Dexters Muswell Hill reviews in Haringey

★★★★★ 5/5

Google

Excellent service from Jamil at Dexter’s Muswell Hill branch throughout the purchase of my property to date. Very attentive and responsive. Always available for any questions I have and guiding me through the various steps required. Clear and precise communication ensuring I am fully sighted on all the issues throughout the journey so far. I look forward to completing my purchase very soon and know Jamil will continue to help me every step of the way.

Ian · 23 October 2022

★★★★★ 5/5

Google

My self and my partner have been looking for a place to let for some time now.Until I saw one online and pull a call through and spoke with Lucy.And she’s been amazing from day one ,she talks calmly to u and she’s been extremely lovely so far.We appreciate you Lucy and thank you

Josephine · 25 May 2024

★★★★★ 1/5

Trustpilot

Devils with Angel Smiles

I was used. No other way to say it. I found a property that was listed by Dexters. I made an offer, it was accepted and I paid a deposit and signed a contract. However, shortly after it turns out that the Landlord pulled out. It would appear that there was dispute between the Landlord and Dexters. I was consoled and told that if I saw it again that I should go for it and they would be happy to provide the background check information they had done to make the process faster. As it happened, the same property did end up back on the market with another Agency. I reached out to who I thought were helpful agents to get the background information promised. I made another offer, it was accepted, and when due to sign the Landlord pulled out again stating that Dexters had emailed reminding of a clause stating they deserve their full fee. Dexters never did send me the information promised, but instead wanted money from the Landlord who in turn refused to rent to me because of this clause. I suspect Dexters only made the offer of the background checks so they would know if I made an offer on the property so they can get the fee, which they won't and I won't get the property that I now twice have lost because of these tactics. I honestly have no words for how frustrated and annoyed I am at myself that I trusted them and it cost me my new home. Do not trust them. Do not get used.

Tom · 22 April 2022

★★★★★ 1/5

Trustpilot

Lacking knowledge & service

Lacking knowledge & serviceAwful through & through. The Lettings’s staff don’t have a clue on legislation or the correct way to do anything. My son was forced to sign to stay in in the property after the end of the fixed term. They would not listen and would not let his tenancy roll on, as he was legally entitled. They threatened him with eviction leaving him no choice. Appealing behaviour and totally unprofessional. They really need to train their staff to conduct tenancies in the correct manner. Their properties are overpriced and they encourage landlords to be greedy with no consideration for the tenant. Staff are rude and unhelpful.

G’girl · 15 April 2022

★★★★★ 1/5

Trustpilot

Horrible experience for tenants

Horrible experience for prospective tenants.We had an accepted offer on a property for rental and Dexter's took our deposit. Later, we were informed that the landlord had accepted a new offer, days after our offer was already accepted. If we wanted to pull out, it would have cost us thousands, but the landlord could pull out for free. On top of that, we wasted so much time filling in the paperwork and canceling other viewings just to have the rug pulled under us. Would not recommend to any tenants out there.

Dominic · 13 April 2022

★★★★★ 1/5

Trustpilot

Well despite my less than glowing…

Well despite my less than glowing review previously and being advised by Asam in Customer Relations that an Area Director would call to deal with my complaint, no one has contacted me to discuss or to take our complaint seriously - this lot are a total shower. Our property is a high net worth property and well in to seven figures. I wouldn’t trust this lot to sell a dolls house for me

Preston · 19 December 2024

★★★★★ 5/5

Trustpilot

Eunice Sona was very responsive with…

Eunice Sona was very responsive with helping us, we manage to rent a lovely flat thanks to her!

Amelia · 25 August 2023

★★★★★ 5/5

Trustpilot

Excellent!!

Was a brilliant experience end to end!! Daniel Paz was excellent and managed to sell our property at asking price in a very difficult market - still don’t know how he did it!

Frank · 14 February 2022

★★★★★ 5/5

Trustpilot

5 stars for Monika Piszczyk⭐️⭐️⭐️⭐️⭐️

Monika came to inspect our house. She was on time, helpful and very professional. What we really like from her is her honest and sincere answers to all our questions as well as helping us sorted our immediate issues on the very same day. We couldn’t ask for more from her. She was absolutely brilliant!.

Adlan · 25 April 2024

★★★★★ 5/5

Trustpilot

Great Comms

Thank you Jessica for your amazing communication and urgency when we needed a new boiler!

Clementine · 30 October 2023

★★★★★ 5/5

Trustpilot

Swift and efficient

We rent a property through Dexter’s and have been here for 6 years. It has been seamless throughout, and any problems we have are quickly resolved. Special shout out our property manager Neil Plit for swiftly helping us through some urgent heating issues recently. 🌟

Ben · 13 October 2024

★★★★★ 5/5

Trustpilot

Although I seem to have been dealing…

Although I seem to have been dealing with an infinite number of different members of Dexters staff these past six months, they have all behaved with unfailing professionalism and courtesy throughout - in spite of me giving them a bit of a hard time earlier on, due to difficult personal circumstances back in March. I almost feel like one of the family now;))

David · 25 October 2023

★★★★★ 5/5

Trustpilot

Tia _ Exceptional customer service

Tia was exceptionally good, providing a prompt reply to sort a problem out and keeping me up to date with progress until problem resolution. She has excellent communication skills.

Alessia · 26 July 2022

★★★★★ 5/5

Trustpilot

Prompt, accurate communication.

We have been using Dexters to manage our rental property since 2013. We are very happy with the prompt and accurate communication we get from our property manager, Marco Correia, when there is anything that requires our attention such as a recent issue with failing water pumps which have now been replaced.

Paul · 12 June 2024

★★★★★ 5/5

Trustpilot

I can’t fault Jessica Beau Wright since…

I can’t fault Jessica Beau Wright since she is my property manager I know I am in safe hands. She has been very helpful and responsive at everything I’ve needed. I am extremely at ease and am very pleased with the way Jessica handles all the issues with the property and I appreciate that she always keeps me in the loop. Thank you

Liv · 17 October 2023

★★★★★ 5/5

Trustpilot

I have been dealing with Dexters…

I have been dealing with Dexters formally Douglas Martin in the Hendon Office for the past 8 years, they have let my properties several times now. I have always been very happy with the comprehensive service that they provide. Staff are friendly and knowledgeable. I wouldn't hesitate recommending them at all.

Jimmy · 25 June 2024

★★★★★ 4/5

Trustpilot

Zendeca is our agent and has been…

Zendeca is our agent and has been fantastic at sorting this out quickly and smoothly

Elaine · 16 October 2023

★★★★★ 5/5

Trustpilot

Jamil has been an absolute pleasure to deal with

I am relatively new to my dealings with the Dexters Muswell Hill team and so far my experience has been really good. I have been dealing with Jamil and can honestly say I am incredibly impressed with his professionalism, courteousnes and overall calm demeanour. He is making my experience super pleasant and is not only knowledgeable but is super proactive and patient. I look forward to continuing to build a long standing relationship with Jamil as I truly believe he has my best interests at the forefront of his mind.

Anita · 18 February 2022

★★★★★ 1/5

Trustpilot

Agent never showed up to house viewing

Was meant to have a house viewing and the agent didn’t show up. When I called the office they couldn’t get in contact with him and just sent me home. Wasted over 2 hours of my time by making the 1 hour journey here from work and the 90 minute journey home. Looking for a house is hell enough without having my time and effort wasted at every hurdle!

Eni · 3 May 2023

★★★★★ 5/5

Trustpilot

I am highly satisfied with the personal service

I am highly satisfied with the personal service of Caitlin McCartney as my property manager throughout the deposit return process. Right from the start she kept me informed about the amount of deposit to be returned. After everything was settled financially she personally made sure that I got my money straight away.

Angelika · 6 June 2024

★★★★★ 5/5

Trustpilot

Emma and Verity gave excellent customer…

Emma and Verity gave excellent customer service and I would decently recommend Dexter's to a friend.

Martine · 19 September 2023

★★★★★ 5/5

Trustpilot

Gemma was really helpful!

Gemma was really helpful. very down to earth, understanding and patient when helping us move into a new property!

Toby · 30 June 2023

★★★★★ 1/5

Trustpilot

Another agent that is all over you…

Another agent that is all over you until you pay your contract deposit, then you don't even get a response to your email asking if they have it. Like the previous poster, I am now wondering if I will get ANY service from them when we need stuff fixing. Likely not.Edit - I have had a response on TP and will email hoping for a response.

Louise · 27 July 2023

★★★★★ 5/5

Google

We have rented our property through Dexters for the last 6 years. They have always acted in a professional manner and dealt with any queries promptly. We would recommend them to anyone looking for an Agent to manage their rental property.

Sarah · 2 December 2024