Winkworth Shepherd's Bush reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

Lovely, helpful realtor - totally got what I was looking for.

I've had a lovely experience purchasing my first home with Thomas Syms from Winkworth. He has been very positive, friendly and helpful throughout the process. He got what I was looking for early in the search and really helped me to find the place that was right for me (even though I didn't think it from the pictures at all!). He kept me up to date every step of the way, and whenever lawyers weren't responding he could help move things along quickly. Thank you!

Rebecca · 11 November 2022

★★★★★ 5/5

Google

I just exchanged on a flat through Winkworth and cannot fault their service. My point of contact was David, who was extremely professional, answered all my queries and was always on hand to guide me through the process. I would have no hesitation in recommending David and Fara at Winkworth. Thank you for all your help.

Lottie · 26 October 2021

★★★★★ 1/5

Trustpilot

GAZUMPING COMPANY

You should learn how to treat people, and to don’t do gazumping which is disgusting behaviour I will make sure everyone knows about this . And not that just, you also accepted our offer in writing subject to nothing.

Jess · 17 August 2023

★★★★★ 5/5

Google

I have been the landlord of property in Shepherds Bush for the last 7 years and now it's time to move on. The only sad thing for me is the end of my working relationship with the wonderful Jo Hewitt at Winkworth. She is everything you want from a managing agent: pro-active, efficient, considerate, fair and friendly. If only I could have handed out a 6th star...

John · 11 January 2017

★★★★★ 5/5

Trustpilot

Winkworth House Purchase - Thomas Syms

Winkworth made my purchase run very smoothly. Thomas Syms in particular was very attentive, fast to respond and a pleasure to deal with. He took a lot of the stress away from the process and worked hard to ensure I was kept informed.

Rob · 13 April 2023

★★★★★ 5/5

Google

Winkworth were excellent. Our sale was complex and the advice we received and the service provided were both out of the top drawer. Carl Burgess, in particular, was brilliant, staying right on top of the sale and communicating excellently through-out the process. Estate Agents get a lot of stick, and quite often deserve it, but I have nothing but praise for the job done here. Strongly recommended!

Scott · 27 October 2016

★★★★★ 5/5

Google

My flat is rented through and is managed by Winkworth. My experience with them has been superb throughout the process, with the team being super helpful throughout the process. In particular, our flat is managed by Michelle George, who has been very responsive and had done a good job handling the various small issues that have cropped up in the past few months.

Yiming · 27 October 2019

★★★★★ 1/5

Trustpilot

Don’t believe the sales pitch

They valued our house and told us they could sell it with an open day within a couple of weeks. Winkworth promised us they had a large list of buyers at our asking price looking in our area, on this basis we decided to agree a contract with Winkworth. The open day never occurred as promised and it soon became apparent that there was no list of potential buyers and within three weeks, Winkworth asked us to drop our asking price on the basis this would attract more potential buyers and we could hold an open day.As we both work full-time, long hours and have two young children an open day was our preferred option which was one of the main reasons we picked Winkworth.Yet again and even though we had now dropped the price, Winkworth were unable to hold an open day and we had a trickle of “buyers” at inconvenient times. Some of these said they weren’t even interested in buying. For example, one visitor said they just wanted to compare the size of the rooms to a house in a nearby street, of course this info is on Right Move.We feel completely let down by Winkworth. We selected them over two others on the basis of their original promise and they completely failed to deliver on this. Had we selected one of the other estate agents we may have sold our house.

Rob · 10 October 2022

★★★★★ 5/5

Trustpilot

Great agency

Great agency, as well as being really focused on finding the right buyer they put tremendous energy into helping make sure the selling process goes smoothly including liaising with both the buying and selling solicitors and keeping everyone on track until completion. Highly recommend, very personal personal service.

Ellen · 28 October 2024

★★★★★ 5/5

Google

I had an excellent experience from start to finish whilst going through the process of renting a flat through Winkworth Shepherds Bush. The agents I dealt with were all super professional and Daisy in particular went above and beyond to accommodate my needs. 10/10 would highly recommend!

Katerina · 26 October 2022

★★★★★ 5/5

Google

I have been letting out my flat in W14 since moving abroad 16 years ago. For many years Jo Hewitt has handled all matters relating to the letting arrangements. Communications have been prompt and clear, and she has always kept me informed whenever necessary. I am confident that Jo is managing everything with efficiency and professionalism. I am very pleased with the quality of service provided.

John · 27 October 2016

★★★★★ 5/5

Google

I received excellent service from Bianca Scott-Leslie on a matter concerning the house I bought through the agency. She was a great representative for the firm and made up for the non-removal of the ‘sold’ sign a while back. I definitely rate her professionalism and enthusiasm.

Catherine · 26 October 2022

★★★★★ 5/5

Trustpilot

Winkworth Kemal Rise have always been…

Winkworth Kensal Rise have always been excellent to deal with. They are proactive, efficient and friendly. We have used them to let our properties for many years now and have never had any problems at all. I would strongly recommend.

Simon · 16 May 2023

★★★★★ 1/5

Trustpilot

Winkworth borehamwood

I used winkworth borehamwood...the sale price confirmation was spot on..however i was taken aback with the recommendations and i quote .." I would say to move items in2 your loft but it would b a hassle"..despite my walls throughout my flat are painted magnolia and are in pristine condition...it was recommended that i whitewash the entire flat...finally my flat is cluttered and i appreciate that i need to declutter prior to selling the property...despite this obvious fact the sales negotiator seemed continually irritated and indifferent when i mentioned retiling the kitchen. My personal expectation was that he make reasonable and professional recommendations....in conclusion i found him slightly patronising and not someone who was able to see the broader picture...I also felt he did not know the block of flats at all.

IRO · 2 August 2022

★★★★★ 5/5

Trustpilot

Jenny helped us secure our new rental…

Jenny helped us secure our new rental home which we love. She was professional but friendly. It was seamless and Jenny was always available to help when we needed. We would highly recommend and definitely use again. Thankyou

Bernadette · 22 September 2021

★★★★★ 1/5

Trustpilot

Bournemouth branch awful customer service

Bournemouth branch , avoid , no customer service Advertised a property that wasn’t available, then tried to tell me a three bed property was no big enough for a couple and 2 children ? When I call them they say the property is not available Awful service do not trust your property with these people

Mr · 10 July 2021

★★★★★ 5/5

Google

The property management team at Winkworth is always timely, attentive and helpful. Whether it's answering questions or inquiries on behalf of my landlord, or taking care of a service or maintenance issue at the flat, the team always responds very promptly and goes the extra mile to make sure that we get everything sorted as effectively as possible, providing me with great peace of mind.

Lara · 27 October 2016

★★★★★ 5/5

Trustpilot

Excellent service!

The staff at Winkworth have been amazing through the whole process of selling our property. Love the way the viewings are sent through on text messages, love the prompt and courteous feedback and especially love the way the staff remained calm, supportive and professional from start to finish. Excellent service and I would highly recommend!

Ellen · 6 June 2024

★★★★★ 5/5

Trustpilot

Brilliant agent, highly recommend

Brilliant agent that I’ve had the pleasure of dealing with for many years for buying, selling and renting.Very professional, with a great attention to detail and friendly staff who guide you through the whole process.Highly recommend them to anyone

Demi · 7 June 2023

★★★★★ 5/5

Trustpilot

Five stars

Winkworth are five star letting agents. Reliable and trustworthy, they deal with issues promptly and fairly, ensuring the best outcome for both landlord and tenant. I have been really impressed with the way that they go above and beyond for their clients. Thanks in particular to Michael.

Verity · 14 October 2024

★★★★★ 5/5

Google

The team at Winkworth in Shepherds Bush have been managing my property for almost five years now and they have just secured my 4th set of tenants. The average vacant period between tenancies has been just 2.5 days! Rent has always been paid and good tenants found. They have always been on hand to deal with any queies or problems I would highly recommend them.

Cathy · 12 January 2016

★★★★★ 5/5

Trustpilot

Excellent service!

James and Daryl both did an excellent job selling my property. Both were very attentive and actively involved throughout the full sales process, helping to ensure everything ran as smoothly as possible. Their services are highly recommended!

Home · 2 October 2021

★★★★★ 5/5

Google

As a tenant, Cristina has been a great property manager - always very helpful and responsive!

Alex · 27 October 2016

★★★★★ 4/5

Google

We've been using Winkworth Shepherds Bush to manage our flat for over 10 years, and Jo has been our main point of contact since 2010. We have found her service warm and personal (despite us living abroad) and her management of our property's many needs over that time to be highly efficient. We can highly recommend Winkworth Shepherds Bush and Jo Hewitt in particular.

Melanie · 27 October 2016