Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlways find all staff at Belvoir at Harrogate very helpful.
Have been with them for around 15 years and through all that time have never had any problems.
Would have no issue with using them again in the future.
5 star service all the way.PositiveResponsiveness, Professionalism
Malcolm · 1 January 2021
Agent replied · 31 December 2024
Thank you for the 5 star review Malcolm. We are pleased to hear you have been happy with our fully managed service over the years. Regards the Team @ Belvoir Harrogate
★★★★★ 5/5
GoogleFriendly, excellent service. Thanks to Gemma and the team st Belvoir Harrogate for helping us recently renew our lease.
Noah · 1 January 2024
Agent replied · 31 December 2024
Thank you for the 5 star review Noah. Regards the team @ Belvoir Harrogate
★★★★★ 1/5
GoogleWas shown round a property to let, and noticed damage to the property and fixtures/fittings that I was assured would be resolved. Was required to sign an inventory that didn't mention that damage before getting the keys, only to find the damage still there. Thankfully the landlord understood.
The property was landlord managed, though Belvoir took the deposit. They failed to ensure it was protected in an authorised scheme, and put this responsibility on the landlord, who will now pay the costs for this.
When I was first shown the property, I was told little about the other tenants when I asked. After several months of anti-social behaviour, police call outs, and attending personally to one heroin overdose, it appears the agents may have been aware of these issues when I first asked.
James · 1 January 2023
Agent replied · 31 December 2024
James, thanks for feedback. As you confirmed the property was landlord managed and the arrangement for us was to tenant find only on their behalf. It was the landlords own provided inventory that you signed. Our company policy is that tenants then have 7 days to notify us on any significant changes/omissions that will then be passed to the landlord.
With regards to your deposit, you reported this to the Property Ombudsman and no action was taken. As we said from the start it was the landlords responsibility to register this as set out in the Terms of Business signed between Belvoir and the Landlord. The landlord confirmed that this was an oversight and repaid your deposit in full.
The anti social behaviour that you refer to was caused by an individual tenant that was the only person in the block not found by Belvoir and was indeed via one of the landlords own contacts.
Although its disappointing to receive a 1 star review, your comments highlight the potential pitfalls when landlords self manage and the benefits in turn of using our fully managed service.
Thank you, Barrie Smith (Business Owner)
★★★★★ 5/5
GoogleIt was really an amazing experience with Belvoir. The main thing I need to mention is about their customer service. As Iam a foreigner and I don’t know about the systems and rules over here but I never felt that when I was dealing with Belvoir because the staff is very helpful and supportive and they helped me to find a nice property as per my wish. Iam really thankful to the whole team specially to Laura and Gemma.
Best wishes team.
JOHNS · 1 January 2023
Agent replied · 31 December 2024
Thank you for your positive comments and it's great to hear you have been happy with our service. we hope you enjoy living in your new home
Regards the team @ Belvoir Harrogate
★★★★★ 5/5
GoogleI Have worked with Belvoir for nearly 20 years doing their electrical maintenance and they have helped me for the same length of time with my rentals.
They have always found me tenants very quickly and efficiently dealt with all the administration etc to get the rentals up and running. Laura, Gemma, Lesley, Elaine and Barrie are a great team and brilliant to deal with from both the lettings side and the management of the properties. I've recommended them for many years and will continue to do so.
Keep up the great work and standards guys.
Dave Goddard
Dave · 1 January 2023
Agent replied · 31 December 2024
Thanks for the review Dave, much appreciated
★★★★★ 5/5
GoogleThe team at Belvoir Letting Agents of Harrogate, seamlessly and assiduously professionally, managed my move into my new Harrogate flat.
The team managed every detail of the move in a most friendly and efficient manner. I would recommend Belvoir Letting Agents to absolutely anyone without a moment's hesitation.
Nick Rochford.
Nick · 2 January 2019
Agent replied · 31 December 2024
Many thanks for the positive review Nick, good to hear you have been happy with us so far and we hope you enjoy living in your new flat. Regards the team at Belvoir Harrogate
★★★★★ 4/5
GoogleVery happy with the service of Belvoir from beginning till present. Very professional and quick to respond. Of special note is Gemma. I just popped in without an appointment. Her friendly demeanour put me at ease and she quickly sorted my issues. Very pleased with the customer service.
V · 18 November 2024
Agent replied · 31 December 2024
Thank you for your review Vincent and your comments, we are pleased to hear Gemma was friendly & helpful. We hope you have settled into your new home. Regards the team @ Belvoir Harrogate
★★★★★ 5/5
GoogleGreat team and very professional. Everything was organised as planned on the day of move in.
Andy · 9 February 2024
Agent replied · 8 February 2025
Thank you for the review Andy. It is great to hear the team had everything organised and we hope you have settled into your new home. Regards the team @ Belvoir Harrogate
★★★★★ 5/5
GoogleKevin and Gemma made the letting process really easy. They were incredibly responsive to our questions. We appreciated their flexibility in working with our unique case. The generous welcome gift box upon move in was a pleasant surprise!PositiveResponsiveness, Professionalism
Dana · 1 January 2022
Agent replied · 31 December 2024
Hi Dana, thank you for your comments and it's great to hear all went well with your recent move. Regards all @ Belvoir Harrogate
★★★★★ 5/5
FacebookWould highly recommend Belvoir Harrogate to anyone looking to move into a new property. The staff are very friendly and efficient. I would particularly like to thank Gemma Dickman for all her help in making everything so easy and trouble free in a difficult time.
Liz · 30 September 2020
Agent replied · 4 February 2025
Thank you for the review Liz. We hope you enjoy living in your new home. Regards the team @ Belvoir Harrogate
★★★★★ 5/5
GoogleI've let my property through Belvoir Harrogate for the past 10 years and its been a very problem free experience. Very professional. Sort issues fast with minimal impact on me or the tenants. They also always seemed to find really great tenants. Highly recommend.
D · 1 January 2021
Agent replied · 31 December 2024
Thank you for the 5 star Review and kind comments Daniel. We are pleased to hear you have been happy with our fully managed service over the last 10 years. Regards the team @ Belvoir Harrogate
★★★★★ 5/5
GoogleBelvoir Letting Agents Harrogate ,
Excellent all round 5 star service .
Highly recommend
Terri · 6 March 2024
Agent replied · 31 December 2024
Thank you for the review Terri, we hope you have settled into your new home. Regards the team @ Belvoir Harrogate
★★★★★ 5/5
GoogleI would like to thank Laura for her outstanding work,
What a pleasure she has been whilst helping to rent my apartment...
Once again thank you so much Laura
Sean · 9 February 2023
Agent replied · 8 February 2025
Thank you for the 5 star review Sean. We are pleased to hear Laura was a great help in finding a tenant for your property. Regards the team @ Belvoir Harrogate
★★★★★ 5/5
GoogleExcellent service, very professional, friendly and helpful staff. Big thanks to Laura and Gemma for helping me throughout my application process and the lady who showed me the flat.
Emebet · 9 February 2023
Agent replied · 8 February 2025
Thank you for the review Emebet. We are pleased to hear the staff were helpful with your move and we hope you are enjoying your new home. Regards the team @ Belvoir Harrogate
★★★★★ 5/5
AllAgentsBelvoir helped me get my
Belvoir helped me get my Dad's flat presentable for renting after he was admitted to a care home, and then found tenants within a month. There were quiet a few things needing sorting a after they moved in that Belvoir managed through local tradesmen at reasonable prices, which was essential because I live 250 miles away. All Belvoir staff were really helpful through a difficult period that was much appreciated.
Jonathan · 17 December 2021
★★★★★ 5/5
GoogleEveryone at Belvoir has been so brilliant in helping me find the perfect property. Gemma in particular is just so friendly and helpful, it is apparent that she genuinely cares about the wants and needs of clients. I’m really looking forward to moving in and having them as my letting agents, as it’s clear they look after people in their properties. Thank you all!
Sinead · 1 January 2024
Agent replied · 31 December 2024
Thank you for the 5 star review Sinead. We hope you have settled into your new home. Regards the team @ Belvoir Harrogate
★★★★★ 1/5
FacebookEverything was great until I left if I had a n issue they fixed it etc...when I moved out I got professional cleaners in paid a lot of money...the flat was vacant for 5 days before I handed the keys back and when they inspected it I was marked down for 3-5 specs of dust in a cupboard!! The woman also had me at 8 months heavy pregnant getting down on my hands and knees to clean the skirting boards which weren't dirty and around the toilet...it was a disgusting thing to make me do heavy pregnant watch me struggle on the floor to get up there was lots of tears...never again!!
Ellie · 1 July 2018
★★★★★ 5/5
FacebookI would recommend Belvoir and their friendly, efficient staff to anyone thinking of renting a flat or house around Harrogate. I chose my flat and fortunately Belvoir were the letting agents, and as a result the whole process from start to finish was quick and efficient, compared to other letting agents I've been involved with before.
Even after moving in the staff checked to make sure everything was OK, and any little faults with the flat were soon fixed, to a high standard.
It's nice to deal with a company that greets you with a warm welcome on first name terms whenever you ring up and answers any enquiries you have.
John · 20 December 2017
★★★★★ 1/5
FacebookHelped move my son into a property let by belvoir yesterday big mistake ! Property is in a very poor state every room needs painting (apart from the bathroom) cleaners apparentlybeen in day before hard to believe ! Spoke to manager told to me to tKe it up with lanlord ! Having come from a private let with excellent service and a lanlord who actually cared about his property and tennants this has come as a shock never again . Stay clear ! Wish I had read reviews earlier !
Gillian · 26 April 2017
★★★★★ 5/5
GoogleI have had the pleasure of renting several properties over many years, all
let and managed by Belvoir Harrogate. I cannot praise them highly enough.
Superb support if things go wrong, excellent communication when queries are
raised and although they are very professional in all their dealings with
me, they have also been friendly. The team seem to have all been there a
long time, which says a great deal about the company, and it is good to know
who I am talking to, and they also know me. When I want to live somewhere
else, they have always promptly found me the right property and made moving
as simple as possible.
From a customer experience point of view, they get 10 out of 10.
Linda · 2 January 2017
★★★★★ 5/5
GoogleI friendly and professional service that made my move so much easier. Thank you !!
Linda · 24 October 2025
Agent replied · 17 November 2025
Dear Linda,
Thank you for your wonderful review! We're delighted to hear that our friendly and professional service made your move easier. If you need anything in the future, please don't hesitate to reach out & we hope you enjoy your new home
Regards the team @ Belvoir Harrogate
★★★★★ 5/5
FacebookI was looking for a rental property in Harrogate. I found one which looked promising, arranged a viewing. Had a very quick look round as there was someone else booked in to view at the same time. I did not feel rushed at all even though someone else was waiting to view. After I decided to rent the property I found the staff at the Harrogate office (especially Gemma) to be very helpful and extremely pleasant and entirely professional. I move in next Monday after a very unharrassed (?) experience.
Penny · 2 August 2016
★★★★★ 5/5
GoogleBelvoir Harrogate have been managing our property for 41/2 years. We are delighted with their service. The team is very professional and helpful . Any maintenance issues are actioned quickly and efficiently.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 1 January 2022
Agent replied · 31 December 2024
Thank you for the 5 star review Mark. We are pleased to hear you have been satisfied with our fully managed service. Regards the team @ Belvoir Harrogate
★★★★★ 5/5
GoogleExcellent customer service and a very pleasant experience, feel assured I’m in safe hands thanks to the team at Harrogate, would highly recommend.
Thank you.
Alan · 9 February 2023
Agent replied · 8 February 2025
Many thanks for leaving your review Alan, great to hear you have been happy with our service and we wish you well in your new home.
Regards the team @ Belvoir Harrogate
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