Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service all round. I had the pleasure of acquiring services from Castle, Tottenham. From my first meeting with George I was met with a great feeling of positivity, made to feel really welcome. Throughout my time dealing with Castle's I was always provided with a high level of service. Communications were always to a high standard and Bruno made the whole process easy and friendly.
I would definitely recommend their services and in general as a whole I will be referring all family and friends to Castles in the future.
Ahsan · 10 October 2021
★★★★★ 5/5
GoogleA big thank you to George, Bruno & the team for all their efforts in selling our property. Castles managed to find a buyer in less than a week and we completed less than 3 months later.
Bruno kept us informed of progress every step of the way and was able to liaise with our buyers, the other estate agent & Solicitors seemingly effortlessly.
Highly recommend Castles N15 for anyone buying or selling in this locality & surrounding areas!!
Lambros · 26 October 2020
★★★★★ 5/5
GoogleOver the years we have bought and sold through various estate agents.
Hand on heart the most outstanding is Castles on West Green Road in Tottenham.
When George the Manager came to us he was clear he would sell our house quickly.
Then it was left to Bruno to efficiently and effectively market it.
Bruno has been from the start a thorough professional..He has the smile, the passion and the continuing interest to ensure that we were comfortable and well informed throughout.
Thoroughly impressed. And most important of all , the peace of mind that Castles will do the business. To market it at the right price. Their promise is to bring in the viewers . And they do.. They did.
In addition we even bought a property marketed by them.
If you want a professional then get Castles to sell your home.
Reg and Evon Joseph
Reg · 27 October 2019
★★★★★ 1/5
GoogleI enquired about 1 property back in 2018 which I did not even view. Since then I have received a DAILY bombardment of useless spam messages despite asking REPEATEDLY to have my details removed from the mailing list. I have emailed Castles head office on a number of different occasions with ZERO acknowledgement of my request. The email links do not even have a 'unsubscribe' option so I have had no choice but to be HARRASSED by this company for the past 2 or so years. I will be making a complaint the the ICO.
Edit to add response to your shi**y reply: Firstly, the email address you keep spamming is not linked to my gmail account so no you wouldn’t be able to find me on your database based off of this review. Secondly No I haven’t left a review for the wrong place because your emails have a link to This website and this website links to this Google review page. So no, I’m not mistaken. Happy to post screenshots of the 300+ emails I have been sent from the email address LISTED ON YOUR WEBSITE
Bethany · 10 October 2022
Agent replied · 25 October 2024
Thank you for your email you must have the wrong agent as your not even on our data base. All customers that ask to be removed are done so there and then.
★★★★★ 5/5
GoogleWe are incredibly thankful for the way in which Cristal and George at Castles in Tottenham assisted us with the purchase of our home. From the start they were warm and friendly in their approach and efficient and professional in the service they provided. Our selling and purchasing process was difficult for a number of reasons and George and Cristal were consistently supportive and helpful throughout. We truly believe that if it wasn't for their hard work and determination the purchase of our house would have fallen through. They went above and beyond what was expected of them and were always available when we needed to talk to them. Above all else, they are just lovely, genuine people.
Helen · 27 October 2018
★★★★★ 5/5
GoogleA huge thank you to Castles estate agents. Especially Bruno, who was always reassuring, professional and supportive every step of the way. Bruno was super fast and efficient with every question that I needed answering. George thank you for being welcoming and supportive. I totally recommend you both.
Regards
Christina Thomas
Christineleo · 10 October 2023
★★★★★ 5/5
GoogleBruno and George went above and beyond their call of duty in relation to the recent sale of my flat. It was a difficult process due to no fault of their own and they always were at the end of a phone or email quickly solving any problems that arose. George kept me updated on a weekly basis which I really appreciated.
I don't live local so if anything needed to be done in my absence George dealt with this for me and often at short notice. George kept me informed and in my opinion was worth every penny and were more helpful than my local solicitor. They understood the process and talked me through the various stages. Both effective communicators and professional at all times.
Thanks again for all their help.
Jean
Marylou · 27 October 2017
★★★★★ 5/5
GoogleI'm not one to usually write reviews but I'm so grateful to George, and Castles, that I felt like I had to.
I work in the City and wanted an easy commute but was struggling to afford anything in Hackney. A colleague recommended Tottenham and Castles to me, and I'm so glad he did. I'm a first time buyer and was absolutely terrified about the buying process. George at Castles helped me at every step of the way, answering all of my (very, very silly) questions and advising me on each part of the process.
I'm now a very happy home owner and I am totally in love with Tottenham. A big thank you to the George, Bruno, and Castles team.
Leanne · 27 October 2017
★★★★★ 5/5
GoogleCastles were really great to work with. I used them to sell my flat and they are very efficient and easy to contact. There is always someone in the office who can respond to questions and they act fast and efficiently. I felt I could really trust the staff at castles which really helps and they are great problem solvers. I would definitely recommend. Thanks very much for everything!
Pascale · 10 October 2021
★★★★★ 5/5
GoogleOne of the first estate agents I have come across who I can honestly recommend and use again. George kept in contact as much as possible, keeping me updated with the progression of the sale which made the process so much easier. Keep up the good work!
Adam · 27 October 2017
Agent replied · 25 October 2024
Adam,
Thank you so much for your kind words as it gives potential vendors a real insight into the quality of service we provide at Castles
Thanks again
George Donohoe
Manager
www.castles.london
★★★★★ 5/5
GoogleCastles sold my family home recently. Thank you Bruno and George for always being on the end of the line to answer my questions and guide me throughout the process. I would highly recommend you for your customer service. Thank you.
Paula · 10 October 2023
★★★★★ 5/5
GoogleBruno at Castles was 1st class, good comms and advise. id receomend
John · 3 September 2025
Agent replied · 22 October 2025
Thank you for your great words customer service is our strong point thank you
★★★★★ 5/5
GoogleI cannot recommend Castles highly enough. They went the 'extra mile' to find the property that we wanted and made the process very quick and simple to complete.
Five star service, professional and flexible. Castles offers Sales, Rental and Property Management services. Many thanks to Bruno and the team at Castles Tottenham.
Mario · 10 October 2022
★★★★★ 5/5
GoogleCastles have provided me with a very professional and efficient service. Warm and very friendly staff. A special thank you to Bruno who has been most helpful in dealing with a long and challenging sale.
Christine · 27 October 2019
Agent replied · 25 October 2024
Thank you Christine for your honest review. We know what a credit Bruno is to the company. I have to agree that your sale was far from straight forward. A key part of agency is dealing with problems within the progress of the sale and due to experience in this field there is rarley and issue we can't resolve.
Regards
Gary Swain
Director
★★★★★ 5/5
GoogleWonderful service from Bruno &Gary, we are very pleased & grateful for all their assistance and support during the sale of our family home of 50yrs. We would highly recommend them to anyone & would definitely use again should the need arise.
Julie · 15 September 2025
★★★★★ 5/5
GoogleBruno and George were great at helping sell my dad’s property in record time! They helped with organising a RICS survey, EPC and solicitor who were all very efficient. Also helped out with the paperwork. Thank you very much!
Michael · 10 October 2023
★★★★★ 5/5
GoogleI've known the guys in Castles Tottenham for a number of years they have always been knowledgeable and helpful, highly recommend
Neil · 17 April 2025
Agent replied · 17 April 2026
Thank you, Neil, for your 5 star review.
★★★★★ 1/5
GoogleDO NOT USE! Experienced first hand one of those horror stories you only hope to hear about when trying to buy a flat with Bruno from castles. Offer accepted, and then fobbed off for 3 weeks whilst he courted cash and other buyers, finally resulting in lies to cover himself and myself losing the property and the vendor presumably having to accept a lower cash offer. Literally the reason why the property market is the way it is, with crooks like this. BUYERS BEWARE!
Jack · 27 October 2019
Agent replied · 25 October 2024
Jack,
I’m sorry you feel this way. I’m sure you understand all offer must be put to the owner of a property from there it is down to the owner who they would like to proceed with. If you would like to take this any further please contact me on george@castles.london or 020 8802 1315 and I will happily talk to you about this matter.
Regards
George Donohoe
Branch Manager
★★★★★ 1/5
GoogleDO NOT USE!! FAKE REVIEWS! Had an absolute nightmare with castles. Not only are the completely crooked they will lie and deceive both buyers and sellers. Offer was “accepted” only to later find out that we were being lined up behind other buyers.. seller had no idea who we were!! COMPLETELY ILLEGAL. In particular BRUNO is an absolute disgrace of a human being.
Davey · 27 October 2019
★★★★★ 5/5
GoogleEfficient and very reliable agent Bruno to facilitate in achieving our goal to acquired our new house.Thanks a lot.
Edlyn · 17 April 2025
Agent replied · 17 April 2026
Thank you Edlyn, for your 5 star review, we wish you all the very best.
★★★★★ 5/5
GoogleGeorge and Bruno have help me find a rental property they made the process so simple. Thank you
Darvel · 17 April 2025
Agent replied · 17 April 2026
Thank you, Darvel for your 5 Star review.
★★★★★ 5/5
GoogleOur purchased through Castles , was nothing short of perfect. From the first contact to arrange viewings they were so welcoming. They listened to all our needs and requirements and throughout the whole experience were very professional. I would confidently recommend them. The whole team were amazing!
Johnny · 17 May 2025
★★★★★ 5/5
GoogleThis is the second time I've worked with Castles, this time working with Bruno. He was absolutely brilliant; he managed the sale of my flat expertly. He was always clear, honest and helpful with his guidance. I can't thank him enough.
Emma · 6 June 2025
★★★★★ 5/5
GoogleGreat service throughout the process. Clear communication and quick response times to questions. Shout out to Bruno and George who guided me through the process seamlessly
Alfons · 10 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.