Trusted Agent profile · Haringey
★★★★★
407 reviews across 3 platforms
407 Green Lanes, Harringay, N4 1EY, Haringey, N4 1EY
Anthony Pepe Harringay's office in Haringey, at 407 Green Lanes, is rated 4.6 out of 5 across 407 reviews on three platforms, including 331 Google reviews rated 4.8.
331
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
75
Reviews on Trustpilot
Business-wide
Every review we hold for the Haringey office, from every platform, shown as written. First names only.
5/5
GoogleI have purchased two houses from Anthony Pepe recently and have been very impressed with the professionalism. Andy, Josh, Paolo and the rest of the team have gone over and beyond to provide an excellent service and can say they are one of the best in the area. Would highly recommend.
We're thrilled to hear you had a fantastic experience with the team! Thank you for your kind words and for your recommendation Vishal. ✨
5/5
TrustpilotJessica Hare Marla - Head of Property Management
I am extremely pleased and super impressed with Jessica's efficiency in responding to our concerns about repairs in the property. She was incredibly responsive about the issues raised, kept me well informed about any updates. She was very prompt in addressing our requests. Her thoroughness is greatly appreciated also.
5/5
GoogleWe had a brilliant experience with Anthony Pepe buying our first flat. They're a really friendly, approachable and helpful company. Andy was brilliant guiding us through our first flat purchase. Would certainly go back to them again in future!
5/5
GoogleSuperb experience from start to finish with Anthony Pepe, especially with Andy and Josh. Great communication, very professional throughout the marketing and sale of my property and I wouldn't hesitate to recommend!
Thank you for your glowing review! We're so pleased that Andy and Josh provided excellent communication and professionalism throughout the sale of your property. It was a pleasure working with you, and we appreciate your recommendation!
5/5
GoogleI was hugely appreciative of Andy and Paolo's help when buying my first flat. They were quick to respond to all my questions and get the information I needed. A great line of communication was always open and they exhibited a supportive, positive and professional energy.
Thank you for your feedback! We appreciate your kind words and wish you all the best in your new home 🏡. …
5/5
GoogleWe had a great experience with Anna. She knew her assignments, always very responsive to emails. Because of her we are moving to our new rental home in few days without any hassle.
Thank you so much for your kind words! We’re so happy Anna could make your move smooth and hassle-free. Wishing you all the best in your new home. ✨
5/5
GoogleI have been using Anthony pepe to let my property out for many years now. They are always very successful in finding me a tenant very fast. I find the whole team very easy to communicate with and always very friendly and quick to action new tenants in for me.
We're delighted to have provided you with exceptional service throughout your rental experience. Your appreciation means a lot to us, and we look forward to assisting you again. 💛 …
3/5
GoogleStaff at Anthony Pepe were always helpful and amiable. Responses were generally answered promptly and they were able to arrange delivery of a mattress at short notice and at a good price. However, at times administration could have been more coordinated between departments, such as passing on specific notes about the property during viewings and contractual agreements reflected accurately in invoices. Notably both issues were corrected promptly.
5/5
GoogleThanks to Aaron at Anthony Pepe for his extreme professionalism and patience during a challenging property transaction and volatile real estate market. He guided us through the entire process and even kept us updated on his days off! We definitely could not have completed without him. Wouldn't hesitate to use Anthony Pepe again!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotAnthony Pepe- par excellence!
Anthony Pepe estate agents have been excellent at marketing a rental property, very efficiently getting viewings and assisting both tenants and landlords appropriately.They have been very professional and transparent in all their activities and extremely courteous to tenants as well as landlords.They are very competent at managing the property, promptly dealing with any issues that may arise. They have a very friendly and positive relationship with their clients and I would recommend them unreservedly.
5/5
GoogleAnthony Pepe have been managing my rental property for a number of years now and I couldn’t be happier with the service I receive. They have continually found reliable and respecting tenants who have looked after my property throughout their tenancies. AP’s attention to detail is always paramount.
We appreciate your feedback and loyalty over the years! Thank you for recognising our consistency and customer focus. Your satisfaction is our priority, and we look forward to serving you for many more years to come. 💛 …
5/5
TrustpilotFriendly Staff
I can’t thank Gavin enough for his friendly and warm demeanour and professional approach while helping us to find a flat to rent. He was very helpful and kept myself and my husband fully informed about the progress of letting a flat in Palmers Green. I can only speak highly of Gavin. Well done!
5/5
GoogleMina was incredibly helpful. Helping us to navigate as first time buyers and also helping us to resolve issues with a pet clause. He also made time to chat to us frequently and sort viewings when we needed them. Also just generally a nice person, which always helps!
5/5
GoogleWe were really pleased with how smoothly our sale went through, thanks to Anthony Pepe. We had a photographer round on the Monday, our listing was up late Tuesday and we then had 17 viewings lined up for the Saturday! We went away for the weekend and by the following Tuesday we had 4 offers. The logistics alone would have been too much for us to take on ourselves and we felt we were in very safe, experienced, professional hands with Andy and Paulo. The advice on pricing was spot on and we took their advice on recommended solicitors, who also did a great job. We have already recommended Anthony Pepe to friends and would not hesitate to use them again.
5/5
GoogleAnna at Anthony Pepe was fantastic to work with. She was helpful, responsive, and made finding a flat easy and stress-free with her friendly professionalism and attention to detail. Highly recommend!
Thank you for the recommendation! We’re so glad too have made the process easy and stress-free for you. It’s always our goal to make finding a home a pleasant experience! ✨
5/5
GoogleMy partner and I have been using Anthony Pepe to find a new flat. We are due to move in soon and wanted to share our experience. We couldn’t be happier with how efficient their property consultant Anna is. She guided us through exactly how things would work, making the process very smooth indeed. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe're renting our house out through Anthony Pepe and everyone there, especially Maria Antoniou, Anna Molczan-Gierczak and Maria Evagorou have been great, very easy to deal with and really helpful, we've been really impressed.
5/5
TrustpilotOutstanding property maintenance team
I’m a contractor for Anthony Pepe and have been working on their properties for about 5 years now. Joanne, Theodora, Katie and the rest of the team always want the properties to be kept to a high standard and with are always quick to get issues sorted out when they appear. It’s a pleasure working for Anthony Pepe and hope to do so for many more years.
5/5
TrustpilotVery professional service
Very professional service, Maria Antoniou was quick and efficient. Thank you for making the processes easy for me and my family.
1/5
TrustpilotPoor communication and incompetent
Poor communication and incompetent. Had to chase for responses and then usually the information provided was incorrect. Massive admin fees for no service. In response to the company reply below, there were no discrepancies between the figures provided and documentation to support referencing - I request you remove this potentially libelous statement immediately. We did not pay the company anything - this doesn't mean that the fees that they intended to charge are not over the top. Whilst we asked innumerable times for clear information about what was required for referencing we were never given the correct information, e.g. we were never told that the landlord could chose to reject an application, or that a guarantor may not be accepted until WE chased the agent to confirm a date that we'd be able to sign paperwork and move in. In cases like this any admin fee would make you sore, but when its several hundred pounds for you to do their job it seems pretty rich. Its a shame that this company are more concerned about replying to online reviews than replying to potential customers.
In reply to the above review by Miss McGee, I have spoken to the all staff involved and have investigated fully. I understand the applicants were frustrated that we were not able to secure the rental property for them, but the landlord ultimately rejected their application because of discrepancies in the information provided by the applicants and the references presented to both us and the landlord. This was explained fully to the applicants and they were given the opportunity to provide further paperwork for the landlord, which they were not able to provide. Ultimately the landlord made the decision to reject their application and we must abide by this decision. I would also like to point out that the applicants paid absolutely no money to Anthony Pepe throughout this whole process.
5/5
TrustpilotAnthony Pepe was not our agent
Anthony Pepe were our buyers agent, but without Ari’s hard work in pulling a very difficult and long chain together, plus doing all the liaison between all the various agents, and at a very difficult time while the world was in lockdown, we would never have reached completion. Thanks Ari, your hard work and professionalism is very much appreciated.
5/5
GoogleMina has been helping us with our property purchase in Harringay and has been amazing! He has been so supportive and helpful from the start: helping arrange extra viewings for us, always providing us with updates on progress and always ensuring our asks were being considered. Anthony Pepe has been great and would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA very professional and polite team. We’ve been dealing with mostly Paolo and Dimitri and they’re very efficient and great at communicating. I’d also like to mention Ana, who’s been also very helpful. All in all, the right people for the job!
Hi Laura, we're thrilled to hear that Paolo, Dimitri, and Ana provided you with professional and efficient service. We'll be sure to pass on your compliments to the team. It's wonderful to hear that we've made a positive impact on your experience. Thanks for your lovely review!
5/5
GooglePaolo Lusardi was very professional from start to finish. He kept me informed of any updates and made the sale of my house in Alison Road run smoothly. Thanks for all your help!
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