Trusted Agent profile

Hearnes Estate Agents reviews

4.4

★★★★★ Great

56 reviews across 3 platforms

52-54 High Street, Ringwood, Hampshire BH24 1AG

Hearnes Estate Agents's Hampshire office at 52-54 High Street is rated 4.4 out of 5 across 56 reviews on three platforms, including 45 Google reviews rated 4.4. The 10 Facebook and 1 Trustpilot counts are for the whole business. Checked 9 October 2026.

Google logo

4.4 / 5

45

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hampshire office, from every platform, shown as written. First names only.

5/5

Google

Lovely team at Hearnes Ringwood. I saw a few different properties with them before buying one Imogen suggested I view, which I might not have looked at otherwise. Happily arranged repeat viewings and were very interactive and kept in touch. Going the extra mile for things like reading the meters before I moved in and arranging for roofers to be able to access the property pre purchase was very helpful. Imogen was great and was who I mostly dealt with helped by Sam with Robyne joining in as the sale went through. Sue was always happy to speak in the office if I popped in even if no one else was around. Recommended.

Adam · 26 November 2025

5/5

Google

I have had an absolutely fantastic experience with Imogen at Hearnes Ringwood. From the very beginning she and her team have been professional, proactive and genuinely supportive. Her communication has been clear and timely throughout, and she consistently went above and beyond to help move things forward smoothly. It made a stressful process feel so much easier. Imogen is friendly, knowledgeable and incredibly good at what she does. I always felt she was really listening and had my best interests at heart. I couldn’t recommend her highly enough, thank you, Imogen, for all your hard work!

Jahn · 7 November 2025

5/5

Google

We've recently sold a property through Hearnes in Ringwood. The staff were all very helpful and really put themselves out to achieve a good conclusion. Imogen Ruckwood was extremely conscientious and was very instrumental in finding the right buyer for our property and kept in constant touch with updates. I would have no hesitation in recommending Hearnes to anyone selling a property in or around the Ringwood area.

Maria · 10 November 2025

5/5

Google

Sam and team are great! We bought and sold through Hearnes and although the process was long and had some hurdles due to the nature of the process, the team were fantastic at keeping everything on track and keeping us up to date. Certainly …

Ryan · 16 May 2025

Agent replied · 13 June 2025

Thank you Ryan, much appreicated. I hope Lauren and yourself enjoy your new home together, it certainly had it's hurdles but a fantastic home in a great location. … More

5/5

Google

Having just sold a house with Hearnes I would love to share how easeful the experience was. They were always one step ahead and the communication was consistently strong. The team as a whole were wonderful however Sam was stand out for me. …

Natasha · 16 April 2025

Agent replied · 22 December 2024

Thank you Tash for your kind words, it was delightful dealing with you and I'm delighted we got there in the end. If you need any help in the future we'd welcome you with open arms. … More

5/5

Google

I would like to thank Hearnes for my experiences previously selling 2 homes of mine,with very professional staff. A very special thank you to Imogen for her efficiency, friendliness and hard work putting my new purchase together. She is one of the best agents I have worked with. great communicator. Thank you Imogen Highly recommend Pauline K

Pauline · 13 October 2025

5/5

Google

We would totally recommend Hearnes. Professional and efficient from start to finish. Superb communication throughout from all the team. A special shout out to Sam the manager, who was excellent, attentive and who worked tirelessly to make our sale and purchase happen. Thank you to Sam and all at Hearnes Ringwood!

Debbie · 22 October 2025

5/5

Google

I’ve completed on the purchase of a house today, working with the lovely Immi. From start to finish the process has been smooth with great communication, resulting in a quick, stress free purchase, that I couldn’t be happier with. Great thanks to Immi and the Hearnes team!

Joshua · 28 November 2025

5/5

Google

Hearnes sold my property off market within 24 hours and helped me buy my next home too. Sam was fantastic at helping me through the process navigating some tricky situations that came up during the conveyancing process. Sam is very knowledgeable and great at what he does!

Imogen · 13 October 2025

5/5

Facebook

Recently bought a property from Hearnes Bournemouth. Cannot thank Matt enough for his help and support liaising with all solicitors and agents, despite Hearnes not being the agent for the property I was selling. Friendly, reliable, knowledgable - a great team. 100% recommend for selling a property through / buying a property from. Thanks for all the effort you put in - the bottle of wine on key collection was an added bonus!

Sarah · 4 November 2024

5/5

Google

Sam and team worked very hard to get our house sold and did a great job coordinating on the purchase of the new house. They helped with advice and went above and beyond. They were a pleasure to deal with and we would highly recommend Hearnes.

Steven · 7 April 2025

5/5

Google

Very professional outfit and the open comms via WhatsApp made it effortless to get in contact. Josh, Sam and Imogen made this a far less stressful experience than it could have been!

Thomas · 10 August 2025

5/5

Google

I had fantastic experience with Hearnes. We were buying a house for the first time and hearnes especially Josh (employee) had helped us a lot. Josh was very calm and explained the procedures step by step, so well. He is one …

Jose · 16 April 2025

5/5

Google

Having just completed the sale on our property, I have to say that through this whole process & dealing with the housing market in this volatile market, Hearnes at Ringwood, have been absolutely incredible! We dealt with numerous agents and none of them even came close to offering the service that Hearnes did. We simply would not use anyone else. Sam & Jason were brilliant. Sam went above and beyond to ensure everyone in the chain was sorted and taken care of. Thank you so much for such a great experience! We were actually quite overwhelmed but the level of service. All the best

Mark · 27 March 2023

5/5

Google

Sam and the team at Hearnes Ringwood really did go over and above my expectations to help transition our move as smoothly as possible. Always at the end of the phone listening and helping resolve any issues that arose. I can’t recommend enough Hearnes and if I were to move again then I would certainly be using them again! Thanks to Sam and the team!

Ashley · 26 March 2024

5/5

Facebook

Andrew King recently completed our purchase in just five weeks, and I highly recommend Andrew and wouldn’t go anywhere else. Andrew is professional, reliable and really knows his stuff. It was a breath of fresh air working with an estate agent we knew we could trust 100%, and Andrew had our best interests at heart at all times.Nothing was ever too much trouble and always done with smile. Thank you Andrew for all the hard work you put in to help us get our dream home. Mr Lo Muto

Ivan · 27 July 2022

5/5

Google

Second time working with Hearnes in 5 years, and have been really impressed by how the team have developed their professional and consultative approach to selling houses. In a challenging market, we've been given true and honest feedback throughout the process with regular updates from the team. A pleasant experience and will be returning to Hearnes when needed in the future when needed.

Connor · 22 October 2025

5/5

Google

The team at Hearnes Ringwood was fantastic. Professional and friendly service coupled with an unrivalled knowledge of the market mark them out as the premier estate agent. They went out of their way to help us sell our property but additionally worked tirelessly to find our new home. Would recommend them without reservation.

A · 26 March 2024

5/5

Google

Sam was professional, competent, reliable and knowledgable in all areas of buying our dream home. many thanks, The Partridge family.

Amanda · 14 May 2025

5/5

Google

Excellent from the very first meeting with Jayson, a highly professional and friendly team who have kept us well informed even through a bumpy finale we never lost confidence in these guys!! Thank you for helping us get through what is an end of an era for us!!😻🌞 …

Camelia · 5 November 2025

5/5

Google

Having sold my house with Hearnes I would thoroughly recommend them. They were pro active, not relying solely on Rightmove to obtain prospective purchasers. They kept me up to date at all times and Josh in particular looked after my interests and helped me through some tricky situations. The best agents I have ever used. Kay

Kay · 10 August 2025

5/5

Google

Sam at Hearnes was fantastic. He was understanding and regularly communicated with both Buyer and Sellers throughout the house purchase process. The service provided was thoroughly professional at all times and I would happily recommend him and his team to anyone whether buying or selling. Thank you.

Tim · 13 October 2025

4/5

Google

The marketing of the lifestyle that the property offered was first rate . The team's work in matching potential buyers and viewings were significantly higher than that of competitors. This provided assurance that Hearnes were - in my situation, the best choice for the local market.

Ollie · 6 August 2025

1/5

Trustpilot

Hearnes Estate Agents Ringwood

I want to point out that this review relates only to Hearnes in Ringwood and not in the other branches. The people at the Ringwood office seem to be incapable of replying to emails, phone messages etc. If I were trying to sell my property they would be the very last company i would use. They are absolutely hopeless.

LittleMol · 22 February 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hearnes Estate Agents's Google reviews

Questions about Hearnes Estate Agents

How many reviews does Hearnes Estate Agents have?

Hearnes Estate Agents's Hampshire office has 56 reviews across three platforms: 45 on Google, 10 on Facebook (across the whole business), 1 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hearnes Estate Agents's rating?

Hearnes Estate Agents is rated 4.4 out of 5 across all 56 reviews, and 4.4 out of 5 on Google from 45 reviews, checked 9 October 2026.

Where is Hearnes Estate Agents's Hampshire office?

Hearnes Estate Agents, 52-54 High Street, Ringwood, Hampshire BH24 1AG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.