Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our flat through Greene's in Crouch End and they were great. The whole sales team were very helpful. I felt like they understood the flat's USPs and communicated that to potential buyers. They are all lovely people in the office who helped us through the inevitable stresses and strains of selling and buying, but a special thanks to Summer, Andrew, and James who we saw most of, and gave us consistently good advice. Would definitely use them again.
Anna · 24 October 2018
Agent replied · 22 October 2024
Hi Anna,
Thank you for taking the time to leave this 5 star fantastic review for the service you have received from the dedicated sales team at Greene & Co in Crouch End. I am pleased that the branch satisfied themselves with your flat's unique selling points to sell your flat as best they could. Thank you for the recommendation. Many thanks, Maryjane.
★★★★★ 5/5
TrustpilotApril Kane property manager
I have had a very positive experience working with April Kane as our Property Manager.
Manuela · 22 July 2026
Agent replied · 22 September 2026
Thank you for taking the time to share your feedback.
I am delighted to hear about your positive experience with April. It is wonderful to know that she has been professional, responsive and efficient throughout your tenancy, and that her communication and dedication to resolving issues promptly have made a positive difference.
I will ensure that your comments are shared with April and her management team, as I am sure they will be pleased to receive such positive recognition of her efforts.
Thank you again for your feedback.
★★★★★ 5/5
GoogleWe recently sold our flat through Greene and Co. and have been very happy with the service they provided. Having originally purchased our flat via an online agency and found the negotiations to be a stressful and unpleasant experience without an agent to handle it, we chose to use Greene and Co. for our sale and found it a much less stressful and drawn out experience.
Andrew did a brilliant job of handling our sale. He is a good people-person and negotiator, and we were impressed with his ability to explain both sides' perspectives to each other. He was efficient in dealing with our enquiries and returned our calls promptly. He showed us kindness well beyond the call of duty and was a firm favourite with our little toddler, who called him "An-ew" excitedly whenever he came round!
James also did a great job of drumming up interest in our flat and getting to know the finer details of our property. Although he didn't handle our sale, he was helpful, friendly and efficient in passing on messages etc.
Summer is an impressive manager who clearly loves managing a well-run estate agency. We chose to put our faith in her due to her positivity and the strength of reviews of previous clients, and she and her team have lived up to our expectations.
Estate agents don't always have the best reputation but Summer, Andrew and James all stood out to us as decent, kind people who worked hard to help us sell our place. We wouldn't hesitate to recommend them or to use them again in future.
Jessica · 24 October 2017
Agent replied · 22 October 2024
Dear Jessica, thank you so much for this fantastic review of Greene & Co. We love hearing about positive feedback and are so pleased to hear that you found Summer, Andrew and James to be so helpful. Thank you for letting us know about your great experience.
★★★★★ 1/5
GoogleOverall, I had an unpleasant experience with Greene & Co. We moved in to one of their properties early 2014 and lived there for 18 months. In the very beginning everything seemed great, the staff was polite and professional. But when all the contracts were signed and we started living in the property, every time we (me and my partner) tried to communicate with our property manager regarding any queries, we had to chase for up to 5 days for a reply and only after cc'ing senior managers in the emails, we would get a reply.
We had to wait for weeks, sometimes MONTHS for issues to get fixed, even though it states on their website that Urgent Queries are dealt with within a few days.
Once our pipes got blocked and we were unable to use the washing machine and kitchen sink for over 6 weeks. We had to take all of our clothes to the cleaners (at out expense, only once the landlord offered us £ 20.00 as gesture of goodwill, how Greene and Co put it) and wash the pots and pans in the bathroom sink. For 6 weeks in a tiny bathroom sink!!! This issue was dealt with absolutely unprofessionally, we had to chase and call and still we would get a reply weeks later only to hear Greene and Co blame the building managers. Also, in the end when the boiler company did come in, our manager from Greene & Co didn't inform us beforehand so we came home from work to see our front doors being wide open with 2 people working but we didn't prepare, put our valuables away etc. I find it extremely unprofessional for a letting agency.
Often, I would send an email and the property manager would just say that she didn't receive it, or received only photos without any text. This is just silly, I didn't believe it once, because all other emails did come through, it was only the unpleasant ones that "got lost". Once, my boyfriend called their landline in the office and the Property Manager said she can't talk because she is out on a property with a client. That was highly unbelievable as well.
One other thing is that it is stated in the contract that the landlord or representative from Greene & Co can come in after giving us a 24 hour notice. Only once or twice we were given that notice, otherwise at least 10 times they just called us 20 minutes before the landlord was there so we had no choice but to approve. I understand that there are different circumstances but I had a feeling that our opinion never mattered for them at all.
Also, a lot of times when I sent an email, the property manager misspelled my name. It's not that it's that important, it just left a bad aftertaste and a feeling of disrespect. She called me "Alicia, Anna, Alison, Elisa" and at one point it just started to seem rude, especially because my name is in my signature.
I would rate Greene & Co with 2 Stars, rather than 1 because "Hated" is a strong word. But every time I think of the 6 weeks of washing pots in the bathroom... You guys are awful and 1 star is all you get.
Alisa · 25 October 2015
Agent replied · 22 October 2024
Customer satisfaction is our highest priority so thank you for sharing your feedback. We strive to provide the best service for all of our customers and are very sorry that on this occasion we have not met your expectations. Our service levels and response times are something that we pride ourselves on, with our Property Managers attending to emergency maintenance issues out of hours including evenings and weekends. Whilst the systems that we have in place typically provide a seamless experience for our customers, due to untimely internal transitions, you did not receive the service we pride ourselves on. And for that we apologise. We are reviewing your feedback with our team. If you wish to discuss this further while we investigate this issue, please email us at tanem@greene.co.uk
★★★★★ 5/5
TrustpilotVery responsive and helpful
Very responsive and helpful to us as tenants, which is really appreciated. Madeleine Turns has been an excellent property manager and has helped us to sort any enquiries or issues quickly. Thanks!
Esme · 6 October 2025
★★★★★ 5/5
TrustpilotDanish Ashraf is a class act
Danish Ashraf has single handedly transformed my experience of Hamptons.
Mr · 2 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear about the positive difference Danish has made to your experience with Hamptons. Your comments perfectly reflect the qualities we value most in our Property Managers, and it is wonderful to know that his proactive approach, professionalism and commitment have provided you with such confidence and reassurance.
Managing challenging situations is never easy, and it is especially pleasing to hear that Danish remained calm, professional and solution-focused throughout while working to achieve the best possible outcome for all parties. We're also glad that his sense of humour helped make even the more difficult situations a little easier to navigate.
Your feedback is greatly appreciated, and I will ensure that your kind words are shared with Danish and his management team. I know he will be thrilled to receive such high praise.
Thank you once again for your continued trust in Hamptons. We look forward to supporting you for many years to come.
★★★★★ 5/5
TrustpilotFriendly
Friendly, helpful and professional staff achieved a good result for us in difficult market conditions.
Allan · 26 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave this review.
We are delighted to hear that you found our team friendly, helpful and professional, and that we were able to achieve a good result for you despite the challenging market conditions.
Your feedback is greatly appreciated. We wish you all the very best for the future and thank you for choosing Hamptons.
★★★★★ 1/5
TrustpilotAvoid like the plague
If you are considering hiring Hamptons to let and/or manage your property, I would strongly recommend you don't.
Noelia · 4 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave your review. Providing a high standard of customer service is extremely important to us, so we are naturally disappointed to read about your experience.
We take all feedback seriously and would welcome the opportunity to look into your concerns in more detail and address the points you have raised. Please contact us at customercare@hamptons.co.uk with your details so that we can investigate thoroughly and respond appropriately.
Thank you again for bringing this to our attention.
★★★★★ 5/5
GoogleHave an excellent relationship with the rentals guys at the Hamptons Crouch End office. They understand my needs and what I am looking for and deliver every time. Really appreciate your hard work and effort.
Jatinder · 17 January 2026
Agent replied · 17 April 2026
"Thank you so much for your kind words! Our team at Hamptons Crouch End works tirelessly to ensure our customers' needs are met. We truly appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently sold our house through Hamptons in Crouch End. The service provided was excellent from start to finish. Andrew and the team are fabulous and managed to sell our house extremely quickly. Big thanks to Andrew, Katie and Antonio for doing a fabulous job!
Angela · 23 October 2023
Agent replied · 22 October 2024
Thank you for your wonderful review Angela. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
TrustpilotExcellent service from Ayo
Excellent service from Ayo. Prompt, accurate and responsive. That’s all you need!
Rob · 1 July 2026
Agent replied · 22 September 2026
Thank you for your kind review.
Prompt, accurate and responsive communication is exactly the standard we strive to deliver.
We greatly appreciate your feedback
★★★★★ 5/5
TrustpilotGood communication and very fast…
Good communication and very fast response to the maintenance service
Trywell · 14 July 2026
Agent replied · 22 September 2026
Thank you for your positive feedback.
We're pleased to hear that you found our communication to be good and that the maintenance issue was responded to quickly. We strive to provide a prompt and efficient service, and it's great to know this was reflected in your experience.
Thank you for taking the time to leave a review.
★★★★★ 1/5
Trustpilot⚠️ HORRIBLE EXPERIENCE AS A BUYER - AVOID HAMPTONS BLACKHEATH!! ⚠️
GTX · 5 July 2026
Agent replied · 22 September 2026
Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with your experience when arranging a viewing through our Blackheath office.
At Hamptons, we aim to provide a professional and courteous service to all customers, and we are concerned by the issues you have raised regarding the communication you received and the way in which your enquiry was handled. We understand how frustrating it can be when a viewing appointment cannot be accommodated at a preferred time, particularly when travel arrangements and other property viewings have already been planned.
We take all customer feedback seriously and would welcome the opportunity to investigate your concerns further. If you would like us to review the matter, please contact our Customer Care team at customercare@hamptons.co.uk, providing your full name, contact details, and any relevant information relating to your enquiry.
Thank you again for bringing this to our attention.
★★★★★ 5/5
GoogleWe are really impressed with Hamptons! Ben was our estate agent and we couldn’t have asked for anything more. From the first viewing to completion, the service was to a really high standard. The whole purchasing process was very smooth and …
Imogen · 17 April 2025
★★★★★ 5/5
GoogleBoth Poppy and Haiden were both incredible to work with and made our move a breeze. Can highly recommend the Hamptons team in helping you with your next purchase or let.
Lauren · 25 May 2024
Agent replied · 22 October 2024
Thank you for your review Lauren. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 4/5
TrustpilotDanish Ashraf has been so helpful…
Danish Ashraf has been so helpful during my tenancy, replying to my emails same day and consistently following through. Thank you!
Bex · 17 November 2025
★★★★★ 5/5
GoogleBen and Andrew from Hamptons were outstanding in selling both our flats in Crouch End, i could not recommend them more. top professionals!!
Guillaume · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind words and recommendation! We are delighted that you had a positive experience with Ben and Andrew from our team. We strive to provide top-notch service and are happy to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSyed was very helpful and on it
Eden · 6 May 2025
Agent replied · 9 June 2025
Thank you for your brilliant 5* review. Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 1/5
TrustpilotExtremely disappointing experience with Hamptons at Whyteleafe House
I rented my property through them and remained in contact throughout my tenancy, including during a prolonged and serious noise issue from a neighbouring flat. Despite repeated complaints over many months, communication was largely limited to messages being passed back and forth, with no clear ownership or meaningful resolution.
A · 27 April 2026
★★★★★ 5/5
TrustpilotI Happy Landlord that lives in Australia.
I have been renting my property out in Windsor with Hamptons for over 18 years as I live in Australia. They have always been fantastic and make sure my house looks even better than when I lived it. Great at vetting tenants and keeping up to date with maintenance issues. They keep me happy and my tennant happy. Current property manager is Patryk who is great , very responsive and effective.
Anthony · 15 October 2025
★★★★★ 5/5
TrustpilotFirst class service…
I've always found Mandy Dorta and the team exceptionally helpful and quick to act when needed. First class.
Simon · 27 November 2025
★★★★★ 5/5
TrustpilotI was helped by Danish Ashraf who works…
I was helped by Danish Ashraf who works for Hamptons to arrange the problems I had in my apartment.
Tuula · 12 November 2025
★★★★★ 5/5
GoogleNothing but good to say about everyone we interacted with at Hamptons, Haiden took extra care of us with all our needs and Isaac was a pleasure to correspond with. Well done Hamptons.
Kristoffer · 25 February 2024
Agent replied · 22 October 2024
Thank you for your review Kristoffer. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHaiden and her team were exceptional in the process of the letting of my property. Highly recommend their service.
Patch · 8 October 2024
Agent replied · 22 October 2024
Thank you for your review Patch. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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