5/5
Thanks Robert for showing me the house on bank holiday when not many estate agents are working today!
Agent replied · 19 June 2024
Thank you Jermone for your review and 5 stars.

Trusted Agent profile · Harlow, Essex
★★★★★
868 reviews across 3 platforms
4 West Gate The High, Harlow, Essex, CM20 1JW
Part of haart, see every office.
haart's office in Harlow, Essex, at 4 West Gate The High, is rated 4.8 out of 5 across 868 reviews on three platforms, including 846 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
Thanks Robert for showing me the house on bank holiday when not many estate agents are working today!
Thank you Jermone for your review and 5 stars.
5/5
Christopher Clarke helped us with a valuation. He was very helpful and knowledgeable about the local market. Had clearly done the homework to ensure he was fully prepared before visiting us. When I called into the office prior to his visit staff were attentive and did all I asked of them. All around a good experience thus far.
Thank you Anthony for your kind words and review. I am pleased that you are happy with the service you have been provided. Should you need anything, any member of our team are here to help. Kind regards Cassie Tovell, Branch partner for haart Harlow.
5/5
Alex Tanner-Smith offered the viewing promptly and according to my preferred date and time, asked my requests and shared details of other property available on the market. He was enthusiastic, friendly and yet professional at the viewing addressing my questions and having a print out with the property details to give me at the end of the view.
Thank you Alessia for your review and kind words. We are very pleased you are happy with the service you received from Alex. We hope we can find you your dream home. From Haart Harlow.
5/5
Cassie Tovell from Haart was fantastic in helping us find and purchase our first home. She was brilliant, friendly, and so helpful! I would highly recommend Cassie and the Haart team in Harlow, if you find yourself using Haart, request Cassie!
Hi Max, Thank you so much for your lovely review. I appreciate your kind words. It has been a pleasure a helping you. We will keep in touch along the process and I look forward to hand you them keys. All the best Cassie.
5/5
I had the most wonderful experience using Haart when purchasing my first property especially as Cassie was so helpful, quick to respond and lovely. I will definitely recommend Haart Harlow especially if you have Cassie to help you along the way!!!
Thank you so much for your lovely review. It has been my pleasure helping you. I can not wait to give you the keys and will keep in touch you until completion. All the best Cassie 😊 …
5/5
After the disappointment of losing our initial buyer, Cassie's team kept us updated weekly during a difficult time in the housing market. Fortunately, they found us another buyer over the Christmas period, and we completed on the 24th May 2023. We cannot fault one thing with the Harlow branch. They were happy to take calls, and for us to pop in in for an update at any time. When we were due to exchange contracts, it was Cassie and Kristine that went the extra mile to ensure that all the solicitors were talking to each other, when it didn't seem like it would happen.
Thank you Nigel for you lovely feedback. It has been a pleasure working with you. Myself and Kris wish you all the best in your new home. :-)
5/5
Had some good viewings, showing of the properties went very well. The gentleman Callum Sheekey was very professional and helpful with information regarding the property .
Thank you very much for your kind words Rozanna, I'm looking forward to helping you find a home. Kind Regards Callum Sheekey Lettings Negotiator
5/5
Kris has been absolutely fantastic all the way through the process. She was my sellers estate agent but she went over and above to help us with a tricky situation. Our move was not plain sailing but we got there eventually and I think without Kris’s help it could have taken a lot longer.
Dear Kim Sones, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
Chris was very professional and answered my questions perfectly. Great guy to sell your house with.
Thank you very much for your review and we are pleased you are happy with the service you received from Christopher.
5/5
Aramimta Blackwell was really nice and professional.She made me fall in love with the property viewed.
Dear Femi, Thank you for taking the time to leave me a review! Kind Regards, Araminta Blackwell Senior Negotiator, haart Lettings Harlow
5/5
Alex was so good and honest happy to the service. Thanks Haart
Thank you what a lovely review for Alex. From the haart team
5/5
Excellent customer service. Haart managed to find several buyers for the property I was selling. Once the sell price had been agreed, I received regular updates until completion. Special thank you to Kristine at their Harlow office
Thank you Jason for your review. We wish you all the best.
5/5
It was nice experience with Halle and Haart.
Thank you for your review and 5 stars really pleased you were happy with the service you received. Haart Harlow lettings
5/5
I had a really nice experience viewing a flat in Harlow with Gagan. I worked til 4:30pm in Harlow and Gagan kindly arranged a house viewing at 5:30pm for me. He remained friendly and professional throughout the viewing. Knowing that I walked a long way to the flat, he even offered me a drive to Harlow Town train station. He is a really nice guy. Liked his professionalism.
Thank you Chun Him Lee for your 5 Star Review, I'm looking forward to finding you your property. Kind regards Gagan Bassi Lettings Negotiator
5/5
Christopher was an expert in his field with a fantastic insight into our market and tailored his knowledge to suit our personal needs
Hi Jack Than you very much for your 5 stars and your kind words. Regards The Haart Team
5/5
Excellent service and communication. Araminta has been very helpful and quick with responding. 5*
Dear Jack, Thank you so much for taking the time to leave me this review, it has been a pleasure assisting you so far. Many Thanks, Araminta Blackwell, Senior Negotiator, haart Lettings Harlow
5/5
Sean was very friendly and knowledgeable. Answered all the questions that were asked and gave advice on what the best options would be moving forward.
Thank you John for the review. Please do not hesitate to contact us if you need any further advice. From Haart Harlow
5/5
I had a really nice experience viewing a flat in Harlow with Gagan. I worked til 4:30pm in Harlow and Gagan kindly arranged a house viewing at 5:30pm for me. He remained friendly and professional throughout the viewing. Knowing that I walked a long way to the flat, he even offered me a drive to Harlow Town train station. He is a really nice guy. Liked his professionalism.
Thank you Chun Him Lee for your 5 Star Review, I'm looking forward to finding you your property. Kind regards Gagan Bassi Lettings Negotiator
5/5
Araminta was very helpful and made the process of viewing a house easy. Thank you
Hi Sam Thank you very much for your lovely review. We are so pleased that you are happy with the service you received from Araminta
5/5
I found Araminta to be extremely professional, efficient, warm and friendly. It was clear that she has done her research before showing the property, which is refreshing, as she was able to supply detailed answers to any and all questions. Based on her performance I would recommend her and the branch to friends and family. Lewis H.
Dear Lewis, Thank you so much for taking the time to leave me such a positive review, it was lovely to meet you and your family on Saturday. Many thanks, Araminta Blackwell, haart Lettings Harlow
5/5
Araminta was really helpful and friendly when I spoke to her. It’s been a pleasure
Dear Victoria, Thank you for taking the time to leave me a 5* review. I wish you all the best with your property search. Kind Regards, Araminta Blackwell, Senior Lettings Negotiator, haart Lettings Harlow
5/5
Gabriel was extremely professional and helped me with all my queries fantastically
Dear Louie, thank you for taking the time to leave this fantastic review for Gabriel. Kind Regards, Samantha Arnold, Branch Partner, haart Lettings Harlow
5/5
Excellent and quick service by Stacy, I reported an issue and Stacy contacted the necessary people and my issue was resolved the same day. Thank you so much Stacy.
Hi Betty, Thank you for your 5* review. I am delighted to hear that Stacy was able to resolve your issue the same day. Thanks, Harlow Lettings Team
5/5
Chris came round to give us a no obligation valuation. He arrived on-time, his friendly manner put us at ease, and he did a thorough job of looking round the property. He patiently gave us plenty of sound advice, plus a realistic estimate of the value. He also made the process easy and pleasurable.
Thank you for such a lovely review for Christopher. I am pleased to see that you have been happy with his service. Kind Regards Cassie Tovell, Branch Partner for haart Harlow.
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Yes. In The Trusted Agent 2026 awards: haart, Harlow won Platinum.