have resided in the property for many years and Will Stipetic and team have been continually supportive and accommodating to us as Disabled Tenants with complex issues, any property issues (not that we have ever had many) have been picked up and resolved with the highest regard and priority.Thank You Will
Thank you for your kind review Luke, it’s always a pleasure to make our tenants feel comfortable in their homes!
5/5
TrustpilotDeclan was really helpful
Declan was really helpful in helping us find and sign for a new flat! We had a proxy viewer and Declan made her feel very welcome and comfortable, despite the fact that she was viewing on our behalf. Thanks so much and we are excited to start our tenancy!
Thanks Lola! Good luck with your move and look forward to seeing you again soon.
5/5
TrustpilotWe can't thank Lisa enough!
We can't thank Lisa enough!We were hoping to relocate up to beautiful Holmfirth from South London...which made viewings tricky given the 500 mile round-trip. Not to mention, very few rentals accept a pet.But...Lisa has made that dream a reality!!Communicative, pro-active, Lisa really went above and beyond to guide us through what was needed.See you up there! :)S&T
Thank you very much for your 5star review, I hope you enjoy living in the beautiful village of Holmfirth.
5/5
TrustpilotCal was tireless and determined
She did everything I asked and more, very conscientious, personable and knowledgeable, thanks for everything Cal
Thank you for your very kind review, it is very much appreciated. All the best in your new home. - Cal
5/5
TrustpilotNicole has made my experience stress…
Nicole has made my experience stress free. Took the issues away and was happy to go above and beyond!
Thank you for your lovely feedback. We’re delighted to hear that Nicole made your experience stress-free and went above and beyond to help resolve the issues you had. We’ll be sure to pass your kind comments on to her.
5/5
TrustpilotLinley and Simpson were great
Linley and Simpson were great to work with when going through the process of securing a property to rent. The communication was clear and they were very quick to reply to emails and queries.Katie Shields was my designated contact and was a delight to work with. She was very quick to respond to queries and send over any information and this helped to ensure a smooth move-in process.
Thank you for your review, we really appreciate your feedback!
5/5
TrustpilotI had Sam help me through the process…
I had Sam help me through the process of viewing my first home, I was scared and didn’t really know how the process worked but Sam was more than helpful assisting with locating the house and making me feel more comfortable in the situation! He’s an absolute please to have at Linley!
Thank you for the review, it’s been a pleasure helping you through the process, all the best for the future.
5/5
TrustpilotArrangements for viewing
The arrangements for viewing the property were very convenient. The team was supportive and highly experienced throughout the process. Lydia Fletcher was always punctual, provided clear explanations of important details, and expedited the arrangements as soon as we confirmed our interest. Thank you Team L&S
Thank you very much for the review, we are so glad you had a positive experience on your viewing!
5/5
TrustpilotProperty management
I’d like to commend Nicole for her clear and professional communication associated with my property . She seeks my authorisation to arrange any necessary work on the property and provides clear costings. Always very professional and polite.
Thank you for your wonderful feedback. We’re delighted to hear that Nicole’s clear and professional communication has made such a positive impression whilst managing matters relating to your property. It’s great to know that you value her approach in keeping you informed, seeking authorisation appropriately, and providing clear costings throughout. We’ll be sure to pass your kind comments on to Nicole, she’ll be very pleased to receive them. Thank you again for taking the time to leave a review.
5/5
TrustpilotGreat support and communication
I am very grateful for the amazing support I received. After experiencing some safety and security concerns in our area, the team took immediate action, contacted the relevant management company, and sorted out the issues incredibly fast.
Thank you for your thoughtful review. We’re so pleased to hear that the team was able to support you quickly and effectively following your safety and security concerns. Providing prompt action, clear communication, and reassurance during situations like this is extremely important to us, so it’s wonderful to know you felt informed and supported throughout the process. We truly appreciate your kind feedback and are delighted that the matter was resolved swiftly for you. Thank you again for taking the time to leave a review.
5/5
TrustpilotResponses were in a timely manner
Responses were in a timely manner, Spencer was in contact both after 5pm and before 9am even surrounding the bank holiday weekend. Both friendly and informative, the search for a new place to live is never easy, but it was certainly less stressful than it could've been.
Hi Josh,Thanks for the great review.Our aim is to take the stress out of a typically stressful situation, so it's good to get the feedback that I managed to do that.Good luck with the move and enjoy the new apartment. Many thanksSpencer
5/5
TrustpilotLuke was really good
Thanks for helping me with finding a good home in the Centre of Leeds. Luke was really good showing me all the properties. Honest, helpful, friendly and good way of communicating. Thank you Jada for helping with all the documentation.
Nezrin it was excellent meeting you and I’m pleased we have found you such a lovely property. I appreciate you taking time to leave a review and if you need anything down the line please reach out!
5/5
TrustpilotHelpful, friendly service for Landlords
As a Landlord, I have found working with the Sheffield branch of Linley & Simpson a very positive experience for the last few years.Kelly and the team there have always been proactive, helpful and responsive and have helped me to keep my portfolio well tenanted and maintained. Thanks Kelly and team.
Thank you Jo for the lovely review, we love looking after your properties!
5/5
TrustpilotSpencer was so helpful and kind
Spencer was so helpful and kind, went out of his way to show me the properties I was interested in, and really helped answer the questions I had. He had a brilliant understanding of the rental market in Leeds and my current tenancy landlords, and how that would impact my current application.
Hi Sam,Glad we managed to find you a great corner of Leeds to call your new home, in a lovely building.Thanks for the positive feedback and the kind comments.Good luck with the move and the new placeThanksSpencer
5/5
TrustpilotGeorgia is so lovely and helpful and…
Georgia is so lovely and helpful and always goes above and beyond to help , she makes a stressful situation feel alot calmer and will always go out of her way to make sure my needs are satisfied i can not recommend her enough she is a real asset to the team
Thanks for taking the time to complete a review, your feedback is much appreciated.
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Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
