Hamptons reviews

★★★★★ 5/5

Google

I want to say a huge thank you to Ameesha for responding so promptly to my requests for areas/issues in the flat that needed to be addressed. And then resolving those issues with replacements or things being fixed the following week. She also has a very reassuring way of communicating, leaving me fully trusting that the issues would be promptly and efficiently dealt with, and they were. Unfortunately before Ameesha, this was absolutely not the case, and it was very disappointing and frustrating. I’m so grateful to have found Ameesha, and feel confident again that any concerns or issues with the flat will be dealt with promptly and efficiently. Thank you!

Jo · 4 August 2025

★★★★★ 5/5

Google

Firstly a huge thank you to Richard and his entire team, Jacqui, John and Julian rate a special mention, for a thoroughly professional handling of a sensitive sale from initial contact to final completion. Every step of the way was considered and implemented in a way that always engendered confidence in what was happening, even the non-sexy back of house stuff, like photos and property particulars which are so often overlooked. Accurate valuation, enthusiastic marketing, calm negotiation, diligent communication, good advice. Could not be more pleased and would not hesitate to recommend Richard and Hamptons Harpenden for their standout performance in a crowded marketplace. Thank you and very best wishes one and all!

Steve · 2 July 2025

★★★★★ 5/5

Google

We are very satisfied with the service from the team at Hamptons Harpenden, they supported us throughout our home buying processes and communicated well. The 3 months flew by! Thank you Fiona, John and the team who helped us through it all.

Raabiya · 2 April 2026

★★★★★ 5/5

Google

We just completed the purchase of our house in Wheathampsted. We had never used Hamptons, Harpenden before but we had a fantastic experience with John and the team. We were kept informed throughout the whole process with difficult situations arising and never felt that they were not acting in our best interest. They kept us perfectly well informed of all the developments that occurred and were a brilliant intermediary between us and the seller. I would certainly say that they went above and beyond what a normal estate agent would do. John, Fiona, Janine and Jacqui were in particular very helpful and knowledgeable and were a great help in getting everything over the line. I'd have no hesitation in recommending them to anyone looking to sell or buy a house in the area. Big thank you to everyone, but in particular those four.

Philly · 4 December 2024

★★★★★ 5/5

Google

We were selling an unusual house in a difficult market. Throughout the process, Martin Gibbins was consistently supportive, patient and attentive. We always felt he had our best interests at heart and that helped us develop our trust and confidence in him. Once we had secured a buyer, Janine Van Der Lee helped push the deal over the line and was persistent in chasing some of the less communicative agents elsewhere in the chain.

Simon · 26 September 2024

★★★★★ 5/5

Google

Two sides to every story... We completed a sale and purchase via Hamptons about three years ago. To say it was a somewhat tortuous affair would be an understatement, but I have to say that Hamptons and in particular Ellie were superb all the way along. They quickly sold our house not once, but twice and worked really hard to keep the chain up and running meaning that we were eventually able to complete both the sale and purchase successfully. Having had dealings with a number of the local agents over time, I would have no hesitation in recommending Hamptons

O · 20 May 2024

★★★★★ 5/5

Google

Thank you to Hamptons, especially John, Julian and Janine for your guidance, care and professionalism throughout the selling process. You were absolutely fantastic, keeping us well informed, and navigating us through the whole process. Highly recommended. Thank you

Katie · 12 November 2025

★★★★★ 5/5

Google

I would like to say what an amazing experience we had with Hamptons estate agents in Harpenden. Selling our property through Hamptons was made easy because Richard was first class keeping us updated from beginning to end. He went over and above what we could have expected. Definitely will be instructing them if we ever need to move in the future. Mr and Mrs P.

Graham · 26 September 2024

★★★★★ 5/5

Google

At the end of December 2024 we successfully completed the sale of my Mother’s house in Harpenden. John and the team at Hamptons were amazing. As I live out of the area it was so helpful to have a really supportive local team at Hamptons …

Sally · 16 April 2025

★★★★★ 5/5

Google

Highly recommend Hamptons Harpenden. The team are experienced and know their business very well. I bought and sold with the Harpenden branch. The agents were personable and engaging at viewings and ‘hands on’ throughout the whole transaction particularly when it got tough. Everyone who answered the phone at the office was on the ball and organised. Janine was excellent at sales progression and liaising with difficult solicitors. John and Fiona were also excellent.

Sarah · 23 October 2023

★★★★★ 5/5

Google

I have used Hamptons recently and can highly recommend the company. They are what I call 'Old School' - honest, diligent, respectful and hard-working - not words usually associated with this industry! I worked with John Carini who, in …

Clive · 16 April 2025

★★★★★ 5/5

Google

We had a great experience selling our house with Hampton. Fiona was absolutely amazing, she went above and beyond what was expected of her. Janine Van Der Lee was always available to answer any questions we had and kept us informed throughout the entire process of the sale. Definitely recommended Hamptons

Roshan · 19 August 2024

★★★★★ 5/5

Google

We were so impressed with the Hamptons team in Harpenden. As buyers, we really had the best experience. John, Julian, Janine and the whole team were so helpful and communicative; we always knew what was going on. John in particular was incredibly proactive and super reliable, and he went above and beyond in many situations. Truly a brilliant service and highly recommended.

Stuart · 12 November 2025

★★★★★ 5/5

Google

Our experience with Hamptons was excellent from start to finish when we sold our home. The team were always friendly and reliable at all times. The after sales support was faultless. A particular thanks to Janine who went over and above to keep all parties informed. In the latter stages of the sale process when anxiety creeps in, this was invaluable and greatly appreciated.

Becky · 22 November 2023

★★★★★ 5/5

Google

Thank-you Martin, Richard, Fiona & Janine for providing an excellent professional service. The sale of a loved family home of 20 years was an emotional time, Fiona was a …

Joanne · 16 April 2025

★★★★★ 5/5

Google

Moving home can be stressful and even more so when the reason itself is difficult. I am not exaggerating when I say that the whole process took 2,5 years for me and the stress was sometimes overwhelming - dear Fiona had me on the phone in tears at times. Hamptons is an estate agent with such genuine staff and I would not have found my beautiful home for me and my boys if it wasn’t for Fiona keeping an eye out when I wasn’t even looking! If I am ever to move again, I’ll be back but I hope it’ll be a good few years 😘

Kat · 2 January 2025

★★★★★ 5/5

Google

Thanks to the lovely team at Hamptons in Harpenden, but particularly John and Janine, for handling the sale of our house with such professionalism and empathy. I am truly grateful for all of your support.

Helen · 15 November 2024

★★★★★ 2/5

Google

We had a very unpleasant experience with this estate agents. When we moved out, there was a poor handover of information from the previous estate agents who we had signed on with. My partner and I felt we had to constantly double check the work. I would make sure you have written proof of everything from the start of your tenancy. We had to show old emails to make sure that we were not charged for professional cleaning of the flat (it had previously been left to us in a poor-moderate condition). The inventory was also handled badly. There were mistakes made on multiple occasions, for example, they tried to charge us for hooks we did not place. Definitely worth going over the inventory with a fine toothed comb to make sure they do not try and charge you for pre-existing structures/damage to the flat. edit 8/11/19 I am unsure why this review is coming up as being posted 2 weeks ago. I posted this review years ago and received a reply at the time. It accurately described our experience.

Rebecca · 20 June 2020

★★★★★ 5/5

Google

Hamptons,and in particular Vicky,, in the Harpenden office, have been exemplary from start to finish. Always helpful and responsive. We couldn’t have been more delighted with their letting service and personable nature. Thank you!

Rory · 7 November 2024

★★★★★ 5/5

Google

Thank you to the Hamptons team in Harpenden. Hamptons were fantastic in ensuring my sale went through smoothly. Communication was excellent from start to finish. The team went above and beyond and I am very grateful.

Katie · 16 February 2026

★★★★★ 5/5

Google

The whole team at Hamptons were excellent in finding us a new house and assisting through the sales process. John Carini, Fiona Hill and Richard Goss were brilliant and addressed all our queries fully throughout, going above and beyond what we would have expected. Janine van der Lee was very helpful in progressing the sale.

Sam · 20 June 2023

★★★★★ 5/5

Google

Had a great experience with McLains. The team were down-to-earth and easy to talk to, which made the whole process feel less daunting. They were quick to answer calls and emails, and nothing ever felt like too much trouble. Definitely recommend them if you want a smooth property purchase.

H · 13 October 2025

★★★★★ 5/5

Google

Thank you to the team, especially, John and Janine at Hamptons Harpenden for guiding us through a long process with numerous viewings, several offers and a number of circumstantial challenges. Their communication, accessibility and pragmatism helped the process along. We appreciated their support.

Shaun · 28 November 2025

★★★★★ 5/5

Google

The team at Hamptons were super attentive throughout my purchase process - from flagging new properties that could be of interest to their continuous communication and assistance while we were in the process of completing a purchase. Could not recommend using Hamptons more highly. Particular shout-outs to Richard Goss for handholding our purchase every step of the way and Fiona Hill for squeezing us ino an already full viewinf schedule for what ended up being our future home!

Paul · 26 September 2024