Connells Market Harborough reviews

★★★★★ 5/5

Google

We recently invited Nez from Connells to value our home and couldn’t have been more impressed. Nez was professional, knowledgeable and incredibly approachable throughout. We genuinely enjoyed meeting her and hearing her thoughts on the valuation. She took the time to talk us through how best to approach selling in order to achieve the price we would want, offering clear, honest and practical advice. We really appreciated the insight and guidance she provided. Thank you again, Nez, for your time and expertise. It was genuinely appreciated.

James · 17 February 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I honestly cannot recommend Nez at Connells highly enough. Selling a shared ownership property can be complicated and stressful, but Nez’s exceptional knowledge of shared ownership made the entire process feel clear, structured, and manageable from day one. What truly set Nez apart was her personalised approach. I never felt like “just another client” she took the time to understand my situation, explain every step clearly, and tailor her support to what I actually needed. Her empathy and understanding were evident throughout, which made a huge difference during what can be an emotional and overwhelming experience. Nez was fantastic at keeping me informed at every stage, always proactive with updates, responsive to questions, and clear in her communication. I always felt reassured knowing exactly where things stood and what was happening next. Above all, Nez genuinely keeps the customer at the heart of everything she does. Her professionalism, care, and commitment went far beyond expectations, and I am extremely grateful for her support. If you’re selling a shared ownership property, or any property, you couldn’t ask for a better estate agent. Highly, highly recommended.

Carly · 17 February 2026

★★★★★ 5/5

Google

I would like to say how great Nez and her team have been, helping me sell my aunty’s bungalow to fund her care. Nez took the time not only to liaise with me,but also visited my aunty in the care home. Her team kept me informed and was a welcome help when I was having problems with the solicitors, stepping in and guiding me through a complicated sale, when I was struggling. Nez and all her team were friendly, polite and professional. I would use again and recommend.

Richard · 17 January 2026

★★★★★ 5/5

Google

I would like to take a minute to thank Nez and her team for everything she has done for us during our house purchase. Throughout the entire process she was relentless and driven to get us across the line. She kept us more informed than our own agents did and at any given time she was more informed on the status of the chain than our solicitor. These were the longest 7-8 months of our lives, however, with Nez's help, we got there in the end. Thank you Nez! My family and I are eternally grateful!

Paula · 17 December 2025

★★★★★ 5/5

Google

The experience with Connells estate agents Market Harborough started off well until manager Steve left the company,then it became very rocky leaving 2 members off staff in charge, but over a year ago NEZ was appointed as the manager which was the best decision The company made, Nez is very committed to her role as manager, from the moment Nez took over the sale of my property she has conducted herself in a very professional manner Nez is easy to communicate with, always listen’s and now that the property has gone through Nez is type of person that you can call and speak to away from the business, A credit to the company!!

Mark · 17 October 2025

★★★★★ 1/5

Google

Whatever you do, don’t register your details unless you want to be hounded weekly. We literally just went to view an house once with them and said not interested back in 2024. Even after asking repeatedly to be removed from their system via email and phone call - they still call me about different things - I’m sure this is a breach of GDPR but for now I’ll just warn others. I actually wouldn’t buy a house from this company after being contacted so much. The manager is also very pushy, kept wanting me to get a valuation even after saying constantly that the house was already on the market. Agh.

M · 16 April 2026

★★★★★ 5/5

Google

So happy with Connells Estate Agents. Nez has been superb throughout the whole process, from giving me a valuation to always communicating with me through the entire process. Nothing is too much for her. My home sold straight away. If I could give more than 5 stars, I would.

Jennifer · 21 October 2025

★★★★★ 1/5

Trustpilot

Avoid at all cost

Avoid at all cost! Didn't put up a for sale sign, no proactive communication, try to get you to pay extra £500 commission as an 'incentive' for them to do their job of selling your house!!! Tried getting out of the contract early which was a continued "no", but funny that as soon as the Ombudsman was mentioned they dropped us like a stone. Once the property was off the market, after 12 weeks, I was then woken up very early one morning to find a man trying to put up a for sale sign...say no more!

Mrs · 27 October 2025

★★★★★ 5/5

Google

I had a really positive experience with Connells. Communication was always clear and prompt, and the team were consistently friendly and approachable. Nez was extremely helpful throughout the whole process, making everything feel smooth and always being happy to answer any questions.

Chloe · 11 December 2025

★★★★★ 5/5

Trustpilot

Nez at Market Harborough

The experience with Connells estate agents Market Harborough started off well until manager Steve left the company,then it became very rocky leaving 2 members off staff in charge, but over a year ago NEZ was appointed as the manager which was the best decision The company made, Nez is very committed to her role as manager, from the moment Nez took over the sale of my property she has conducted herself in a very professional manner Nez is easy to communicate with, always listen’s and now that the property has gone through Nez is type of person that you can call and speak to away from the business,

Mark · 12 October 2025

★★★★★ 1/5

Google

The experience I had with Connells was honestly shocking!! The manager Nez does not know what she is talking about and is just rude, constantly backpedaling on what she says. I also dealt with a young man named Jack, he was always late to my viewings and my wife was showing them around before he even got there, he knew nothing about my property. I dealt with a lady called Sarah aswell, she was the only decent person there. She came before hand to get a look around my property and take notes on what we wanted to mention to our viewers and was always keeping us updated with the sale on our house. It’s a shame she is gone now, she was the only decent person there. I do not recommend!

Jon · 17 November 2025

★★★★★ 5/5

Trustpilot

Alicia has been absolutely brilliant as…

Alicia has been absolutely brilliant as our mortgage advisor. From the very beginning, she kept us consistently informed and updated throughout the entire process, even though things are still ongoing, she has already gone above and beyond for us. Her communication has been incredibly smooth, clear, and easy, and she’s always been available to answer questions or offer reassurance when needed.

Samanta · 29 November 2025

★★★★★ 1/5

Trustpilot

An Estate agent that is not interested in selling houses!

I called them to arrange a viewing and was told they would ring me back when a salesman was back in the office so I waited in for the afternoon and they never rang back. I called the next day told them I had waited in and didnt get an apology and was just told everyone was in a meeting. The property is listed with another agent so I just called them and arranged a viewing with them instead. Now looking at reviews on here I feel I have dodged a bullet! I would be most unhappy as a seller if I thought my agent was letting potential buyers slip away like this, especailly on a property listed with multiple agents!

Mark · 23 July 2026

★★★★★ 5/5

Google

It was a great opportunity to work with Nez and her team, the support was awesome and the process went smoothly and l will recommend my fellow friends and other family members.

Tendai · 18 October 2025

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Lovely staff though. NO actual advice given. Didn't sell it but equally gave no advice about the little changes we could have made which would have helped us. The tenant left it in bad condition and we never visited the property. We relied on them to give us advice, they marketed it, conducted viewings but not once did they say - you should do x & y and this will help the sale. Persuaded us to use their auction option as 'in all the years of me working here, we've never not sold one at auction' - ours didn't sell and we had to pay £6k. We removed it, went on with another agent having done some work and then it sold straight away.

Sarah · 28 June 2026

★★★★★ 1/5

Trustpilot

I Am not happy with the service i…

I Am not happy with the service i received in connells kingsthorpe. The team were hard to communicate with and not pro active very arrogant and also at time very rude at times particularly the branch manager,My sale was delayed and eventually leading me to pull out because after 9 weeks after accepting an offer the buyer hadn’t even been ID verified.If you want to sell your house please avoid at all cost.

Christopher · 12 August 2026

★★★★★ 5/5

Google

Nez has been wonderful in assisting me with my sale and purchase of properties. She has helped in many ways over and beyond her remit, and I would recommend her services wholeheartedly.

Stephanie · 1 October 2025

★★★★★ 1/5

Trustpilot

The worst estate agent I have ever…

The worst estate agent I have ever used. If your looking to rent avoid them, once your in the property expect no help from them. If you have issues that require resolution with the property, they will not give you any assistance. We had several issues and everytime we wanted assistance nothing, they are always not reachable on phone or they never call back when they say they would.

Hamed · 11 August 2026

★★★★★ 1/5

Trustpilot

They are not honest they always team…

They are not honest they always team with landlord to claim money from tenants unlawfully they need to be diligent in dealing with customer , and the staff are very horrible and disrespectful if you claim money from customer unlawfully you might be happy but ut a life stigma and scam i will never recommende any one to d business with Cornell on any account.

Ese · 25 August 2026

★★★★★ 5/5

Google

After struggling to sell a property for over two years we finally put it with Connells Market Harborough branch. What a good decision that was. Nez Carey, the manager, sold it fairly quickly but unfortunately our buyer chose a cheap lawyer and Nez had to work her absolute socks off to get the sale through. She most definitely earned her commission. Thank you. Can highly recommend this branch.

Jennie · 17 November 2025

★★★★★ 1/5

Trustpilot

I rented a flat in front of Connells 2…

I rented a flat throughConnells 2 years ago.. After 2 years and 3 months I moved out.. I painted the whole flat, cleaned all the carpets with carpet cleaner, changed all the curtains and returned it.. I didn't do any damage.. I didn't even use a nail. But they didn't give me back even 1 penny of my deposit amount. I don't know what to do. It's been 3 years since I came to the UK. They are taking advantage of me.

Binson · 2 May 2026

★★★★★ 5/5

Trustpilot

I had great experience working with NEELAM SHARMA

I had such a great experience working with Neelam Sharma at Connells! From start to finish, she was friendly, professional, and always happy to help. Neelam made the whole mortgage process feel so much less stressful, she explained everything clearly, answered all my questions, and kept me updated every step of the way.

Mr · 27 October 2025

★★★★★ 5/5

Google

It was meeting Triniti Griffiths at the Market Harborough branch that gave me the confidence to place my property on the market with Connells. The level of communication and professionalism throughout the process has been excellent. I would highly recommend both Triniti and Connells if you are considering selling your property. Andy Lloyd

Andy · 20 March 2026

★★★★★ 1/5

Trustpilot

Unfortunately I had a terrible…

Unfortunately I had a terrible experience with Connels. I was first advised to auction my house for a speedy sale. Although I did want a quick sale, they did not explain the implications in terms of fees and selling price. When I called, no one one would answer or return the call. The onus was always on me to get feedback from viewings. I changed estate agent as Connels lost a sale - they told me they gave up trying to contact the potential buyer as they didn't get through to him after a couple of attempts and they just assumed if he was still interested he would be in touch. When I changes, someone who viewed the house called the new estate agent to enquire. Obviously, they were not able to have a second viewing but explained to the new estate agent that Connels did not answer any of their questions and did not show the house properly.

Sam · 24 April 2026