Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotNo respect for GDPR
I made the mistake of calling to view a house with fox and sons. I then decided not to go ahead and have not stopped receiving calls or emails since. I have repeatedly asked to be taken off their contact lists and for them to delete my data from their records but to no avail
Sinead · 29 September 2023
Agent replied · 13 June 2024
hi Sinead,firstly we are sorry this is the case.if you can provide us with your contact details, us at head office can remove your details from the companies database.we also will talk to the branch/branches to see why this hasn't been actioned. apologies for any stress or inconvenience caused.steve Customer services
★★★★★ 2/5
TrustpilotReally poor viewing experience, with poor mortgage offer from advisor.
As a potential buyer, I don't appreciate being mislead with information. I enquired about a house and was told I'd be the first to view the property, this was not the case at all and lost out because of this. The mortgage offer given was not at a good rate VS other high street providers, so would advise using them as a last resort. Plymouth Branch
TellingItHowItIz · 24 October 2024
★★★★★ 5/5
GoogleJust purchased our first home through fox and sons romsey! Everyone has been amazing! Always get back to you in a timely manner, always willing to help! They did viewings late and on their days off so we could see it! Nothing but good …
Brad · 16 April 2024
Agent replied · 13 June 2024
Thanks for the excellent 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotTotton Branch - Wonderful Service
Totton Branch. Absolutely fantastic service selling my property, from 1st communication through to completion. Keiran, Bradley and Becky kept me informed at every stage and couldn't be more helpful. I would wholeheartedly recommend them to anyone selling a property in the area. Thank you to all of you, making this experience so easy.
DN · 11 May 2022
★★★★★ 1/5
TrustpilotGDPR data breach
My property is for sale with another estate agent. Fox and Sons have my details as they were one of the agents I invited to make a valuation. I didn't mind them phoning a few months later asking if I would reconsider and use them. I politely declined and told them I would contact them if interested and under GDPR regulations remove my data from their records. They promised to do this but have phoned again. Is this a GDPR data breach? Probably..Will I use them after this latest call? No. Will I be rude and make a complaint about a data breach if they call again? Certainly. Pushy
Grahame · 9 February 2024
★★★★★ 5/5
TrustpilotJust bought our like first house…
Just bought our like first house through fox and sons of in Eastbourne. Moving down from Croydon foxes were very helpful in talking through areas and recommending properties and found us the perfect place. Steve was super helpful getting the offer accepted and Chris was brilliant in getting us the best mortgage.Wouldn’t have this house without these guys.Mr and Mrs Richards
Richards · 14 September 2020
★★★★★ 1/5
Trustpilotif you are a buyer avoid them
Appalling service. I had an offer accepted on an apartment in early August and as of Sept 10 had still not heard from them. Phone calls and emails go unanswered. when I finally got one of them on the phone his reaction was the immortal words - well if you need to pull out then do that. If you are a buyer avoid them like the plague
Johnny · 20 September 2024
★★★★★ 5/5
GoogleI have recently brought a property using Fox and Sons Romsey. I received excellent and professional service, they were extremely helpful and made the whole process easier. I would recommend anyone to use Fox and Sons Romsey if they want someone to get an excellent service. A massive thank you to Ben and Tom.PositiveResponsiveness, Quality, Professionalism, Value
Hannah · 14 June 2021
★★★★★ 5/5
TrustpilotThe Lords
Our overall experience was very positive, all members of staff were friendly & informative. It was always good to get feedback & on several occasions to chat to the viewers as they arrived to advise them on local amenities. We would recommend Fox & Sons Wintonfor advising us from the beginning to the end of the sale of our property. A special mention for Tom, for his professionalism.
Bournemouth · 24 March 2022
Agent replied · 13 June 2024
“Thank you for your kind review, we were very happy to assist with the sale of your property and that you could move into your new home. It was always a pleasure catching up with you and ensuring the sale progressed at a consistent pace! Do let us know if we can be of any assistance in the future.”
★★★★★ 5/5
TrustpilotTop Notch Fareham
We mainly dealt with Rees at Fareham but I believe Grace sold our house , considering how busy they where with stamp duty holidays there services where perfect , A lot of chasing around on our behalf was done , Rees was extremely pleasant and did everything in his power to secure the chain quickly .
Mrs · 5 August 2021
★★★★★ 1/5
TrustpilotGross practices
Avoid at All Costs, Toxic Work Environment and Unethical PracticesToby Jones the "manager" is creating huge conflict of interest, although he is married, he is having an affair with Danielle Lakin, one of the mortgage brokers. This is the least of fox and sons worries but shows the type of person they have in their midst. Avoid all. Worst company in Hastings. Scum!
Gary · 11 October 2024
★★★★★ 2/5
TrustpilotApplied for an MIP with local firm…
Applied for an MIP with local firm thinking would get a more personal service. Tried back in early July and no response for a few days so decided service was not great! Wanted a responsive service. Then decided would have another go and sent salary slips as requested to the broker 19th July. No response at all to date! Now going to go to an online national service.
JG · 1 August 2024
★★★★★ 5/5
TrustpilotBrilliant Mortgage Advisor
The mortgage advisor, Rhodri, at the Fox & Sons Bitterne branch is fantastic. Extremely professional, knowledgeable and highly competent. Would recommend Rhodri without slightest hesitation.
Matt · 19 April 2024
★★★★★ 1/5
TrustpilotFilthy, Mouldy Flat
At the time of writing, it is less than a week from Christmas and I have not received my money back from Fox & Sons.
Ms · 22 December 2025
★★★★★ 5/5
GoogleReally good service from the Fox and Sons Romsey team. Very knowledgeable and helpful with the whole process, and made things very smooth and easy for us as a family. Second time we've used them, and would use them again.
Matthew · 16 April 2024
Agent replied · 13 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations
★★★★★ 5/5
TrustpilotA brilliant service and superb staff
A brilliant service and superb staff. Was selling my elderly mothers house and they went above and beyond making each step easy and helping my mum understand what was happening. Best estate agent I have ever dealt with. Wish they were all this good! Special thanks to Perry and Harry.
Sarah · 24 January 2022
★★★★★ 5/5
GoogleI have recently contacted fox and sons Romsey regarding their 0% mortgage, my partner and I met with Abi who was incredibly professional and able to handle all of our questions and provide us with all the information we need.
Aiden · 13 April 2024
Agent replied · 13 June 2024
Many thanks Aiden Carlin for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGREAT PROFESSIONAL SERVICE…
We have been in close communication with the fox & sons team, but dealt more so with Matt & Beth.
Emma · 22 January 2026
★★★★★ 5/5
GoogleWould definitely recommend the Romsey Branch of Fox and Sons. Making the move from Scotland to England, with the different laws/processes (and during lockdown!) could have been really stressful, but Tom was friendly, helpful and professional, and supported me throughout the process. Communication was great, and I really appreciated his hard work. Thanks!
Esther · 14 June 2021
★★★★★ 5/5
TrustpilotBig thanks to Dan and his team in…
Big thanks to Dan and his team in Weymouth who made our purchase happen before xmas. Tireless effort from Dan to keep the whole chain going. Well done.
Wyle · 8 January 2024
★★★★★ 5/5
TrustpilotBognor Regis star
We had a very good experience with Foxes Bognor Regis estate agents, especially Danny O'Dwyer, who bent over backwards whilst arranging our mortgage. We can't thank him enough for all his efforts. We would thoroughly recommend him to anyone.
John · 25 March 2023
★★★★★ 5/5
GoogleAs a nervous first time buyer I was reassured by Rhodri’s patience and understanding while he helped me secure a mortgage. His calm demeanour was so welcome whenever I started feeling overwhelmed (which was most of the time!) …
Katie · 16 April 2024
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotStephen and his team at fox and sons…
Stephen and his team at fox and sons Eastbourne have been invaluable during the sale of my flat. Their persistent sales progression has helped a slightly awkward sale get over the line. I would normally be wary about using big agents such as Fox and Sons but a good local team really makes the difference.
Justin · 8 November 2020
★★★★★ 1/5
TrustpilotEastleigh branch are awful. Beware!
Eastleigh branch were very helpful until we signed contract to hopefully sell our house. From then on we had 20 weeks of no communication what so ever. No one returned our calls or emails. Be very aware of them as they will not communicate with the customer and even before our contract ended we were hoping that a buyer would not come along as we felt fox & sons did not deserve the commission on the sell. We would advise anyone who is thinking of signing up with them to stay away!, do not sign a thing!!
Jason · 11 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
