Connells Kingswood reviews in Hanham

★★★★★ 5/5

Google

Kim and everyone at Connells were absolutely brilliant! My situation was quite complex , and Kim was so patient , helpful and professional despite multiple setbacks and complications . The team really did go above and beyond what would normally be required - and on top of this , they got me £10K over what every other estate agents were offering! Really great service - totally recommend! This is a true and personal review , genuinely written by a customer .

Sky · 24 October 2023

★★★★★ 1/5

Trustpilot

Staff

Total lack of professionalism and respect for the client's time I was scheduled to view a property on Saturday at 1:00 PM. The agent made me drive to the location, then postponed it for an hour. After waiting, I was called again for a second postponement, this time citing completely implausible reasons. It is unacceptable to waste people's time and money like this. I do not recommend this agency due to their lack of seriousness.

Monica · 8 August 2026

★★★★★ 5/5

Google

I first rang up the store and asked for a valuation on my property several months ago due to a divorce, I spoke to a gentleman called Leigh Williams, who was very helpful chap and then came over to the house and talked me through what options I had. This was a very difficult period and it was reassuring that I could trust this young man and he knew what he was talking about. I had two other agents came out who didn't want to know and was more bothered about telling me they were the cheapest! Several weeks past, and regularly Leigh would drop a text and email to see how I was doing and if I needed any help. I then after getting the house ready and de-cluttered put it on with Leigh and it sold to a lovely couple. Thank you for your help and support! Thoroughly would recommend.

Daniel · 10 October 2025

★★★★★ 5/5

Google

Excellent experience with Connells Kingswood. Everyone is very professional and ready to help. Very special thanks for Aniq Ali my mortgage advisor who guided and helped me a lot during this purchase not in hours even out of hours via what's app and emails. Also, I will specially thanks to Ibrahim, Kim and Romana from sales team who made this purchase happened. I will surely recommend other people for their services.

Rose · 26 April 2024

★★★★★ 1/5

Google

Didn’t show up to viewing, despite me and my partner being 10 mins early saw the sellers leaving the property for the viewing, Waited 30mins no one arrived. No phone call to let me know they couldn’t make it. Not good enough.

Seb · 10 August 2026

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Lovely staff though. NO actual advice given. Didn't sell it but equally gave no advice about the little changes we could have made which would have helped us. The tenant left it in bad condition and we never visited the property. We relied on them to give us advice, they marketed it, conducted viewings but not once did they say - you should do x & y and this will help the sale. Persuaded us to use their auction option as 'in all the years of me working here, we've never not sold one at auction' - ours didn't sell and we had to pay £6k. We removed it, went on with another agent having done some work and then it sold straight away.

Sarah · 28 June 2026

★★★★★ 1/5

Trustpilot

I Am not happy with the service i…

I Am not happy with the service i received in connells kingsthorpe. The team were hard to communicate with and not pro active very arrogant and also at time very rude at times particularly the branch manager,My sale was delayed and eventually leading me to pull out because after 9 weeks after accepting an offer the buyer hadn’t even been ID verified.If you want to sell your house please avoid at all cost.

Christopher · 12 August 2026

★★★★★ 1/5

Trustpilot

Useless

Useless. Don’t want to help or speak to you unless it is regarding you paying rent. Property management do not follow anything up or rush to complete any jobs. The property I was renting had no hot water and no heating in the middle of winter and I had to chase property management for months to even get them to get someone out to look at the issues I was having. If my dream home came up and estate agent was Connells, I wouldn’t even consider renting / buying it.

Alice · 23 June 2026

★★★★★ 5/5

Google

Had an amazing experience with the kingswood connells team, got everything sorted and moved in in around a week! A couple small hiccups, but it was all sorted out with efficiency! Big thanks to George and to Craig for all their help!

Ciara · 2 June 2025

★★★★★ 1/5

Trustpilot

The worst letting agent I dealt with.

The worst letting agent I dealt with. The same happened to a friend of mine ! The notified an energy supply provider without telling me _after I terminated my contract with them_ to supply an empty property. The tariff was very high, I was not given a chance to chose it or to know the supplier at the time. Their communications does not excist.

N · 3 October 2026

★★★★★ 5/5

Google

Connells have been really great with helping my family secure a 3 bedroom apartment in Bristol. House search was really frustrating and hectic for me until I found Connells and most especially the letting agent Tasif was very kind and helpful with helping us get a great apartment in a lovely area in Bristol. He’s so great at what he does and I recommend Connells for anyone looking for an apartment in Bristol. 100% great service .

Adetutu · 24 October 2023

★★★★★ 5/5

Google

I bought a house recently and Connells were the estate agents. I must say, they were absolutely fantastic. Kim and her team were so helpful and professional. Highly recommend..

Jeevan · 10 October 2025

★★★★★ 5/5

Google

I was a first time buyer and Aniq was amazing he went above and beyond with helping me through the process , i would recommend to anyone

Kelsey · 20 October 2025

★★★★★ 5/5

Google

Massive thank you to George who helped me to find tenants for my property. He kept me updated throughout the whole process and was absolutely wonderful! Highly recommend.

Nisha · 10 October 2025

★★★★★ 5/5

Google

Roshan was very polite and knowledgeable, he showed us around the property and gave us lots of information regarding mortgage services and first time buying process. He has been really helpful during our process and improved our knowledge of the property market.

Jevic · 9 April 2025

★★★★★ 5/5

Trustpilot

Parkway

Aidan and the team at Horley branch was fantastic throughout my house purchase. They were always very responsive and handled my endless queries with patience and professionalism. Their support made the whole process much smoother, and I really appreciated how approachable and helpful they were at every stage. I’d highly recommend them to anyone buying a new home. Natalia and Stew

Customer · 1 September 2025

★★★★★ 1/5

Trustpilot

They are not honest they always team…

They are not honest they always team with landlord to claim money from tenants unlawfully they need to be diligent in dealing with customer , and the staff are very horrible and disrespectful if you claim money from customer unlawfully you might be happy but ut a life stigma and scam i will never recommende any one to d business with Cornell on any account.

Ese · 25 August 2026

★★★★★ 5/5

Google

Getting an apartment in Bristol has been exhausting for me and my family . Thanks to Connels especially Tasif for doing a job Weldone. I am super excited as he has shown a high level of professionalism and maintain a cordial relationship between the company and the customer. It’s a really awesome experience. From me and my family we say a Big thank you to Tasif and the Connels (Kingshood) in general.

Umar · 24 October 2023

★★★★★ 1/5

Trustpilot

I rented a flat in front of Connells 2…

I rented a flat throughConnells 2 years ago.. After 2 years and 3 months I moved out.. I painted the whole flat, cleaned all the carpets with carpet cleaner, changed all the curtains and returned it.. I didn't do any damage.. I didn't even use a nail. But they didn't give me back even 1 penny of my deposit amount. I don't know what to do. It's been 3 years since I came to the UK. They are taking advantage of me.

Binson · 2 May 2026

★★★★★ 5/5

Google

My family and me would like to say a big thank you to Tasif and Craig who helped us finding a 3 bedroom house to rent. Tasif has been very professional, Kind and approachable throughout the process. He kept us informed of each step and has been very supportive. Excellent communication from the rest of the team in Connells. I would highly recommend them for anyone want to rent a property.

Milton · 24 October 2023

★★★★★ 1/5

Trustpilot

Landlords - look elsewhere

Landlords, look elsewhere! Rent collection works, but everything else with Connells Property Management has been a shambles. I experienced falsified inspection reports, requests to approve unlawful actions, ignored rent reviews for over a decade, questionable inventory and reference practices and unauthorised spending. Communication broke down to the point tenants dealt with me directly, making Connells fees a waste of money.

Louise · 18 August 2025

★★★★★ 1/5

Trustpilot

Unfortunately I had a terrible…

Unfortunately I had a terrible experience with Connels. I was first advised to auction my house for a speedy sale. Although I did want a quick sale, they did not explain the implications in terms of fees and selling price. When I called, no one one would answer or return the call. The onus was always on me to get feedback from viewings. I changed estate agent as Connels lost a sale - they told me they gave up trying to contact the potential buyer as they didn't get through to him after a couple of attempts and they just assumed if he was still interested he would be in touch. When I changes, someone who viewed the house called the new estate agent to enquire. Obviously, they were not able to have a second viewing but explained to the new estate agent that Connels did not answer any of their questions and did not show the house properly.

Sam · 24 April 2026

★★★★★ 1/5

Trustpilot

Initial sales pitch was promising

Initial sales pitch was promising, which lead us to believe that Connells would be competent and trustworthy. What lay ahead was Rude arrogant staff who lied too us , no apologies or recognition of responsibility and sarcasm on phone calls. According to sources Connells are reviewing their finances. If our experience is anything to go on it won't belong before the administrator is in.

Robert · 15 August 2026

★★★★★ 5/5

Google

Connells were great through the whole process, Paul was very knowledgeable and made sure everything kept moving. Thank you!

Philippa · 7 November 2025