5/5
TrustpilotPolite and friendly
Raalf was polite, and done a fantastic job
Trusted Agent profile · Hardwick
Hill Residential Limited Hardwick reviews
★★★★★
1,513 reviews across 2 platforms
St. Neots Road, Hardwick, CB23 7QL
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Hardwick, at St. Neots Road, is rated 4.9 out of 5 across 1,513 reviews on two platforms, including 2 Google reviews rated 4.0.
Reviews
Every review we hold for the Hardwick office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFloor tiles fix
Today I was assisted by Andy Delaforce. He fixed 4 floor tiles that had lifted up a bit. He was a lovely guy, super quick and did a perfect job. Thanks!
Agent replied · 13 June 2024
Hello Francesca,Thank you for your positive feedback regarding Andy's recent visit. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotBarry is a helpful and detailed person
5/5
TrustpilotPhil arrived on time (important as I…
Phil arrived on time (important as I had requested an early visit as I needed to get to work). Good workmanship and really helpful. Fixed my front door lock as an extra job straight away.
Agent replied · 10 June 2024
Hello Sarah, It's good to hear you were satisfied with Phil’s workmanship. We will pass on your words and thank you for leaving your feedback.Many thanks, Hill Customer Service
5/5
TrustpilotFixed the issues
Had a very friendly and professional man names Faik come to fix my doors today. He went above and beyond, and was only happy when the fix met his standards, he couldn’t totally fix one thing, so the original installers will come back to fix it. Overall very happy.
5/5
TrustpilotJob done perfectly.
I needed adjustments of few door locks and blinds. Alan Deadman from Hills visited my house and solved all of these issues. He is good, polite and knowledgeable.
Agent replied · 10 June 2024
Hello Faisal,We pride ourselves on great customer service and we are pleased this was delivered by Alan on his recent visit to your home. We really appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotPrompt and efficient service
Prompt and efficient service. Helpful and friendly man Faik I was pleased heaving in my house for my repair left tidy and clean Thank you ✨✨✨✨✨
Agent replied · 10 June 2024
Hello Ledis,Thank you for your positive review. We are glad Faik was able to demonstrate Hills commitment to excellence. Many thanks,Hill Customer Service
5/5
TrustpilotMike Lewis from Hill
Mike Lewis from Hill came out to fix my bathroom doors as had an issue with them and he did a fantastic job. He’s a true professional. Can’t recommend him highly enough.
Agent replied · 10 June 2024
Hello Jacqueline,Mike will be pleased to hear your positive review. Thank youMany thanks,Hill Customer Service
5/5
TrustpilotDefect repairs visit
Paul Coppen completed all works as planned. Moreover, he did so while explaining all that he needed to do, all he had to do for his paperwork (like taking pictures before/after) and providing helpful answers to any and all questions we had.
5/5
TrustpilotGreat experience with very professional…
Great experience with very professional staff. Mike has helped to complete work that would have taken me several days in just 2 hours. Highly appreciate the service.
Agent replied · 10 June 2024
Hello Ton,Thank you for your review. We are happy to see you were pleased with Mikes work. Many thanks, Hill Customer Service
5/5
TrustpilotPaul Lambert and Paul Coppen attended…
Paul Lambert and Paul Coppen attended my property today resolve some outstanding issues. The work was done very quickly and to a high standard. They also informed me when they were going to arrive and this was much appreciated as I could plan my day.
5/5
TrustpilotRaalf Fallaha and Alan Deadman was very…
Raalf Fallaha and Alan Deadman was very friendly and did a great job
5/5
TrustpilotGreat aftercare experience
Faik attended to multiple defects today and throughout the year for my newly built flat. He has fixed all of them with great care and attention to detail, on the same appointment date, no matter how complex the defect is. Excellent job!
5/5
TrustpilotRaalf came today to fix a ongoing…
Raalf came today to fix a ongoing problem and was fantastic not only fixed the problem but cleaned up after himself fantastic always glad if Raalf turns up
Agent replied · 10 June 2024
Hello Raymond,Thank you for your review. We will pass on your thanks to Raalf.Many thanks,Hill Customer Service
5/5
TrustpilotRaalf came to visit our house today to…
Raalf came to visit our house today to attend to a faulty issue in our bathroom, he was very efficient, very skilled and overall a great experience. Thank you.
Agent replied · 10 June 2024
Hello Suki,Thank you for your positive review commending Raalf for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotWe were assisted by Raalf Fallaha and he was outstanding
We were assisted by Raalf Fallaha today. He offered an exceptional service, he was very thorough and went above and beyond with his repairs making sure we were satisfied before leaving! It was very refreshing having Raalf come out and was a totally different experience to previous repairs! He made 3 repairs in total, and was quick and efficient
5/5
TrustpilotPeter Miller did a great job!
Peter came to my new home today and helped fixing the curtains and several decorations very effectively. He was very patient to hear our requirements and offered some constructive suggestions so that the curtains could be properly fixed and the decorations looked nice and fit.
5/5
TrustpilotExcellent and efficient service
Mike Lewis came to spray and repaint our ceiling after a small amount of water damage. He did a great job, was very efficient and was incredibly polite and friendly.
Agent replied · 13 June 2024
Hello Mike,Thanks for taking the time to leave us positive feedback. Mike will be pleased to hear.Many thanksCustomer Service
5/5
TrustpilotThank you Richard and Faik
5/5
TrustpilotMike Lewis is always very helpful at…
Mike Lewis is always very helpful at resolving practical issues. Thank you.
5/5
TrustpilotGood experience with Michael and Mike
Michael Perry and Mike Lewis from Hill were a fantastic duo who helped us with moving some heavy furniture around the house. They were very professional and friendly, and I would definitely recommend them if you are in need of moving things or putting things up around the house. Thanks!
4/5
TrustpilotSeemed to check everything necessary to…
Seemed to check everything necessary to make sure there wasn't a leak. Wall looks perfect now, wouldn't know there was damp marks. Fingers crossed it doesn't come backWas very friendly and efficient
Agent replied · 23 October 2024
Hello Verity,Thank you for your review. We are happy to see you were pleased with the operatives work.Many thanks,Hill Customer Service
5/5
TrustpilotAnother great experience with Simon
Simon arrived on time, smart and smiling to fix an access point for our heating. He did the job with great care, ensuring that it looked as new before he left! We also had a little scratch on our floor that he kindly fixed for us too.Would give 10 stars if it was an option.
5/5
TrustpilotPraise for the professionalism
The five stars go to Ade S who came to fixed some minor defects in my new-build apartment. He's such a true professional, seeing other minor defects that I didn't and fixed them too. His work is of high standard.
Agent replied · 10 June 2024
Hello JT, Thank you for taking the time to leave a review, we will pass your kind words onto Ade. Many thanks, Hill Customer Service
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