Every review we hold for the Hardgate Cross office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOutstanding service, very professional, Just bought a house through them. As I first time buyer there was alot I was wasn't sure about but they were able to help me out along the way. Special thanks to Elaine.
Louis · 30 October 2021
Agent replied · 29 October 2023
Hi Louis, thanks for a fabulous review! We really appreciate you taking the time to do this and Elaine is most grateful for your kind words. Good luck in your new home and thanks once again on behalf of all of us at McHugh Estate Agents.
★★★★★ 5/5
GoogleOutstanding service, very professional, Just bought a house through them. As I first time buyer there was alot I was wasn't sure about but they were able to help me out along the way. Special thanks to Elaine.PositiveResponsiveness, Professionalism
Lewis · 25 August 2021
Agent replied · 7 June 2023
Hi Louis, thanks for a fabulous review! We really appreciate you taking the time to do this and Elaine is most grateful for your kind words. Good luck in your new home and thanks once again on behalf of all of us at McHugh Estate Agents.
★★★★★ 5/5
GoogleI engaged McHugh Estate Agency to sell my mother’s house. And an excellent decision it was. From the initial phone call to the production and presentation of the brochure, the viewings and finally the handing over of the keys, the service was friendly and extremely professional. Throughout, communication was as you would expect from a highly motivated, efficient team. This was reassuring. A particular strength (and real bonus for their clients) was their comprehensive, up-to-date knowledge of the local, housing market. Homework definitely done. It probably accounts for the house being sold within ten days. Therefore, I have absolutely no hesitation in recommending McHugh Estate Agency. All that remains is to thank all of them for the care and consideration taken in selling our family home.
Alfreda · 25 September 2024
★★★★★ 5/5
GoogleUpon reading so many other glowing reviews, one could be forgiven perhaps for being a little skeptical. Don’t be! I can only add to others’ comments on the extraordinary professionalism, helpfulness and friendliness of the team at McHugh. In many years of buying and selling properties I have never come across a more honest, straightforward and hard working bunch. They are a small team of highly capable, driven and enthusiastic people with a clear focus on providing the best that they can… from quick, responsive and informed communication and advice to a demonstrably deep and invaluable knowledge of the local area. Another very happy seller here and I cannot recommend them enough. Keep up the good work… in a highly competitive field (of sometimes sadly dubious repute), you are all an absolute credit to your profession and a delight to deal with. Thank you. D
David · 7 June 2022
Agent replied · 7 June 2023
Thank you David! This is a great review of our business - we very much appreciate it! Your kind and detailed comments have captured many of the goals we set out to achieve for each of our clients on a daily basis and we and delighted to know you have been pleased with our service.
Many thanks again from all of us at McHugh Estate Agents.
★★★★★ 5/5
GoogleMcHugh Estate Agents are an extremely professional group of individuals who work tirelessly to ensure that the marketing of your property is to the highest standard. With each viewing, regular feedback is given which is reassuring and very informative and helpful. The negotiating staff are very approachable and helpful and again give you the sense of assurance that they have experience and expertise in their jobs. John and Simon are very knowledgeable with regard to the local market and the market generally. They too are very friendly, approachable and professional. I would not use any other agent when selling my house and in fact I have used McHugh Estate Agents on many occasions.
Cate · 7 June 2022
Agent replied · 7 June 2023
Hi Cate. Thank you for your kind comments and such a detailed review. Your repeat business is greatly appreciated and we look forward to seeing you soon. Thanks again and best wishes from all of us.
★★★★★ 5/5
GoogleFollowing a bereavement, McHugh Estate Agency were engaged to sell my brother's property. They were completely professional from start to finish, keeping me informed throughout the whole process. Thank you....PositiveProfessionalism
Jeanette · 25 August 2022
Agent replied · 7 June 2023
Hi Jeanette,
Thank you for choosing our estate agency in the sale of your brother’s property. We are glad to hear you have been satisfied with our service.
Thank you also for taking the time to give a 5 star review of our business, we really appreciate it.
Best wishes from us all.
★★★★★ 5/5
GoogleI have used the services of McHugh Estate agents a few times now and can 100% say that my experience has been 10/10 everytime
Elaine especially for customer care follow up. …
Fiona · 15 April 2025
Agent replied · 29 October 2023
Thanks for a great review Fiona! We really appreciate the repeat business and are thrilled you've been happy with the experience. We'll be sure to pass the compliment onto Elaine. Thanks again
★★★★★ 5/5
GoogleGreat service provided when I was selling my house. Very helpful with my many repetitive questions along the way! I never had to chase for updates - everything was done when they said it would be. Thanks.
Debbie · 15 January 2026
★★★★★ 5/5
GoogleI purchased my new home through McHugh. I found all the staff very friendly and helpful and ready to assist at any time. What a lovely gesture to give me a house warming gift box, it came in very handy.
I would highly recommend them.
Paola · 15 October 2025
★★★★★ 5/5
GoogleA professional, friendly service from the first telephone call to the completion of the sale. We live quite a distance from our property but had dealt with them many years ago so had no hesitation in using them again. They are proactive, attentive and responsive. Respond quickly and efficiently to telephone/email correspondence, always cheerful, and reassuring.
We can without reservation, thoroughly recommend
Tracy · 16 October 2023
Agent replied · 29 October 2023
Hi Tracy, thank you so much for a great review!
★★★★★ 5/5
GoogleThis is the 3rd time I have used McHugh Estate Agents. In my experience I have always found them 1st class. McHugh has years of experience and are always on hand to guide you through the process of buying or selling a house. Definitely recommend them.
Jim · 23 August 2024
Agent replied · 24 August 2024
Hi Jim, thank you once again for trusting us as your estate agents and we really appreciate you taking time to write a review. Best wishes from all at McHugh Estate Agents.
★★★★★ 5/5
GooglePrior to choosing McHugh Estate Agents to sell the property, I approached a total of five estate agents for a valuation. I chose McHugh Estate Agents as not only was the valuation undertaken quickly, but I was phoned with the valuation result.
I felt very comfortable during the phone call and there was no pressure put on me to choose McHugh Estate Agents.
McHugh Estate Agents responded to all questions to enable me to make an informed decision on which estate agents to choose.
I was supported throughout the entire process, including appointing a surveyor.
The photographs and video taken for the house, supported by the description of the property were excellent, and allowed potential purchasers to virtually 'view' the property.
Within hours of the property going live on McHugh Estate Agents website, which is user friendly and easy to navigate, appointments were already being booked for actual physical views of the property.
I was supported during the process of offers being made on the property, and within six days of going live, the property was sold achieving the selling price identified in the survey.
McHugh Estate Agents even took a final meter reading and collected mail for me, prior to the new owners moving in, as I was unable to do this due to the Covid-19 lockdown.
I genuinely feel that the service provided went above and beyond what I expected and have thanked the whole team for their support and professionalism while selling the property.
Would I recommend McHugh Estate Agents to other prospective sellers? Emphatically "yes".PositiveResponsiveness, Quality, Professionalism, Value
Michael · 25 August 2021
Agent replied · 7 June 2023
Hi Michael, thank you for taking the time to write this fabulous review! We very much appreciate your kind words and are absolutely delighted you have been happy with the service we provide.
Best wishes from all of us at McHugh Estate Agents.
★★★★★ 5/5
GoogleFantastic service from Simon our house sold in 2 days before we could even put on market lol, would recommend McHugh to any one buying or selling.
Linda · 15 April 2025
Agent replied · 15 April 2026
Hi Linda, thank you for a great review. We’re delighted that you’ve been happy with our service. Thanks again
★★★★★ 5/5
GoogleCouldnt have asked for better Service. Everything went like clockwork and very smoothly.
Chris · 31 August 2023
Agent replied · 29 October 2023
Thanks for a great review Chris! It's great to hear you've been happy with the service. All the best in your new home!
★★★★★ 5/5
GoogleHaving contacted several Estate agents while trying to figure out which one to use for selling my house, i finally decided to go with McHugh Estate agents. I thought they were an honest & pleasant company to deal with.The girls in the office done an excellent job regarding communication between myself & the office as i was constantly updated & kept in touch with. Simon done an excellent job of the photos & the video. My property sold within a few days of going on the market, which was brilliant news. I would certainly recommend McHugh Estate agents for anyone who is looking to sell their property.
Peter · 7 June 2021
Agent replied · 7 June 2023
Hi Peter, thank you for taking the time to write a great review of our business. We are delighted you chose to use our estate agency and that you have been happy with the service received. Best wishes from all of us at McHugh Estate Agents.
★★★★★ 5/5
GoogleExcellent service from start to completion of recently selling my house. A very professional, friendly team who were on hand to answer all my questions, nothing was too much trouble. I have sold 3 houses over a 20+ year span and I would not use any other Estate Agent. Their local market knowledge and their client knowledge sells houses fast. They put their clients at the heart of all they do, it’s all about what’s best for the client, very trustworthy.
Karen · 7 June 2021
Agent replied · 7 June 2023
Hi Karen, Thank you for an amazing review. You have managed to capture everything we endeavour to achieve. It was a pleasure working as your estate agents and we are most grateful for your custom once again. Best wishes from all of us at McHugh Estate Agents.
★★★★★ 5/5
GoogleI cannot recommend this company highly enough. The professional way in which they approached the selling of my property was exceptional . Right from day one I was left with the impression that I really mattered. The pictures and video of my property were excellent and I`m sure they added to the appeal of the property.They knew the local market and really had their finger on the pulse.
Frank · 10 October 2022
Agent replied · 7 June 2023
Wow! Many thanks for a fabulous review Frank, we really appreciate your kind and detailed comments. Best wishes from all at McHugh Estate Agents
★★★★★ 5/5
GoogleHaving not sold or bought property for at least 20 years I wasn't looking forward to selling my father's house but Mchugh Estate Agents talked me through the whole process to put me at ease and then organised everything from the Home Report, Schedules and even assisting with the viewings to help me out I can't thank the staff enough as they were very helpful and knowledgeable if I ever sell again Mchugh Estate Agents will be the first people I call
James · 7 June 2020
Agent replied · 7 June 2023
Thank you for taking the time to write a review. Your words are very kind and greatly appreciated. Many thanks from all of us at McHugh Estate Agents.
★★★★★ 5/5
GoogleMcHugh Estate Agents were brilliant from start to finish and really helped to make the moving process stress free. The team were always on hand to help with any queries or concerns. We will definitely be using them in the future if we move home again. Thanks for all your help!
Blair · 17 May 2025
★★★★★ 5/5
GoogleFirst class...professional right through selling of property. Special mention to Gordon the photographer...a character & brilliant at his job.PositiveProfessionalism
Neil · 25 August 2022
Agent replied · 7 June 2023
Hi Neil, thanks for a great 5 star review! We have passed on your compliment to Gordon and he's absolutely delighted. Many thanks from all of us.
★★★★★ 5/5
GoogleMy property had been on the market for 18 months with a previous agent, who just kept asking me to lower the price. I was advised to change to McHugh’s which I did and within a month I had several viewers and a solid offer followed soon after . I can’t praise them enough, they are professional and friendly and made the whole transaction so easy for me .PositiveResponsiveness, Quality, Professionalism, Value
Linda · 25 August 2021
Agent replied · 7 June 2023
Hi Linda, thank you for a great review! We are delighted you decided to change to ourselves and that you have been happy with our services. Many thanks from all of us at McHugh Estate Agents.
★★★★★ 5/5
GoogleThank you for everything you’ve done and helped me with! I got a lot of positive feedback from viewers and also friends /family about the video tour that you did. A lot of people commented on how the quality was so much better than video tours done by other companies! A few people in my family have said they would definitely Use mchugh in future when selling properties!PositiveResponsiveness, Quality, Professionalism, Value
Claire · 25 August 2021
Agent replied · 7 June 2023
Hi Claire, thank you for a great review! We are delighted you have been happy with the service we provide. Thanks again and best of luck in your new home. From all at McHugh Estate Agents.
★★★★★ 5/5
GoogleMcHugh Estate Agents were terrific to deal with. I was badly let down by another agent and decided to switch to McHugh as I had heard good things about their service and proactiveness in selling properties.
In just over a week, I had received an offer I was happy with. I will definitely use again if selling in the future!
Ross · 9 December 2022
Agent replied · 7 June 2023
Hi Ross, thank you for a great review! We are delighted that you've been happy with the service and hope that you are settling into your new home. Best wishes from all of us.
★★★★★ 5/5
GoogleThe staff at McHugh Estate Agents were exceptionally professional and knowledgeable about the housing market. They promptly responded to emails and phone calls and also have an office in Hardgate. I had a positive experience when buying and selling and I highly recommend them. Their service was truly exceptional.
Michael · 15 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.