Fab Homes reviews

★★★★★ 1/5

Google

If I could give less than one star, I would. Our experience with Fab Homes has been the worst we’ve ever had with any estate agency. The flat was handed over in poor condition: incomplete painting, visible stains, scratched floors, broken appliances, and no professional clean. These issues were reported with photos but ignored. A major issue was electricity. No meter readings were taken at move-in, and we later discovered we were sharing a meter with another flat. The bill wasn’t even in our name, yet we were expected to manage it. We only found out after receiving a final notice for over £500. Even after this was acknowledged, we were left dealing with bills that were never our responsibility. Sharing meters like this is completely unacceptable. Communication throughout was appalling. Calls and emails were ignored, despite read receipts. A co-founder shouted at my wife on calls and then accused us of lying, despite clear written evidence. Repairs were badly handled. When the toilet broke, we were told no one could attend for days. After failed handyman visits, we were asked to find our own contractor. Fab Homes agreed in writing to cover the cost, then delayed payment and refused to pay in full. They also did not have the correct selective licence in place when we moved in and falsely claimed this was a “new law” (it has been in force since 2022). They attempted to enter our flat without proper notice and even handed keys to a contractor without our consent. Even at checkout, the lack of accountability continued. When returning the keys, I asked staff if parking was an issue and was waved off and told it was fine, yet I later received a parking ticket. Fab Homes immediately distanced themselves and said it was out of their hands. Many of the positive Google reviews do not reflect the reality we experienced. Avoid this agency. Poor communication, empty promises, and no responsibility taken

Jasveer · 16 January 2026

★★★★★ 5/5

Google

I have stayed at an accomodation in North London managed by FabHomes for about a year. Everyone at FabHomes as been exceptionally responsive and friendly. The rent prices are relatively cheap for london when you compare with other agencies and the they offered 2-3 times a week cleaning service which made sure that the premises were always in good condition. Special thanks to Jitesh and Joanna for looking after me during my stay. Would definitely recommend contacting them to anyone looking for accomodation in London.

Varun · 23 May 2024

★★★★★ 5/5

Google

Thank you so much Joanna.I had a wonderful stay at FAB Homes apartment. The place was clean, well maintained and exactly as described.The check in process was smooth and the staff was friendly and responsive throughout my stay. The apartment had all theamenities I needed,and the location was very convenient. Highly recommended for everyone.

Geemol · 25 June 2025

★★★★★ 5/5

Google

I was a tenant for 7 years and they give excellent service! Udai, Joanna, and Ashleigh make a helpful team and they usually responded in reasonable time. During my tenancy, they also maintain the property very well, all common areas are cleaned regularly. They also recently provided BT internet for the whole building, which makes things very convenient! Moving out also worked seamlessly and I got my deposit back in full, just follow the rules by doing decent maintenance and keep the cleanliness of the property.

Sandor · 24 December 2024

★★★★★ 5/5

Google

Great experience! I can only recommend Fab Homes ***** We would like to say thanks to Fab Homes for making our dream come true. We`ve never had such great experience with any other letting agents since we moved to London 9 years ago. Special thanks for welcoming us with a spotless, beautiful flat and helping us through the first few weeks with everything to settle in our new home as soon as possible. Many thanks to Jitesh and his team for their patience and kindness. Five star service *****

Gabriella · 26 October 2018

★★★★★ 1/5

Google

Avoid this company at all costs! I’ve been emailing Udai for nearly 2 months now as we have growing black mold and hes said he will order us dehumidifiers. Nearly 2 months and where is it??? We are unable to sleep in the bedrooms because of the mold and smell. Nothing has been done but only we have been blamed for not ‘airing’ the property lol typical agents. Emailed him personally no reply and called the office multiple times only to be told he’s out the office or in meetings every time. AVOID AVOID AVOIDDD!!!! You will get no response when you are dealing with things that need to be sorted out asap. you will constantly be told lies.

Selin · 23 May 2024

★★★★★ 5/5

Google

Id like to give 5* ratings to one of fab homes maintenance team worker Anjay. Hes come out several times to my property for repairs and has always done outstanding works and leave the problem solved! Could not be any happier with having him come to sort out any issues ive had or may have in future. Also one of fab homes worker Ashleigh who I regularly contact regarding the property has always gone above and beyond in helping all my problems I've had in this property. Huge thanks to her. This is called people doing their job CORRECTLY.

Christina · 23 May 2024

★★★★★ 5/5

Google

We've been renting a property with this agency for 5 years without issues. Fees charged are fair. Maintenance issues are dealt with promptly and without fuss. I recently advised that our washing machine wasn't working and they arranged an engineer for the same day. Izabela is fantastic, answers promptly and always follows the job through. Other staff aren't always quite up to her standards but overall I've never had major issues.

George · 26 October 2017

★★★★★ 5/5

Google

We rented a flat through Fab Homes for three years, and couldn't be happier with their service! From the very beginning, the team was professional, responsive, and helpful. Any issues we had were dealt with promptly, and the agents were always friendly. It made our renting experience smooth and stress-free. I highly recommend Fab Homes!

Szabina · 11 March 2025

★★★★★ 5/5

Google

My family and I have been with Fab Homes for 6 years, it is a very responsible company, they immediately responded and solved us if we had any problems in the flat, thanks Izabela to David and to all the staff you are wonderful, some relatives continue with their services , I recommend them to everyone.

Benhur · 17 April 2021

★★★★★ 1/5

Google

AVOID AT ALL COSTS!!!! We’ve been having an on going issue with Ashley and Udai regarding Black Mould it’s been an ongoing issue for over a year now we can’t even sleep in our rooms because of the terrible smell nothings been resolved STAY AWAY FROM THESE AGENTS!!

E · 24 January 2025

★★★★★ 5/5

Google

I am so grateful for all the years my Family and I have been with Fab Homes. On the rare occasion that i have needed Something Fixed or looked into Izabella and her team have Responded Quickly and Gotten on Top of it. The communication from …

Maya · 17 April 2021

★★★★★ 5/5

Google

I highly recommend this agency. I have been a tenant for 4 years and all the time I got promt response to any of my concerns or maintenance issues. All team was amazing from the start to finish.

Edita · 23 February 2025

★★★★★ 5/5

Google

Absolutely professional. Very responsive, provided me with detailed info and updates all the way. The viewings with Jitesh were relaxing and filled with relevant info. It was a pleasure.

Ciocia · 17 April 2022

★★★★★ 5/5

Google

I spent more than 3 years living in a home in north London managed by Fabhomes and I can only say good words about them. Very professional agency, they always answered to my emails in short time, the housekeeper always come 2 or 3 times a week. I definitely recommend them if you are looking for a room or a home in London, and I definitely contact them in case I'll come back to London.

Riccardo · 17 April 2022

★★★★★ 1/5

Google

Students avoid!! We had to dispute our deposit and won the case against them!! Staff are rude & they try to cheat the system. They sent over one of their own office workers to do the moveout inspection rather than an independent party. This worker was clearly unqualified and threatened us with several claims which then they retracted one we began stating our rights. They claimed we were responsible for damage in the home which existed in the move in inventory. Eventually they tried to charge us £444 for repairs and after dispute, our deposit protection scheme said we only were oblidged to pay £44!

Anna · 25 October 2020

★★★★★ 5/5

Google

We have used Fabhomes for just under 10 years. Through this period we have undergone two large scale renovations, both of which have been dealt with exceptionally well by Fabhomes and with very little hassle on our part. The staff are dedicated and you feel a genuine personal touch, especially when there are issues with tenants or renovations. I personally get the feeling that they are happy to earn their fee but look after your interests too - unlike many rouge agents who are only in it to bleed as much out of the landlord (and tenants) as physically possible! I always have been and continue to be extremely satisfied with Fabhomes and would thoroughly recommend them.

Raj · 26 October 2019

★★★★★ 1/5

Yell

Avoid avoid avoid it seems they don’t care about tenants.

I am currently renting a property with Fab Homes and I wouldn’t recommend this letting agency to anyone. I have sent email after email for months, politely asking for them to arrange for someone to look at the broken dishwasher in the flat. Now the hot water is gone in our shower, and I am worried that we will be ignored about that too! So I feel I have been left with no choice but to write a negative review. This is not in my nature but I feel let down by this letting company. We are good tenants and look after the property and always pay our rent on time. Would not recommend!!!

RubyT-42 · 20 June 2023

★★★★★ 1/5

Google

Very bad service they are making fake reports after you leave the house and make you pay for stuff they should’ve been doing as agencies.

Melinda · 3 October 2025

★★★★★ 5/5

Google

Thought I had an emergency at the property with the front door - they responded straight away and said they were sending someone round. Turns out I twisted the key the wrong way. Either way, had there been an actual emergency they would have come over really promptly which was a relief. Great experience generally when we’ve had the occasional problem over the last 2 years as well 👍

Jack · 26 October 2018

★★★★★ 5/5

Google

I wish all agencies would be like this. They are responsive, especially kind, and doing highly professional prompt work. The extra effort made to bring the move-in date earlier is particularly appreciated. It helped us a lot. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value

Lance · 11 December 2021

★★★★★ 5/5

Google

Fab Homes lives up to its name. I found the company to be very professional - all queries were dealt with promptly and helpfully - and the people warm and friendly. One thing that stands out is that when I moved out, they returned my …

Lucy · 17 April 2021

★★★★★ 5/5

Google

I wish all agencies would be like this. They are responsive, especially kind, and doing highly professional prompt work. The extra effort made to bring the move-in date earlier is particularly appreciated. It helped us a lot. Thank you again.

L · 17 April 2022

★★★★★ 5/5

Google

I wish all agencies would be like this. They are responsive, especially kind, and doing highly professional prompt work. The extra effort made to bring the move-in date earlier is particularly appreciated. It helped us a lot. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value

Laszlo · 25 October 2021