Carter Jonas Harrogate reviews

★★★★★ 5/5

Trustpilot

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish! The whole team, at every point of the journey - from viewing, completing contracts to settling in - have been friendly, helpful and professional throughout. Highly recommend - thank you Carter Jonas Bishops Park team!

Jacob · 9 July 2024

★★★★★ 5/5

Trustpilot

Exceptional!

Andrew Maddock couldn’t have been more helpful throughout the purchase of our property, from initial viewing until final move in day! In fact he went beyond the call of duty, chasing up solicitors etcWe are very grateful for all the support we had from Carter Jonas as purchasers

Catherine · 18 March 2024

★★★★★ 5/5

Trustpilot

Great service

David Sinclair Advice is always amazing, the knowledge that him and his team have is great. Highly recommend his services in the york area.

Dan · 9 February 2022

★★★★★ 5/5

Google

Jessica provided us with outstanding service going above and beyond in helping secure the property. Her attention to detail, quick response and ensuring we were happy was a massive factor for us. I would in future look at always trying to use Jessica for property.

Luke · 27 April 2024

★★★★★ 1/5

Trustpilot

Poor communication start to finish

I’ve never known as estate agents make the process so complicated. Poor communication lies at the heart of this review but considering the business they are in, effective communication is everything. As a vendor, sales or letting, you need to consider your purchasers/tenants experience. A poor experience can result in a real loss of revenue. Go elsewhere

Fluently · 26 June 2023

★★★★★ 5/5

Trustpilot

Nothing was too much trouble

We purchased our house through Carter Jonas. Kate McKinnon was fantastic at communicating and chasing the chain. Nothing was too much trouble. Thanks Kate!

Clayton · 26 October 2021

★★★★★ 5/5

Trustpilot

Thank you

Jessica is our property manager, she is so helpful, she solves our problems quickly. Thank you for help, we are so happy to work with you.

Pelin · 6 June 2021

★★★★★ 5/5

Trustpilot

Highly professional and experienced…

Highly professional and experienced local agents that found us great tenants for our property. They offered us a great team to work with and every interaction with every member of the team have been effective and pleasant. Would definitely recommend.

Ms · 22 August 2025

★★★★★ 5/5

Google

We have purchased an Apartment thought Carter Jonas and have found Alison Bulmer a pleasure to deal with. She has been polite, helpful and always responded quickly to any questions we have given her. Her colleague Amy has also been helpful if Alison has been out of the office. As purchasing clients, we are more than satisfied with the professionalism and negotiating skills of Alison.

Rosemary · 26 October 2017

★★★★★ 5/5

Trustpilot

House sale

Excellent advice from Wayland and his super-efficient team. We put the house on the market in the middle of summer and achieved an excellent price despite the economic slow down. You really couldn't ask for more thoughtful and well-judged advice or a more friendly service from start to finish. This office has very strong local knowledge and a great work ethic.

Isobel · 15 December 2022

★★★★★ 4/5

Trustpilot

We chose Carter Jonas to sell our…

We chose Carter Jonas to sell our property. Ed was excellent throughout the period. I have to say that initially wasn't impressed with the photographer that took the photos. Speaking to Ed, this was quickly resolved and another photographer was employed and the photos were so much better.Our house sold within the first week. From there everything was fairly smooth and Ed was around to help with questions and queries.

Jan · 7 October 2021

★★★★★ 5/5

Trustpilot

Marina was concise and efficient in…

Marina was concise and efficient in helping me with my property search. Felt so painless compared to other experiences.

J · 23 February 2022

★★★★★ 5/5

Trustpilot

Sam the Great

Sam was great. Always available. All the office worked quite well.

Joe · 24 January 2023

★★★★★ 1/5

Trustpilot

Horrible agency

Horrible agency. They do not care about tenants at all, they fee are ridiculous and very expensive. They charge for everything. They are very tricky with tenants ( read your contacts and everything they give you to sign very careful ).They do only care about money. Consumer services is horrible. I have not met such rude people in my life, I hope never to have to use their services anymore. I was in a difficult situation (and dear I have to pay for it).They take advantage of people.

Luis · 15 October 2017

★★★★★ 5/5

Trustpilot

A wonderful estate agent to work with

A wonderful estate agent to work with. I had such a great experience working with this lovely team, truly a pleasure from start to finish. Everyone has been incredibly friendly, approachable, and professional, making the whole process feel easy and comfortable.

Noel · 19 July 2025

★★★★★ 5/5

Google

Carter Jonas went above and beyond for us! We found our dream home and trusted Jessica with everything. The process was very easy and quick, myself and partner are so happy with our rental and can’t thank the team enough :)

Cara · 23 March 2024

★★★★★ 5/5

Trustpilot

Great service from Carter Jonas

Great service from Carter Jonas, special mention to Maddy Peris. She is very quick at respond and always helpful.

David · 8 November 2021

★★★★★ 5/5

Trustpilot

Carter Jonas - You are the best!

We are very grateful to the Carter Jonas agency and manager Becky for a quick and high-quality solution to the problem with the boiler in our rented house. This was very important for us. You are the best! Thanks a lot.

Nataliya · 19 March 2024

★★★★★ 1/5

Google

As a buyer this was terrible service, continually ignore important emails no after sales service at all. Once we purchased that was it they were uninterested. Seller also complained about bad service.

Ann · 25 August 2024

★★★★★ 5/5

Trustpilot

Great experience throughout

When we were looking for an Estate agent to help us with the rental of our property we initially met a few. We chose Carter Jonas based on the efficiency and courtesy from the start of Fiona who came out to meet us and helped us out with some important understanding of our rental property from the start. We did not regret the decision.

Dolly · 30 March 2022

★★★★★ 1/5

Trustpilot

Utter rubbish

Utter rubbish, went for a house something on my credit file at a old address which was not on credit report! refused to give holding deposit! but house is through HS2 so going to chase them for the money as these sharks act as agent!

Peter · 13 December 2023

★★★★★ 5/5

Trustpilot

High-quality experience with Carter Jonas

Sam and Anamaria from the Fulham location were very easy to communicate with from the outset of my partner and I looking for a flat through to our move into our new home. They supported us in every step of the way and answered any questions we had timely and effectively. My experience with Carter Jonas has been excellent, highly recommend!

Diana · 5 July 2022

★★★★★ 5/5

Trustpilot

A great experience with Carter Jonas to…

A great experience with Carter Jonas to find out flat in Balham. Would highly recommend them, Olivia was very helpful!

Emma · 28 May 2021

★★★★★ 5/5

Trustpilot

Superb service - especially from Maddy

We have been with Carter Jonas for a number of years and have always received prompt, friendly service. Any issues have been resolved swiftly, and they have always been available if we've had questions. Maddy in particular (Senior Property Manager) has always been sure to look after us and take on board our requests, which is greatly appreciated!

Lauren · 19 October 2022