Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Chorleywood team has been great
The Chorleywood team has been great. I want to mention Rebecca Poole as one the most responsive agents we have worked with.
Farhad · 11 March 2020
Agent replied · 25 October 2024
Thank you for leaving us a review, we are delighted to hear Rebecca and the team provided you with such a high level of service and look forward to making them aware of your feedback.
★★★★★ 5/5
TrustpilotCentral Heating issue
I reported to Katie on Monday morning 13th December that my Central Heating broke down on Sunday morning, by 3pm Monday the problem had been fixed. I could not ask for a better professional service. I always receive a first class response and assistance from Katie.
Yvonne · 14 December 2021
★★★★★ 1/5
TrustpilotAwful customer service and ineffective…
Awful customer service and ineffective staff.Have had multiple problems with a rental property and there management of repairs is appalling.Avoid if you can.
Rachel · 15 August 2019
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review. Hamptons International take great pride in offering a high level of customer service and we are naturally disappointed to hear you are dissatisfied with our management services. I can see there are no outstanding works at the property but should you require further assistance please do not hesitate to escalate the matter with your property manager or contact our customer care department. Thank you again for providing us with your feedback, we will ensure this is passed on internally.
★★★★★ 5/5
TrustpilotLovely staff
Katie picked up the phone to me today at 10:15am, she was so pleasant to speak with and awfully helpful, cannot thank her enough!
Alice · 4 January 2024
★★★★★ 5/5
TrustpilotVery efficient property management…
Very efficient property management service,always keeps us in touch with all issues related to our property let
Tim · 13 May 2024
★★★★★ 1/5
TrustpilotWorst in the market
I had the worst experience so far! Absolutely the worst agency I have worked with. After we moved to our house, the agent stopped answering our questions, emails, didn't share any user manuals, never helped us about the issues that we had with the flat. They don't event care about you.
S · 25 September 2020
★★★★★ 1/5
TrustpilotPoor service
Very poor service!!!!
Eyi · 7 February 2023
Agent replied · 25 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotVery efficient
Very efficient, keep me informed regarding either renting my flat or problems and remedies regarding tenants etc.
Mimi · 1 May 2024
★★★★★ 5/5
TrustpilotThe team provided an excellent service…
The team provided an excellent service from marketing to continuous support throughout . Sold first week.
Chrisrodmell · 22 April 2021
Agent replied · 25 October 2024
Thank you for your feedback, we look forward sharing your review with the team.
★★★★★ 5/5
TrustpilotMy experience with Yoanna at hamptons…
My experience with Yoanna at hamptons has been nothing but a joy, from start to finish, it has been a pleasure to deal with Yoanna and I can’t recommend her enough. Thank you for all your hard work
Joanna · 10 October 2022
★★★★★ 5/5
TrustpilotSandra McCrae has been operating as the…
Sandra McCrae has been operating as the Deposit manager for our London flat in holland park, she has been been professional, thorough and excellent throughout the whole process.
BG · 19 August 2023
★★★★★ 5/5
TrustpilotPrompt notification of any problems…
Prompt notification of any problems with the property and quick remedial action taken. And very friendly service
Matthew · 22 April 2024
★★★★★ 5/5
TrustpilotAnca
Anca, our property manager, is super responsive for both parties and helps get issues sorted efficiently.
EmmaSheller · 18 April 2024
★★★★★ 5/5
TrustpilotProperty Manager Anca Ciobanu
This refers to Property Manager Anca Ciobanu: courteous, efficient, conscientious, reliable, quick to respond and act.
A · 17 April 2024
★★★★★ 5/5
TrustpilotVery responsive and empathic
Very responsive and empathic. In particular my rented managed property manager - Ms Lucy Desborough. She tried her best in resolving issues and all that was dependant on her effort and will was fixed immediately.
Customer · 28 November 2022
★★★★★ 1/5
TrustpilotSales before safety
Disgraceful, marketing properties at Old Bellerbys Cottage, Wadhurst Place, Wadhurst with known defects and safety concerns. Safety last approach.
Hester · 3 December 2019
Agent replied · 25 October 2024
Thank you for leaving us a review. Unfortunately we have no record of working with 'Old Bellerbys Cottage' and are not currently marketing Wadhurst Place, albeit we were several months ago. We are not aware of any safety concerns within the building nor were we involved in the development process, so are unfortunately unable to assist. As we have no further information, we would advise you contact the developer or your managing agent should you have concerns. We apologise we are unable to help further as we have no current involvement but do hope you are able to find a suitable resolution.
★★★★★ 5/5
TrustpilotExtremely efficient!
I am very happy with how smooth the process was and how efficient Jack and Julia have been! Communication was superb, could not ask for anything more. I am very grateful for all the help and for keeping me updated! Thank you!
Diana · 2 December 2021
★★★★★ 5/5
TrustpilotThanks
Moved into the house slightly before all the work has been done by Max Barnes (property manager) was super helpful in sorting all the remaining work out and making sure we were both happy!
James · 29 November 2022
★★★★★ 5/5
TrustpilotNegotiating return of deposit
Hayley did a great job in managing the contract close out and negotiations on costs for damages/wear & tear. I feel she represented the interests of both parties in a fair and reasonable manner and we were both very happy with the outcome.
Donal · 15 September 2021
★★★★★ 5/5
TrustpilotJacob professionalism and attention to…
Jacob professionalism and attention to detail assured a smooth transition from valuation to completion. Would recommend highly...
Debbie · 6 February 2020
Agent replied · 25 October 2024
Thank you leaving us a review, Jacob will be delighted to receive your feedback!
★★★★★ 5/5
TrustpilotSharon is wonderful
Sharon recently helped us find a house to rent and was exceptional throughout. Efficient, thoughtful, caring and conscientious. I would highly recommend calling Sharon to manage or help you find a rental property.
Rachel · 13 December 2022
★★★★★ 5/5
TrustpilotKarin couldn’t have been more helpful
Karin couldn’t have been more helpful, first time renter moving down to London to work, he was very good and laid back and made me feed at ease throughout the process! the place he showed me round was great i’m very happy here.
Corey · 9 August 2021
★★★★★ 5/5
TrustpilotIman dealt with the end of tenancy…
Iman dealt with the end of tenancy deposit process efficiently.many thanks
Amit · 11 June 2024
★★★★★ 4/5
TrustpilotGreat service and helpful
Great service and helpful. Mandy always on hand to help with any questions or issues.
LR · 19 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.