Every review we hold for the Hampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving lived in my house for many years, I decided not to go for the management service that was offered to me as I believed no one knows my house better than me. What a mistake that was. Although the tenants on paper appeared very nice at the start, writing me letters telling me how lovely my house was, it wasn't until they first moved in that I realised what con artists they are.
After not being able to take anymore I asked Jezzards to step in to look after things. What lifesavers they were. My stress went down and they even managed to get them out of my house mutually. I couldn't have asked for me and on behalf of my family, I want to thank you for stepping in during this stressful period and congratulate them on manging to get these people out without the need for costly legal action.
Raj · 8 September 2019
★★★★★ 5/5
GoogleMy experience with Jezzards has been nothing short of excellent. Tiernan was amazing with selling our property and kept me informed throughout the process. Overall an excellent service and would definitely use again.
R · 8 September 2018
★★★★★ 5/5
GoogleGary was incredibly helpful with my property purchase. Professional and informed, he provided just the right amount of assistance without any hassle or bother. Would highly recommend him and Jezzards to others.
Ajeybharat · 8 September 2016
★★★★★ 5/5
GoogleThey have been renting my property out for the past 4 years to the same fantastic tenants, but they decided to leave the property this year, Jezzards dealt with everything. Very impressed with the service and also the maintence service they provide as well
Aiken · 8 September 2018
Agent replied
Hi Aiken,
Firstly, I would like to thank you for your continued loyalty to us and for leaving your feedback.
I have spoken with the lettings team this morning and passed on your kind words. It is also great to hear such kind words about our services and we are pleased you are benefiting from our free inclusive rent guarantee and property maintenance cover.
I understand your tenants have now moved in to the property and settling in well. You will be well looked after by our Property Management team as you always have been but if there is anything my team or I can do, please feel free to get in touch.
We look forward to working with you for many more years to come!
Best wishes
Claire
Customer Experience Manager
Jezzards Estate Agents
★★★★★ 2/5
GoogleI would not recommend this agent to anyone. They double crossed my elderly relative into believing her offer had been accepted by taking her documents and then two hours later she was outbid. Poor service and no apologies for it either.
DEBBIE · 8 September 2018
Agent replied
Thank you for your feedback. We are sorry that you are not happy but we have a legal obligation to put all offers to the owners of the property and it just so happens that someone called back and offered higher than your relative and we have to put that to the owner.
It is the owners decision and as much as we want everyone to get the property we can only go by our clients instructions. We are sorry it didn’t work out this time and wish you all the best in your property search.
★★★★★ 1/5
GoogleAs per previous comments this agent is pro gazumping even after all paperwork is completed. Do not buy. Go to a more reliable agent. P.s I'm sure as per other negative reviews they will come back with an excuse.
Jacqueline · 8 September 2018
Agent replied
Hi Jacqueline. Thanks for your comments. Please could you contact our customer service team so we can look in to this matter for you. We are available 24 hours a day on customer.service@jezzards.co.uk or on 03330 433 633.
★★★★★ 5/5
GoogleGreat, super speedy service nothing too much trouble and we was always able to speak to somebody who could help no matter what the problem. The flow of information impressive as well. Very friendly, helpful staff, our house sale went through in 8 weeks as we needed a speedy result Jezzards complied with out compromising the value of the property. Very impressed would highly recommend.
Jane · 8 September 2017
★★★★★ 5/5
GoogleStaff is very gd nd helpful...i m very happy wth ur staff ....lowen was dealing wth my case...he is very gd in job...we r very satisfied wth him....thx fr great help...
Sunil · 8 September 2018
Agent replied
Hi Sunil,
Thank you for your lovely review.
This feedback has been passed to Lowen’s director.
Thank you so much for taking the time to give us your valuable feedback.
Kind regards
Claire
Customer Service Experience Manager
Jezzards Estate Agents
★★★★★ 1/5
GoogleJezzards managed our property in Hampton and made a complete mess of the situation from the start. leaving us with unpaid bills and not taking any responsibilty for their part. Finances in a mess, invoices not sent. A complete disaster. No structure or ownership of any issues. We even received a derogatory email from the director by mistake. Not good practice.
Will · 8 September 2019
★★★★★ 5/5
GoogleRyan. Sam. Victoria. Georgia. Jack. Jess. and those I've failed to mention sorry
All upbeat directors and members of sales team and admin staff. Helpful, friendly and patient with me as I can be a nightmare.
Sold house and completed within 7 weeks.
How good is that? Very happy.
Deserve a xmas bonus. Enjoy your drink and Happy Christmas to you all.
Mark
Mark · 8 September 2016
★★★★★ 5/5
GoogleGreat experience with Jezzard's - Thank you!
Professional, motivated staff who always seem to go above and beyond! Felt reassured and confident during what can be a very stressful time buying a new home.
Would not hesitate to recommend, and will certainly be coming back to you if we ever need in the future! Thanks again to the whole team!
Lizzie · 8 September 2018
★★★★★ 5/5
GoogleHaving just moved to the UK we wanted to be in a new home for Christmas although we only arrived back last week. Everything from the first property shown to us, right up until we got the keys has been great and nothing ever too much trouble for anyone we had dealings with.
Uman · 8 September 2019
★★★★★ 1/5
GoogleAfter 2 years and a half with Jezzards, they have disappeared...have not payed me my tenants rental and never heard a world from them!!
Please..if any of you has been trough the same problem could you contact me???I have no idea who to ask to solve this problem....
Thanks
Alicia · 28 October 2020
★★★★★ 5/5
Googlejust like to say that once agin the service from Jezzards has been exceptional and special praise tio Dorothy whio handled my lettiing from start to finish perfectlty and made sure all parties were happy. great company to deal with and would recommend to others without hesitation. thank you once more
Rino · 8 September 2019
★★★★★ 5/5
GoogleI have just sold my house through Jezzards within 24 hours of going on the market thanks in part to their sound knowledge and client base. They have been very efficient throughout the process and everyone involved has been charming and reliable. Don't even think of going to any other agent!
Mohit · 8 September 2016
★★★★★ 5/5
GoogleThe journey of buying a house is so much easier with Jezzards estate agents with the help of Lowen Michael, who was recommended by a friend of ours who brought true him, he really puts his dedication? to go the extra mile, will recommend to others, overall excellent service..
S · 8 September 2018
★★★★★ 1/5
GoogleHorrendous experience. Terrible service and dishonesty. Avoid at all costs. Do not say you weren't warned.
Spurs · 8 September 2018
Agent replied
Hi there,
We were very disappointed to have read your review. We take all feedback very seriously and would like to look into the concerns you have raised.
As you have left your review anonymously and the email address associated is not registered to any clients we have dealt with, we are unable to look in to your concerns but if you could please contact our Head Office on customer.service@jezzards.co.uk or call us on 03330 433 633 we will investigate the matter for you.
I am sorry that you feel you have had such bad service as suggested and look forward to being able to resolve any concerns you have.
Kind regards
Claire
Customer Experience Manager
Jezzards Estate Agents
★★★★★ 5/5
GoogleWe had been looking for an apartment to move into for about just under 2 months. We saw some absolute nightmares, agents that were just trying to rip us off, and as students were left feeling very uncomfortable with the whole rental process.
Sarthi · 8 September 2017
★★★★★ 5/5
GoogleVery good, reliable and friendly service. Andy helped us to manage our rent in Hampton from the viewing to setting the contract. many thanks !
Manish · 8 September 2019
★★★★★ 4/5
GoogleGreat attention to detail from beginning to end. Always kept me updated after every viewing and got me an asking price
offer in less than a week.
Sonu · 9 September 2014
★★★★★ 1/5
GoogleWaist of time, they cancel my appointment for viewing twice same day of viewing!
Avoid it, very unprofessional.
Sofia · 8 September 2019
★★★★★ 5/5
Google"It is great pleasure for us to find property in Hampton Uk "
Shankar · 9 September 2014
★★★★★ 5/5
Googlejezzards is a estate agents dealing sale and buy property in hampton
Century · 9 September 2014
★★★★★ 5/5
GoogleExcellent service from start to finish. Would highly recommend.
Niroshan · 8 September 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.