Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotInaccurate property details but will not correct
Insists on listing my house with inaccurate room details e.g 3 beds instead of 4. Refuses to correct.
James · 8 June 2022
Agent replied · 22 October 2024
Hi James,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about your property at the moment.We are in the process updating our House prices section including improving our property attributes data to a more accurate model. Unfortunately right now, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotTotally useless company
Totally useless company. Their facts are inaccurate and in many cases total lies. Wouldn’t trust anything in relation to prices.
SIMON · 23 February 2022
Agent replied · 22 October 2024
HI Simon,Thank you so much for taking the time to leave us your feedback.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThe zoopla respond quickly in my…
The zoopla respond quickly in my finding the property they send me fast the next available property in market so l enjoy their service. Thanks
Peter · 6 April 2021
Agent replied · 22 October 2024
Hi Peter,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our website and the property alerts feature. We hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotHighly recommended
Zoopla always help to search specific properties that have a potential to meet my requirements. We highly recommend for everyone seeking to buy property
Daniel · 16 June 2021
Agent replied · 22 October 2024
Hi Daniel,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and the services we offer. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotLooking to rent in Edinburgh
We are presently looking for a property to rent in Scotland and Zoopla have sent us an array of suitable properties to choose from
Angela · 16 June 2021
Agent replied · 22 October 2024
Hi Angela,Thanks for leaving us a 5 star review and for your kind comments. We're really glad to hear you have had a good experience with our site and our property alerts.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotHappy customer
Very pleased with the response I’ve been having from zoopla they send me e mails of new additions and it’s so helpful much appreciated
Virginia · 16 June 2021
Agent replied · 22 October 2024
Hi Virginia,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and our email alerts. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery good site always keeps you in the…well informed agents
Very good site always keeps you in the picture as what comes on the market and easy to use
Kathleen · 10 April 2022
Agent replied · 22 October 2024
Hi Kathleen,Thanks so much for leaving us a 5 star review and for your valuable feedback. We're happy to hear you find our site easy to use and up to date. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery useful they check the closest…
Very useful they check the closest houses near you and you always find the one you love. My review is 5 stars.
𝕏𝕤𝕖𝕣𝕪𝕟𝕏 · 23 October 2021
Agent replied · 22 October 2024
Hi,Many thanks for your 5 star review. We're very pleased to hear that you like using our website this much.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotRequested for the historical listing to…
Requested for the historical listing to be removed from my property. My request was actioned immediately - extremely professional which is a rarity nowadays.
The · 11 June 2021
Agent replied · 22 October 2024
Hi,Many thanks for your 5 star review. It is great to hear you've received such great service from us. We hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotNot very good
I ask for a certain criteria and price but the app still sends me any prices I’ve got to trawl through them all very frustrating
Ms · 26 March 2021
Agent replied · 22 October 2024
Hi Ms Ingoldsby, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to assist you with this and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotNot always accurate
Applied for quite a few properties on your website, everyone says available in your website, when I hear back they’re already gone but still advertised!
Jake · 24 March 2021
Agent replied · 22 October 2024
Hi Jake,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotMy experience has been positive
My experience has been positive. I've been able to filter my preferences efficiently. All good
Julia · 3 October 2022
Agent replied · 22 October 2024
Hi Julia,Thanks for leaving us a 4 star review. We're pleased to hear how pleased you are with our service. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers & home owners:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI've found zoopla fine but response…
I've found zoopla fine but response from estate agents to be very slow in responding
Keith · 28 September 2022
Agent replied · 22 October 2024
Hi Keith,Many thanks for leaving us a 3 star review and for your valuable feedback. We really appreciate the time you have taken to provide this to us.If the agents that you have contacted haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThey have been brilliant my house sale…
They have been brilliant my house sale fell through and they helped a lot with finding a new one very quickly thank you
Doreen · 6 August 2021
Agent replied · 22 October 2024
Hi Doreen,Thanks so much for leaving us a 5 star review. It's great to hear you have had a good experience with our site so far. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our New and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI say so far so good!
I say so far so good. I have not been able to secure a house as of yet but I hope to soon.
Mrs · 6 August 2021
Agent replied · 22 October 2024
Hi Mrs. Darrell,Thank you so much for taking the time to leave us a 4 star review. We hope you'll find your dream home soon! You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI think it is great you can look for a…
I think it is great you can look for a house and see inside without going anywhere unless it is the property for you
Joanne · 21 May 2021
Agent replied · 22 October 2024
Hi Joanne,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI have sent multiple emails to ask…
I have sent multiple emails to ask about properties that allow pets & also request for viewings but no one replies
Diane · 1 December 2021
Agent replied · 22 October 2024
Hi DianeThank you so much for taking the time to leave us your feedback, and we're sorry to hear about your negative experience.We believe that all tenants looking to rent a property that allows pets deserve the chance to be fully assessed for their suitability and matched to a home that suits both their's and the landlord’s circumstances. Indeed, landlords can no longer issue a blanket ban on pets so they really should not be placing 'no pets' in the listing description. Instead, consent for pets will be the default position, and landlords will have to object in writing within 28 days of a written pet request from a tenant and provide a good reason. Under the new agreement, rejections should only be made where there is good reason, such as in smaller properties or flats where owning a pet could be impractical. To ensure landlords are protected, tenants will continue to have a legal duty to repair or cover the cost of any damage to the property. For more information, please see the link below: https://www.gov.uk/government/news/new-standard-tenancy-agreement-to-help-renters-with-well-behaved-petsFor more information regarding a property listed on our website, you can either call the marketing agents directly on the number displayed or email them via the 'Email agent' link on the details page for that property listing.Furthermore, if the agents you contacted haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Good luck on the search for your next home for you and your loved ones!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotSo far I have not had much property…
So far I have not had much property from Zoopla so find it hard to rate your service, however I'm looking forward to future contact.
Debbie · 22 February 2021
Agent replied · 22 October 2024
Hi Debbie,Many thanks for leaving us your feedback.If you ever need any assistance and/or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Good luck on the search for your next home!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotThe function of this website is to find…
The function of this website is to find accommodation but everything you send for details is either sold or under offer ,,, so big fail
Allen · 21 February 2021
Agent replied · 22 October 2024
Hi Allen,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotMost of the property are sold before…
Most of the property are sold before you can get an appointment. It seems there is a time lag getting them on your site ?
Karen · 12 February 2021
Agent replied · 22 October 2024
Hi Karen,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotContact very helpful daily
Contact very helpful daily. However, although I put my details in, I got information on properties all over the country which was annoying.
Nadia · 16 July 2021
Agent replied · 22 October 2024
Hi Nadia,Thanks so much for leaving us a 3 star review and for sharing your feedback with us.We'd like to advise you that the content of all your alerts depends on the settings of your saved searches.You can manage both push notifications and email alerts by following the steps in this Help Centre article:https://help.zoopla.co.uk/hc/en-gb/articles/360005979578If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNo people responds to emails
No people responds to emails. I have sent more than 10 requests I didn't get any reply mails. Very bad
Aleena · 15 January 2022
Agent replied · 22 October 2024
Hi Aleena,Thank you for leaving us your feedback and we're sorry to hear about your negative experience with our agents.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 4/5
Trustpilotsurounding information wanted.
would be better if we could click on to what shops and restuarants etc ,are in the vacinity of the house you are viewing.
Paul · 27 April 2021
Agent replied · 22 October 2024
Hi Paul, Many thanks for your 4 star review. It is great to hear you've had a good experience using our site, and we hope we'll continue to help you with all things property related.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotEstimates on property values are way…
Estimates on property values are way out. My neighbors house is a shack, mine has been modernized and theirs is valued at 40k more.
Russell · 22 April 2021
Agent replied · 22 October 2024
Hi Russell, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.