Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat app to use when searching for a…
Great app to use when searching for a house rent or buy. Easy to use and allows you to view a lot of info, I like to compare the house prices to asking price too. High recommended
Sarah · 3 March 2021
Agent replied · 22 October 2024
Hi Sarah,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our app.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery helpful properties description
Very helpful properties description. I love lo look in to listening history I have been used Zoopla in the last few years to rent and to buy properties Definitely a excellent website to look into
MARIA · 29 July 2021
Agent replied · 22 October 2024
Hi Maria,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotTried ringing hundreds of times to…
Tried ringing hundreds of times to enquire about several properties to rent. They don't answer the phone. Neither do they respond to email . Just gave up in the end. Awful!!!!!
Kerry · 15 March 2022
Agent replied · 22 October 2024
Hi Kerry,Many thanks for sharing your feedback with us. We're really sorry to hear you've had a bad experience with some of our agents.We would love to assist you further and we will now message you privately for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI would be lost without Zoopla Property…
I would be lost without Zoopla Property alerts.An excellent tool whilst I'm searching for properties. I use it numerous times each day and I can not recommend it highly enough.Well done Zoopla!
BJH · 13 January 2022
Agent replied · 22 October 2024
Hi BJH,Many thanks for your 5 star review. It is great to hear your feedback and that you find our property alerts so helpful. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotI am still using it
I am still using it. Hasn't found anything suitable yet. Nee 2 bed FREEHOLD bungalow mo steps or stairs. Easy access Deganwy, llanrhos Llandudno Colwyn bay area. Urgent. My property sold Brenda baxter
MRS · 12 November 2021
Agent replied · 22 October 2024
Hi Brenda,Thank you so much for leaving us a review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThey have misclassified my property as…
They have misclassified my property as semi-detached, when it should be detached. And no way of actually editing it or contact details to rectify it.
San · 18 November 2022
Agent replied · 22 October 2024
Hi San,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about your property at the moment.We are in the process updating our House prices section including improving our property attributes data to a more accurate model. Unfortunately right now, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI tell you that I need three bedrooms
I tell you that I need three bedrooms, garden and garage and I'm sent one bed studios . I tell you Bournemouth or Christchurch and you send me Hamworthy and Poole. Hopeless !!
Mrs · 24 October 2021
Agent replied · 22 October 2024
Hi Mrs Gray,Thank you so much for taking the time to leave us your feedback.We'd like to help you with your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotSo easy to use the app and got exactly…
So easy to use the app and got exactly those alerts that I should, we sold our own propert and bought another in the space of 2 weeks with Zooplas help so thanks!!
Michelle · 20 October 2021
Agent replied · 22 October 2024
Hi Michelle,Many thanks for your 5 star review. We're very pleased to hear that you like the app and have found your New Home.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotImmaculate
I haven’t finalised or rented a property yet. But I find the website and the listing very helpful and detailed to shortlist. Reliable properties and correct feedback and support from the backend team is truly appreciated.
PARVEZ · 22 March 2021
Agent replied · 22 October 2024
Hi Parvez. Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and your property searches. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWebsite is impenetrable rubbish
Trying to use their website will drive you crazy...written by seriously bad designers...,
Robert · 4 November 2023
Agent replied · 22 October 2024
Hi Robert,Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.I have provided this feedback to the team who look after our property experiences.Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotIt’s hard to view some property as no…
It’s hard to view some property as no one gets back. Some properties that are STC are not made clear by estate agents and so give a false impression on the house still available to view.
Kate · 14 February 2021
Agent replied · 22 October 2024
Hi Kate,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to ‘sold’, we request they mark the property as ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Also, if the agents your emailed via our site haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotYou guys are doing great really
You guys are doing great really, i am hopeful, I could get a 2 bedrooms apartment or duplex for family of 5/6 come August 21, 2021. At the rate between 300pcm and 500pcm. Thanks
Chinwe · 10 July 2021
Agent replied · 22 October 2024
Hi Chinwe,Thank you so much for taking the time to leave us a 5 star review.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotReceive properties of my choice…regularly
Receive properties of my choice regularly and new ones added, nothing as yet has been right for me, fingers crossed it won’t be long before I’m enjoying a new property in a new area😀
Mel · 6 July 2021
Agent replied · 22 October 2024
Hi Mel,Thanks for leaving us a 5 star review and for your kind comments. We're really glad to hear you have had a good experience with our property alerts and we hope you'll find a property soon.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWe contacted you for one property…
We contacted you for one property reference 44124 at Broomfield road but you couldn’t arrange viewing of property by taking time from landlord. I am upset with your customer care. Poor experience with you.
NS · 6 July 2021
Agent replied · 22 October 2024
Hi,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with this lettings agent.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotLove zoopla
Love zoopla. Very precise on house details. Shows the changing markets and prices. Very reliable.i get alerts from Zoopla everytime a property comes on the market In my area. Also, everytime a property is reduced.
Diane · 25 April 2021
Agent replied · 22 October 2024
Hi Diane, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience with our site so far and love all the services we offer. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our New and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/All the best! Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotTerrible website every time u go back…
Terrible website every time u go back it takes u to the first page, pointless!Plus it’s full of advert!Will stick with other property search sites
Kylie · 15 October 2022
Agent replied · 22 October 2024
Hi Kylie,Thank you for taking the time to leave us your review and for reporting this glitch to us. We're really sorry to hear about your bad experience.We would like to investigate the issue you are experiencing and we will now DM you for more information. Many thanks,Zoopla Support
★★★★★ 1/5
Trustpilotuntil now i don't have any reply and i…
until now i don't have any reply and i wish to find a 1 property and that time i will rate you the best but now i am sadyour sincerelysalem Ahmed
Salem · 5 January 2022
Agent replied · 22 October 2024
Hi Salem,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotImmediate Property Alerts
Am using Zoopla for immediate property alerts and it is really working very well. Have not found what am looking for yet, but I know I will be first in the know when I do!
John · 13 April 2021
Agent replied · 22 October 2024
Hi John, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far and find our property alerts so useful. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotVery useful information
Very useful information. Wish to see for relatively new properties what year was it built. Also, years of lease remaining, ground rent, service charge info would also be useful.
Patrick · 15 April 2022
Agent replied · 22 October 2024
Hi Patrick,Thanks for leaving us a 4 star review and for your comments. We're glad to hear you enjoy our site and we hope Zoopla will continue to be useful for you in all things property related.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.In the meantime we have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotlooking for a rent
looking for a rent house in s7, s5, s3, s9 2 bedroom or 3 bedroom. Maximum: £650We are a family of 2 children.No smoking and no pets.My husband is working a full time job.Thanks, Shaima
Shaima · 9 March 2021
Agent replied · 22 October 2024
Hi Shaima,Thank you very much for leaving us a 5 star review.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotWrong house / wrong value…
Zoopla has my property described as "mid terrace" when it is "end terrace". And so, with a value of £200k rather than £250+k. Other sites value it correctly at £270k.
Anthony · 1 February 2022
Agent replied · 22 October 2024
Hi Anthony,Thank you for leaving us your feedback and we're sorry to hear about your negative experience.We'd like to assist you with this and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotThe lights are on , but nobody is home
I have been trying to contact a landlord to view a flat for over a week now , the flat is still advertised but there has been no response ,not even when I ring up
Alan · 3 March 2021
Agent replied · 22 October 2024
Hi Alan,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If you wish to contact us directly regarding this matter or if there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotDon't bother subscribing to notifications
I asked Zoopla for notifications of one bed flats in a specific area in Wales and have been bombarded with notifications of houses for sale all around the country.I have had to unsubscribe.
Corinne · 30 July 2021
Agent replied · 22 October 2024
Hi Corinne,Thank you so much for taking the time to leave us your feedback.We'd like to help you manage your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotA lot of rental properties that appear…
A lot of rental properties that appear as new listings seem to have been let before they even reach Zoopla’s site so whatch it for this if you are looking for a place to rent.
Richard · 19 February 2021
Agent replied · 22 October 2024
Hi,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.