5/5
Great service!!!
Raalf Fallaha was amazing - he did a great job and was very fast and efficient - did not disturb us at all.He is an asset to Hill and the company.

Trusted Agent profile · Hardwick
★★★★★
1,512 reviews across 2 platforms
St. Neots Road, Hardwick, CB23 7QL
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Hardwick, at St. Neots Road, is rated 4.9 out of 5 across 1,512 reviews on two platforms, including 2 Google reviews rated 4.0.
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Every review we hold for the Hardwick office, from every platform, shown as written. First names only.
5/5
Great service!!!
Raalf Fallaha was amazing - he did a great job and was very fast and efficient - did not disturb us at all.He is an asset to Hill and the company.
5/5
Mike Lewis and Andy Delaforce
Mike Lewis and Andy Delaforce were super helpful in identifying the issue. Appreciate their help and timely response!
5/5
Great service
We had a great experience with Hill. Michael Perry was very polite and confident and did the job very professionally! Thanks Michael
5/5
Barry did an excellent job on the lock…
Barry did an excellent job on the lock replacement today. Couldn’t fault the way he tackled the job. Friendly and professional service. Thank you Barry.
5/5
Alan Deadman
Alan did a great job, very polite person and a professional service. After the job was done he left everything nice and tidy. I highly recommend Alan.
5/5
Thorough and efficient, courteous worker
I first thought it was just a matter of only filler, but arranged by Cust Care Co-ord Claire, Ben worked hard and methodically scraped off loose deep plaster and used binding tape/PVA etc to make good a long crack (due to settling on new-build), on a ceiling abutting a newel post. Did an excellent job, now just awaiting drying/painting.Hope I get him again on other jobs if ever needed !
5/5
Mike Lewis
The work carried out by Mike was again superb in all aspects. The end result was outstanding and certainly worthy of a 5 star rating. Thank you.
5/5
Mike Lewis was very helpful and solved…
Mike Lewis was very helpful and solved the problem swiftly. Mike was very efficient in his job and very friendly.
5/5
Extremely efficient when coming to fix…
Extremely efficient when coming to fix defects in my new build flat. Raalf Fallaha is always polite, respectful, and tidy.
5/5
Peter Miller was on time and on point…
Peter Miller was on time and on point with his service.
5/5
Mike Lewis was very helpful and…
Mike Lewis was very helpful and informative and we are very happy with his work.
5/5
Alan Deadman was wonderful
Alan Deadman was wonderful, very kind and chatty. Got the jobs done with ease
5/5
Raalf fallaha wast great.
Raalf fallaha was very polite, communicated well, went above and beyond what was expected of him, fixed everything and more, was exceptionally clean, tidy and considerate and arrived promptly and was very fast and efficient too. Would happily have him come out to do work again.
Hello Mia,Thank you for your positive review. It's great that Raalf has been able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service
5/5
Michael Chapman did excellent job
Michael Chapman came to fix the silicone in multiple places for us today. He did excellent job, I am very happy with his work. Besides replacing the silicone, he needs to paint the wall and he also helped to fix the bathroom glass screen not fit. He will check with me after finishing the work. He helped to contact customer team to fix the worktop joint once got my feedback. Thanks for his hard work and long hours spent to get everything done perfectly.
5/5
Brilliant service
The colleague that came round was brilliant, Helpful and really pleasant to talk toThe work he did was amazing and to a high standard A big thank you to Phil
5/5
Alan was great
Alan Deadman from Hills was great. The door handle has been replaced and works perfectly. Thank you
5/5
Great service from Alan
Had a pleasant experience from Hill on a repair on our bathroom flooring and bath sealant. The engineer Alan Deadman who made the repair was really friendly and helpful. He investigated the issue further to check for any dampness and recommended that we monitor an issue and book in another appointment with Hill, when it would’ve been easier to simply ignore the issue and risk it potentially getting worse.
5/5
Great work by Barry
Barry was very professional and went above and beyond, identifying one more snag needed to be done with our house. Very polite and also offered advice on future potential issues.
5/5
House re-paint is no issue for Excellent Hill Operators
Hill Operators (Peter Miller & Paul Coppen) attended today to tackle a massive task which was the re-painting of the majority of the house post plaster board snag fixes. Despite the scale of the task, these two gentlemen just cracked on with a smile and an upbeat attitude. They both did a cracking job and were efficient too! Well done gents.
5/5
Simon was very efficient and quick
Simon was very efficient and quick! Friendly guy, will use him for any further issues.
5/5
High quality service from Paul Lambert
Paul Lambert came to my house to fix several issues today, and I was incredibly impressed with his professionalism, efficiency, and expertise. Not only did he complete the jobs with impeccable quality, but he also took the time to answer all of my questions patiently and thoroughly. Paul's level of service far exceeded my expectations. He was polite, efficient, and his workmanship was outstanding. Thank you, Paul, for your excellent service!
5/5
Would like to thank Michael Perry for…
Would like to thank Michael Perry for his excellent workmanship. Nothing was too much trouble and his attention to detail was appreciated. Thank you
5/5
The job was done in a very professional…
The job was done in a very professional manner. Nice, quick and easy. The door function in a very good way now. Thank you Alan Deadman.
1/5
A hopeless customer service team
I wrote a formal complaint to Hill’s customer service email address re air ingress via the Louvre into my guest room. No acknowledgement from them so far and no follow up re this defective. A hopeless customer service team.
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