Every review we hold for the Hamworthy office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you everyone at Turners for a great job
The team at Turners have done an excellent job of selling the house, especially Lawrence who has been more than helpful, professional and knowledgable about the housing market. Keeping us updated at every step along the way.
Dot · 15 December 2021
★★★★★ 5/5
TrustpilotHighly recommend Turners
Turners recently helped sell our property and we would strongly highly recommend them. We had other estate agents attend our property for valuations but, it was Lawrence's professionalism and manner at that first meeting that made our decision easy who to market the property with. He explained the details of the process, with no pressure to commit, and made us feel we would be well supported by the team throughout the process. Wendy and George have also been extremely helpful in facilitating this. The team have always been professional, approachable and easy to contact whilst supporting us throughout the whole process. Many thanks to you all, it has been greatly appreciated.
Emma · 13 July 2022
★★★★★ 5/5
TrustpilotHighly recommend Turners
Turners recently helped sell our property and we would strongly highly recommend them. We had other estate agents attend our property for valuations but, it was Lawrence's professionalism and manner at that first meeting that made our decision easy who to market the property with. He explained the details of the process, with no pressure to commit, and made us feel we would be well supported by the team throughout the process. Wendy and George have also been extremely helpful in facilitating this. The team have always been professional, approachable and easy to contact whilst supporting us throughout the whole process. Many thanks to you all, it has been greatly appreciated.
Emma · 13 July 2022
★★★★★ 5/5
TrustpilotI have bought, sold & rented
I have bought, sold & rented properties through Robert & his team over the course of 15 years whilst developing a property portfolio. It has been a great opportunity to work closely with a very friendly, approachable & knowledgeable company who take great pride in their family run business. I find they have established themselves within the community not only as an estate agent but as highly experienced individuals who have a very personal approach & interest at every stage of a transaction.
Caroline · 26 January 2022
★★★★★ 5/5
GoogleEmma and the team at Turner's Property are extremely professional, helpful and efficient in managing property for clients. We have been with the company for 18 years and have always been impressed by the service we have received.
Marilyn · 26 March 2020
★★★★★ 1/5
TrustpilotHad a offer accepted on a house
Had an offer accepted on a house. We were over the moon. We Were then left in the dark for around 10 weeks whilst the seller found something (we was fine with that) we chased fortnightly to be told they still haven’t found anything. And then got a phone call to say they are pulling out because they can’t find anything to buy. We was obviously upset but we understood. Turners promised to contact us regularly with any houses that come up around the area or change of plans to the house we were buying. 8 weeks later back on right move at £20,000 more!!! Not one single phone call to let us know about houses or that one was being made available again but at a higher price! Found an amazing estate agents now that is actually helping us find a house!!
Sarah · 17 June 2021
★★★★★ 5/5
TrustpilotLawrence has been incredibly helpful…
Lawrence has been incredibly helpful and provided a great experience. He has also helped my father purchase his house and was outstanding again. We will always use Turners moving forwards!
Dave · 17 September 2021
★★★★★ 5/5
TrustpilotAnyone thinking of selling their property should choose Turners Property.
I recently had my property on the market with Turners Property and I cannot thank them enough for the service I have received. I have decided to take my property off of the market due to personal reasons however I would highly recommend anyone in the area thinking of selling to go to Turners! Scott, George and all the team are really approachable, knowledgeable but most of all honest. They were very proactive in trying to sell my property and the communication throughout was excellent. I will be recommending them to anyone I can. I think it is really important to have a reliable and helpful estate agent to support you through a very stressful time. Turners is definitely the one to choose.
Lauren · 9 April 2021
★★★★★ 5/5
GoogleWe bought a house Turners were selling, from the get go we were kept in the communication loop and knew we were in good hands straight away.
A special mention for Wendy who is a credit to Turners and couldn't be more helpful!
Would recommend buying through and potentially even selling with Turners to anyone reading this.
All the best to all the team!
Paul
Paul · 26 March 2023
★★★★★ 5/5
GoogleRight from the moment our relationship with Turners began they were 100% reliable. I was so relieved as I had heard so many bad stories about dealing with estate agents. We needed a flat quickly as we found ourselves in a position where we had to move from our current location. We contacted Turners as they came highly recommended and I’m so pleased we did. Within one week we were moving in. They saw our plight and moved heaven and earth to make it happen. It was December and with Christmas coming we thought it was impossible. 2 years down the line we move out and the process was equally friendly. Within two days the property was checked and our deposit refunded. Fantastic people, fantastic customer service, fantastic company. 100% recommended.
David · 26 March 2021
★★★★★ 5/5
TrustpilotProfessional Property Management and Letting
Turners have managed my property for me for several years now and help guide me through all aspects for the rental market and management needs. I have to say I have never been anything less than100% satisfied with their service and attention to detail. Scott, Claire and Emma are always friendly, approachable, professional and above all available and quick to respond. Property inspections are always done promptly and the reports are extremely useful. When re-letting their feedback and advice is well guided. It's good to know my property is in such safe hands. Thank you Turners.
Charles · 8 November 2020
★★★★★ 5/5
GoogleWe bought a house Turners were selling, from the get go we were kept in the communication loop and knew we were in good hands straight away.
A special mention for Wendy who is a credit to Turners and couldn't be more helpful!
Would recommend buying through and potentially even selling with Turners to anyone reading this.
All the best to all the team!
Paul
Paul · 1 January 2023
★★★★★ 5/5
TrustpilotI have had properties in Poole managed…
I have had properties in Poole managed by Turners for almost 10 years now and have always found them to be very good. They are a small team providing individual property management services which I prefer compared to the approach of some of the large nationwide estate agents.
Pete · 9 March 2020
Agent replied · 28 May 2023
Thank you Pete, your taking the time to leave a review is much appreciated!
★★★★★ 5/5
GoogleVery friendly team ,they resolve the problems straight away in the best way possible. I recommend with pleasure 👍 Many thanks to Emma and Claire 👏
Alexa · 26 March 2021
★★★★★ 5/5
GoogleEmma has been absolutely fantastic with helping me and my little girl finding a home. Could not recommend more.
Shaun · 26 March 2022
★★★★★ 5/5
GoogleAmazing estate agents!! Emma is amazing and goes out her way to help!
Cait · 26 March 2022
★★★★★ 5/5
TrustpilotWe are very pleased with the amazing…
We are very pleased with the amazing support we received from Emma and her team.
Yahya · 28 April 2021
★★★★★ 1/5
TrustpilotNot professional and not acting at the…
Not professional and not acting at the best interest of clients. They just close the deal at their own convenience and don't bother to seek the best offer.
Angry · 7 September 2021
Agent replied · 28 May 2023
Without your name or the address of the property you're referring to it's difficult to give you a full response. Hiding online like this does not provide constructive feedback.However, it is against everything we believe in to encourage our sellers to take higher offers once a sale has been agreed. We do not believe gazumping to be a transparent way of conducting business. If we 'close a deal' as you refer to, resulting in a happy buyer and happy seller, this is not at our own convenience but a successful transaction for all parties, except 'angry buyers' such as yourself who unfortunately missed out. How would you feel if your offer was accepted then we encouraged the seller to take a higher offer behind your back, even when you had instructed your solicitor and incurred costs?
★★★★★ 1/5
TrustpilotNot professional and not acting at the…
Not professional and not acting at the best interest of clients. They just close the deal at their own convenience and don't bother to seek the best offer.
Howard · 7 September 2021
Agent replied · 24 March 2024
Without your name or the address of the property you're referring to it's difficult to give you a full response. Hiding online like this does not provide constructive feedback.
However, it is against everything we believe in to encourage our sellers to take higher offers once a sale has been agreed. We do not believe gazumping to be a transparent way of conducting business. If we 'close a deal' as you refer to, resulting in a happy buyer and happy seller, this is not at our own convenience but a successful transaction for all parties, except 'angry buyers' such as yourself who unfortunately missed out.
How would you feel if your offer was accepted then we encouraged the seller to take a higher offer behind your back, even when you had instructed your solicitor and incurred costs?
★★★★★ 5/5
GoogleAmazing estate agents!! Emma is amazing and goes out her way to help!
Best · 31 May 2021
★★★★★ 4/5
TrustpilotTurners sold our property in Hamworthy…
Turners sold our property in Hamworthy having initially given a good assessment of what the market was doing and together we agreed a suitable asking price. The service to take photos, take floor plan and get the property listed was all undertaken quickly and professionally and subsequent viewings were handled well by the team and feedback was provided on each viewing.
Chris · 6 April 2021
★★★★★ 1/5
TrustpilotBad Customer Service
The 'customer care and after service' provided after a viewing was appalling. I wouldn't recommend them
Sarah · 21 November 2024
★★★★★ 5/5
TrustpilotFriendly
Friendly, helpful staff. Was kept informed at every stage. Easy transaction. Thank you.
Barbara · 4 September 2019
★★★★★ 5/5
TrustpilotAmazing organisation
I cannot state enough the amazing help, caring staff, compassion and all round input from the whole team at Turners. What an amazing organisation! Thank you.
Livvy · 19 June 2020
Agent replied · 28 May 2023
Thank you Livvy, your review is much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.