Trusted Agent profile · Harlow

haart Harlow reviews

4.9

★★★★★ Excellent

636 reviews across 2 platforms

18, Broad Walk, Harlow, CM20 1HT

haart's office in Harlow, at 18, is rated 4.9 out of 5 across 636 reviews on two platforms, including 624 Google reviews rated 4.9.

Google logo

4.9 / 5

624

Reviews on Google

This office

Facebook logo

4.0 / 5

12

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harlow office, from every platform, shown as written. First names only.

5/5

Google

Would highly recommend Haart Estate Agents Harlow, particularly Cassie & Kristine. Both helped and guided us through buying our first home, and always kept us updated on any progress or issues. So friendly and professional.

Lauren · 10 June 2023

Agent replied · 11 June 2024

Hi Lauren Thank you for your feedback. We are pleased you were happy with the service you received. We wish you all the best for the future. Regards Harlow Haart

5/5

Google

After the disappointment of losing our initial buyer, Cassie's team kept us updated weekly during a difficult time in the housing market. Fortunately, they found us another buyer over the Christmas period, and we completed on the 24th May 2023. We cannot fault one thing with the Harlow branch. They were happy to take calls, and for us to pop in in for an update at any time. When we were due to exchange contracts, it was Cassie and Kristine that went the extra mile to ensure that all the solicitors were talking to each other, when it didn't seem like it would happen.

Nigel · 27 August 2023

Agent replied · 13 June 2024

Thank you Nigel for you lovely feedback. It has been a pleasure working with you. Myself and Kris wish you all the best in your new home. :-)

5/5

Google

Having been unsuccessfully trying to view a particular property that was listed with another agency for a number of weeks, I noticed that it was listed with HAART also. Right from my very first telephone call I found Robert Hume to be very professional and very prompt in answering any questions pertaining to the property and booked a viewing that matched my availability. On the day of the viewing communication was very clear and Robert met us at the property at the agreed time, we are now contemplating putting an offer in for this property, we have been impressed every step of the way so far

Nathan · 27 August 2023

Agent replied · 13 June 2024

Thank you for your 5* review Nathan. I am happy to hear that Robert was professional and prompt in your dealing with us. Thanks haart Harlow team.

5/5

Google

Chris was very thorough, thoughtful & gave us a very good experience when viewing several properties across Harlow & Epping.

Ryan · 10 May 2024

Agent replied · 11 June 2024

Morning Ryan Thank you very much for your lovely review and 5 Stars. We are pleased that you were happy with the service you received from Chris.

5/5

Google

My husband & I recently viewed a property in Harlow with Alex. He was knowledgeable about the history & features of the house, quick to answer any questions we had, friendly, and professional. The visit went smoothly, and we would definitely recommend this branch to anyone looking to purchase a property in the Harlow area.

Amy · 24 November 2024

Agent replied · 8 December 2024

HI Amy Thank you for your lovely review and 5 stars.

5/5

Google

Alex Tanner-Smith offered the viewing promptly and according to my preferred date and time, asked my requests and shared details of other property available on the market. He was enthusiastic, friendly and yet professional at the viewing addressing my questions and having a print out with the property details to give me at the end of the view.

Alessia · 25 September 2024

Agent replied · 25 October 2024

Thank you Alessia for your review and kind words. We are very pleased you are happy with the service you received from Alex. We hope we can find you your dream home. From Haart Harlow.

5/5

Google

Thanks Robert for showing me the house on bank holiday when not many estate agents are working today!

Jerome · 10 May 2024

Agent replied · 11 June 2024

Thank you Jermone for your review and 5 stars.

5/5

Google

Haart Estate Agents HARLOW Branch. I've been dealing with Kristine and Cassie, they have both been brilliant from the start, they have been reassuring every step of the way and helping me over and beyond their duties, this process has been quite stressful for me as I no longer live in the UK so not being there to oversee things can be quite unnerving but having them both at the end of an email and phone has been a god send. I can't recommend Haart Estate Agents HARLOW enough they're a great team. I owe them both a nice bottle of wine as a thank you. Fingers crossed I complete asap. Angela Dawn Ovenden

Angela · 10 June 2023

Agent replied · 11 June 2024

Hi Angela Thank you so much for your lovely review and kind words. We are pleased that you are happy with our service. Fingers crossed we can get this completed asap. Many Thanks Cassie, Kris and the Haart Team.

5/5

Google

Christopher was an expert in his field with a fantastic insight into our market and tailored his knowledge to suit our personal needs

Jack · 11 January 2024

Agent replied · 11 June 2024

Hi Jack Than you very much for your 5 stars and your kind words. Regards The Haart Team

5/5

Google

Chris was very professional and answered my questions perfectly. Great guy to sell your house with.

OnStage · 26 May 2024

Agent replied · 11 June 2024

Thank you very much for your review and we are pleased you are happy with the service you received from Christopher.

5/5

Google

Excellent service and communication. Araminta has been very helpful and quick with responding. 5*

Jack · 27 June 2024

Agent replied · 26 August 2024

Dear Jack, Thank you so much for taking the time to leave me this review, it has been a pleasure assisting you so far. Many Thanks, Araminta Blackwell, Senior Negotiator, haart Lettings Harlow

5/5

Google

We purchased our property through Haart some six months ago, and we have had masses of help especially during this past six months. Our purchase was quite problematical as our Vendor died during the sale. However all went through eventually, but not without it's problems, but Haart was there for us. Cassie has worked wonders on our behalf. Sincere thanks to her. My slogan for Haart is : THE ESTATE AGENTS WITH A HEART. Thanks to the whole team.

Jan · 10 June 2023

Agent replied · 11 June 2024

Jan, thank you so much for your lovely review. Please keep popping in to say hello. All the best Cassie.

5/5

Google

It was nice experience with Halle and Haart.

Jannatul · 17 March 2026

Agent replied · 17 April 2026

Thank you for your review and 5 stars really pleased you were happy with the service you received. Haart Harlow lettings

5/5

Google

Kris has been absolutely fantastic all the way through the process. She was my sellers estate agent but she went over and above to help us with a tricky situation. Our move was not plain sailing but we got there eventually and I think without Kris’s help it could have taken a lot longer.

Kim · 11 June 2019

Agent replied · 11 June 2024

Dear Kim Sones, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Alex was so good and honest happy to the service. Thanks Haart

FCC · 27 July 2024

Agent replied · 26 August 2024

Thank you what a lovely review for Alex. From the haart team

5/5

Google

Had some good viewings, showing of the properties went very well. The gentleman Callum Sheekey was very professional and helpful with information regarding the property .

Rozana · 13 October 2023

Agent replied · 11 June 2024

Thank you very much for your kind words Rozanna, I'm looking forward to helping you find a home. Kind Regards Callum Sheekey Lettings Negotiator

5/5

Google

Christopher Clarke helped us with a valuation. He was very helpful and knowledgeable about the local market. Had clearly done the homework to ensure he was fully prepared before visiting us. When I called into the office prior to his visit staff were attentive and did all I asked of them. All around a good experience thus far.

Anthony · 26 August 2024

Agent replied · 25 October 2024

Thank you Anthony for your kind words and review. I am pleased that you are happy with the service you have been provided. Should you need anything, any member of our team are here to help. Kind regards Cassie Tovell, Branch partner for haart Harlow.

5/5

Google

Aramimta Blackwell was really nice and professional.She made me fall in love with the property viewed.

Femi · 10 May 2024

Agent replied · 11 June 2024

Dear Femi, Thank you for taking the time to leave me a review! Kind Regards, Araminta Blackwell Senior Negotiator, haart Lettings Harlow

5/5

Google

I had a really nice experience viewing a flat in Harlow with Gagan. I worked til 4:30pm in Harlow and Gagan kindly arranged a house viewing at 5:30pm for me. He remained friendly and professional throughout the viewing. Knowing that I walked a long way to the flat, he even offered me a drive to Harlow Town train station. He is a really nice guy. Liked his professionalism.

Himmy · 12 February 2024

Agent replied · 8 December 2024

Thank you Chun Him Lee for your 5 Star Review, I'm looking forward to finding you your property. Kind regards Gagan Bassi Lettings Negotiator

5/5

Google

Rob was very helpful. Did take the time to find answers to our questions even after we were done with the viewing. Emailing us with the additional information we requested.

Dawood · 10 June 2023

Agent replied · 11 June 2024

Thank you for your feedback and we are pleased that you are happy with the service you received.

5/5

Google

Recently I had a good time viewing house at Spencer Croft with Robert Hume from Haart in Harlow. Very friendly, helpful, great customer service!! Highly recommend Robert as brilliant agent!

Arminas · 10 June 2023

Agent replied · 11 June 2024

This is lovely feedback regarding Robert, thank you. We are glad he is giving you a 5 Star service. Thanks Cassie.

5/5

Google

I very recently worked with Josh at Haart and have been really pleased with his service. He has always responded very quickly and has been really helpful throughout the process!

Robin · 10 June 2023

Agent replied · 11 June 2024

Thank you for your 5* Review for Josh. We are pleased you are happy with his service. Thank you - Haart Harlow Lettings.

5/5

Google

They are the most kind hearted and friendliest estate agents I have ever worked with. They took good care of me and made all my paper work go quicker. When I got my keys they were all cheering and were happy. Working with them felt like we were “family” friends. So if there is any new homebuyers I strongly Suggest that you have a look at Haart estate agency as I was very pleased with the customer service.

Yaz · 10 June 2023

Agent replied · 11 June 2024

Thank you so much for your lovely review. Thank you for our lovely chocolates. We wish you all the best in your new home and we are here if you need any assistance. All the best haart Harlow

5/5

Google

Araminta was very helpful and made the process of viewing a house easy. Thank you

Sam · 19 May 2024

Agent replied · 11 June 2024

Hi Sam Thank you very much for your lovely review. We are so pleased that you are happy with the service you received from Araminta

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