Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAbsolutely dreadful experience
Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.
Richard · 6 January 2022
Agent replied · 28 October 2024
We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.
★★★★★ 5/5
GoogleWinkworth have helped me hugely with preparing my property to be rented out and guided me every step of the way. They have also been great taking over the management side of things. Thanks very much!
Ellie · 26 October 2021
Agent replied · 25 October 2024
Hi Ellie,
Thank you very much for your kind review.
It was a pleasure finding tenants for your beautiful property and thank you for instructing us to manage it for you, I look forward to hopefully many years of working together.
Best
Ledian and team
★★★★★ 5/5
GooglePavlovs, our agent, was very helpful in our viewing. He well communicated to arrange the viewing and provided all the information we need to be informed . Glad I found the apartment I want to rent with Winkworths.
Dhanushka · 28 May 2024
★★★★★ 1/5
TrustpilotThe worst agency I have ever come…
The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.
Anonymous · 29 November 2021
Agent replied · 28 October 2024
Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.
★★★★★ 5/5
TrustpilotThank you Kirsty and Nicola!
Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.
Gabriel · 23 April 2021
★★★★★ 5/5
TrustpilotSmooth Selling
The staff made my experience an easy and enjoyable one. I would highly recommend their services when buying or selling a property.
Suzy · 3 May 2023
Agent replied · 28 October 2024
Thank you!
★★★★★ 5/5
GoogleVery good service from winkworth agency’s agent Hazbije Ramadani she was very attentive and nice to me, she has done amazing job I’m very thankful. 🙏🙏 …
Ruska · 26 October 2022
Agent replied · 25 October 2024
Dear Ruska, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service by Hazbije.
★★★★★ 1/5
TrustpilotDiscourteous and Unprofessional
Discourteous and unprofessional estate agents without due respect for tenants. Use other provider.
Christopher · 6 December 2023
Agent replied · 28 October 2024
Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.
★★★★★ 4/5
TrustpilotGreat experience with Winkworth as tenant
Winkworth is my agent for renting my flat. It is very responsible for both landlord and tenant. Every time I have problems with flat, they respond in time and find a solution for me. They don't allow direct communication between landlord and tenant, which sometimes I find can get a bit dodgy. I would recommend it for both landlord and tenant, but you need to check the contract very carefully and negotiate other rights.
Linshin · 23 October 2019
★★★★★ 5/5
TrustpilotGreat team and always efficient and…
Great team and always efficient and professional. They always looking out for the landlord. thanks for the next set of new tenants.
George · 17 March 2023
Agent replied · 28 October 2024
Thank you so much for taking the time to leave an excellent rating.
★★★★★ 5/5
TrustpilotA good experience in buying and letting !
We have had a good-to-very-good experience with Winkworths. From being shown the flat by Jo and having then bought it, we were handled extremely well by Alina and her lettings team. They were on the ball, responded very quickly and efficiently to our enquiries and - not least important ! - found very good tenants for our flat in short order. We would certainly recommend them.
Jonathan · 27 September 2021
★★★★★ 5/5
GoogleI bought in W12 through Winkworths and four years later let my property through them. I am now selling through them. I have always had the best service whichever member of staff has dealt with me and I have no hesitation in recommending them whole-heartedly.
Hugh · 27 October 2016
Agent replied · 25 October 2024
Thank you for your kind words Hugh. It has been a great pleasure dealing with you. Best wishes Keira
★★★★★ 5/5
TrustpilotFast responses
Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our property purchase process. Highly recommend!
Diego · 23 February 2023
Agent replied · 28 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
GoogleAfter renting a property off them for a year they have been very unhelpful, unorganised and we had a huge bill when leaving our property which we are still waiting to get resolved
If you can avoid renting a property from them I would!!!
Hannah · 27 October 2016
Agent replied · 25 October 2024
Thank for taking the time to post a review we value all feedback. We would welcome the opportunity to engage with you in a constructive manner to know more about the comments you made and why you feel the way that you do. I note from your profile that this review was posted at the same time as that of another Agent where you were suffering appear to be suffering an even harder time. I do hope that you are happy and content in your new home.
★★★★★ 5/5
GoogleJonny (Kuzak) was very helpful and responsive. He even did overtime to show us the property after working hour, which I very appreciate.
Chee · 3 December 2024
★★★★★ 5/5
GoogleMichael helped us find the perfect home. He was extremely helpful and really took the time to understand what we are looking for. Couldn’t recommend him more!
Ayesha · 4 October 2024
★★★★★ 5/5
TrustpilotHigh quality and fast service
Nishi & Ravi let out my property super quickly. The advert was clear and to a high quality. The tenant’s credit checks were passed and I’m very happy with service received.
Aa · 26 July 2024
★★★★★ 5/5
TrustpilotFantastic experience working with Aaron…
Fantastic experience working with Aaron and his team: efficient, reliable, and hard-working. I would very much recommend them.
Jemma · 15 April 2021
★★★★★ 1/5
TrustpilotWinkworth Guildford now trading as…
Winkworth Guildford now trading as Guildford estate agents. There is not a rating lower enough for this company, just stay away.
Mark · 24 June 2020
★★★★★ 5/5
TrustpilotNatasha is smart
Natasha is smart, dynamic, she tells it like it is. For me she's the go to person at Winkworths. They are our lead agents too.
Henry · 23 May 2018
★★★★★ 5/5
GoogleBest service by keval
Dhara · 10 July 2025
★★★★★ 5/5
TrustpilotI am a sub contractor with winkworth
I am a sub contractor with winkworth, I have been very happy with the managing director to the employees like Swati the maintenance director. The works come with schedules and list which is so easy and efficient to work with. I complete the works , i invoice the payments and payment come straight away. This is why I’m dedicated and focussed with working with winkworth.
Bhavesh · 8 May 2021
★★★★★ 5/5
GoogleWinkworth Shepherds Bush has found us an amazing flat. All process went very smoothly and tenancy manager Sibel helped us in all stages. She has provided such a great service with prompt responses! Thank you!!
Tayfun · 26 October 2020
Agent replied · 25 October 2024
Tayfun, thank you so much for taking the time to leave this lovely review. We really appreciate your business and wish you and Maria the best of luck in your new home.
Best wishes,
Sibel
★★★★★ 5/5
GoogleWe were tenants in a property managed by Cristina Peliza at Winkworth Shepherds Bush and were incredibly impressed with the professionalism and efficiency throughout the tenancy. She was excellent to deal with and we couldn't recommend her more.
Claire · 27 October 2019
Agent replied · 25 October 2024
Thank you for your very kind words Claire. You and Graham have been excellent tenants and wish you both the best of luck in your new home! Kind regards, Cristina
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
