Every review we hold for the Harlington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would sincerely thank Mark with his excellent and professional support towards selling our property with great service. We were kept updated on the whole process from start to finish. I am very very pleased with Mark and his colleagues at Charrison Davis and highly recommend their services to anyone who wants to buy or sell their properties. Mark is very kind hearted person and very supportive. Communication skills are great. We, as a family would like to wish a great success and best wishes to Mark and his team deep down from our hearts. All the best and best regards Mark.
Taz · 13 March 2026
★★★★★ 5/5
GoogleThe service received from Brain, Sam and Kate is excellent. They respond in a timely manner. I been with them over 20 years and cannot not fault the Charrison and Davis. Want to say big thank you.
Ranju · 22 July 2026
★★★★★ 1/5
GoogleI would give it NO STARS
Please do not deal with BRIAN BAILEY
Not only he falsely advertised about helping the residents of Harmondsworth & Sipson to apply for the Hardship Scheme through the Heathrow Airport Authority, my case failed to get through after a year, and I suffer from a Mental Illness where my property is going through a split with my Ex Partner. Also I was always chasing him about this and the sale of my Property which has been on the Market since last September.
Failure to respond, I have all evidence on emails which I can not post on here but an official complaint has been sent to the Property Ombudsman. Unfortunately Brian is the Director at Charrison Davis. I don't know why.....NegativeResponsiveness, Quality, Professionalism
PAUL · 21 June 2021
Agent replied
Good evening Parveen, unfortunately I am not in control of the Heathrow expansion and it's changes to their policies and spent a lot of time and money trying to help when no one else would. I am also not in control of the joint owner of your property who has stated they are buying you out of your share so will not except the offer your sister-in-law has made and I will not bully her into doing so. Finally I have always got back to you Parveen. Despite sympathising and understanding your frustrations with your situation, your behaviour earlier today and now this i think the Ombudsman's involvement is a good idea.
★★★★★ 5/5
GoogleI have been a tenant with Charrison Davis for over 12 years. Over a decade later, I can say they’ve been professional and reliable and easy to deal with.
Any maintenance requests over the years were handled promptly, repairs were done quickly, and the contractors they used were respectful and professional.
They always treated me fairly and respected my rights as a long-term tenant.
Rent increases were reasonable and always properly explained.
Now that I am at the end of this tenancy, I couldn't have asked for a better Landlord/Agent.
Thank you, Brian, Sam and Kate.
Vincenzo · 13 December 2025
★★★★★ 1/5
GoogleI hope not everyone has the same experience as myself and family.
From day one the complete lack of communication and transparency continued throughout my whole time.
Somethings we understand are out of their control but other things are inexcusable.
I would never recommend this agents to anyone i know and hope they have learned lessons.
Total miserable experience.
Paul · 13 December 2025
★★★★★ 1/5
GoogleAvoid this agency if you are looking for a property to purchase. They use misleading photos on their site; the actual properties are in disrepair and require total modernisation. To make matters worse, the manager was incredibly rude when I called to complain.
S · 16 March 2026
★★★★★ 5/5
GoogleBrilliant service Brian and his team exceptionally helpful.
Winston · 13 October 2025
★★★★★ 1/5
GoogleThis company deserves zero stars. The worst company to appoint avoid at all costs.
BRIAN BAILEY IS THE COMPANY DIRECTOR, HE HIDES AND COWERS AWAY, TAKES YOUR MONEY AND IGNORES ALL COMMUNICATION. HE HAS BEEN REPORTED TO THE OMBUDSMAN MANY TIMES AND HOPEFULLY THEY TAKE FIRM ACTION ON THE FIRM.
Jodie · 13 October 2025
★★★★★ 5/5
GoogleCharrison Davis really impressed throughout their management of our house sale. From getting the valuation spot on, to the efficient administration and then the post-offer support/chasing/advice, they were absolutely first class. If I was selling a house anywhere in West London, they’d be my first choice every time. A special shout out to Chris and Michael. Thanks chaps.
B · 31 March 2023
★★★★★ 5/5
GoogleWe sold our house with Charrison Davis and received a professional and friendly service from Sam and Tony throughout the entire process. Extremely knowledgeable and efficient estate agents who take pride in their work and the stress out of buying and selling a house as they accompany viewings where required and keep in contact regularly to provide feedback and updates. Would highly recommend! Thank you Sam and Tony
Clare · 30 July 2020
★★★★★ 1/5
GoogleWhere can I start? A massive question... Not reliable nor professional Estate Agents... Lots of problems for a tenant... in order to resolve small or vital urgent issues and problems... It has been 4 months living in an accidental state of the property... The Director Brian of the Estate Agent is a very rude person and truly hard people to get through...
A · 31 December 2020
★★★★★ 5/5
GoogleVery Good service Archie has helped me buy my first property and the process was very simple and relaxing.
Someguy · 13 March 2026
★★★★★ 5/5
GoogleExcellent service from Cherelle, Sydney and Fran for all their help in the sale of our house in Hillingdon. Kept us well informed with regards to viewings and feedback. Special thank you to Cherelle with her advice and support during the process.
Chez · 13 April 2023
★★★★★ 5/5
Facebookreported the same issue several times (leak toilet) since 2020, until the present nothing was done. This issue is a concern as is cause of health condition in the household.
Contacted them several times, last on the end of November wich Samantha reply will send someone to check it on the next day. After 1 month they never get back to me. 3 years gone and still nothing was done.
other is the cleaning and the care of the garden.
Marco · 20 December 2023
★★★★★ 5/5
GoogleThis agency found a tenant and completed all the relevant paperwork for us with no hassle. Thanks Prestige
Prestige · 30 March 2024
★★★★★ 5/5
GoogleI am happy to join in the lease updating project
Alan · 13 February 2026
★★★★★ 5/5
GoogleWe were the first time buyer these estate agent’s especially Sydney& Cherelle were really a great help. They guide us. We would highly recommend them.
Mir · 13 April 2023
★★★★★ 5/5
GoogleI recently bought a BTL property and Cherelle was very helpful from the start till the end. I have had various dealings with other estate agents but non of them were so involved and supportive like her. Thank you.
Asim · 31 December 2020
★★★★★ 5/5
GoogleI recently bought a BTL property and Cherelle was very helpful from the start till the end. I have had various dealings with other estate agents but non of them were so involved and supportive like her. Thank you.
Asim · 22 December 2020
★★★★★ 1/5
GoogleI went to see a house with one of their agents not to mention it! that moment when we saw the house we confirmed that we wanted it! He tells us that we had to give a deposit and that! and of which I would have no problem! 5 days passed and nothing sent me the information! It turns out that the boy calls me and tells me that his allegedly was already settled !! when you know it was not like that! I'm sure I came with a negotiation with another client! I find it bad taste and nothing professional !!! I would not recommend it for anything in the world!
incidentally, I went to the agency several times asking what had happened to the house and nothing that they had information about it !!
that was about two months! It is never too late to give my opinion! be serious people!NegativeResponsiveness, Quality, Professionalism, Value
ROSANA · 21 June 2021
★★★★★ 5/5
GoogleExcellent customer service , very good knowledge of the area , many thanks to Cherelle that has been very helpful , I highly recommend the agency .PositiveResponsiveness, Quality, Professionalism, Value
Isma · 21 June 2021
★★★★★ 1/5
GoogleNot professional agency,two days talking someone call back you.newer call back .Today the gus said someone call you ,and off .
Where is boss ????
123 · 15 March 2022
★★★★★ 5/5
GoogleExcellent customer service..Always willing to help..Brian is always helping and his advice is very good and professional...The whole team always do an excellent job.Thanx..PositiveResponsiveness, Quality, Professionalism, Value
Laty · 26 August 2021
★★★★★ 5/5
GoogleI would like to take this opportunity to thank you for all your help in making the sale of my Mums house go as smooth and stress free as possible.
We found your service to be very proactive and always willing to go above and beyond to help the sale go through, taking the pressure off my elderly Mother..
I would have no hesitation in recommending the services of Charrison Davis in the future.PositiveValue
Joy · 21 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
