Trusted Agent profile · Haringey
★★★★★
620 reviews across 3 platforms
Office 3, Katerina House, 43a Hornsey Park Road, London, N8 0JU, Haringey, N8 0JU
Hampshire Heights Ltd's office in Haringey, at Office 3, is rated 4.2 out of 5 across 620 reviews on three platforms, including 121 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Hampshire Heights Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Haringey.
Every review we hold for the Haringey office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
Jonty, Leon and Becky (Epsom Branch) are very professional and efficient service. Buying your own home was overwhelming however, they made its so easy for me & they're brilliant agents in the town. Don't let fear hold you to get into the ladder of owning your property, it worth it. Thank You. 🏘
5/5
TrustpilotAmazing lettings team at the Harpenden…
Amazing lettings team at the Harpenden branch. Extremely professional and attentive to both tenant and landlord. Always prompt to provide help and support when needed. Very respectful and professional.
5/5
TrustpilotPolite and professional staff.
The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.
Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.
1/5
GoogleTerrible services. Booked a viewing with them and I was at the door already. The agent didn’t turn up or call to reschedule beforehand at all.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
TrustpilotHorrendous
Horrendous , DO NOT USE OR TRUST, Mickey mouse accountancy system or clever fraud . Totally unapologetic when busted and still not paid. Use someone else .. save yourself some stress and money
Thank you for leaving us your feedback. Customer service is very important to us and we apologise for any inconvenience caused, please rest assured we always work with the best intentions and would never participate in fraudulent activities. We can see you have contacted the team on another platform and they have responded to you separately. Thank you again.
5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
5/5
TrustpilotQuick and professional.
Quick and professional.Problem solved.Thank you Melanie
5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
1/5
TrustpilotDirty smelly rats increasing there…
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotI am a tenant and the property…
I am a tenant and the property management team is fantastic in their support to resolve any issues promptly. My property manager is relentless in helping sorting things out - top marks!
Thank you for leaving us a review, we will ensure the property management team are made aware of your kind comments.
2/5
TrustpilotUnpleasant correspondence with Selina…
Unpleasant correspondence with Selina Doran, when simply enquiring about a property. Judgmental and assumptive attitude about my situation, which left me with a decidedly bitter taste. Would not recommend.
5/5
TrustpilotGreat service provided by Grace Campbell
Grace Campbell, who manages the property, dealt really well with our maintenance issue and sorted a washing machine replacement very promptly.
1/5
TrustpilotReally don't recommend
Really don't recommend, bad for tenants and landlords.The Fee so high like London eye. if you can go away from this agency. Not interested in you at all only in your money.
Customer service is very important to us and we are therefore disappointed to receive your review. Hamptons International always look to be fair with regards to termination fees and whilst we appreciate your feedback with regards to these, we do always work hard to ensure the best outcome for both Tenants and Landlords. We can see that following your request for an early release from your tenancy, the team facilitated an agreement between yourself and the Landlord with regards to the deposit to avoid you having to pay the usual costs. We do hope that despite this review, you were pleased that you were able to leave early with the minimum costs incurred and wish you the very best with any future tenancies.
5/5
TrustpilotJulian Powell
Julian Powell, who manages my flat in Clerkenwell, has done a superb job, especially in arranging a speedy clean between tenancies. I am very grateful for all his help and efficiency.
We are delighted to hear Julian has had such a positive impact on your experience with us and we look forward to sharing your feedback with him.
5/5
TrustpilotPatryk has given outstanding service…
Patryk has given outstanding service since he came into the job.It is a delight to have a comptent person to go to when things go wrong.Much better service than previously.
2/5
TrustpilotPoor service with change of tenants
Poor service with change of tenants. The person responsible did not coorodinate with the person who wrote the inventory report.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
TrustpilotWe were repeatedly promised things by …
We were repeatedly promised things by the agent but as soon as we moved in (after first stressing us someone else was interested in the property) he pretended like what he has said never happened. Check the inventory report thuroughly as well as they had left things out. They use all the games in the book and make sure you get everything you are discussing in writing!
5/5
TrustpilotA great team!
The Cheltenham team who look after our property are highly engaged, proactive & responsive. We live in Australia and they continue to do a great job in managing the tenancy of our UK home. A massive thanks in particular to Jennifer. We thoroughly enjoy working with you
5/5
TrustpilotDOWNSIZING
I was given a very personal experience nothing was too much trouble and I felt Fiona and her colleagues did everything they could to help me purchase and settle into my new home .
5/5
TrustpilotI have been renting here in Cheltenham with support from Rebecca Hinchman
I have been renting here in Cheltenham since July 2022. During our settling in, exchange of contracts etc and managing any issues we had raised with the apartment Rebecca has provided us with full support through her quick responses and thoroughness in dealing with our requests. Best
5/5
TrustpilotSocket fuse tripping
Had a major electrical problem over the weekend and Jenny Powell in the Marlborough office got everything arranged very quickly - Elite Electrical came out within 2 hours and got everything up and running again very quickly especially as we weren’t sure what was causing the problem.
5/5
TrustpilotAppliance repair
Recently my washing machine tripped the whole flat’s electrics. First thing Monday morning an appliance specialist was sent to the house to have a look and resolved the problem. Petrina ensured the specialist visited promptly and followed up what would happen if it couldn’t be fixed.
1/5
TrustpilotNo hot water
Its been a week with no hot water in one of their rental properties and they are not doing anything about it!
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hampshire Heights Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Haringey.
