Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAwesome
Awesome. Amazing and great place to view detailed information about your next home: Rental, buying or sales.
Judah · 16 June 2021
Agent replied · 22 October 2024
Hi Judah,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery good
Using zoopla, has given me the opportunity to search a variety of areas for my intended property.
MRS · 16 June 2021
Agent replied · 22 October 2024
Hi Simone,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site!If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNever contact back about a…
Never contact back about a property,been looking on zooplankton for years and still in the same property,very unreliable
Xx · 30 March 2021
Agent replied · 22 October 2024
Hi, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotNo probs very helpful easy to use keep…
No probs very helpful easy to use keep up the good work
Raymond · 8 April 2022
Agent replied · 22 October 2024
Hi Raymond,Thanks so much for leaving us a 5 star review. We're happy to hear you are pleased with our service and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI only asked for houses within a 5 mile…
I only asked for houses within a 5 mile radius of Denbigh
Anne · 7 April 2022
Agent replied · 22 October 2024
Hi AnneThank you for leaving us your feedback.I've checked for you and your alert is setup for 10 miles so will need amending.You can easily amend a saved search and its associated email alerts and push notifications. You can change saved searches either:On our website, by logging into My Zoopla, hovering over My Zoopla and clicking on Alerts and searches. Locate the search or alert you want to amend and click the Frequency drop down menu to change the alert frequencyOn our app, by tapping Search in the app navigation bar, then Saved. To stop push notifications, toggle off Alert me for this search. To change email alerts, tap Edit search below one of your prior or saved searches, tap Email alerts and then change the frequency of the email alerts to your likingThese Help Centre articles detail for you step by step how to create and manage your saved searches and associated alerts for each experience:How do I create email alerts and saved searches: https://help.zoopla.co.uk/hc/en-gb/articles/360005969458/Managing my email alerts and saved searches: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578/If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,
★★★★★ 4/5
TrustpilotGreat app...
Great app.... could do with a few tweaks to make it a bit easier but otherwise quite good
LINDSEY · 24 March 2021
Agent replied · 22 October 2024
Hi Lindsey,Many thanks for your 4 star review. It is great to hear you've had such a great experience using our app. We hope we'll continue to help you with all things property related.We're always working on new features and improvements for our site & app. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestions.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotThey our on the ball excellent…
They our on the ball excellent advertising prompt responses friendly staff overall a good business
George · 20 October 2021
Agent replied · 22 October 2024
Hi George,Many thanks for your 5 star review. We're very pleased to hear that you like the website and receive prompt replies from the agents that advertise with us.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotNice to see homes come on the market…
Nice to see homes come on the market and get notifications of the ones we are looking for
Colin · 14 March 2021
Agent replied · 22 October 2024
Hi Colin,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you find our property alerts helpful, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGood updates of new properties coming…
Good updates of new properties coming onto the market and useful information given in news items.
Mrs · 7 August 2021
Agent replied · 22 October 2024
Hi Mrs Nosworthy,Many thanks for your 4 star review. It's great to hear that you like our property alerts and we hope you find your dream home soon! Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotStill looking and starting to worry as…
Still looking and starting to worry as we are running out of time.
Guest · 2 February 2022
Agent replied · 22 October 2024
Hi,Thanks for leaving us a review.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotChange of plans due to medical needs...
Our plans have changed so that we no longer need a property. Thanks for all the email reminders.
BILL · 28 February 2021
Agent replied · 22 October 2024
Hi Bill and Bev,Thank you very much for leaving us a 4 star review. We're pleased to hear you liked our email alerts. If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotBest app to buy rent or let houses
Best app to buy rent or let houses. Very affordable price and excellent customer service in all location
Chris · 24 February 2021
Agent replied · 22 October 2024
Hi Bright,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our app. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotSo much easier to search properties
So much easier to search properties. Hopefully will find one suitable that accepts pets!
Janet · 29 November 2021
Agent replied · 22 October 2024
Hi Janet,Thanks so much for leaving us a 5 star review. We're very happy to hear you find our website easy to use and we hope Zoopla continues to be useful for you in all things property related. We here at Zoopla are pet lovers too!Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or app: https://help.zoopla.co.uk/hc/en-gb/articles/360006063738Please note, the keyword searches check the description of every advertised property as it is provided to us from the advertising estate agent, and displays all matching results. Thus, if the word ‘pets’ is included somewhere in the description of a property containing the ‘no pets allowed’ phrase, then that property will also be included in your search results and property alerts.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best on finding a new home for you and your loved ones!Many thanks,Zoopla Support
★★★★★ 2/5
Trustpilotvery very poor it is no good visual for…
very very poor it is no good visual for blind people, it id hard small print.
SAM · 22 July 2021
Agent replied · 22 October 2024
Hi Sam, Thank you for leaving us a review. We’re always working on new features and improvements for our site. It’s valuable feedback and ideas from users like you that help us to develop and make Zoopla a more useful resource, so thank you for your comments.If there's anything we can do to help, do not hesitate to email us on support@zoopla.co.uk.Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotA very good no-nonsense website for…
A very good no-nonsense website for looking for rented property. I would definitely recommend it to house hunters.
Mr · 16 February 2021
Agent replied · 22 October 2024
Hi Paul,Thanks so much for leaving us a 4 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla helped me to search for…
Zoopla helped me to search for properties easily.I had a vitety to choose from including the geographical locations.
Fungisai · 15 February 2021
Agent replied · 22 October 2024
Hi Fungisai,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWorst service I ever had in my life
Worst service I ever had in my life Not providing accommodation for students even if we have proofs.
Srikanth · 15 February 2021
Agent replied · 22 October 2024
Hi Srikanth,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as student. You can search for exact phrases using quotation marks such as "student accommodation"; to exclude a term you can prefix it with ‘-’ for example -pets.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotThe search tools are okay but it does…
The search tools are okay but it does not have the facility to search for the older properties.
Angela · 13 February 2021
Agent replied · 22 October 2024
Hi Angela,Thanks for leaving us a 3 star review. We really appreciate the time you have taken to provide this to us.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. Your comments have been passed onto the team who are responsible for our property experiences.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck finding your dream home!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI tried to contact them and they never…
I tried to contact them and they never answered the phone or the emails
Myriam · 19 November 2021
Agent replied · 22 October 2024
Hi Myriam,Thank you so much for taking the time to leave us your feedback. We're very sorry to read your review here.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThe majority of the houses are under…
The majority of the houses are under offer and therefore not available. This is most frustrating.
ALLISON · 12 July 2021
Agent replied · 22 October 2024
Hi Allison, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotBy the time zoopla etc list the houses…
By the time zoopla etc list the houses they've usually been let by then.pointless!
Carol · 12 November 2021
Agent replied · 22 October 2024
Hi Carol,Thank you for your review and for sharing your concerns with us. We're really sorry to hear you've had a bad experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Also, you can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "double garage"; to exclude a term you can prefix it with ‘-’ for example -student.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotAlways up to date with new properties…
Always up to date with new properties and keeping you up to date .
Daydream · 9 November 2021
Agent replied · 22 October 2024
Hi,Thanks so much for leaving us a 4 star review. We're very happy to hear how much you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotPlease stop sending properties which do…
Please stop sending properties which do not match our requirements!!Min 2 bed, Min 5 acres of land.
Mr · 16 April 2021
Agent replied · 22 October 2024
Hi Mr Blower, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with our property alerts.You can manage both push notifications and email alerts by following the steps in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThey don’t answer the phone
They don’t answer the phone, or respond to emails.
David · 19 July 2022
Agent replied · 22 October 2024
Hi David,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
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