Trusted Agent profile · Haringey
★★★★★
762 reviews across 2 platforms
284 High Road, Tottenham, London, N15 4AJ, Haringey, N15 4AJ
Hunters's office in Haringey, at 284 High Road, is rated 3.0 out of 5 across 762 reviews on two platforms, including 208 Google reviews rated 4.8.
Every review we hold for the Haringey office, from every platform, shown as written. First names only.
1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
5/5
GoogleExceptional service from start to finish! The agents were professional, responsive, and knowledgeable. They guided me through every step of the selling process with expertise and ensured a smooth transaction. "Hands down, the best estate agents I've ever worked with! Whether buying, selling, or renting, Mustafa and his team deliver top-notch service. They've taken care of me for the past two years, and I couldn't be happier with their work. Highly, highly recommend them.
1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
1/5
TrustpilotMoney for nothing
Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!
5/5
GoogleMustafa is simply outstanding in his field. I am so happy that I was lucky enough to choose him to work with. From the outset, he was professional, knowledgeable and helpful. Always calm and unflappable - he always took everything in his stride while being reassuring and always available. This is one review that I absolutely love writing because I know Mustafa cares about every single client but yet won't be praised in person! (I know - I tried!) Mustafa - You elevate estate agency to completely higher level. Thank you.
5/5
GoogleHunters recently assisted me with the sale of my property. I experienced them as knowledgeable, professional and helpful. I received great care and attention from Mustafa throughout the process. My property was presented well, and I was given detailed information about viewings and good advice. Following acceptance of an offer, Mustafa's attention to communicating with the buyer, my solicitors and myself meant I always felt like the process was in good hands. I felt that I could rely on him to let me know as and when there was something that required my attention. I am grateful to Mustafa and the team and could not have asked for better service. I strongly recommend you speak to them if you're looking to buy, sell or rent in the area.
1/5
TrustpilotUNPROFESSIONAL AND DISHONEST
Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"
5/5
GoogleCannot fault the service from Hunters. Timea is helpful and professional and resolves any issues that arise very speedily. Always on hand when needed. I’ve always had top notch service.
5/5
GoogleI truly appreciate how smooth the experience has been with Timea and the Hunters team, especially compared to what we’ve encountered with other agencies in the past, including our current one. I would really like to have them as our estate agents in the future!
Hi there Shubham, Thank you for the lovely feedback. We really enjoyed having you as our tenant … More
5/5
GoogleBriam and his team are brilliant. It took two weeks from walking into the office to having tenants in my flat. The service that they offer has been outstanding. All e-mails are responded to within 24hrs and they have the best interest of both tenants and landlords at heart. I would definitely recommend Hunters Tottenham to everyone.
Thanks for your kind words Doug, much appreciated. We always manage our properties in a fair way and make sure they are maintained with great tenants.
5/5
TrustpilotI had an exceptional experience working…
I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.
1/5
TrustpilotAwful experience
Awful experience. Poor repairs. Illegal eviction - should have been a section 8 as landlord was selling up and tried to use the deposit for renovating the property into a HMO. Hunters also charged the previous tenants for professional cleaning which we were told would be happening in the first week or so of moving in. It didn't. They then tried to charge us for the same service. Wonder how many customers they do this to. Also charging for items not on the property but given to a neighbor, and later thrown out by him on his own garden area q(he advised landlord and hunters it was his to get rid of). They have identified it as formerly mine from property inspection photos which legally should not be taken of my possessions. Con artists. Pending further action.
1/5
TrustpilotTotal scammers!
Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!
5/5
GoogleI had a first class service from Hunters in Tottenham. From start to finish I felt I was in safe hands and I was not pushed or rushed to make any decisions. The quality of the service including the photographs was excellent. Everything was delivered with a high level of consideration and aspiration. Though out the process Mustafa was available to guide, offer advice and provide ideas. I cannot recommend Hunters in Tottenham highly enough.
5/5
GoogleHunters estate and letting agents have made a really big impact in me and my family’s life I really recommend as they have had our house sold in a good amount of time and price, thank you especially to Mustafa khalifa for getting it all together we really appreciate it.
5/5
GoogleI cannot thank or praise this agency enough. I was tasked with selling my deceased relative's house from 150 miles away. Over a protracted period waiting for probate, Mustafa, Brahim and their team looked after me and the house, visiting to …
Dear Miss Bamford It was a pleasure to represent you and your family. We understood the … More
1/5
GoogleBad communication. Was left in the dark for a property to let for 4 weeks no reply to several emails. Asked to be notified if the offer was accepted either way and nothing. Obviously just commission hungry as letting me know would put …
Dear Steven, Many thanks for your feedback, and we are sorry to hear that you feel this way. … More
1/5
TrustpilotHunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
1/5
TrustpilotI phoned up a interest in a property…
I phoned up a interest in a property and got a private mobile number saying she worked for hunters, the next 2 days I bombarded with calls and 2 booked appointments. I politely asked to be left alone then a call literally 20 mins later and again the next day to see if I was attending a meeting with her and her husband on a Sunday. What is going on here if anyone can shed any light on this , I was so stressed out I blocked her. I wouldn't go to these if they were last estate agents left. Garbage
1/5
TrustpilotLeaving flats on zoopla that have been…
Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score
5/5
GoogleI always receive amazing service from the team. Special mention to Aaliyah and Timea. They are so knowledgeable in their field handling all my property issues efficiently and to the highest standards. Best in the area! Would recommend to anyone.
Hi Aaron, thank you very much for your feedback. Aaliyah and Timea are both excellent members of team, and I am sure they will continue to perform to the standard you expect in managing your property with efficiency and diligence.
5/5
GoogleOutstanding experience with Hunters! I’m a first-time buyer and from the moment I reached out to them, their team was incredibly helpful and responsive. They took the time to understand my preferences and needs, presenting me with a range of suitable properties. Mustafa was knowledgeable about the area, answering all questions smoothly and providing advice regarding the buying process. I couldn't be happier with their services! Highly recommend to all prospective buyers.
5/5
GoogleBest agents in London! Had a really great experience selling my property with Mustafa / Hunters. He’s a true expert with several years experience. The entire process was stress-free, honest and clear. Highly recommend.
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