Every review we hold for the Harlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI cannot recommend Kings Group (Church…
I cannot recommend Kings Group (Church Langley) highly enough, especially Ross, who was absolutely exceptional from beginning to end. From the moment he found our buyer right through to when we handed over the keys, his communication was flawless. He kept us updated at every single stage, honestly, much more than our solicitor ever did! Ross is incredibly professional, personable, and empathetic, which made a huge difference during a stressful process. To top it all off, they gave us a lovely moving-in gift box packed with goodies and money-off vouchers. Thank you, Ross and the team, for going above and beyond!
Amelia · 3 August 2026
★★★★★ 5/5
TrustpilotWhat can I say about Ben
What can I say about Ben? He is beyond brilliant! His communication skills are perfect. Always answers quickly and this is essential when dealing with a stressful situation such as a house move. He's a tall man with a big heart!! Thank you Ben!
Stella · 14 August 2026
★★★★★ 5/5
TrustpilotAMAZING A++++++
Where do I start.. Ben has been absolutely incredible throughout my house move process. We had challenge after challenge and without Ben I am sure our chain would have fallen through! Friendly, professional and went over and above to make it happen! Could not rate enough!!
Chrystal · 30 July 2026
★★★★★ 1/5
TrustpilotI was way for a couple of months .my…
I was way for a couple of months .my partner did the viewings.he was told to wait downstairs as is custom..we had about 5 viewings. When I came back I realised my jewellery box was gone a cartier pen and boxes of perfumes. All together about 12 k.worth. the jewellery was in my wardrobe. When my partner went up the doors were still open. I know that sometimes viewers open cupboards and wardrobes. A family of about six came around looking at everything. I can't say it was them of course .I went to kings in the high street and told someone there. I never even received a call back. Has anybody else had a similar experience?I'm not saying it was a staff member or anything BTW. But how easy is it for strangers to look around your personal space and have a perfect opportunity to take whatever they see.
Valerie · 9 May 2026
★★★★★ 1/5
TrustpilotFraudulent
Unfortunately, I had bad experiences with them as I was misleaded by their testimonials.
Anjan · 21 September 2026
★★★★★ 4/5
TrustpilotReview of Kings Letting Agency Enfield Town
Review of Kings Letting Agency Enfield TownI’m giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant’s deposit.
Mr · 21 December 2020
★★★★★ 1/5
TrustpilotKings oak properties are the worst…
Kings oak properties are the worst builders in the UK. They are very unprofessional I would pay people to stay away from these people they are nothing but criminals! They will feed you false information.
Fade · 19 November 2025
★★★★★ 5/5
TrustpilotOutstanding work, helpful and accurate
Great sales team, always helpful and communicative kings group in Harlow Church Langley .My mortgage advisor was Stefano Lia, who was extremely professional and he done outstanding work. From the start he was accurate, quick in his answers and always there for anything. My brother ,who recently bought a house with this agency is extremely happy for choosing them to purchase a house.
Aleksander · 11 December 2024
★★★★★ 1/5
TrustpilotAwful people zero experience
Awful people. New Canadians undercutting the real professionals. They have no experience they just moved here and started up a construction company with money from back home. They will give u a low price cause they don't need to pay minimum wage. They are international students acting like construction works while robbing our foodbanks and collecting government handouts. For the sake of Canada dont use these disgusting clowns. They will ruin your property.
Codey · 3 July 2024
★★★★★ 1/5
TrustpilotAwful attitude, avoid this business!
A terrible experience from the start. Agents have an awful attitude towards clients on either end of the sale - it's as if selling a property is an afterthought and they're not interested in efficiency. Lots of false deadlines, no information or contact to follow up. Would not waste your time with this firm, consider looking elsewhere.
Charles · 26 February 2025
★★★★★ 5/5
TrustpilotKings Enfield Highway
Daniel, Deniz and Suwit are extremely professional and helpful. Daniel went above and beyond to get our sale over the line which we are extremely grateful for and can’t thank him enough. Thank you all once again.
Carrie · 23 September 2023
★★★★★ 5/5
TrustpilotGood experience with Kings
We had a really good experience with Kings Group at the Edmonton Branch. Everyone was friendly and efficient and did a lot to make a stressful situation more bearable. We were selling my elderly parents’ house to move them to more suitable accommodation, so this came with particular challenges. We dealt mainly with Olly at the Edmonton office and he was always pragmatic and helpful, as well as professional. I would definitely recommend Kings Group.
Jane · 23 April 2024
★★★★★ 1/5
TrustpilotVery unprofessional and dishonest!
Very unprofessional and dis- honest company! Please stay away. They lie about property details and do not accept wrong doing nor rectify and your left with the fees you've wasted your money on!
S · 10 September 2025
★★★★★ 5/5
TrustpilotThe best Kings Group branch is from Church Langley
Unbelievable! I cannot thank Mr. Stefano Lia, our incredible mortgage advisor, and Sarah Connor, the exceptional manager, enough for the magical experience they provided during the purchase process. Despite facing numerous challenges, they worked tirelessly to make it happen in a blink of an eye. Their expertise and determination were simply inspiring. I feel incredibly fortunate to have had them on my side. Stefano and Sarah, you truly made the impossible possible, and I'm beyond grateful for your outstanding support throughout. You're an amazing team!"
Nicu · 26 July 2023
★★★★★ 1/5
TrustpilotTerrible
The one positive was that I got an offer at a price I was relatively happy with - but the sale never went through. This is after over half a year, just a reminder this is in London the hottest property market in Europe. Bryn blamed the client, the clients lender for not having the right mortgage even though a quick google search showed me the way forward. So should I pay to then do the work myself? Also after I explained the service was not good enough, I discovered the window left open in the flat and a serious problem with the wardrobe was never reported - I'm not sure the agents actually go in there to show the prospective buyers. Still waiting to find out what I would be paying for. Thankfully there are many estate agents in the area - way too many.
Raphaël · 18 January 2023
★★★★★ 1/5
TrustpilotGUNS OF GLORY IS A SHAME OF GLORY
They have a game app called Guns of glory which is primarily to benefit the paying gamers only. The worst ever game app where they choke and throttle the non paying gamers who are playing it for rewards from other apps. I m playing it from Tagged and the games section is managed by fyber. This game just has really caused me so much of mental torture. The developers have restricted and limited the weak players to the kingdoms which have created just to be victims of paying gamers
Sharma · 19 November 2021
★★★★★ 1/5
TrustpilotI found working with Kings very slow
I found working with Kings very slow. I would regularly wait days for email responses and if I called I would always be told I'd get a call back which never came. I'd have to ring/email over 3 times each time to get contact. When I spoke to the manager about this he got quite defensive and told me they legally have over 10 days to get back to emails - what use is that?!
Jord · 12 April 2022
★★★★★ 5/5
TrustpilotMany thanks to Sarah from Kings Group…
Many thanks to Sarah from Kings Group Harlow for being so professional, proactive and helpful. Highly recommended!
Adriana · 20 April 2023
★★★★★ 1/5
TrustpilotPLEASE AVIOD!!
PLEASE AVIOD!!! I REALLY WISH I CAN GIVE 0 STARS KINGS IS VERY BAD AS IN THE WORST PLACE EVER!! ALL FAMILIES AVOID ITS A TRAP THEY DON'T FIX ANYTHING AND ALWAYS READY TO EVICT YOU. THEY DO NOT CARE ABOUT THE TENANTS AND EXPECT RENT EVERY MONTH, THEY LEFT ME WITH NO HEATING AND GAS FOR 3 DAYS MY KIDS WAS SO COLD AND THEY NEVER APOLOGISE YOU HAVE TO CHASE THEM FOR EVERYTHING, AND THEY ALSO HAVE THERE INSPECTIONS LIKE EVERY OTHER MONTH TO BE NOSEY THEY DON'T FIX EVERYTHING THATS REPORTED DOESN'T GET FIXED AND HAS TO BE CHASED 24/7 WITH NO CALL BACK. REMEMBER TO ALWAYS EMAIL TO HAVE EVIDENCE THEY WILL ALSO TRY TO STEAL YOUR DEPOSIT AND SAY DAMAGES !! THE PROPERTY WILL NEVER BE YOUR HOME. DON'T PUT YOURSELF IN THIS STRESS ITS NOT WROTH IT, IT WILL CAUSE YOU MENTAL HEALTH ISSUES AND WHAT I NOTICED IS THAT THEY DON'T HAVE LANDLORDS THE COMPANY OWN THERE PROPERTIES THATS WHY IF YOU DRIVE DOWN A ROAD YOU WILL SEE THERE SIGNS EVERYWHERE. ALL THEY WANT IS THERE MONEY PLEASE AVOID !! AND EVERYONE THAT IS GIVING 5 STAR REVIEWS WORKS FOR THEM DON'T BE TRICKED !
Elizabeth · 9 April 2021
★★★★★ 1/5
TrustpilotIf I could give zero stars
If I could give zero stars, I would. Kings Group’s handling of my property has been appalling:
Linda · 16 July 2025
★★★★★ 1/5
Trustpilotthe worst estate agents ever I…
One of the worst estate agents ever I have dealt with,
Customer · 3 September 2025
★★★★★ 1/5
TrustpilotKings Group cannot be trusted by…
Kings Group cannot be trusted by Landlords period!!As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?
Erdal · 13 October 2020
★★★★★ 1/5
TrustpilotHad a terrible landlord and they let…
Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...
Ann · 24 July 2020
★★★★★ 1/5
TrustpilotThe worst possible agency ever
The worst possible agency ever. Whatever could be wrong was wrong. Ceiling collapsed on my child, they didn't help, say sorry anything. They wanted money for demaged property didn't get it. I was studying postgraduate, Data Analytics degree, didn't have a time to deal with this properly till later. Ceiling collapsed in the garden, the same. I have complained about electricity problem downstairs, didn't fix anything for 3 years. Luckily DPS exists, I got my money. Whoever speak with me I say: Don't do that! Love your life? Don't ruin itself with this company. I am Data Scientist and if I would deal with the data as bad as they deal with properties my business would be bankrupt within weeks.
Marta · 3 December 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.